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Systems Engineer Manager at Ingles Markets, Incorporated
Real User
Jul 9, 2019
Our throughput has improved as jobs and servers run faster
Pros and Cons
  • "The solution’s deduplication functionality works great. We are getting about a 16:1 dedupe ratio on our VM workloads."
  • "The solution has increased our performance."
  • "The onsite techs have caused outages."

What is our primary use case?

We use 3PAR for everything. There is not much we don't use it for. Most of our storage is on 3PAR at this point. We run SAP, VDIs, and all of our server infrastructure on it for the most part as mission-critical applications.

What is most valuable?

  • Reliability
  • Speed
  • Stability
  • Easy to expand
  • Easy to maintain

The solution’s deduplication functionality works great. We are getting about a 16:1 dedupe ratio on our VM workloads.

What do I think about the stability of the solution?

It is good and stable.

The availability has been great. We haven't had any outages from the 3PAR itself. Although, we have had two or three outages from the techs coming onsite and working on it, then causing an outage.

What do I think about the scalability of the solution?

The scalability is good. Our storage is small. We don't have petabytes. We have an 8200 right now and only have 16 drives on it. Therefore, we have a lot of room for growth.

All-flash positions our organization for growth. Currently, we are using all-flash, and with the dedupe, it makes it cheaper for us to deploy than other systems.

Buyer's Guide
HPE 3PAR StoreServ
June 2026
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.

How are customer service and support?

The call-in support is fine. 

The onsite techs have caused outages. However, this issue has been fixed as HPE is now outsourcing this.

Which solution did I use previously and why did I switch?

We were running out of capacity on our 3PAR 7200, so we bought a new one.

How was the initial setup?

The initial setup was straightforward. The seller came and installed it, setting it up. We had just enough money. It wasn't that big of a deal to start creating LUNs at that point.

What about the implementation team?

We used a reseller, High Performance Technologies, for the deployment. Our experience with them was okay. 

They are not a good fit for what we need now. So, we have moved onto another provider.

What was our ROI?

The solution has increased our performance.

The solution has improved our throughput, as jobs and servers run faster.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are all lumped together with everything else, so I don't know the breakout.

Which other solutions did I evaluate?

We looked at 3PAR, Nimble, and Pure storage.

What other advice do I have?

Look at both the 3PAR and Nimble, then see which one is best for your needs. They are both reliable systems which work great. They just run.

We have had 3PAR for a while. So, it has reduced time to deployment by about 10 percent, which is the same as our older platform.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ITInfrasbaa1 - PeerSpot reviewer
IT Infrastructure Manager at a university with 1,001-5,000 employees
Real User
Jul 9, 2019
It is very fast and has effective processing
Pros and Cons
  • "If it runs, and you don't know about it, that is the best thing that you can have in IT infrastructure, and this is what 3PAR does for us."
  • "I want artificial intelligence. I don't want anybody from my team to touch it anymore. I want the AI to do everything."

What is our primary use case?

We have two use cases: 

  1. We use it with our internal applications, so for internal use. 
  2. We are provider of national research computing infrastructure. Therefore, we are using it out there with all our systems.

There are not many mission critical applications or processes that we run on 3PAR. The mission critical applications are usually the ones for internal university purposes, like ERP systems. Our research systems are not a mission critical since our researchers can run their computing again in a week. 

How has it helped my organization?

If it runs, and you don't know about it, that is the best thing that you can have in IT infrastructure. This is what 3PAR does for us.

What is most valuable?

It is very fast and has effective processing. 

What needs improvement?

I want artificial intelligence. I don't want anybody from my team to touch it anymore. I want the AI to do everything. I see this as a piece of hardware, which I don't want see and don't want to care about. I want some AI over it, not because I want to fire all my team, but what I want my team working on is definitely not to take care of our hardware.

What do I think about the stability of the solution?

It has basically never failed. It is a very stable thing in our environment. We don't have such experience with the other things that we have.

3PAR's availability is fantastic and the maximum.

What do I think about the scalability of the solution?

We are just a customer, who bought a solution and are running it. We don't really do much about it. From what I know, the scalability should be okay. Generally, it was one of the reasons why we purchased 3PAR, because we believed we will grow, etc. However, it is difficult in the public sector if you can't do an RFP for a specific product. So, you need to live with whatever you buy or whatever is the best combination on the market. 

We haven't really purchase any more 3PARs after our initial buy, and that was a few years ago.

How are customer service and technical support?

I have never used the technical support, but my team is okay with it. At the time when we implemented 3PAR into our environment, we really needed some help. We had some issues, which were mostly on our side, but my team was very satisfied with the support.

Which solution did I use previously and why did I switch?

We previously used a number of small servers with disks attached to it, distributed all over to data centers. This was absolutely not effective and terrible.

We had quite obsolete infrastructure. We were thinking about whether we should just upgrade it a little bit or if we should take a different path. At that time, a few years ago, 3PAR for us was a change to a very different type of storage. Today, I would say that it is standard. However, at that time, it was a change. We wanted to improve and start doing things differently. In general, at the time, 3PAR was from today's perspective, like implementing AI over our whole infrastructure. It was a giant leap forward.

How was the initial setup?

The initial setup was quite straightforward. We didn't need any complex preparation or changing a lot of things in our environment to integrated it. It was quite straightforward. Bringing books and bringing it into the lab in a few days, then everything was migrated. It was very easy.

What about the implementation team?

We had a reseller helping us implement it, then we took over. The experience with our Czech reseller was great. 

What was our ROI?

We have seen ROI. While the costs were quite high at the time of purchase for our environment, the ease of use and the fact that it hasn't failed all the time, working fine, that makes it worth buying.

3PAR has increased your performance. At the time that we purchased 3PAR, it was much more powerful than any of our previous storage.

3PAR has helped our company reduce the time to deployment by 60 percent. It is easier than before.

The solution has improved our throughput.

Which other solutions did I evaluate?

We did evaluate other vendors originally. We looked at Dell EMC and all the competitors in the market. We chose HPE because they had the best technology and performance.

We have had a very good experience with 3PAR, so we will probably not be looking at different vendors or solutions.

What other advice do I have?

Definitely look at 3PAR. It is worth it.

We do use the Memory-Drive Flash. We don't have any problems with latency anymore that we had eons ago. However, I can't really tell you from a technical perspective if it was from implementing 3PAR or something else.

We do not use InfoSight predictive analytics yet, but I would like to.

The biggest lesson learned is 3PAR is good, and I want it for future. Let us find a way how to do it. It was a giant leap in technology at the time that we purchased it, and I would like to do the same next time, which will be very close. While I wouldn't say not to buy a 3PAR again, we will need a new technology that will do the giant leap forward again. We need a big step once every few years instead of doing granular steps every year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
June 2026
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Ayman Jweinat - PeerSpot reviewer
Business Development Manager at IT as a Service Solutions
Real User
Apr 29, 2023
A stable and performance-oriented product
Pros and Cons
  • "I am impressed with the product's online upgrades."
  • "The engagement of the tool's vendor is costly."

What is our primary use case?

We use the product for virtualization environment. 

What is most valuable?

I am impressed with the product's online upgrades. 

What needs improvement?

The engagement of the tool's vendor is costly. 

For how long have I used the solution?

I have been using the tool for five years. 

How are customer service and support?

The product's support is both good and bad. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's deployment is straightforward due to experience. Initially, it was difficult. 

What other advice do I have?

I would rate the product an eight out of ten. A stable and performance-oriented product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Shashikant Naik - PeerSpot reviewer
Lead Consultant at Infosys
MSP
Apr 25, 2023
An easy to configure storage solution with good performance tuning
Pros and Cons
  • "The tool is fast and easy to use. You can also configure it easily. The product also has good performance tuning."
  • "The tool needs improvement in the utilization report at the granular level."

What is most valuable?

The tool is fast and easy to use. You can also configure it easily. The product also has good performance tuning. 

What needs improvement?

The tool needs improvement in the utilization report at the granular level. 

For how long have I used the solution?

I have been working with the solution for one year. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The customer support team is good. They give timely responses and if need be they also share screens and provide support.

How was the initial setup?

The initial setup was very easy.

What other advice do I have?

I would recommend this tool to other users, consumers, or customers.

I would rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1388748 - PeerSpot reviewer
Professional Services Manager at a tech services company with 11-50 employees
Real User
Feb 16, 2022
Good mid-range storage and delivered to clients pre-setup but is rather expensive
Pros and Cons
  • "We deployed 3PAR in the national and international markets. It's not bad, the solution."
  • "We are satisfied with the solution."
  • "With 3PAR, there is remote copy software which isn't very good."
  • "It's not a very good solution. We found EMC and other storage solutions can help the client a bit more in terms of reaching their target, having the flexibility they need, and offering better backups and integration."

What is our primary use case?

We primarily use the solution for storage.

What is most valuable?

We are satisfied with the solution. We deployed 3PAR in the national and international markets. It's not bad, the solution.   

What needs improvement?

It's not a very good solution. We found EMC and other storage solutions can help the client a bit more in terms of reaching their target, having the flexibility they need, and offering better backups and integration.

It's not high-end storage. It's not as strong as it needs to be. You need to have two nodes, or two controls to be able to effectively protect from data loss.

It's not really a complete solution. It has some limitations with software integration as well as backup and restore integration. It does not protect the data stored on 3PAR. Some products should be protected with another brand if there's a level of security required. 

With 3PAR, there is remote copy software which isn't very good. It should be improved also. Many times we have had data issues and we have had to re-initiate the application and reconfigure. 

How are customer service and support?

HPE is not present in Algeria. They manage support through the delivery partner that actually can provide some assistance. Right now, we have spare part problem. It's not present. We have to wait, maybe, a couple of weeks or more than one month to have a replacement get shipped in and we're usually reaching out about that. It is a big issue for the customer if we lose one server, or the blade is down. It means the service can be down for one month, and it's not a good idea to share this information with customers. 

Before 2015, HPE had some sort of setup with DHL or FedEx. It was very good. On top of that, they had an HPE engineer to manage the support. However, since then, they left. They closed the office and they manage everything now indirectly in the country, via other countries. If we try to measure the performance of HPE outside our country, it's very good, however, here, we have had a bad experience with them and so have our customers as well as local customers.

Which solution did I use previously and why did I switch?

I've also dealt with Dell EMC. We have Huawei OceanStore Dorado, PowerMax, and PowerStore as well. We have all the kind of storage. I can confirm that 3PAR is not a high-end solution. It can be classified as the mid-range, not high-end. PowerStore is likely the best out of all of these. The controller is really high-end.

How was the initial setup?

We don't really handle the setup. It's done at the factory and delivered. It comes with data sheets to help customers with a few things, however, for the most part, it is pre-setup to spec. Once it is delivered it can be configured as necessary.

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive. I'm not sure if it's the region that causes such high prices, however, when we are bidding, we rarely get very good discounts to work with. It's not competitive. 

What other advice do I have?

We are a reseller. 

Whether or not this solution would work for a company is all about the situation. If HPE could improve the level of the support or if the company has a certain level of support available to them (instead of relying on HPE), they can likely manage. It's a good idea to secure some spare parts in advance while making a deal. However, relying on the HPE SLA with the worry of indirect logistics is going to be a problem for a lot of companies when it takes so long to get parts. I

Our company has a contract with the client - not HPE. Therefore, it looks bad on us when we can't deliver on the parts or service when the fault lies on the HPE end. 

Overall, I'd rate the solution at a seven out of ten. It's not bad, however, there are significant areas that need to be improved upon. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Information Technology Team Lead at a financial services firm with 1-10 employees
Real User
Feb 2, 2022
User-friendly, useful interface, and highly reliable
Pros and Cons
  • "HPE 3PAR StoreServ has a good interface, it is user-friendly and easy to use."
  • "The solution has been working perfectly, we have not had any issues since we purchased it, and HPE 3PAR StoreServ is highly reliable."
  • "Here in Algeria, we are facing a lot of trouble finding partners and getting support from HPE. There should be better support here in our country."

What is our primary use case?

We host and store everything we have in HPE 3PAR StoreServ. We created the laws and connected them to our servers, and on those servers, we have VMware as a hypervisor. We make backups of all the data from the servers.

What is most valuable?

HPE 3PAR StoreServ has a good interface, it is user-friendly and easy to use.

For how long have I used the solution?

I have used HPE 3PAR StoreServ within the past 12 months.

What do I think about the stability of the solution?

The solution has been working perfectly, we have not had any issues since we purchased it. HPE 3PAR StoreServ is highly reliable.

What do I think about the scalability of the solution?

HPE 3PAR StoreServ is scalable.

How are customer service and support?

Here in Algeria, we are facing a lot of trouble finding partners and getting support from HPE. There should be better support here in our country.

What other advice do I have?

Recently we had an issue because we added some hard drives to HPE 3PAR StoreServ and we needed to upgrade the VMware to allow support by HPE 3PAR StoreServ hard drives.

We were discussing with our IT manager if we were going to stay with this solution or are we going to use another solution for a disaster recovery plan because we need a disaster recovery plan.

I rate HPE 3PAR StoreServ a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1754823 - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees
Real User
Jan 20, 2022
Includes all the common storage features
Pros and Cons
  • "HPE 3PAR has all the common storage features like cell provisioning and deduplication, and usually the solution is chosen by the customer as they have a preference or the setup is already in their environment."
  • "If HPE 3PAR could handle NAS and all things related to NAS, you would not need to have a mixture of different storages, storage boxes, one solution could fit all."

What is our primary use case?

I am a solution architect, solution designer. Depending on the customer requirements and type of setup, some use the latest versions while others use previous versions.

The solution is used in production environments and cloning environments. We have cloned it multiple times to get better optimization of the storage usage in terms of deduplication.

What is most valuable?

HPE 3PAR has all the common storage features like cell provisioning and deduplication. Usually the solution is chosen by the customer as they have a preference, or the setup is already in their environment.

What needs improvement?

If HPE 3PAR could handle NAS and all things related to NAS, you would not need to have a mixture of different storages, storage boxes, one solution could fit all. 

For how long have I used the solution?

I have been working with HPE 3PAR StoreServ for 7 years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a stable product.

What do I think about the scalability of the solution?

This solution is scalable.

Which other solutions did I evaluate?

I have compared HPE 3PAR with NetApp, they have a monopoly over the NAS and can handle NAS very well. 

What other advice do I have?

I would rate HPE 3PAR StoreServ an 8 out of 10  as a solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1027764 - PeerSpot reviewer
Senior project specialist at a security firm with 201-500 employees
Real User
Jan 9, 2022
Performs well and simple to install
Pros and Cons
  • "HPE 3PAR StoreServ is easy to use and has good performance."
  • "The solution could improve by being more secure."

What is our primary use case?

HPE 3PAR StoreServ is used as a flash storage system.

What is most valuable?

HPE 3PAR StoreServ is easy to use and has good performance.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for approximately six years.

How are customer service and support?

I have not contacted the support from HPE.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We have a technical team of approximately 20 engineers and administrators that supports HPE 3PAR StoreServ. 

What other advice do I have?

I recommend this solution to others.

I rate HPE 3PAR StoreServ a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1661601 - PeerSpot reviewer
Snr Systems Enginee at a marketing services firm with 1-10 employees
Real User
Dec 6, 2021
Stable, reliable, and good technical support
Pros and Cons
  • "HPE 3PAR StoreServ has been stable."
  • "The solution has been good since it was installed, we have not had many problems."
  • "The solution could improve by being able to handle larger data."

What is our primary use case?

We use HPE 3PAR StoreServ for many purposes, such as our database files.

What is most valuable?

The solution has been good since it was installed, we have not had many problems. We are trying to upgrade the solution to a more current improved solution because it is at its end of life.

What needs improvement?

The solution could improve by being able to handle larger data.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for a few months. The company has been using the solution for approximately five years. The version we are using is at its end of life, it is a traditional server setup in our environment.

What do I think about the stability of the solution?

HPE 3PAR StoreServ has been stable.

How are customer service and support?

We're being supported locally, but when we have issues with and we have contacted the HPE support, their support is good, it is quick.

What other advice do I have?

I would recommend this solution to others.

I rate HPE 3PAR StoreServ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer372459 - PeerSpot reviewer
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees
Real User
Sep 16, 2021
Flexible and convenient with good integration capabilities
Pros and Cons
  • "The solution is easy to install."
  • "It's a very convenient product, I find it easy to use, it's very flexible in terms of management, it's an enterprise tool, and the integration is good."
  • "While the stability is pretty good, it could always be improved upon."

What is most valuable?

It's a very convenient product. I find it easy to use.

It's very flexible in terms of management.

It's an enterprise tool.

The integration is good. We've integrated it with other UNIX platforms and Windows platforms.

The solution is easy to install.

The pricing is okay.

What needs improvement?

I'm not sure how good the security is. 

While the stability is pretty good, it could always be improved upon. 

For how long have I used the solution?

I've been using the solution for almost four years at this point. I've used it for a while. 

What do I think about the stability of the solution?

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable and a company can expand it if they want to. 

We only have 100 people that actually use the solution. 

How are customer service and technical support?

The support on offer is very good. We don't have any issues with them. They are helpful and responsive and we are satisfied with the support we get when we need it. 

Which solution did I use previously and why did I switch?

We did use Hitachi last year.

How was the initial setup?

The initial setup is not overly difficult or complex. it's pretty simple and straightforward. 

The deployment is fast and within a day you can have everything up and running. 

We have engineers available that can assist with deployment and maintenance. 

What about the implementation team?

We had support from HPE directly. They assisted us in the implementation. 

What's my experience with pricing, setup cost, and licensing?

We're using it as a SaaS. The pricing is reasonable. It's not cheap, however, I don't consider it to be overpriced. 

We have an annual support contract. It will contain a certain percentage of the storage cost.

What other advice do I have?

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities. 

I'd recommend the solution to other users and organizations. 

We don't have plans to leave this solution any time soon. We'll likely have it for the next two to three years. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.