We use Windows Server only for Eggplant Manager. Otherwise, I'm not using it.
Testtool expert at Helvetia Versicherungen
Provides integration with Eggplant but problems with stability
Pros and Cons
- "We use Windows Server only for Eggplant Manager."
- "At the moment, we have big problems with stability, and I'm not very happy at the moment. So, the stability could be improved."
What is our primary use case?
What is most valuable?
What needs improvement?
At the moment, we have big problems with stability, and I'm not very happy at the moment. So, the stability could be improved.
For how long have I used the solution?
I have been using it for a few years.
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How was the initial setup?
The initial setup is complex.
What about the implementation team?
We have an in-house consultant.
What's my experience with pricing, setup cost, and licensing?
We have a license.
What other advice do I have?
I cannot say it's not good. It is good, but not for me at the moment due to some operational problems I have.
Overall, I would rate the solution a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Solutions Engineer at Znet Technologies Pvt. Ltd.
An easy-to-use and reliable web server with zero setup cost
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use and easy to understand."
- "Presently, some developers do not have technical knowledge of managing IIS, so that needs to be improved in the next release."
What is our primary use case?
I use IIS to deploy applications for customers and end users who want to publish their application or domain and access the same globally. They have to deploy their application over IIS so that some, like Binding, MDIS, and other application security services, can be configured.
What is most valuable?
The most valuable feature of the solution is that it is easy to use and easy to understand.
What needs improvement?
Some developing aspects like coding have to be improved in the solution. Presently, some developers do not have technical knowledge of managing IIS, so that needs to be improved in the next release.
I definitely want the core part to be differentiated from the technical part.
For how long have I used the solution?
I have been using IIS for approximately four to five years.
What do I think about the stability of the solution?
It is a Microsoft feature so it is definitely a good and stable product.
What do I think about the scalability of the solution?
It is a scalable product. Every product has scale-based technologies so if you are good at understanding new technologies and new features, and if you have an interest in the same, then you are definitely going to like it.
How are customer service and support?
I have not been in a situation to contact the support team yet as the solution’s features are very reliable and expressive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was very easy. It took approximately 15-20 minutes.
What's my experience with pricing, setup cost, and licensing?
There is no license required for the product as it is role-based. Whenever you go for a Windows platform server, the role has to be installed directly from the server manager.
There is no additional cost that has to be paid for that. It is free to use.
What other advice do I have?
I give this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IIS
March 2026
Learn what your peers think about IIS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Information Technology Division Director at Ethiopian Roads Administration
Simple to use and easily deploys applications internally or externally
Pros and Cons
- "The solution is very simple to use and easy to deploy."
- "Sometimes, we encounter difficult issues, and getting support from Microsoft to resolve those issues is not easy."
What is our primary use case?
We commonly use IIS to deploy most of the applications or network services internally or externally. We have to deploy different kinds of applications on IIS to access them externally. IIS makes these applications available to the internal or external end users.
What is most valuable?
The solution is very simple to use and easy to deploy. Once you deploy your application, it can reach the desired users. Since the solution already came together with the Windows servers, the deployment of our applications is clear and straightforward.
What needs improvement?
Most of the time, we procure perpetual licenses, and getting support is not easy for us. We didn't face many issues with IIS because of our expertise and the extensive experience we have using the Microsoft Windows service. In most cases, we figured out solutions by ourselves. Sometimes, we encounter difficult issues, and getting support from Microsoft to resolve those issues is not easy.
It would be good if IIS could add monitoring features.
For how long have I used the solution?
I have been using IIS for a long time.
What do I think about the stability of the solution?
Once it's up and running, IIS is a stable solution.
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
IIS is a scalable solution. You can add different kinds of services or applications within IIS by separating or using different kinds of ports. More than 2,050 users might be using the solution in our organization.
I rate the solution a nine out of ten for scalability.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
We implemented the solution through an in-house team. It takes around 15 minutes to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
Users can get a subscription-based license or a perpetual license for IIS.
What other advice do I have?
We are hosting web-based applications using IIS. I would recommend IIS to people planning to deploy any kind of application. The solution requires additional protection or security because IIS can't be protected by itself. In terms of performance, the solution stands up perfectly to traffic spikes if your network backbone is good.
It's an operating system. If you have a machine to be used as a Microsoft Windows server, you have to deploy it directly. From the security aspect, Microsoft provides patches every three years. Then, you have to patch on the Windows server machine you have. The side effect of Microsoft is that it can be easily penetrated by any kind of cyber attack. So, it easily breaks down compared to other products.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Straightforward implementation, reliable, and no license needed
Pros and Cons
- "The solution has been reliable."
- "The price of the solution could be less to improve."
What is our primary use case?
We are using IIS for a web and application server.
What is most valuable?
The solution has been reliable.
What needs improvement?
The price of the solution could be less to improve.
For how long have I used the solution?
I have been using IIS for a long time.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
IIS is a stable solution. However, we use load balancers when we want to scale.
How are customer service and support?
The support from IIS is good compared to other vendors. However, the support is pooling over to the cloud reducing their support for on-premise.
Which solution did I use previously and why did I switch?
I have used JBoss and open-source Tomcat. Depending on the use we will use a particular solution. For example, if we use .NET as a core, we will use IIS.
How was the initial setup?
The implementation of IIS is straightforward. We do mostly MSI deployments but sometimes we do it manually.
If automation is used the deployment can be done quickly.
What about the implementation team?
Depending on where we deploy the solution will determine if we use assistance. We use approximately two people for the deployment of the solution. However, The size of the service and the manner in which it is deployed or if it is automated will determine the number of people required for the deployment. Without utilizing such tools, as automation, additional personnel will be necessary.
What's my experience with pricing, setup cost, and licensing?
There is no license needed to use the solution.
What other advice do I have?
The newer version of the solution works better.
We use two people for the maintenance of the solution.
I would recommend this solution. If the user is developing around .NET then this solution is needed.
I rate IIS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT Officer at Intelligent Skincareinc Inc.
Provides integrated security features and assures server reliability
Pros and Cons
- "The product's most valuable features are performance and security."
- "The solution's pricing and stability need improvement."
What is our primary use case?
We use the platform for hosting Dynamics from our Microsoft Server.
How has it helped my organization?
The product is essential for hosting our ERP and managing our database, making it very important for the company.
What is most valuable?
The product's most valuable features are performance and security.
What needs improvement?
The solution's pricing and stability need improvement.
For how long have I used the solution?
I have been using IIS for seven months.
What do I think about the scalability of the solution?
We have 57 IIS users in our organization. We use it regularly. I rate the platform's scalability a nine.
How are customer service and support?
Microsoft's support is responsive enough to our requirements.
How was the initial setup?
The initial setup process is straightforward. The deployment of the Microsoft server was precise. We were able to install Windows efficiently.
What about the implementation team?
We take help from a third-party vendor for product implementation.
What's my experience with pricing, setup cost, and licensing?
They offer a one-time payment model for the product license, and we pay annually for support.
I rate the pricing an eight out of ten.
What other advice do I have?
I would recommend the platform to others because of the integrated security features and the reliability of the server OS.
Overall, I rate IIS a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at WilCom Systems Ltd
Easy to use, cost-effective, and the return on investment is instantaneous on the cloud
Pros and Cons
- "The product is easy to use."
- "The user interface could be improved."
What is our primary use case?
We started using the solution for running web applications. We have custom applications that we develop for different customers. They are for case management, government statistics, and records. It depends on what we are running. We have run it for payment integrations in different types of platforms.
What is most valuable?
The product is easy to use. It might be easy because we've used it for long. When we use a product for a long time, it becomes second nature. We have never had any security breaches.
What needs improvement?
The user interface could be improved. We do not like it when the UI is changed often. Every time there is a change, we need to restart the server.
For how long have I used the solution?
I have been using the solution for 15 to 20 years.
What do I think about the stability of the solution?
The product is completely stable.
What do I think about the scalability of the solution?
We have not seen any issue with the scalability. We don't have very complex web services or web applications.
How was the initial setup?
The setup is straightforward. We know how it works. The deployment can be done within hours. Many things depend on the applications. The solution can be deployed on the cloud and on-premise. We use the control panel of the console to deploy the product. The deployment process is similar for the cloud and on-premise versions. On the cloud, the only difference is that the server is not with us.
What about the implementation team?
We deploy the tool in-house.
What was our ROI?
The return on investment is almost instantaneous on the cloud version. We use it when we need it. We do not pay anything upfront. There is no CapEx.
What's my experience with pricing, setup cost, and licensing?
The product is cost-effective. We do not have to buy it. The tool is included with Windows. We license the Windows environment on a monthly basis. It is expensive. Sometimes, it is cheaper to run Linux than Windows.
What other advice do I have?
I will recommend the tool to others. Whenever people ask us about web servers, we suggest that they use IIS. It is easy to use. We did not have many issues except when we occasionally had to restart the server. I encourage everyone to use the product. Our traffic is not as big. We have no issues with performance. Overall, I rate the tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at LTS
Cloud-based Web-server solution that is easy to use and secure
Pros and Cons
- "It is an easy-to-use and secure program."
- "IIS has some stability issues and needs restarting."
What is our primary use case?
My company is a reseller of cloud-based products, and we are using IIS for this.
What is most valuable?
It is an easy-to-use and secure program.
What needs improvement?
The solution can be made more compatible. IIS also has some stability issues and needs restarting.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is mostly stable, but sometimes there are issues and needs a restart. I rate it eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Around 50 users are using it presently in our organization.
How was the initial setup?
The initial setup was easy, and it took one week to be deployed. For deployment, first, we are planning, second, we are implementing on-premise, and third we are publishing the cloud. For maintenance, we need managers, admins, and engineers.
What other advice do I have?
The solution is simple, and you can find the deployments everywhere. I rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Operations Team Director at BINGGRAE CO LTD
An easy-to-use and efficient web server solution
Pros and Cons
- "The tool is very easy to use and efficient."
- "In the next release, the tool should be more easily integrated and configured with other provisions. The pricing should also be made cheaper since it's very expensive now."
What is our primary use case?
It is used for the REST service.
What is most valuable?
The tool is very easy and efficient.
What needs improvement?
In the next release, the tool should be more easily integrated and configured with other provisions. The pricing should also be made cheaper since it's very expensive now.
For how long have I used the solution?
I have been using it for twenty years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The solution is a scalable product. My company has 1000 users for the tool. I have plans to increase the number of users.
Which solution did I use previously and why did I switch?
Previously, we used Apache, Orache and Webinar Technologies.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The product was deployed through an in-house team.
What's my experience with pricing, setup cost, and licensing?
The yearly licensing cost is very high. The solution is very expensive.
What other advice do I have?
IIS is a very efficient and stable solution.
I would rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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