IFS Cloud Platform Reviews

IFS Applications is based on industry standards that are using a multi-tier deployment model. This makes it much easier to integrate IFS Applications with other enterprise software packages.

The user interface of IFS applications is easy to learn and move around. The interface is based on the latest technology and offers many features for filtering, searching and navigating.

IFS Applications is based on open architecture. It uses component-based service-oriented architecture (SOA) built on open standards. The application’s component-based architecture has allowed us to develop in-house and tailor the system to suit our needs.

It reduces the need for customization and can easily be modified by our developers.

With IFS Applications, we have a solution that can be tailored to match the demands of our projects.

We have been using this product for 12 years.

We have never had any scalability issues.

For extreme scalability and reliability, IFS supports deployment models ranging
from small servers to large, high-performance database servers with multiple applications servers running in parallel.

I rate the level of customer service a good 8/10.

I rate the level of technical support a good 6/10.

We did not use a different solution before purchasing this one.

The initial setup or implementation was a little more complex than I expected. We purchased a pre-configured version.

This software is sold under a user-based pricing model. This includes access to all the modules of the system, which you can turn on or off for each user based on security.

If you only need a limited amount of functionally now and in the future, buying a module-based system will usually save you money. However, module-based pricing will limit the scalability of your ERP system. For many companies, user-based pricing is often a better value and a better investment – you get more for your money and room to grow.

Before choosing, we evaluated the other options.

IFS Applications contains a number of features including financials, CRM, quality management, human resources, document management, business intelligence and more...

Using pre-packaged process solutions, IFS maps your business processes to functionality that already exists within IFS Applications. By only using the best functionality from IFS Applications, you get a comprehensive off-the-shelf solution with fewer modifications.

Pricing matrix and warehouse functionality.

• Pricing Matrix: Allowed us to implement a very complex "go to market" pricing model. This allowed us to tailor pricing to individual customer requirements. We could implement an automated pricing model that maximized gross profit in a very competitive environment.
• Warehouse Functionality: In ERP terms is rich, allowing us to run three separate businesses in a shared warehouse environment.

It has enforced process discipline within the business. This led to increased efficiencies and reduced errors. At the same time, it gave business visibility to operational and senior management.

Usability could be improved.

My time with the product has spanned two years. There was eighteen months during the implementation process, and six months after go-live.

The product is generally stable. It is no better or worse that other ERP packages that I have used.

We have only had scalability issues in terms of hardware. The product scales well. However, the original hardware requirements were not specified high enough to meet the number of users. We increased disk I/O on the server to resolve this issue.

Local Australian based support is good. This consists mainly of product consultants, subject matter experts, and project managers.

As the product is developed overseas, customization that requires programming takes longer than originally expected.

We had a bespoke green screen-based ERP with limited functionality.

We changed solutions to get better functionality and a modern, supported platform to take us forward for the foreseeable future.

The initial implementation was more complex than expected. We purchased a pre-configured version. We were told that it would fit our business model.

During implementation, it was found to be inadequate. Additional configuration changes had to be made throughout the implementation phase.

Both the pricing and licensing need to be negotiated up front. If possible, include future expansion plans in terms of additional users and modules. The best discounts are applied at the initial purchasing stage.

We evaluated two other SAP products.

I would advise that you include a "Fit/Gap analysis" workshop as part of the evaluation process. This may add to the cost, but will reduce the number of issues that need to be resolved during the project implementation.