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Mohamed_Hassan - PeerSpot reviewer
IT manager at a financial services firm with 10,001+ employees
Real User
Oct 9, 2020
Good performance, easy to manage, and remains stable even during maintenance
Pros and Cons
  • "It is a high-performance product that serves our requests well."
  • "I would like to have replication functionality built directly in the product, rather than having to use a separate device for this."

What is our primary use case?

The FlashSystem is currently hosting all of our applications and services.

How has it helped my organization?

The performance of each server was improved when we implemented this product. The IOPS rate is high with flash storage, compared to other types of disks.

What is most valuable?

The administration is easy and very straightforward. It is the same software for managing both flash and non-flash storage. It can be managed using either the GUI or the command-line interface.

It is a high-performance product that serves our requests well.

The IBM Professional Services give us technical support that is both timely and of high quality.

What needs improvement?

I would like to have replication functionality built directly in the product, rather than having to use a separate device for this.

Buyer's Guide
IBM FlashSystem 9100 NVMe
October 2026
Learn what your peers think about IBM FlashSystem 9100 NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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For how long have I used the solution?

We have been using the IBM FlashSystem A9000 for nearly eight months.

What do I think about the stability of the solution?

This is a very stable product during daily operation, maintenance, and even while upgrading the firmware. It comes configured from IBM with one controller and after testing it for perhaps an hour, the firmware will be updated and the other controller will take over. Then, the next phase begins.

At this point, it again tests the system for about an hour, and then the other controller is updated. There is no downtime, availability is not affected, and it remains stable. 

What do I think about the scalability of the solution?

It is possible to both scale-up and scale-out, and it depends on the needs of the business. If I need more capacity then it's easy, and this is true even if I need more performance.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Prior to using the A9000, we were using the V9000 for nearly two years.

Before moving to IBM, were work working with the EMC VMAX storage array. I was not the decision-maker who decided to switch, although it may have been related to cost.

How was the initial setup?

The initial setup is easy and not complicated.

From scratch, the Rack and Stack take perhaps two days, and the configuration of the system takes an additional day.

What about the implementation team?

The setup is completed by IBM, although we are involved in the post-installation knowledge transfer.

What's my experience with pricing, setup cost, and licensing?

There are pricing options from the mid-rand to the high-range, of which the suitability depends upon the requirements.

What other advice do I have?

Overall, I think that this is a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1364211 - PeerSpot reviewer
Senior Client Specialist at a tech services company with 201-500 employees
Reseller
Jul 6, 2020
High performance, stable, and the technical support is good
Pros and Cons
  • "The most valuable feature is the speed."
  • "The technical support is good."
  • "The pricing should be more competitive."

What is our primary use case?

We are a solution provider and this is one of the storage systems that we resell to our clients.

What is most valuable?

The most valuable feature is the speed.

What needs improvement?

The pricing should be more competitive.

For how long have I used the solution?

I have been working with this product for about five years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

I think that this FlashSystem is scalable. Our customers for this product are usually medium-sized companies with between 200 and 300 users.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The initial setup is straightforward and it usually takes about a day to deploy.

What's my experience with pricing, setup cost, and licensing?

The price of the FlashSystem 9100 NVMe is reasonable.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
Download our free IBM FlashSystem 9100 NVMe Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free IBM FlashSystem 9100 NVMe Report and get advice and tips from experienced pros sharing their opinions.