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Microsoft Defender for Business vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Microsoft Defender boosts productivity and security, integrating seamlessly with Office tools for significant budget savings despite ROI challenges.
Sentiment score
5.5
Trend Micro Worry-Free provides efficiency and ROI, but some prefer potentially cheaper alternatives with similar functionality.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
The value I see in Microsoft Defender for Business is in its ability to track and respond to application usage and security threats through its CASB and automation features, which are cost-beneficial.
 

Customer Service

Sentiment score
5.2
Users have mixed reviews of Microsoft Defender's support, noting contact difficulties and inconsistent technical assistance despite good onboarding.
Sentiment score
5.1
Trend Micro Worry-Free Services offers adaptable, highly-rated support, though some mention delays and lack of OEM and partner support.
It is rated ten out of ten for its quality and assistance.
The onboarding support is exceptional, ensuring seamless integration and implementation.
Faster support is needed for endpoint security solutions.
 

Scalability Issues

Sentiment score
8.2
Microsoft Defender for Business is scalable and effective across diverse environments, though special configurations might impact growth speed.
Sentiment score
6.8
Trend Micro Worry-Free Services is praised for scalability and integration, ideal for small businesses, but faces internet limitations.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I would rate Microsoft Defender for Business a ten.
 

Stability Issues

Sentiment score
7.3
Microsoft Defender for Business is stable and reliable, with minimal crashes, but some report occasional bugs impacting stability.
Sentiment score
7.4
Trend Micro Worry-Free Services Suites is highly rated for stability, with users appreciating its reliability and minimal downtime issues.
No customer complaints about its functionality or reliability.
Although it generally works, there are occasional issues and errors that sometimes require a complete system format to rectify.
I would rate the stability of Microsoft Defender for Business with a three out of ten, where one is very bad.
 

Room For Improvement

Microsoft Defender for Business needs better reporting, integration, simplified interface, and enhanced features to address various limitations and concerns.
Trend Micro Worry-Free Services Suites has UI, pricing, documentation, integration, support, and feature issues, needing significant enhancements.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
There can be improvements in the user interface to make it more intuitive.
 

Setup Cost

Microsoft Defender for Business offers competitive pricing with enterprise value, though some users find costs high compared to competitors.
Trend Micro Worry-Free Services Suites are seen as mid-range in cost, but rising license fees concern some users.
Single-year pricing remains good.
The pricing is quite affordable at the enterprise level with no extra expenses noted.
The package with Business Premium is good for what you get for the price.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Microsoft Defender for Business integrates seamlessly with Microsoft products, offering comprehensive security, scalability, and user-friendly features for effective threat management.
Trend Micro Worry-Free Suites provides robust, integrated security with real-time threat intelligence and centralized management, despite pricing concerns.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Its vulnerability management is regarded as one of the best in the industry.
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
Microsoft Security Suite (17th)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Email Security (15th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 2.0%, up from 1.4% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Takayuki-Umehara - PeerSpot reviewer
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.
MehulSharma - PeerSpot reviewer
Users appreciate comprehensive threat management features and find management console straightforward
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can drop me a mail, and then I will collect the information from my customers. I don't know about it, actually. I am a salesperson, not technical. Other than pricing, the areas of Trend Micro Worry-Free Services Suites that I would like to see improved or enhanced depend on cases. For approximately 1300 to 1200, it varies by case. When it involves 500 customers or 200 customers, it could go up to 900 and 1000 rupees. We win cases often.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
8%
Retailer
7%
Government
7%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
Microsoft Defender for Business could improve by offering more of their offerings available in the basic tenants since not everyone has a budget for higher-level licenses, but everyone needs securi...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
Regarding machine learning-based threat protection in Trend Micro Worry-Free Services Suites, customers are not using that, so I am not taking any responses from the customers. If you want, you can...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I work with both Trend Micro Worry-Free Services Suites and Trend Micro Apex One. I am working with Trend Micro, Sophos, and Sentinel. I work with Trend Micro Worry-Free Services Suites on Xcitium....
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.