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IFS Cloud Platform pros and cons

Vendor: IFS
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

IFS has been rebuilt, modernized, and is now cloud-based, eliminating the need for bulky software installations.
Field Service Management developed by IFS caters to field services effectively, particularly benefiting the energy and utility sectors.
IFS provides excellent connectivity and interfaces, making it easy to modify interfaces and layouts, especially in V10.
IFS is highly scalable, rated nine or ten out of ten, and handles a high level of ERP operations.
Organizations using IFS experience significant ROI and improved operational intelligence with features like "Info-Zone," contributing to increased productivity.

CONS

IFS Cloud Platform needs improved documentation and user-friendliness, as well as reporting tools that still require enhancement.
Initial implementation processes of IFS Cloud Platform are more complex than anticipated, causing challenges in setup.
There is limited ability for clients to customize the platform without needing IFS intervention, which restricts flexibility.
IFS Cloud Platform's technical support and post-implementation services need significant improvements for better client experiences.
Pricing of IFS Cloud Platform is comparatively higher, which is a concern for potential users when considering cost-effectiveness.
 

IFS Cloud Platform Pros review quotes

reviewer2268153 - PeerSpot reviewer
Cloud Operations Engineer
Jun 22, 2026
IFS Cloud Platform has impacted my organization by allowing our team to spend less time reconciling data and more time executing business operations, as resources are utilized more effectively, reducing waste and improving productivity, while also resulting in reduced downtime and lowered maintenance costs, allowing management to make informed decisions based on actual data rather than historical reports.
reviewer2642043 - PeerSpot reviewer
Senior Director at a consultancy with 1,001-5,000 employees
Jan 17, 2025
There are fewer fields on the user screen compared to other products. This makes the UI a little bit easier to understand.
AS
Business Analyst at a manufacturing company with 5,001-10,000 employees
Jan 18, 2023
All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product.
Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
Brendan Fisher - PeerSpot reviewer
IFS Applications Consultant at Zest Business Process Management Ltd
Jan 9, 2023
There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release.
Patrick Abi Habib - PeerSpot reviewer
IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees
Jan 23, 2023
I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use.
FabrizioMagistrelli - PeerSpot reviewer
Head of Business Applications at Bio Products Laboratory Limited
Jan 3, 2023
The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience.
Troy Zeleznik - PeerSpot reviewer
ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees
Dec 29, 2022
The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users.
Jaroslav Kratochvíl - PeerSpot reviewer
Solution Delivery Director at a tech services company with 51-200 employees
Feb 13, 2023
When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world.
AF
Project Consultant at a non-tech company with 11-50 employees
Aug 15, 2024
The platform is reliable and stable.
UG
Software Engineer at Millat
Aug 29, 2023
A high level of ERP can be handled in IFS.
 

IFS Cloud Platform Cons review quotes

reviewer2268153 - PeerSpot reviewer
Cloud Operations Engineer
Jun 22, 2026
The biggest friction point I have run into with IFS Cloud Platform is user adoption, which has been the biggest challenge, as different users in the organization need to get accustomed to the new processes after years of using spreadsheets and legacy systems, requiring training and a mindset shift, along with challenging data migration and process standardization.
reviewer2642043 - PeerSpot reviewer
Senior Director at a consultancy with 1,001-5,000 employees
Jan 17, 2025
Documentation-wise, they need more.
AS
Business Analyst at a manufacturing company with 5,001-10,000 employees
Jan 18, 2023
I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue.
Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
Brendan Fisher - PeerSpot reviewer
IFS Applications Consultant at Zest Business Process Management Ltd
Jan 9, 2023
Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects.
Patrick Abi Habib - PeerSpot reviewer
IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees
Jan 23, 2023
IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI.
FabrizioMagistrelli - PeerSpot reviewer
Head of Business Applications at Bio Products Laboratory Limited
Jan 3, 2023
There should be some improvements in the predefined templates in IFS Applications.
Troy Zeleznik - PeerSpot reviewer
ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees
Dec 29, 2022
The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud.
Jaroslav Kratochvíl - PeerSpot reviewer
Solution Delivery Director at a tech services company with 51-200 employees
Feb 13, 2023
We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with.
AF
Project Consultant at a non-tech company with 11-50 employees
Aug 15, 2024
The solution's reporting tools still require improvement.
UG
Software Engineer at Millat
Aug 29, 2023
Customization needs to be improved.