We use it to direct detected computer malware, analyze and diagnose the problems. We can also link it with the antivirus for malware and virus detection.
Network and Computer Systems Administrator at Bahwan
A Highly Stable Security Solution for Protecting IT Infrastructure from Cyberthreats
Pros and Cons
- "I mostly like how they capture particular files and submit them to other files, and they have the solution console. And for example, we are using the one in for an application, like, on the RansomFree, if there are any vulnerabilities in patches coming, in the future, they fix these."
- "For improvement, they should make the scanning process faster. The scanning and updating take more time."
What is our primary use case?
What is most valuable?
I mostly like how they capture particular files and submit them to other files, and they have the solution console. And for example, we are using the one in for
an application, like, on the RansomFree, if there are any vulnerabilities in patches coming, in the future, they fix these.
What needs improvement?
For improvement, they should make the scanning process faster. The scanning and updating take more time.
For how long have I used the solution?
I have been using Kaspersky Endpoint Detection for six months.
Buyer's Guide
Kaspersky Endpoint Detection and Response Optimum
March 2025

Learn what your peers think about Kaspersky Endpoint Detection and Response Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability of this solution nine out of ten. The customers use Endpoint Detection and Response Optimum as it is very stable.
What do I think about the scalability of the solution?
The scalability of this solution is great, but Defender is better.
However, once one of our systems got affected by malware, updating and saving our site through Kaspersky helped us.
How are customer service and support?
The technical support team is good. We had to create a ticket now. Once we created a ticket, and then we need to send the full consolidated part or the infection computer or infection assistant. Then they will find a solution.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. Since we were already familiar with the configuration and sector, we didn’t find the product setup difficult. The solution was deployed within fifteen minutes.
What about the implementation team?
The deployment was done by a vendor team from the client side.
What's my experience with pricing, setup cost, and licensing?
Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own.
Which other solutions did I evaluate?
Yes, we used McAfee but it isn't listing anymore, so we switched to Kaspersky.
What other advice do I have?
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Information Technology Infrastructure Section Head at Yutaka Manufacturing Indonesia
Effective protection, beneficial device management capabilities, and reasonably priced
Pros and Cons
- "The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
- "The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool."
What is our primary use case?
I have opted for Kaspersky Endpoint Detection and Response Optimum to provide comprehensive protection since EPP only relies on signatures, and it cannot safeguard our needs. In contrast, EDR offers protection against various threats, making it a more robust security solution.
What is most valuable?
The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature.
What needs improvement?
The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool.
If it were necessary to incur additional costs, it would be acceptable for the solution to possess more comprehensive integrated functionalities.
For how long have I used the solution?
I have been using Kaspersky Endpoint Detection and Response Optimum for approximately four years.
What do I think about the stability of the solution?
Kaspersky Endpoint Detection and Response Optimum is a stable solution.
What do I think about the scalability of the solution?
Our clients have approximately 400 endpoints using this solution. In our company, we have approximately 1,000 endpoints using the solution.
The scalability of the solution is good.
How are customer service and support?
We contact a third party for support. We only contact the vendor for solution updates
How was the initial setup?
The initial setup of Kaspersky Endpoint Detection and Response Optimum is simple. The installation process duration can vary depending on the network speed since we are installing it from the network. It's estimated to take approximately thirty minutes to an hour.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable. It cost approximately €10,000 annually.
What other advice do I have?
I would recommend this solution to others because it is reasonably priced.
I rate Kaspersky Endpoint Detection and Response Optimum an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Kaspersky Endpoint Detection and Response Optimum
March 2025

Learn what your peers think about Kaspersky Endpoint Detection and Response Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,406 professionals have used our research since 2012.
Security Manager at ZAP
It has an encryption feature that allows you complete control of your device, which you can't find in other solutions
Pros and Cons
- "The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum."
- "What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass."
What is our primary use case?
People need a basic anti-malware solution, so they use Kaspersky Endpoint Detection and Response Optimum.
What is most valuable?
The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum.
The encryption feature in most antivirus or IDS solutions doesn't come with complete device control. Kaspersky Endpoint Detection and Response Optimum allows you to encrypt the device while protecting the endpoint. You can select the vendors, too.
What needs improvement?
I'm a person who wants everything to communicate or integrate into a single pane of glass. This is a challenge with Kaspersky Endpoint Detection and Response Optimum because there's no basic segmentation. I propose implementing a firewall to start basic segmentation, and I like to integrate everything with the firewall. For example, I like my endpoint solution to talk with my firewall directly to exchange threat feeds and possible malware information.
There needs to be a unified conversation between all of my products, such as the base products, next-generation firewall, endpoint protection, my net, and the analyzers, which all need to be in a single spot to talk to each other. I need a product that manages all the different products I'm using.
I've been using Fortinet for a long time, and I mainly like it because I can manage FortiGate, FortiSwitch, and EMS in FortiManager in a single pane of glass. I can even automate and script. I can do anything. You can't do this in Cisco and Kaspersky, though I know Cisco is trying to change that reality now. Cisco is trying to do it the way Fortinet does it. I'm more of a Forcepoint and Fortinet guy.
What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass.
I also want Kaspersky to have a firewall product because it only has EDR and antivirus solutions currently.
For how long have I used the solution?
Companies I've worked for used and stuck to Kaspersky Endpoint Detection and Response Optimum for a long time, particularly for five or six years. However, it's not my personal preference.
How are customer service and support?
I once spoke with the Kaspersky Endpoint Detection and Response Optimum technical support team while trying to keep the solution in the large bank I used to work for in Angola. Still, the support, including the feedback, wasn't very good then, so I went with Fortinet EMS.
Overall, compared to Fortinet, which had terrible support, the Kaspersky support team is excellent, so I'm rating it as nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Here in Angola, we have a lot of vendors offering Kaspersky Endpoint Detection and Response Optimum, and the solution is easy to purchase. The most solid security products here fall under Kaspersky, so we went with Kaspersky Endpoint Detection and Response Optimum, even though we have no local Kaspersky support in Angola.
How was the initial setup?
There's no difficulty in setting up Kaspersky Endpoint Detection and Response Optimum. It's an easy setup.
I didn't watch how the solution was set up in the enterprise I'm in currently, but deployment time usually depends on the company size. The previous company I was in had three thousand users, so it took at least five to six days to fully deploy Kaspersky Endpoint Detection and Response Optimum.
Total deployment time also depends on your network topology, but for one company, it took three to five days because of some offline stations. Still, the solution was straightforward to deploy, and I have no complaints.
What's my experience with pricing, setup cost, and licensing?
Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy.
What other advice do I have?
Whether you should use Kaspersky Endpoint Detection and Response Optimum depends on your security strategy. Suppose I were to base my advice on my security strategy. In that case, I'd tell you not to use Kaspersky Endpoint Detection and Response Optimum because I don't want to manage a standalone product.
Suppose Kaspersky Endpoint Detection and Response Optimum detected a threat that your next-generation firewall missed or is unaware of. In that case, the two products can't correlate nor talk to each other to exchange and compare findings. The result would be that you won't be able to determine or decide whether that's a real threat or a false positive; in that case, I would drop the product. I want my security baseline to be products that can speak the same language and interact with each other, which I have on Fortinet.
Kaspersky Endpoint Detection and Response Optimum is a good product, so I'm rating it eight out of ten. My security strategy doesn't match its vision, but I find it a good solution. Kaspersky Endpoint Detection and Response Optimum has its issues, but I want to be fair, so overall, it's an eight out of ten for me.
My current company is a Kaspersky customer.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pre-Sales Engineer at Pluton ICT LTD
Provides advanced detection and anti-theft features
Pros and Cons
- "The solution's most valuable features are the advanced detection and anti-theft features."
- "The application should be made a bit lighter so that it does not slow down the PC."
What is our primary use case?
We use the solution to protect PCs both in offices and home environments.
What is most valuable?
The solution's most valuable features are the advanced detection and anti-theft features.
What needs improvement?
The application should be made a bit lighter so that it does not slow down the PC.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
Around 30 users were using the solution in my previous organization.
How are customer service and support?
We haven't had any issues with the solution installed on the PC. When I was trying to install the tool on a server machine, we contacted the technical support team, who responded to our email and supported us.
How was the initial setup?
The solution’s initial setup is simple. The solution's deployment depends on how fast your internet and machine is.
What was our ROI?
The solution offers measurable benefits. Kaspersky is among the top five antivirus and internet security solutions. The tool is also well-priced. In terms of functionality, the solution will protect you from data loss, phishing, and many other troubles.
What's my experience with pricing, setup cost, and licensing?
The solution could be made a bit cheaper.
What other advice do I have?
Just one person was needed for the solution's deployment and maintenance. After you install and enter the license, the environment performs constant scans. You can set it to be scanned daily at a particular time.
I would recommend the solution to other users because it is a good antivirus that protects the PC, prevents data theft, and detects the latest viruses.
We have seen different kinds of attacks, and Kaspersky has integrated very well. Suppose you connect a new computer to the network, and that particular computer has viruses. The solution tells you that this machine has some threats.
Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 24, 2024
Flag as inappropriateInformation Security and Support Coordinator at St Marche
A good cyber security tool, with a very user-friendly interface
Pros and Cons
- "The solution is very user friendly, which we appreciate."
- "We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
What is our primary use case?
We use this solution to protect against cyber threats against our servers, web, and mobile devices.
What is most valuable?
The solution is very user friendly, which we appreciate.
We have also been very pleased with how easy the implementation of this solution was.
What needs improvement?
We would like more data to be available from this solution, in order for it to be usable in strategic decision making.
For how long have I used the solution?
We have been working with this solution for over four years.
How was the initial setup?
This solution is very easy to setup and implement; installing the policies is rule-based, which makes it very straightforward.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Security Operations Engineer at Banco Nacional de Angola
Has a flexible installation process, but there could be visibility for troubleshooting issues
Pros and Cons
- "The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
- "They should provide more notifications for incidents and more clarification or information about malicious activity."
What is most valuable?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What needs improvement?
There could be visibility for troubleshooting incidents. We are unable to find the root cause of the attack. They should provide more notifications for incidents and more clarification or information about malicious activity.
For how long have I used the solution?
We have been using Kaspersky Endpoint Detection and Response Optimum for a year.
What do I think about the stability of the solution?
I rate the product's stability a six or seven out of ten. Sometimes, the agent suddenly disconnects.
What do I think about the scalability of the solution?
We have 2500 Kaspersky Endpoint Detection and Response Optimum users in our organization. We would compare the solution with other products and then decide whether to increase the usage. I rate the product's scalability a seven out of ten.
How are customer service and support?
The local support team could have essential expertise to resolve issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup process an eight out of ten. It is not time-consuming. However, we encounter issues during installation as it requires a reboot. We are unable to reboot the critical server in our environment. It requires two engineers to carry out the deployment of a huge infrastructure.
What other advice do I have?
I rate Kaspersky Endpoint Detection and Response Optimum a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A scalable, stable, and easy-to-use solution
Pros and Cons
- "The solution is easy to use."
- "I want the tool’s pricing to improve."
What is most valuable?
The solution is easy to use.
What needs improvement?
I want the tool’s pricing to improve.
For how long have I used the solution?
I have been using the solution for ten years. I use the tool’s latest version.
What do I think about the stability of the solution?
I would rate the tool’s stability a ten out of ten. The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. We have around 100 users for the solution.
How was the initial setup?
The solution’s setup is easy. The tool’s deployment took one week to complete.
What was our ROI?
We have seen ROI with the use of the tool.
What's my experience with pricing, setup cost, and licensing?
The tool’s pricing is yearly. The solution’s pricing is expensive.
What other advice do I have?
I would rate the tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at Dejpaad
Reliable with an advanced dashboard and good support
Pros and Cons
- "Support has been helpful."
- "The initial setup is a bit difficult."
What is our primary use case?
A lot of companies use Kaspersky for clients, not servers.
What is most valuable?
The product offers a very advanced dashboard.
It can scale.
It's stable.
Support has been helpful.
What needs improvement?
The initial setup is a bit difficult. It could be easier.
We'd like to see the price drop a bit.
For how long have I used the solution?
I've been using the solution for about ten years.
What do I think about the stability of the solution?
The product is very stable. I'd rate the reliability ten out of ten. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It's very good in terms of scalability. The solution expands well.
We have around 1,000 people on the solution. We have plans to possibly increase usage in the future.
How are customer service and support?
I can call support, and they can come online and check things.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup is a bit complex and difficult. We'd like it to develop into something that is more straightforward. The deployment itself took us about two days.
We needed one, sometimes two, people for deployment and maintenance tasks. They were a part of the software team.
What about the implementation team?
We implemented the solution with the assistance of the Kaspersky support team.
What was our ROI?
We have seen an ROI. It is worth the cost.
What's my experience with pricing, setup cost, and licensing?
The solution is a little expensive.
What other advice do I have?
I'd recommend the solution to others. I'd rate it ten out of ten. I've very pleased with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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