The main use for this solution is for storing large data in the backend. It is used in many companies, such as financial institutions. Unfortunately, it has come to the end of service life, companies are going to other solutions because there are cheaper products, it cost too much to maintain the 3PAR.
Technical Account Manager at a tech services company with 201-500 employees
Scalable, highly stable, and good technical support
Pros and Cons
- "The technical support is very good."
- "HPE could improve by making an old flash system in order to compete with the current market. For the solution to be more competitive in the mid-range market they could increase the performance."
What is our primary use case?
What needs improvement?
HPE could improve by making an old flash system in order to compete with the current market. For the solution to be more competitive in the mid-range market they could increase the performance.
For how long have I used the solution?
I have been using HPE 3PAR StoreServ for approximately 10 years.
What do I think about the stability of the solution?
The solution is very stable.
Buyer's Guide
HPE 3PAR StoreServ
June 2025

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What do I think about the scalability of the solution?
The solution is scalable and we have approximately 10 customers using this solution.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The time it takes for the installation depends on the number of enclosures. However, the average time is approximately six hours. The most time-consuming part is doing the scaling.
What about the implementation team?
Most of the installation is done by the HPE because at the time of the installation there were not any engineers trained. We had approximately two engineers that were new to the product and we did the installation with the help of the HPE engineers remotely.
We have three engineers doing the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
If HPE reduced the price of 3PAR StoreServ they would be more attractive to mid-range companies.
What other advice do I have?
At this time I would not recommend this solution because it is at the end of its service life.
I rate HPE 3PAR StoreServ a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

GM at SAIL Bokaro Steel Plant
Robust, feature-rich, straightforward to set up, and the support is good
Pros and Cons
- "This is a very robust product and it offers everything that we are looking for."
- "There is a slight difference between what we expected and what was delivered."
What is our primary use case?
We use this product as our primary storage.
We are in the manufacturing industry and we use the HPE 3PAR StoreServ to store our company data and then we can retrieve it as required.
What is most valuable?
All of the features this storage product has, work well.
This is a very robust product and it offers everything that we are looking for.
What needs improvement?
There is a slight difference between what we expected and what was delivered.
For how long have I used the solution?
I have been working with HPE 3PAR StoreServ for the past three years.
What do I think about the stability of the solution?
This is a very stable storage solution and we plan to continue using it.
What do I think about the scalability of the solution?
This product is scalable and we have more than 100 users. We are planning to increase the amount of storage space.
How are customer service and technical support?
We are satisfied with the HP Enterprise technical support.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
HPE installed it for us and we did not hire a third-party consultant to assist with it.
What's my experience with pricing, setup cost, and licensing?
This product is a little bit costly, although this is because it is a high-quality product.
There was a one-time cost when we procured this product and there are no monthly or yearly licensing fees.
Which other solutions did I evaluate?
We purchased this solution with an open tender and we invited several vendors to present their products.
What other advice do I have?
In general, this product works well. That said, it is not perfect because there is always a difference between what we expect and what is delivered. There has to be a gap.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE 3PAR StoreServ
June 2025

Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Infrastructure and Networks at a financial services firm with 10,001+ employees
Flexible, stable, scalable, no licensing fees, and good support
Pros and Cons
- "It works well and we don't have any issues with this solution."
- "I would like to see more storage, a better interface, and to move from mechanical disks."
What is our primary use case?
We use this solution for everything. We have server files and we have SQL's.
What is most valuable?
It's a flexible solution.
What needs improvement?
Currently, we are finishing the possible quotation to upgrade the 3PAR we have here in Portugal.
It's a case of obsolescence. Since we have had the machine for four years we must remove the old one to put in the new one.
I would like to see more storage, a better interface, and to move from mechanical disks.
For how long have I used the solution?
I have been using this solution for four years.
We have had the solution for four years and the software has been updated.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
This is a scalable product. We have approximately 1,000 users in our organization.
We are considering the possibility of a move to Primera or PowerMax.
How are customer service and technical support?
We have contacted technical support and it's pretty good.
Which solution did I use previously and why did I switch?
We purchased VMAX three years ago.
We also used the NetApp Series but decided to go with 3PAR.
How was the initial setup?
The initial setup is straightforward with the help of the technicians from the company.
The deployment was completed in one week.
What about the implementation team?
We had help from a consulting integration company for the deployment.
We also have a production team of 34 admins and engineers to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
We don't pay for any licensing fees.
What other advice do I have?
We would recommend this solution to others.
It works well and we don't have any issues with it.
I would rate HPE 3PAR StoreServ a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Manager at a financial services firm with 10,001+ employees
User-friendly graphical user interface and simplifies reporting for easy management
Pros and Cons
- "There are a lot of screens for easy management where you can change some settings. But after a few years, the important settings were better after an upgrade, and all the vendors have other ways to upgrade their systems."
- "HPE 3PAR StoreServ has limited flexibility in building replication solutions. There are limitations to the number of IOPS the system can do. It's not bad as it is doing its job. However, for the application, if you need a toolbox, you can build everything concerning periodic replication modes of synchronous or asynchronous three-site, four-site, with supported cascading which requires you to buy an IBM product. It also takes a few hours to one day to upgrade the system and sometimes; it takes more time because, in some HPE 3PAR StoreServ 20000 Storage, you have an eight-node system. If you do an upgrade, you do it node by node and every node might take more than an hour."
What is our primary use case?
We use HPE 3PAR StoreServ for data storage. Hewlett Packard Enterprise (HPE) had something in the contract because if you can compress data very well, you don't need that much capacity in your systems. If it was not possible to compress to a certain degree, they put some extra capacity in the systems. We bought that borrowed capacity but they separated the one-piece storage boxes added to our environment to get along with that bigger growth in capacity. Despite that, it is a wonderful system with an excellent graphical user interface. Still, new functions are being rolled out.
How has it helped my organization?
I've seen a lot of data storage systems. It's the only storage system you can watch over the application time and it keeps measuring it. We have some thresholds on our end on it, a very good graphical user interface and reporting.
What is most valuable?
There are a lot of screens for easy management where you can change some settings. But after a few years, the important settings were better after an upgrade, and all the vendors have other ways to upgrade their systems.
What needs improvement?
HPE 3PAR StoreServ has limited flexibility in building replication solutions. There are limitations to the number of IOPS the system can do. It's not bad as it is doing its job. However, for the application, if you need a toolbox, you can build everything concerning periodic replication modes of synchronous or asynchronous three-site, four-site, with supported cascading which requires you to buy an IBM product.
It also takes a few hours to one day to upgrade the system and sometimes; it takes more time because, in some HPE 3PAR StoreServ 20000 Storage, you have an eight-node system. If you do an upgrade, you do it node by node and every node might take more than an hour.
For how long have I used the solution?
I have been using HPE 3PAR StoreServ for the past seven years.
What do I think about the stability of the solution?
Last year after summer, HPE had to locate replication groups getting stopped and took a lot of time to find out what's happening, and yet we still don't know what's happening over there. It feels like the message is quite clear after replicating from A to B, and it states that B is not responding very well.
There is a timeout, and it stops the replication group because there is no stability or consistency and is not good at that moment. So that might be negative, but when was the last time? I think in November of last year.
What do I think about the scalability of the solution?
At one point, some remote copy groups stopped working, and we used a disaster recovery plan because, in production, we replicate everything from A to B and then split up into some remote copy groups, gathering together some data source and clusters. If one of those remote copy groups stops, you don't have DFP anymore and you have to restart them. And last year after starting one of those replication groups; we had some performance issues because they're trying to get in sync as soon as possible using all the resources, so we had to plan very well outside the business hours.
How are customer service and technical support?
We have proactive datacenter care; I call it a storage advocate, and we can send every question to them and we get quick answers. They also help to find out if new releases are available and other services. For now, they have more insights on that. They have better sources sometimes, and I have better sources than them sometimes, but they do a great job and they also assisted us concerning the compression issue we had at the beginning.
What's my experience with pricing, setup cost, and licensing?
It is quite difficult to decide on the cost. At one point, I was the project lead to cover with some people, but the price was important and we had its compression calculated. At that moment, it was fair because that was one of the things moving their product due to the cost of HPE 3PAR StoreServ as they were competing with Hitachi and IBM A9000, which I'm not sure if is still available.
We have done total cost of ownership calculations over the past five years, and we also ask for some cost prices for the sixth and seventh year so that we can get some insights into what happens after those five years. We have some systems that are five years old and we keep them because it's flash data storage. It's still almost a three terabyte solid-state drive, and the support cost is not that high. We'll have a look after that. I see other things happening on the Hitachi boxes with all those license defeats. This is also positive for HPE 3PAR StoreServ, everything is on the license. When we bought the systems, it was the case and then I've been reading something about it. You can buy the rest of the licenses. If you buy a system, that will not be replicated to another system, then you get a license without replication software.
What other advice do I have?
The job of direct channel support to HPE 3PAR StoreServ is not an end of life or end of support but HPE Primera has now replaced it and I hope they get all the functionality in there like the HPE 3PAR. I remember it seems like HPE 3PAR and HPE Primera have support for volume plugins and that will be a big game if they can implement volumes on their system because that kind of release is much better than the datastore level.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
jmitchell@natbankmw.com at NBM
A tier-1 storage system that offers rapid and automated provisioning
Pros and Cons
- "The features which are most valuable are the availability of the system and the management."
- "We do see room for improvement, especially in regard to expanding the defined storage areas."
What is our primary use case?
This solution hosts our core banking system. Mostly everyone in the bank uses it — about 1,000 users.
What is most valuable?
The features which are most valuable are the availability of the system and the management.
What needs improvement?
We do see room for improvement, especially in regard to expanding the defined storage areas.
The alerting system could also be improved. If there are issues with the system, it's supposed to send emails and SMS alerts — this could be improved.
For how long have I used the solution?
I have been using this product since 2017 — about five years.
What do I think about the stability of the solution?
It's very stable. It has never broken down.
What do I think about the scalability of the solution?
It's scalable. Only now it has reached end-of-life.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
We were working with an HPE storage called HPE EVA. We switched over to HPE 3PAR StoreServ because EVA's technology was end-of-life.
How was the initial setup?
The initial setup was complex because we didn't have experience with it.
What about the implementation team?
We had a consultant set it up for us. It took about a month.
What's my experience with pricing, setup cost, and licensing?
This solution is expensive. We pay every year for support. It's a lump sum because we pay for data center support services, and everything is included in one.
Which other solutions did I evaluate?
Currently, we're looking at HPE Primera and Nimble Storage.
What other advice do I have?
It's a very good system, especially the All-Flash system. That's quite good. The only downside is the price — otherwise, the product is perfect. Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service & Infrastructure Manager at a tech services company with 201-500 employees
Good support and very reliable, but needs better performance
Pros and Cons
- "Their support is the most valuable. The support that we are getting from HP Turkey is very good. This product is better than some of the other products in terms of reliability. It is very reliable."
- "We are using a built-in solution in 3PAR. We are using All-Flash Storage, and there are some difficulties with it. HPE has now developed a new tool system to support All-Flash, and that's why we are changing our investment. They must increase its performance. I want unlimited support, which is very important for performance. I am not interested in spinning disks. HPE is developing new storage systems called Primera, but they must be developed more."
What is our primary use case?
We use it for all kinds of needs, such as infrastructure needs, and application services. We are using the latest version of this solution.
What is most valuable?
Their support is the most valuable. The support that we are getting from HP Turkey is very good.
This product is better than some of the other products in terms of reliability. It is very reliable.
What needs improvement?
We are using a built-in solution in 3PAR. We are using All-Flash Storage, and there are some difficulties with it. HPE has now developed a new tool system to support All-Flash, and that's why we are changing our investment.
They must increase its performance. I want unlimited support, which is very important for performance. I am not interested in spinning disks. HPE is developing new storage systems called Primera, but they must be developed more.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
3PAR systems are stable. We don't have any problem, but in the past, we had a problem with the 3PAR disk. I don't remember the disk vendor, but it was about the disk. That's why we changed all disk parts, which was a bit of hard work for us. We didn't have any other problem other than the disk problem a few years ago.
What do I think about the scalability of the solution?
It is easily scalable. It is easy to scale, but if you plan to increase it substantially, it can be a bit difficult.
I'm a service provider. We provide support for Unix servers for many companies and customers. Some companies have more than 1,000 3PAR users.
How are customer service and technical support?
The support that we are getting from HP Turkey is very good.
Which solution did I use previously and why did I switch?
We are using IBM Flash Storage. In Turkey, IBM has more support and more products for the flash systems, which is an advantage. Performance of the storage is also better.
We are also using FUSE Storage, which is also All-Flash Storage. Their performance is also better than HPE 3PAR. HPE 3PAR doesn't support any images.
How was the initial setup?
The initial setup was simple.
What about the implementation team?
Our storage team deploys the HPE 3PAR system. Sometimes, we also need some support from the local HPE support team. Its maintenance is done by a vendor.
What's my experience with pricing, setup cost, and licensing?
It is a bit more expensive. IBM is cheaper than HPE in Turkey.
What other advice do I have?
The most important things are availability, scalability, reliability, stability, and performance. We are service providers, and the customers want availability. You must focus on these things before buying storage. I advise going for All-Flash Storage to all people because spinning disks take too much space and electricity and provide less performance. That's why NVMe is better.
I would rate HPE 3PAR StoreServ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Infrastructure and Operational Lead at a consumer goods company with 201-500 employees
Stable storage for hosting our on-premises databases, but it is complex to manage
Pros and Cons
- "This product is stable, aside from the performance problems we had."
- "I would like to see an automatic re-balancing system or functionality for adaptive optimization."
What is our primary use case?
We use the 3PAR to host our SQL Database and Oracle Database. We also use it for VMware and vCenter.
What is most valuable?
We do not manage this product ourselves, so we are not familiar with all of the features that it has.
What needs improvement?
We had an issue a few months ago where we experienced a degradation in performance.
Every time you scale by adding more capacity, you need to pay for re-balancing services that cannot be performed in-house.
I would like to see an automatic re-balancing system or functionality for adaptive optimization.
For how long have I used the solution?
We have been using HPE 3PAR StoreServ for almost five years.
What do I think about the stability of the solution?
This product is stable, aside from the performance problems we had.
What do I think about the scalability of the solution?
We have added capacity to this solution between four and six times. Each time we did, we had to purchase services for re-balancing. It has to be done by a 3PAR engineer, rather than by our staff. It's a complex process. With some other products, you can just add a new disk to increase capacity, and you don't need to perform re-balancing.
There are three of us in the company who uses it.
Which solution did I use previously and why did I switch?
For development, we have an IBM DS5000 storage system.
As it is for development, I cannot compare the two solutions. Our 3PAR is adapted for production.
How was the initial setup?
The initial setup is complex because it needs a special engineer from HPE to take care of the setup and load balancing.
What about the implementation team?
Our equipment is managed by a holding company. I request the load and capacity, and they configure it for me.
What's my experience with pricing, setup cost, and licensing?
This is not an expensive product but every time you add capacity to it, you need to pay for re-balancing.
What other advice do I have?
This is a product that I do not recommend because it is too difficult for people to manage, and it should also be a little bit cheaper.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Engineer at a tech services company with 51-200 employees
Performs well, the support is good, and it is a stable product
Pros and Cons
- "This product has come to the end of its lifecycle."
What is our primary use case?
We use the StoreServ as our main storage device. We have one unit in the main site and the other in the DR site, with replication between them. We have a file server running, it hosts our database, and it acts as our Exchange server.
What is most valuable?
The performance is very good.
What needs improvement?
This product has come to the end of its lifecycle. We could keep it for many years but we are following the recommendation from HPE and are looking to either the Nimble or the Primera.
This is an expensive product, so the price could be reduced.
For how long have I used the solution?
We have been using the HPE 3PAR StoreServ in our organization for about five years.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
This solution is scalable. We have 50 users in our company and our clients have approximately 500 people who are using it.
How are customer service and technical support?
Technical support is perfect.
We did a comparison in the market, and HPE was the best service providers for regular configuration and for the remote configuration.
Which solution did I use previously and why did I switch?
Previously, we were using HPE MSA.
How was the initial setup?
The installation, which included migration from our old system, took approximately one week.
What about the implementation team?
The HPE partner installed this solution for us.
We have an IT member in our organization to maintain it, but we have a support contract with a center that is a supporter of HPE. They provide us with support and services. This is not only for storage but for everything that is included.
What's my experience with pricing, setup cost, and licensing?
The SSD is a little bit expensive.
What other advice do I have?
We are now thinking about transitioning to the HPE Nimble or Primera, although not this year. This may happen in 2022. We plan to continue using this solution for performance, and availability. We are following the recommendation of HPE. They have recently started to mention the Primera and Nimble, which is why we are studying them.
We are not looking as much at Nimble because we are interested in the 100% availability that Primera has. The Primera is a little more expensive than the Nimble, so this is something that we have to think about.
This is a good solution and I can recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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