We've been with Superdome since Superdome 1 and then we used Superdome 2. We are a large service provider for the Indian region, Northern part of South America and Central America, around the SAP Ecosystem. So all our infrastructure is Hewlett-Packard, we've been a platinum partner for Hewlett-Packard since 1991, so it's been a 25 year relationship. On top of all the infrastructure we have SAP customers - customers from SAP Ecosystem running SAP in different flavors. The customers that require high availability are those that are running on the Superdome 2. We've had a magnificent experience reliable, trustable, confident infrastructure. Unfortunately, Superdome on top of a Itanium processor is no longer supported. We're looking into Superdome X, but we're currently very happy and our customers are happy. We've had one hardware failure within 10 years, which is almost 100% availability in the platform.
Some of our customers are going to miss Superdome on HP-UX. We're moving them to some Superdome X, some we will move to the DL580 platform, running SAP HANA, but as a summary, I would say it's been the best high availability platform that HP has produced, at least that we have been able to use and forward to our customers with the highest service level availability.
As a service provider, our end customers have looked into us as the company to rely on to manage their core business. So Superdome essentially as the high end platform in the Integrity line has been the way we have given our customers the best platform to run the core business because they're not running a simple payroll, or something like that. It's the core business, all the invoicing, everything around what moves their business and makes their business operate. So, Superdome has been there for a while. Now it's going to be Superdome X, we hope we can move to that Intel based platform, but for the time it's on top of a Itanium, we have to say congratulations HP because it's been the best platform we ever ran.
It's hard to say in terms of improvement, I mean. With the announcement last year from Hewlett-Packard Enterprise that they are no longer supporting a Itanium 2 processors, which means HP-UX is going to die soon in a couple of years. Definitely we need to move to Superdome X, or at least think about moving customers to the Superdome X product line. We expect the same we have expected always - a reliable high availability platform with almost 100% if not more. Well that's impossible, but we can talk about 100% up time, and that's what we're expecting from the line, what we have received for the couple of years, 10 years before we used it, we expect it to be improved or at least the same thing.
Since we're in the SAP Ecosystem, one thing that we have there that's not very comfortable for our customers is the SAP HANA platform only runs on Linux operating system. So it will be great to see the HANA platform, HANA database running on top of Windows, which would be on top of Superdome X. I don't know if it's far away, but right now we have a restriction which is thqt we only have HANA on top of Linux. Either SUSE or Red Hat. It would be interesting to see if in the future we could have a pyramid where you have the Superdome X as a hardware, and on top of it you have an operating system like Windows, and on top of it you have HANA. That would be like an interesting dream to approach in the future.
I would say go for it. Superdome X, if it's as good as the one we've had with the Superdome on the Integrity line, if it took parts of it or if the hardware is similar, I would say go for it.
