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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

HPE MSA offers excellent cost-to-performance value.
Valuable features include dual controllers, storage levels, and snapshot features.
It is highly scalable and easy to manage, providing scalability benefits.
The speed, performance, and automation offer significant enhancements for storage management.
Integration with Veeamware and advanced version improvements enhance backup capabilities.

CONS

HPE MSA lacks synchronized replication which is crucial for its operations.
Support contract is expensive and often not as prompt as expected, leading to delays in critical situations.
The license for HPE MSA should be integrated rather than requiring separate purchases.
Improvements in scalability and storage capacity expansion are needed, as upgrades and firmware updates can be challenging.
Data security features in HPE MSA require enhancements to meet users' requirements.
 

HPE MSA Pros review quotes

KA
Systems Engineer at Thakral One (Pvt) Ltd
Jun 12, 2025
HPE MSA is a very flexible array because we can add more enclosures and extend the capacity dynamically.
JT
Manager, Information Technology at a construction company with 201-500 employees
Apr 24, 2025
The speed and performance of HPE MSA are admirable.
Pragnesh Sachania - PeerSpot reviewer
Deputy Manager IT at La Gajjar
Aug 8, 2024
The solution is scalable and easy to manage.
Learn what your peers think about HPE MSA. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
CarlosArdila - PeerSpot reviewer
Project Manager, Information Technology at Telelago
May 13, 2024
MSA performs exceptionally well, particularly in regions with frequent power outages.
Atilla Celiloglu - PeerSpot reviewer
Broadcast Technology Director at tv8
Dec 4, 2024
It has notably provided scalability benefits.
Carl Palapal - PeerSpot reviewer
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
Jul 31, 2023
HPE StorageWorks MSA is an entry-level, cost-effective solution for SMB customers.
Muhammad Saqib - PeerSpot reviewer
System Engineer at Hybrid Tech
Dec 4, 2024
The most valuable feature for customers is the autonomic tiering, which enhances their storage scalability as easily as possible.
SS
Owner at INTUIS COMPUTERS
Dec 14, 2023
The most valuable feature of HPE StorageWorks MSA is its flexibility.
RM
Server Engineer at Telephony
Sep 27, 2023
Monitoring is a very big thing. Other great features include block storage; volume creation and the data reliability scalability, which makes the solution really good.
reviewer2132901 - PeerSpot reviewer
Manager, Information Technology Team at a manufacturing company with 501-1,000 employees
Apr 4, 2023
I like StorageWorks' snapshots for our backup system. We had a pool of SSD and traditional drives. StorageWorks has a feature that transfers the hot data to high-performing drives.
 

HPE MSA Cons review quotes

KA
Systems Engineer at Thakral One (Pvt) Ltd
Jun 12, 2025
P2000 has become legacy and we can't find spare parts for it anymore. The life cycle is very low.
JT
Manager, Information Technology at a construction company with 201-500 employees
Apr 24, 2025
Data security features are more important to me than anything else, and I think HPE MSA lacks in this area.
Pragnesh Sachania - PeerSpot reviewer
Deputy Manager IT at La Gajjar
Aug 8, 2024
We faced a lot of challenges with our custom configuration during installation.
Learn what your peers think about HPE MSA. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
CarlosArdila - PeerSpot reviewer
Project Manager, Information Technology at Telelago
May 13, 2024
The platform’s monitoring capabilities could be enhanced.
Atilla Celiloglu - PeerSpot reviewer
Broadcast Technology Director at tv8
Dec 4, 2024
It should show more options for cloud backup support.
Carl Palapal - PeerSpot reviewer
Sr. Sys. Server & Storage Egineer / Tech .Consultant at CANAR OFFICE SYSTEMS
Jul 31, 2023
The solution's license should be integrated and not separate.
Muhammad Saqib - PeerSpot reviewer
System Engineer at Hybrid Tech
Dec 4, 2024
HPE should reintroduce customizable ports as they were in Gen 5, allowing customers to use both iSCSI or SC on a single controller.
SS
Owner at INTUIS COMPUTERS
Dec 14, 2023
Some clients have suggested room for improvement in expanding storage capacity beyond the base traces.
RM
Server Engineer at Telephony
Sep 27, 2023
There is room for improvement in terms of scalability. There are times when we need to upgrade the device and the firmware. Sometimes, that can be a struggle.
reviewer2132901 - PeerSpot reviewer
Manager, Information Technology Team at a manufacturing company with 501-1,000 employees
Apr 4, 2023
I rate HPE support four out of 10. I'm not happy with them. We purchased mission-critical support, and we're supposed to get a response in four hours. Instead, I'm waiting days for them to replace the drive. They asked me to send back the failed one, and I don't know the address. After I sent it back, they told me they haven't received it. It's a nightmare.