Kaspersky Endpoint Detection and Response Optimum and Trend Micro Worry-Free Services Suites are both notable security solutions competing in endpoint protection. Trend Micro generally has the upper hand due to its robust features and overall value.
Features: Kaspersky features strong threat detection and response capabilities, particularly in real-time monitoring. Trend Micro offers comprehensive protection, integrating seamlessly with other security tools and providing advanced threat defense. Users value Trend Micro's broader range of features, giving it an edge.
Room for Improvement: Kaspersky needs a more simplified configuration process and better integration with existing IT infrastructure. Trend Micro users note occasional performance slowdowns and desire more frequent updates. Kaspersky’s configuration complexities are a significant detractor.
Ease of Deployment and Customer Service: Kaspersky receives mixed feedback on deployment, with some finding it challenging, while customer service gets positive remarks. Trend Micro is commended for easy deployment and user-friendly setup, but its customer service receives mixed reviews.
Pricing and ROI: Kaspersky's setup costs are considered reasonable, with good ROI. Trend Micro is also seen as cost-effective, providing significant ROI benefits. Users generally feel Trend Micro’s extensive features and performance deliver superior value.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Compared to other solution providers, the responses are not very clear when we need support.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
Support is extremely good, but there is room for improvement.
The technical deployment is easy, but when we have a large number of computers, it becomes slow.
Kaspersky Endpoint Detection and Response Optimum is scalable for my environment.
Currently, I find it good and easily scalable.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
In general, the main area for improvement is UI.
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| Trend Micro Worry-Free Services Suites | 1.4% |
| Kaspersky Endpoint Detection and Response Optimum | 0.9% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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