Easy to manage, it’s reliable for us, and fits our environment. Also, support is available when we need it. It’s just been very solid for us.
Systems Engineer with 501-1,000 employees
Allows us to scale several times. You can’t go beyond four servers for the SaaS connected version, but for us that’s all we needed.
What is most valuable?
How has it helped my organization?
We’re down to one vendor for most of our hardware and software, so using HP already helps us streamline our internal workings.
What needs improvement?
In the future we'd like to see more block-based storage. This is because more and more storage is moving in that direction.
What do I think about the stability of the solution?
Very stable.
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What do I think about the scalability of the solution?
For our environment, you can scale several times and that’s exactly what we need. You can’t go beyond four servers for the SaaS connected version, but for us that’s what we needed exactly.
How are customer service and support?
Technical support on the phone is fine and storage has been very good overall.
Which solution did I use previously and why did I switch?
We’re like an ASP. HP has been the standard we’ve been using for a while, so we continued. Their SaaS connected storage is what we’ve been using more recently because it fits our environment perfectly.
How was the initial setup?
Very straightforward and we’ve got about eight of these setup. We had it delivered to the site and just plugged it in for the customer.
Which other solutions did I evaluate?
We also looked at Dell, but HP was a better fit and the pricing was better.
What other advice do I have?
Look at reliability primarily. Pricing is also important.
Experience with the interface is very important. Make sure that technical support is available and good. Again, it's about performance and cost and it does a rock solid job for us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Assistant Product Manager at PT. Bhinneka Mentari Dimensi
Excellent backup efficiency with data deduplication and snapshot replication
Pros and Cons
- "The most valuable features are data deduplication and snapshot replication."
- "It would be beneficial to have an add-on feature to improve analytics or insight capabilities inside the app."
What is our primary use case?
I use this solution for a target backup object profile for a snapshot of my VMDK.
What is most valuable?
The most valuable features are data deduplication and snapshot replication.
What needs improvement?
It would be beneficial to have an add-on feature to improve analytics or insight capabilities inside the app.
For how long have I used the solution?
I have been using HPE MSA for four years.
What do I think about the stability of the solution?
I rate the stability of HPE MSA as ten out of ten.
What do I think about the scalability of the solution?
The scalability of HPE MSA is excellent. I would give it a ten out of ten for scalability.
How are customer service and support?
The customer service and support are effective and reliable. I would give it a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any other storage solutions before working with HPE MSA.
How was the initial setup?
The initial setup is easy. I would rate it ten out of ten for ease of setup.
What's my experience with pricing, setup cost, and licensing?
HPE MSA is expensive compared to other brands.
What other advice do I have?
For those who want to use HPE MSA, the biggest benefits are data deduplication and snapshot replication.
I rate HPE MSA ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 4, 2024
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