Try our new research platform with insights from 80,000+ expert users

Trend Micro Worry-Free Services Suites vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
Sentiment score
7.1
Trend Vision One Endpoint Security increases ROI with reduced malware incidents, lower licensing costs, and decreased need for extra tools.
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
Sentiment score
6.6
Customer service for Trend Vision One has mixed reviews, with regional variations and room for improvement noted by users.
Support is extremely good, but there is room for improvement.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Head of security of digital systems, electronic databases and networks at Ukreximbank
Their technical support deserves a rating of nine out of ten.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
Sentiment score
7.8
Trend Vision One Endpoint Security is highly scalable, accommodating thousands of endpoints and adapting easily to diverse platforms.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Stability Issues

Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Sentiment score
8.1
Trend Vision One Endpoint Security is stable and reliable, with high user satisfaction despite occasional update-related bugs.
 

Room For Improvement

Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
Trend Vision One Endpoint Security faces challenges with setup, resource usage, compatibility, support, pricing, and seeks enhanced AI and integration.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
Security Solutions Architect at Systems Engineering of Egypt
We have seen that there are multiple ways in which an application could be blocked but at the same time, it does not show what application is installed on which machine and that is a gap for us.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
Cyber Security Engineer at Amazure Technologies Private Limited
 

Setup Cost

Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
Trend Vision One Endpoint Security is competitively priced, favoring larger enterprises, with flexible regional pricing and no extra fees.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
The pricing is very high, despite the solution’s capabilities.
Security Solutions Architect at Systems Engineering of Egypt
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Valuable Features

Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
Trend Vision One Endpoint Security is praised for easy installation, advanced threat detection, integration capabilities, and efficient automation.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
We can get in-depth details of the emails going in and out, and we can create rules.
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
Cyber Security Engineer at Amazure Technologies Private Limited
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Managed Detection and Response (MDR) (12th), Extended Detection and Response (XDR) (19th)
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
134
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro Worry-Free Services Suites is 1.4%, up from 0.8% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Vision One Endpoint Security1.7%
Trend Micro Worry-Free Services Suites1.4%
Other96.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
Oleksii Pavlyk - PeerSpot reviewer
Head of security of digital systems, electronic databases and networks at Ukreximbank
Centralized console has improved visibility while setup remains quick on diverse environments
I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
8%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise60
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
Regarding the price, there was a tender, and Trend Micro won; the price was good.
 

Also Known As

No data available
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Trend Vision One Endpoint Security and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.