HPE 3PAR StoreServ Reviews

Right now we’re actually undergoing an expansion of the 3PAR and we’re using flash gearing with AO which is kind of maximizing that flash storage with a spindle in combination. I think that’s gotta be the best productivity feature. The other one would have to be that thin provisioning features, those are great. I think we ended up with a four to one ratio on thin provisioning and the looping.

It’s very simple. You log in and it’s got a myriad of graphs and things that I can quickly put into a presentation for my upper management when I’m trying to justify why we’ve gone with a 3PAR, why we’ve made that kind of investment. Also, it’s really easy for me to bring in my lower technical resources into this 3PAR environment because I have to, I don’t have a choice, and kind of make sure that they don’t, we can manage security so that they can, they have enough rights to do their jobs without being able to cause a catastrophe. And again, that’s peace of mind is high on my priority list.

The biggest benefit is the flash the IOPS cannot be beat. I’m in a very ever evolving environment and I have now the confidence that I have the appropriate resources at hand that if a bigger problem or a new development project comes around, I can react to it quickly. And with a 3PAR, I’m able to move machines back and forth between a QA, a production environment, the QA environment being in my legacy storage seamlessly. I don’t even need a systems engineer for that, I can have my help desk resources do it. So that’s a real benefit for a shop with five people.

I don’t know, I think as we scale I’d like to implement replication features. We haven’t been able to test those out yet ‘cause we only have one unit but no, all-in-all I’m pretty happy with the UI.

We’ve had that unit for just under a year right now. I’m pretty sure I bought the first All-Flash starter kit in the US and it’s been a huge source of success for us. We’ve used it to stabilize our business intelligence infrastructure and extreme line some of the processes in our ERP.

Stability is one of my favorite features. Like I said, our BI infrastructure on Wednesdays at the beginning of that fiscal week is getting hammered. You get tired after a while of answering the phone and saying, we’re sorry, we know it’s Wednesday but you know, once we put that particular SSAS uh, implementation into the 3PAR storage we haven’t been down since. The only time we’ve been down in the last 180 days was for maintenance and it was a planned maintenance. That’s a very good thing, that’s peace of mind for any infrastructure manager out there.

We weren’t able to do it last year just for budgetary reasons but we recently doubled our footprint with the 3PAR and we probably have plans to purchase at least another shelf. It’s just an easy platform to grow and the 7200 is the smallest model, so for a small shop like me it’s gonna take about half a rack. It’s pretty good.

It’s great and yeah we have a great support agreement with HP and we leverage them, not just for support but for their technical expertise. Like I mentioned before I have a very lean team and none of us really have that industrial strength, big company experience. We know the basics of how to tune storage area network but it’s really handy to be able to call in an HP engineer and have that conversation without having to incur big professional services engagement.

We still have it. We have a Legacy Dell Compellent Array, it does great for file storage. It just really wasn’t meeting the mark for our infrastructure and once we put this 3PAR on our SAAS implementation things really stabilized, and performance really didn’t become an issue anymore. We have a somewhat weird fiscal week in that on Wednesdays it’s the beginning of the fiscal week. All of the finance department needs to get their data, all of our stores and our retail customers out in the field come in and they’re really mining through the sales, the labors, the costs, try to figure out how did they do the week before. So on this day it’s like a perfect storm for our implementation in that everybody’s getting a big bulk of data at the same time. Using the 3PAR flash array we were able to stabilize that environment so that I really can get their data on demand.

I think it’s a common theme for people in my position. I have an older array, it’s the generational investment coming up and we looked at a number of different models, different competitors but you know a big name like HP and a product like 3PAR and at the right price it was just all-all the stars aligned. We are an HP shop but I would have to say that it’s simplicity. In a couple of days we had this array running. We were able to test it out on multiple production level systems and kind of decide where is the best bang for the buck in utilizing that flash storage.

We were looking at Nimble Storage which was pretty close. I think the big differentiator there was the features set is pretty similar but I really like the approach of HP and I like the big name brand because the rest of my infrastructure is HP as well. We’re primarily an HP shop so given that I have such a lean team I only have myself, a system administrator, a network administrator, I can’t afford to have a lot of complexity in the way that my storage arrays are configured.

In terms of a rating from 1-10, I’d say a nine and I’m not gonna give you a ten until I have at least two units mirrored over my data centers. I think that’s gonna get me a ten, but bottom line is simplicity. With a lot of the competing arrays you really need to have a team that-that’s really eager and motivated to go and configure this array and try some of the obscure features. I just don’t have time for that. I need this thing up, I need it running, and I need it now, and with 3PAR we’ve been able to achieve that objective and keep our cost per terabyte in line.

My one recommendation is we started pretty small, we only bought the all-flash starter kit which is 8 SSD drives and no additional shelves, no spindles. That is a great unit however most of the features that really leverage the power of the 3PAR require kind of that blended approach of the spindle drives and the SSD’s. So buy the flash starter kit and buy some spindles as well.

For high-performance computing, we're always interested in innovation. The 3PAR solution, for example, with dedup and the chunklet concept is a piece of technology that nobody else has, and is a great advantage to our data center.

So the benefits from using 3PAR, for example, is that with the chunklets, we can get performance and features that we've never seen before. So, for example, a traditional customer will buy a storage array and deploy their files on the storage arrays. For us, for high performance computing, we buy multiple arrays and we distribute the loads across all the storage arrays. With the chunklets feature, we have the ability to distribute as much of the load as we have storage arrays. So, for example, if we want more performance, it's just a matter of buying more storage arrays and the load will distribute itself.

So one of the topics we always discuss with the 3PAR engineering team is the ability to have 3PAR run on standard hardware. Pretty much software-defined storage. That would be a really nice feature for us, because we always are trying to get the workload as close as possible to the CPUs. And in order to do that, you have to go software-defined.

The stability of the 3PAR and the DL servers is very reliable. As a matter of fact, when I was talking to HP sales, I was recommending to actually buy the servers with only 90 day warranty, as opposed to the three year warranty, because the servers are so reliable that they almost never fail, and we feel like overpaying for support where it's not needed.

We have 15,000 hard drives today across all our storage arrays. We have not reached the point yet where we don't see the 3PAR devices not being able to scale for us. The innovation, like flash introduction with 3PAR, is actually gonna accelerate the fact that we can get more performance and more capacity in the near future.

Technical support for 3PAR is very good. One of the advantages of using the 3PAR product is that devices are calling home. So what that means is that HP support will know about a problem before we realize we have a problem, which is a very nice feature, considering the fact that when HP can provide you feedback on when things gonna fail, how they will replace it, and it's always done within 24 hours.

The problem we had was scalability, and we tried a numerous amount of vendors, and HP, with its product portfolio, did a great job being cost effective and allowed us to scale to the point where we could run our business more effectively.

As a high performance computing environment, we needed storage and servers, and we're using 3PAR and the DL server family from HP. We double capacity every year, so we are looking always for scalable solutions that are cost effective, and HP has been a great partner so far for us.

So in our high performance computing environments, we are I/O bound, which means that we process about two to three million files a second. In order to process that data that quickly, in the past we had to buy a lot of spindles, the traditional hard drives. With flash, we don't have to buy that many spindles anymore. We can save money by just buying the capacity, and the performance with flash is tremendous. And the device we're using for that is the HP 3PAR 7450.

The partners or the vendors we worked with in the past are EMC, NetApp, and IBM. We actually had their hardware in for testing. Some of them we actually bought, based on what we thought was the right thing to do, considering the performance we saw during our tests. But in the long run, the support we got from those vendors wasn't always what it's supposed to be, and the performance also was sometimes an issue. The advantage with HP is that when we have issues, HP always brought in their engineering team. We could discuss with them the issues we have, and they were always fixing our issues in a decent amount of time.

When we look at products, we're always interested in knowing what the other vendors and other customers are offering. Unfortunately, in our world, in the high performance computing world, we're not like a traditional corporate IT environment, where feature sets are really important and performance and latency need to be predictable. In our world, it's all about performance and latency, and if you can get the features with it, that's great, but the features are not really driving the effort.

So the criteria we use for our products is always about performance, latency, and cost. The reason for that is as a high performance computing environment, we want to get the most of our hardware. The tests we run against the hardware are typically tests that most people don't run. It's heavy duty, long amount of time, and HP was the most reliable in our tests, and also the best performing.

Considering the amount of issues we have with it were pretty much zero. It's a very good price. There's a lot of innovation going on. There's a lot of support, but there's always room for improvement, so…

The advantage of using the 3PAR, even at a smaller scale, is that you get all the features from day one. So if you're a small shop or a large shop, either way the features are available to you and it allows you to scale really easily, to the point where you could start with something small and end up with something really large, without having to change your model and architecture.

I would say one of the most valuable is the ability to dedup on a CPG level. That's one of the newest features that has come out most recently and has enabled us to get a ratio of about 7.1 to 1. That's one of the things where we really were going for with it. One of the main examples for that is we were able to save a lot of money on we've converted from an older F400 to a 7400 SAN.

We were able to save money by not buying more physical drives for storage and more cabinets, things like that.

Oh, that's a great question. I would consider having better integration with VMware. It's on a license basis and VMware does communicate with the SAN, but right now the capabilities are only that it shows you what the deduplication savings is or what the thin provisioning savings is. It doesn't actually show you on a volume level what you can do, how many extra VMs you can get on there for example. If we're only using 20% of the available storage, it still sees like it's full. I would like to see a better integration of that. We actually had a bunch of different solutions. I wouldn't say that we had any specific one. Well, storage is about performance for a lot of people.

We had an accident where when we turned on deduplication and we had it active for some of the virtual volumes that we had in our environment, it did actually cause a problem that HP had not heard of previously and had not yet documented that was fixed in a release 2 weeks later, and a software patch 2 weeks later. We did have an outage related to that specifically where it's not dithering us from doing it using dedup long term, but that was actually the cause of that. Other than that, reliability has been fine but that's a pretty big marker as far as having a problem.

We had to aggressively work to upgrade through the ranks of HP support in order to get to a tier that would really help us with this problem that could really understand this problem. It took us several hours to get through that. Of course we're relying on the thousands of concurrent connections we have at any given time. That was an issue. I have no complaints there, whatsoever. You can add controllers, add drives as much as you want. It's pretty much unlimited how far we can go with it. I mean HP did the setup work for us. Therefore, it was very straightforward. The only thing they really wouldn't do is the wiring which is understandable, so we had that taken care of and could not be happier with that part.

This was actually a revolution of getting us into the cloud because one of our clients demanded that we start offering a cloud-based solution. This is when we went out and started really looking for solutions that would empower a cloud level enterprise.

For us, it was about reliability. Our SaaS solution, our clients depend on and our clients' customers depend on on a daily basis, so that was number one. NetApp was a contender, but honestly we mostly looked just at HP 3PAR.

Specifically with flash, I would say don't believe the hype of other vendors that say they can save you money by deduping and that was their go to strategy. With 3PAR, they can do the exact same thing and it's a lot more scalable on an enterprise level and you'll pay about the same amount of money. Don't apply the latest technology, even though they say it's vetted and tested. Just in case, dedup was a relatively new feature.

We deployed it believing in the reliability of the 3PAR and it ended up being a problem for us. Wait until a couple of cycles have ended. Let customers that do that vet it for you and that's just typical sound practice. It's really invaluable. We heavily rely on online resources to do that research for us and the reviews are critical. We'd like to see things that other people in our same caliber are using. When we explore a new solution for example, we say, "Okay. Can you give us our position, equivalency in that customer? Can we talk to them and see how their real life experiences has been with it?" That kind of thing, online reviews very, very important.

The most valuable features of the HP 3PAR solution for us I would have to say would be around thin provisioning and being able to provision big and then see what the utilization is like. And ultimately, the biggest thing, if you could draw a line from all of these features here down to one common thing, it's really the ability to change your mind. Now, as a service provider, you have to be able to change your mind, because your customers will, and if your customers change their mind and you can't, then you're kind of backed into a corner. So, you know, with the HP 3PAR and all of the dynamic-ness of that, you're able to change your mind at pretty much every layer of the technology stack.

So a key example of how the HP 3PAR has benefited our organization would certainly be from a reputation point of view. HP 3PAR is globally well known as a very high end, if not the best storage offering. But in particular, again, drawing back to that performance requirement it also has a reputation around performance and it does deliver on promise. We make big promises to our clients around performance, we have to be able to back that up with a technology that will actually support that initiative.

In the future releases of 3PAR, in terms of the overall roadmap, now I have been to the CDN booth and obviously can't say too much about that. But, HP's roadmap tends to align very well with our expected roadmap, for lack of a better term. And in terms of where we're wanting to see the technology go in order to accommodate the needs of our clients HP has a roadmap that aligns very well with that. So I would say I don't have any particular requirements that I don't think HP already have on their roadmap without saying what they are.

The stability of 3PAR is unquestionable. From day one, we had had not to bag the LeftHand product set, because it has a place in the market, but we had had some issues with that when we really pushed it probably too far. So when we moved to 3PAR as soon as that became apparent, and never looked back. You know, there's been no issues with 3PAR throughout the way through, and I say, the ability to change your mind and change your rate levels, change the way you're deploying the storage, that means that you don't have to break it just to make it what you want it to be.

So the scalability of 3PAR, bearing in mind we operate cloud platforms in New Zealand is far beyond what we need because our market is fairly small, and so being able to scale to multiple petabytes on a single SAN is great to know that it can do that, but it's not something we've had to worry about in terms of an overall capacity limit.

We engage quite heavily with HPTS, as we call technical support, and when it comes to implementing new technologies or birthing a new 3PAR, then we don't do that alone. We work closely with HP to make sure that it's all done according to best practice.

So before we went down the road of looking at the HP 3PAR, we were using another HP product, LeftHand, which was doing the job fine, but as we started to scale and started to see the demands of the client base that we were attracting, we knew we needed to make a change.

So prior to the HP 3PAR, we were using LeftHand products. That was really local disc in the servers themselves, which doesn't scale particularly well, certainly not back when we started, there was not a concept of a virtual SAN.

The initial setup of the 3PAR environments, I would say is very straightforward, when it comes to a new technology. Not so much now, because we have five 3PARs in play. But when our first 3PAR arrived, we spent a month trying to break it, and we do that with any new technology that we're not comfortable with and not yet confident in terms of our own use of the product. And so getting that implemented and trying to break it for a month, you know, we couldn't break it, and so that was good. But that's kind of our model.

Other than HP, we've been talking to, I wouldn't say working with, but we've been talking to both Cisco and Dell, more so with Dell over the years. But we've really failed to engage to the level that we have with HP. HP have always been incredibly engaging, incredibly communicative, with regards to not only the product sets that are available, where they're going. And the entire ecosystem around these product sets is really what adds to the ultimate value. Anybody can buy a hard drive and stick it in a machine, but, you know, being able to support that long term, understand where that technology needs to go, and then get it there.

So most recently, we have implemented the all flash or the entire flash-based 3PAR 7450, and the roadmap towards making that decision was really around performance. We've always kept a couple of keywords close to our heart with relation to our branding, and performance is one of those, quality being the other. And so the all flash environment has enabled us to deliver on promise with regards to performance.

The most valuable features to us are the automatic failover, the peer persistence, and that ability to be able to be confident that if we have a data center outage, that our business will keep running. Those were the features from a business perspective that were the most important to me.

Some of the benefits that we're facing in using 3PAR, I did mention before, are around the ability to patch our systems quite easily. We can easily failover. We know that if there are any issues, we can continue to provide services. We recently had a power outage in Aukland, which tested our data centers, our mechanicals, and electricals in the data centers. It also helped us understand that if we did have a problem in one data center, we could easily file between the two very easily.

The stability of the system has been great. I think we've only had it since October. We had not had any problems. It's been great, at the moment.

It's working for us on scalability, I think. We're still to see how we go. We've got some issues at the moment on scalability. We need to grow our data quite significantly. We need to find something that is more scalable.

The technical support has been absolutely fantastic. The whole project, when it went in, was really a joint partnership between HP, VMware, and the University. Everyone worked really well to make sure it got in on time, on budget, and was successful. It was a good project.

We knew we needed to invest in a new solution because we had a lot of issues in our data centers. We needed to increase our resilience and make sure that we could have our teaching and learning and research continue while we might have data center outages or if there was any problems.

The whole project seemed straightforward to me, as I was the business owner. I didn't see a lot of the technical issues going on in the background. It might have been a bit more complex for my team, but it was fairly straight forward. They managed to migrate 650 VMs without any outages. It was a Greenfields's solution. We didn't have any resilience for a number of our faculty machines. We had quite a number of data center outages because of some physical issues in the data centers. It was highlighted that not having resilience for our faculties, for their file services, and for their research, and for their cost material was not appropriate. We really needed to be able to put something in place so we could increase our resilience. It's also helped us to increase our security and all sorts of other aspects, and have all sorts of other benefits, not just resilience.

It needed to fit into our current infrastructure. We needed to make sure that whatever we put in place had as minimal effort required regarding staff work load. We wanted to make sure that it didn't need any manual intervention in order to failover. The peer persistence that the 3PAR has was also important to us to make sure that we had replicated data, and we could access it quickly and easily. Recovering quickly and little data loss were the most important things to us. We had a few vendors on our short list. The reason we chose HP was it fitted those criteria very well. I would rate the 3PAR system fairly highly because it met our requirements of what we needed at the time. We're quite comfortable using it. We're seeing less stress from teams around issues that we have had in the past.

It just depends on what your requirements are. You've got to match your requirements to the system you need. Very important, we do reference checks. We do make sure we get all our requirements. We do comparisons. We've got pretty strict procurement requirements and we stick to those.

We're a big user of the adaptive optimization environment, so we have a tiered storage environment. We have SST, which is about five percent of the total environment. We have the 10K drive, which is about 25 percent of the environment and the remainder is the inline storage as drives being four terabyte drives.

We have an awful lot of data sitting in our environment. We have about 1.2 petabytes of storage sitting on the 3PARs at the moment replicated. We'd really like to get into data compression to do duplication on those devices. At this stage, we can do that on the SST in the environments but we can't do it on the remaining storage. We'd really like to be able to see the storage data being migrated across those tiers and do duplication as much as possible, not just on the actual SST layer itself. The other features I want to look at, at the moment is the storage federation, we'd like to start clustering out our devices so we can spread it across more storage arrays. I'd just say, it's been a very good choice and it's been certainly one of the foundations stars for a very successful project for ourselves.

Once we put it in and got comfortable with the product, it's been extremely stable.

Technical support is very good. We have a product support agreement on those systems, so the HP support teams are constantly monitoring them and reporting back to us the state and health of the systems. Yeah, it's a very good service from a proactive point of view, so we are hearing things from the support vendor, rather than us going to them constantly to say there's something wrong or we need some attention.

We went through a very exhaustive testing environment and selection process to make sure we were getting the best platform to support our metro storage cluster. We have achieved all the goals we've set out to attempt, so I can say with some confidence that it is a carrier grade class piece of storage and from the point where we put it in we've run without fault, without outage and we're very pleased with them at the moment.

The replication is important to us for our cross-campus and cross-site replication. So the recovery manager to be able to take capacity free snaps and use those for dev tests and stuff like the adaptive optimization where we can move things between different tiers, retuning and rate levels on the fly, the pier motion stuff moving when doing disc array migrations between models, moving the application online with no down time.

Obviously, our performance was key. The ability to see real time statistics and do historical analysis on performance metrics, post base per-LAN and be able to see what's going on when something's going wrong.

Ease of administration, cutting down the time to do things when we do migrate arrays, looking into the stats and making sure we've got, the applications are performing like they're supposed to.

I'm interested in their new stuff around, in the road map around, in line dedupe on the array, compression back up protection stuff over and above what they've got already, integrating into application aware snap shots. That's the sort of stuff I'm looking for.

Very stable, haven't had any problems.

Scales well.

Obviously stuff goes wrong from time to time but the support is good.

We were previously using a different solution. We did a detailed paper analysis. We flew out to the guys in San Francisco, to their labs. We had a look at their storage and what they were doing, their software stack. We were really impressed with that.

Straightforward from bringing the array on-site to plugging in and getting the first LAN provision was less than a day.

We ended up with EMC. We had the 3PAR guys on there. Overall, I think it was the best solution for us.

It pretty much does almost everything we're looking for. I think they've got a good road map for the future.

Recommendations to peers - It really depends on what you need. If you're looking for something that can scale well and protect your data across multiple sites, we've got visibility into the performance metrics. That's the sort of stuff I'd look at. Do they have a vision for file and object based storage, is that coming? How does it integrate with back up products and archiving.

The best feature is how easy it is to use.

We are able to replicate our Logical Unit Numbers (LUNs) easily from one 3PAR device to another.

With our old SAN storage, it was either too complicated to do LUN replication or not available at all.

We've used it for three years.

No issues encountered, and we have deployed two F400s, two 7400s, and one 7200.

No issues encountered.

No issues encountered.

8/10.

8/10.

For the most part straightforward. HP had an engineer available onsite for one week to help with setup and any questions that we had.

So we actually go with a three tier solution. We have near line, we have fast class, fiber channel, and we have SSD, the flash. We began making an entrance into introducing flash. That was really as part of a 7400. So we acquired a 7400, took our F400, put it into DR, and with that 7400, we've now been able to actually grow and increase based upon the needs.

So we've been able to look at the data, look at the growth and the need for the SSD, as needed, and we moved things around. We're starting to introduce AO, but realistically, we didn't have to initially jump in and put everything into all flash. I know the sales force wanted us to, but realistically, at the end of the day, we wanted to take a more cautious approach, and it's paid off for us.

One of the biggest benefits that we just experienced was we actually went through an Oracle E-Business Suite R11 to R12 migration. Three-quarters of a terabyte database. Oracle came in, said this should take you somewhere around 24 to 36 hours. Realistically, at the end of the day, it took 10 hours, and a lot of that had to do with the 3PAR back end storage system and our ability to transform the actual virtual volumes and the IO, the rate configurations, within minutes. We had one instance where we took the entire 750 gig database, that virtual volume from fast cache to SSD in six minutes.

Actually, during our migration we had a very choreographed timed execution of needing to transform virtual volumes from one level, from one tier to the next. AO wasn't necessarily getting us there. It would need to see and predict, and these were ad hoc, one off, it's going to happen this one time workload, and never happen again. And so one of the things that's been thrown out is, hey, could you all give us some ability to actually choreograph that, to actually be able to lay it out and then trigger it fly by wire in a way, but have it pre-laid out.

We've actually had a number of drives fail over a three year period, and actually before that, we had on the MC and other systems we'd see drives fail. The drive failures, however, and the way that the predictability comes about and the disc is actually evacuated on a 3PAR, and it's done, you know, preemptively, that's been a game changer for us. Rather than watching an entire raid volume go offline or become poor performing or unstable, we don't have that. Mechanical devices are gonna fail. Ideally, they don't impact your business. That's been one of the big things for us.

Overall our ability to add storage increase the IOs, on demand and as needed, I can't ask a whole lot more based upon the choices that we made. There are of course more scalable aspects of 3PAR out there than what we have landed on, but based upon what we utilize and the choices that we made, we're still well within. Of course, the beauty of storage and a business is that anytime you build it, they find ways to fill it up. And so we've continued to stay on top of that.

With the insight that we get as far as disc usage, we are actually able to more properly calculate our capacity though with thin provisioning. So we're not just stamping out storage and saying, hey, it's wholly dedicated, we have no idea kind of what our growth is. You know, it's wasted over here and needed over here. We don't run into that. It's used through the thin provisioning capabilities across the platform. So that's another aspect of scalability that I think, you know, you don't necessarily find in other systems.

You know, realistically, we have probably seen more upgrades, former firmware updates, insertive updates, good solid response. When, Heartbleed and a couple of other issues came out with open SSL, we saw within a month timeframe that we were getting updates, being notified, okay, here's the level that you need to be running at. That's not necessarily the case with other vendors. It's been really good overall.

So originally, we were actually running on EMC CX700 and VNX 5300s. The back end was front ended actually with AIXP5P6 series systems. We were needing to realistically bring our ERP system forward. Poor performance dictated that, you know, we can no longer really continue to do business the way we were doing business on that platform, so we looked at others, including EMC, Hitachi, IBM, and actually HP 3PAR was late to the game and came knocking.

The biggest part with 3PAR is overcoming your pre-existing mindset. So coming into it originally, the whole idea of chunklets and not having dedicated storage groups or, you know, raid types, it took time to understand operationally what what you could really do with it. And so in that sense, I would say that there was some complexity. From a services standpoint, they came in, they knocked it out, they got it installed, and we integrated into the environment. We started migrating.

They've made advancements in migrations, that, you know, I've seen now. It would have made life easier for us back then, but they've listened and they've, you know, made improvements.

Realistically, we ended up choosing HP. It was the more expensive solution at the time, but given the need for the performance, we also looked at a three to five year roadmap and the ability to continue to grow and the ability to add additional storage tiers within the same frame, that played a big part in it for us.

In comparing HP 3PAR against really EMC and some of the others, the ability to kind of maximize the actual storage. So thin provisioning, the ability to use all disc realistically across the storage system from an IOPS perspective, rather than your traditional monolithic, to where you're isolating storage groups and raid groups to particular LUNs and that's all the disc they have, so your spindles are limited, you move away from that.

At the same time, our ability and our need realistically to transform the raid or the stripe size, our IO kind of dictated that at times, or our lack of knowledge of IO, and that was really, came along as a third item, is the tools that were native in the 3PAR InServ store gave us the ability to look at the IO versus Navi-analyzer and others, while the capabilities there, we were either inhibited from a performance standpoint, or we weren't getting all the data and visibility that we needed.

Don't be afraid of the price tag, number one. If you're willing to really set out a roadmap and know the investment and what you're able to give back to the business, look at what you're able to give back to the business. In our case, we had individuals during close, close would take up to 18 days. It's now down to 10 days. We had individuals that would literally kick off reporting FSGs at night and go home and then check back on them. They might fail, and they'd have to try and kick them back off. They couldn't run them ad hoc during the day. They had to only run them during certain times because the system wouldn't sustain it.

Now they can do that any time they want. So don't just look at the price tag of the infrastructure. Look at what you can actually give back to the business, see how you can actually facilitate the business's strategic direction.

I think peer reviewers are priceless. Realistically, you can get all the marketing hype, but at the end of the day, seeing how somebody has either pushed the boundaries on a product, looked at the product, and used it in ways that a development team could never- or a product team could never actually envision, and see it either live or die, you know, how it performed, those are the things that you get out of community and from peer reviews, that you're not necessarily going to get from your traditional marketing.

Finding a group of individuals that you know is important, that you know the context of their background, because with any data, especially on the Internet, you have to understand the context of where people are coming from, what their knowledge level is, how truthful they're really willing to be. And so having that trusted community is very important.

One of the things that I really liked about the 3PAR solution, going back to the architecture, is its unified architecture for their entire suite of products. Companies like NetApp and EMC, have a very broad spectrum of products, but as you go through their portfolio, the way that they're managed, the way that their team would have to interact with our product, it differs. So I was looking for a platform that would allow us to scale, because as we know, data is not becoming less and less. It's increasing. So if some day we need to increase the SAN that we have right now. I feel very comfortable that if I was to choose another product within the 3PAR suite, that my team could get it off and running off the ground very quickly

Flash as a solution for us was very obvious. Reason being, as I mentioned before, we're very data intensive. For the longest time, disc has been our bottleneck in our processing service, in our processing capabilities. With flash, we have no concerns. So it's been a very, very great and positive experience for us

We've seen a huge improvement in processing times and coming from a traditional SAN over to the HP 3PAR all flash solution, we saw about a 90 percent reduction in the processing time to some of the batch processors that we were running, which for us is very, very huge.

I would like to see a little bit more of automated reporting. As an IT director, I would like to get a better view, high level view of how the environment is performing instead of having to go and ask my guys. That would be my only future request.

Oh, it's been incredible stability. Here's an anecdote. The solution we were on before was a dual controller solution which is kind of a misnomer because the way that the system balances itself, if you have any controller that's running a bit higher than the other, say, 50, 60 percent, and one controller goes down, well, that one controller now has to take the additional load from the other controller. So what we realized at one point was, we had a controller that had to do down for maintenance, and during that maintenance window, we had some performance issues, because the one controller had to pick up the load for the other controller, and it caused our environment to run slower than we would have liked

With the 3PAR solution, it's a four controller system, a four node system. It load balances very well. It actually does it automatically for us. Something that my team had to struggle with actually, with the EMC solution. So for us, it's been great. We've been doing maintenance upgrades on the solution with little to no impact at all on the environment. So it's been very stable for us.

I would say it's very scalable. I mean, we're not at the point now where we've had to increase the size of our SAN. But from what I've seen on paper and my discussions with the HP engineers, we're very comfortable that we're in a good spot for the next three to five years, with the solution that we selected. However, we know that if we need to move to a higher tier of a solution, that we'll feel comfortable in bringing another product in because of the flexibility the seamless transition from one platform in the 3PAR lineup to another.

The feedback I've received from the team is that they've been very responsive, very attentive to the questions that they've had. Very responsive to any problems that we had initially rolling out. I mean, problems just a little bit of growing pains and try to understand. It's a little bit than where we came from, but over the past few months, we've been running with the solution, it's been great.

We were previously using EMC. We looked at EMC, obviously, with the XtremIO product. We looked a little bit at NetApp. We haven't had a previous relationship with them, so we didn't look too deeply into it. And then we also obviously looked at HP 3PAR.

In the business that we're in, we deal with a lot of data. I like to think of ourselves as big data before big data was big data. We've been around since 1925. Obviously, there weren't computers back then, but a lot of the work that we did do as far as collecting performances was done paper based. In the last 25 years or so, we've since moved over to computer technology. In the last four or five years, what we've really seen with the advent of a lot of online musical sources, especially things like YouTube, Spotify, Netflix, we're seeing a larger influx of the amount of information that we're having to digest or ingest as an organization we do processing on.

So one of the problems that we have is the throughput or the IOPS that was available to us through traditional storage array, we had a traditional tier SAN storage array and we knew that with all the new tech-all the new data that's coming in, we had to ensure that we were positioned well to be able to handle the increasing amount of data that was being sent to us on a daily or weekly or monthly basis.

The HP solution to us made a lot of sense. When I was at HP Discover last year and I saw the keynote about the $2.00 per gigabyte, that intrigued me very much so. Flash has been around for awhile, but as everyone knows, it's been a very expensive technology. For a company like ours, we really strive to drive value to our members. We've considered a not for profit, meaning that for every dollar that we collect, what's not used for operational purposes goes right back to our members. So obviously the lower we keep the cost, the more money we give back to our members and the greater benefit we provide to them. So that was one of the most intriguing things about the solution.

The other thing that really drew me to the HP 3PAR flash solution was the architecture of it. Being an architecture person infrastructure person, it made a lot of sense to me. XtremIO is a great product. but again, it was a great architecture, but a different approach to solving the same problem that we sort of had to address with the HP 3PAR system.

Performance is very important to us. Like I mentioned, we get a lot of data, we do a lot of data processing for a company of our size, and of course, costs and value for our money is very, very important to us

There's always room for improvement. You know, maybe two years from now we'll be seeing flash costing, 10 cents a gigabyte or something like that. But, no, we've been extremely happy with the solution. My team that manages it and as well as my customers, being the business and the application developers are all very excited about what flash can do for them, for their workloads.

What I recommend to other people looking at all flash solutions, I would take a look at not only the company that's selling it, but the background of the technology itself. There have been a lot of flash startups, a lot of flash startups being purchased by big name companies like Cisco, EMC, etc. So don't let the big name fool you. Do your homework. Make sure you ask the right questions, and look at the history of the product. Talk to some of the customers and get their feedback and see how they're doing with the solution.

I think there was one, I wouldn't say gotcha, but one thing that we kind of had to know going in to take advantage of some of the technology that the people had. Like the in-line de-duplication was the block size. So by default, when you deploy a Windows server it formats at the sort of 4K block size. Take advantage of that, you have to use 16K or higher, so if we had thought of that ahead of time, it would have, we would see benefits more sooner. But now that we're well into our deployment, we have obviously made that adjustment. So I would just say to make sure that people look into that before they deploy.

I would say peer reviewers are very important. You know, sales people being sales people that are trying to sell you their product, that's their job. But when you want to talk to the customers and get feedback from the people that are actually using it, the people that spend their hard earned dollars, that are actually supporting the product, I think that is very valuable in itself, and it's very important to me.

I normally go about finding info by networking, talking to some of my peers; when I do deal with sales people, I ask them for references. They obviously give you curated references, but, you know, ask the right questions and ensure that the people they're talking to are generally being honest, and they generally are. They don't want to mislead you, so it's good to have that relationship beforehand, and even afterwards, reaching out to speak to people.