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IFS Cloud Platform pros and cons

Vendor: IFS
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

IFS Cloud Platform offers flexible and versatile features that integrate various modules and effectively manage enterprise processes.
The Info-Zone feature provides operational intelligence to guide business users and support teams to productivity.
Field Service Management capabilities cater to industries like energy and utility, addressing specific business needs.
Enterprise Management Solutions are recognized as top tier in Gartner's report, maintaining high standards over the years.
IFS Cloud Platform is noted for its strong performance in asset maintenance and incident management, including easy-to-use reporting.

CONS

IFS Cloud Platform's CRM could be improved as it is shaky and requires enhancements despite improvements in Apps 10.
The integration process is complex, and post-implementation support services, especially the response time, need improvement.
IFS Cloud Platform is not robust enough for high-volume transactions, making it unsuitable for larger enterprises.
Reporting capabilities should be enhanced, with feedback time increased to improve overall performance.
Technical support is lacking, with difficulties in obtaining needed assistance, particularly from implementation partners.
 

IFS Cloud Platform Pros review quotes

reviewer2642043 - PeerSpot reviewer
Senior Director at a consultancy with 1,001-5,000 employees
Jan 17, 2025
There are fewer fields on the user screen compared to other products. This makes the UI a little bit easier to understand.
AS
Business Analyst at a manufacturing company with 5,001-10,000 employees
Jan 18, 2023
All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product.
Brendan Fisher - PeerSpot reviewer
IFS Applications Consultant at Zest Business Process Management Ltd
Jan 9, 2023
There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release.
Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Patrick Abi Habib - PeerSpot reviewer
IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees
Jan 23, 2023
I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use.
FabrizioMagistrelli - PeerSpot reviewer
Head of Business Applications at Bio Products Laboratory Limited
Jan 3, 2023
The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience.
Troy Zeleznik - PeerSpot reviewer
ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees
Dec 29, 2022
The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users.
Jaroslav Kratochvíl - PeerSpot reviewer
Solution Delivery Director at a tech services company with 51-200 employees
Feb 13, 2023
When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world.
AF
Project Consultant at a non-tech company with 11-50 employees
Aug 15, 2024
The platform is reliable and stable.
UG
Software Engineer at Millat
Aug 29, 2023
A high level of ERP can be handled in IFS.
RG
Manager at Hal
Apr 11, 2023
Feature-wise, I like the way it provides inventory details...It is a stable solution.
 

IFS Cloud Platform Cons review quotes

reviewer2642043 - PeerSpot reviewer
Senior Director at a consultancy with 1,001-5,000 employees
Jan 17, 2025
Documentation-wise, they need more.
AS
Business Analyst at a manufacturing company with 5,001-10,000 employees
Jan 18, 2023
I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue.
Brendan Fisher - PeerSpot reviewer
IFS Applications Consultant at Zest Business Process Management Ltd
Jan 9, 2023
Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects.
Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
Patrick Abi Habib - PeerSpot reviewer
IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees
Jan 23, 2023
IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI.
FabrizioMagistrelli - PeerSpot reviewer
Head of Business Applications at Bio Products Laboratory Limited
Jan 3, 2023
There should be some improvements in the predefined templates in IFS Applications.
Troy Zeleznik - PeerSpot reviewer
ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees
Dec 29, 2022
The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud.
Jaroslav Kratochvíl - PeerSpot reviewer
Solution Delivery Director at a tech services company with 51-200 employees
Feb 13, 2023
We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with.
AF
Project Consultant at a non-tech company with 11-50 employees
Aug 15, 2024
The solution's reporting tools still require improvement.
UG
Software Engineer at Millat
Aug 29, 2023
Customization needs to be improved.
RG
Manager at Hal
Apr 11, 2023
The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great.