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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur
Real User
Jul 7, 2021
Stable, easy to setup and offers good security
Pros and Cons
  • "The product can scale if you need it to."
  • "The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee."
  • "We find that the solution uses up too much RAM and can slow down machines."
  • "We find that the solution uses up too much RAM and can slow down machines."

What is our primary use case?

I primarily use the solution for endpoint protection. It's for security purposes.

What is most valuable?

The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee.

It's very good at detecting malware and blocking websites. It's great for local network monitoring.

The solution is more selective when looking at suspicious items. 

The initial setup was very straightforward. 

We have found the solution to be very stable.

The product can scale if you need it to.

What needs improvement?

We find that the solution uses up too much RAM and can slow down machines. We've noticed that after it is installed the server or computer begins to slow down significantly. It would be very helpful if they could make computers work faster, or, at least, not slow them down. In Indonesia, specifically many computers here do not have high specifications which is why it's such a problem for us.

The pricing could always be even more competitive.

For how long have I used the solution?

I've been using the product for about one year now. It hasn't been too long.

Buyer's Guide
Kaspersky Next XDR Optimum
May 2026
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What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. it's very reliable, even when we update it.

What do I think about the scalability of the solution?

We have about 60 devices using the product in our office. 

The scalability capabilities are very good, as it can use in a big network. It can be used across many computers or laptops.

How are customer service and support?

I haven't personally been in contact with technical support, as everything goes centrally through headquarters in Hong Kong. That said, it's been quite stable so there are not many bugs and it's been very good. I don't recall having to reach out to headquarters to liaise with technical support on any issues. 

Which solution did I use previously and why did I switch?

I previously used McAfee.

How was the initial setup?

The initial setup is quite straightforward and simple. It's not difficult at all. A company shouldn't face any issues with the implementation process. We used the software for all the computers and laptops in the office and everything went fine.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit expensive.

What other advice do I have?

We're a customer and an end-user of the product.

I'm not sure which version of the solution we're using. I can't recall the last time we updated it.

I'd rate the solution at a nine out of ten.

I'd recommend Kaspersky to other companies as it's very light and very compact.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1355217 - PeerSpot reviewer
IT Infrastructure at a consumer goods company with 1,001-5,000 employees
Real User
Jun 24, 2021
Scalable and reliable, but needs better intrusion tracing
Pros and Cons
  • "The solution is scalable, we have 500 users using this solution."
  • "We have not had any stability issues and after each new version, the stability gets better."
  • "We have zero-day detection of malware but it cannot detect other types of unknown intrusions."
  • "We have zero-day detection of malware but it cannot detect other types of unknown intrusions."

What is our primary use case?

We use the solution in our company for security against intrusions. However, we cannot trace the source of the issue without the EDR which we are planning to implement soon. We are able to receive the report from the server and which SNMP traps are from what system but that is all.

What needs improvement?

We have zero-day detection of malware but it cannot detect other types of unknown intrusions.

In an upcoming release, they could improve by providing features, such as EDR and better tracing of intrusion.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

We have not had any stability issues and after each new version, the stability gets better.

What do I think about the scalability of the solution?

The solution is scalable, we have 500 users using this solution.

How are customer service and technical support?

I have not contacted technical support but we have vendor support that has been good.

Which solution did I use previously and why did I switch?

We have used Trend Micro and Symantec previously. We switch to this solution most recently from Symantec because the resource consumption was too high and the reporting was not good.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

We have an annual license and there is a fee per device used. The price is fair compared to the latest EDR solution.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Kaspersky Next XDR Optimum
May 2026
Learn what your peers think about Kaspersky Next XDR Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,034 professionals have used our research since 2012.
CTO at Mechkar
Real User
May 22, 2021
Reliable, straightforward to set up and has high detection rates
Pros and Cons
  • "The initial setup was extremely straightforward and very easy."
  • "The solution offers very high, effective, detection rates."
  • "The UI, user interface, could be improved."
  • "The UI, user interface, could be improved."

What is our primary use case?

The solution is used for our enterprise. We primarily use the solution for security. We use it for detection purposes. 

What is most valuable?

The solution offers very high, effective, detection rates.

The solution offers a very good performance overall. It's reliable. 

The initial setup was extremely straightforward and very easy.

The stability is good.

What needs improvement?

We would always like to see even more security features. It's something the solution should continue to improve upon.

The UI, user interface, could be improved. They should update it.

For how long have I used the solution?

I've been using the solution for a while. It's been about three years at this point.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. The performance has been excellent over the years. 

What do I think about the scalability of the solution?

We protect around 2,000 endpoints with this product.

We do have plans to continue to use the solution. I cannot speak to if expansion is in the works. 

How are customer service and technical support?

I've never dealt with technical support directly. I can't comment on their level of service or responsiveness, having never dealt with them directly myself.

How was the initial setup?

The initial setup was not complex or difficult for us. It was very simple and very straightforward. A company shouldn't have any issues with the solution's setup.

The deployment was quick. It only took us about three or so days.

What about the implementation team?

We handled the implementation ourselves. We did it in-house. We did not need an integrator or consultant to assist us.

Which other solutions did I evaluate?

In the past, we've looked at ESET Endpoint Security.

What other advice do I have?

We are a customer and an end-user. We don't have a business relationship with Kaspersky.

We are using the latest version of the solution at this time. I cannot speak to the exact version number.

I'd rate the solution at an eight out of ten. We've been mostly quite happy with the product and how it has performed for us.

I'd recommend the solution to other users. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur
Real User
May 16, 2021
Compact, user-friendly, and secure firewall
Pros and Cons
  • "The solution is user-friendly and the dashboard is good."
  • "The solution is user-friendly and the dashboard is good."
  • "When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties."
  • "When we connect to the solutions' website they block out our VPN connection, which causes us some difficulties."

What is our primary use case?

We use the solution for protection against viruses, spyware, and malware.

What is most valuable?

The solution is user-friendly and the dashboard is good.

What needs improvement?

When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties. Additionally, when we use the solution on the laptop it uses more memory resources and becomes slower.

For how long have I used the solution?

I have been using the solution for approximately six months.

What do I think about the stability of the solution?

The solution and its platform are reliable and stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have approximately 79 employees using the solution in my organization.

How was the initial setup?

The setup of the solution is easy.

Which other solutions did I evaluate?

When comparing this solution to others, such as Alpha Security & Antivirus, it is more compact and the firewall is better.

What other advice do I have?

I would recommend this solution to others. However, make sure you have the appropriate amount of resources to handle it. If you do not have adequate resources this will impact the performance of the computer.

I rate Kaspersky Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Real User
Top 5Leaderboard
May 1, 2021
Scalable and reliable with a straightforward setup
Pros and Cons
  • "The antivirus feature is very, very good."
  • "The antivirus feature is very, very good."
  • "It would be nice if it was less expensive."
  • "The solution can be a bit pricy. Especially if you have to cover many devices, it can get expensive."

What is our primary use case?

We're using the solution primarily for protection and security. We use it for malware protection. 

What is most valuable?

The antivirus feature is very, very good. It offers us good protection.

The solution is quite stable. It's reliable.

The scalability of the solution is excellent.

We have found the installation to be very quick and very straightforward.

What needs improvement?

The price of the solution is a bit high. It would be nice if it was less expensive. We're using a lot of devices, and therefore the costs add up.

For how long have I used the solution?

I've been using the solution for the last two years or so. It's been a while.

What do I think about the stability of the solution?

The solution offers very good stability. It's reliable. The performance is good. It doesn't crash or freeze. There are no bugs or glitches. We haven't had any problems with it.

What do I think about the scalability of the solution?

We have more than 1,000 users on the solution currently.

We've found the scalability to be quite good so far.

We likely will increase usage in the future.

How are customer service and technical support?

We've reached out to technical support in the past. We've found them to be quite good. They are helpful and responsive. We're satisfied with the level of service they provide to us.

How was the initial setup?

The initial setup is not too difficult or overly complex. The implementation, for the most part, is straightforward, and the deployment is quick. It doesn't take much more than five minutes. 

What about the implementation team?

We handled the implementation ourselves, in-house. We did not need the assistance of any integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit pricy. Especially if you have to cover many devices, it can get expensive. The price compounds.

What other advice do I have?

We are using the latest version of the solution. I cannot recall the version number off-hand.

We use multiple deployment versions, including on-premises and cloud versions.

I would recommend the solution to other companies. 

I'd rate the solution at an eight out of ten. We've been pretty happy with its capabilities in general.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1508355 - PeerSpot reviewer
Telecommunications and Infrastructure Manager at a manufacturing company with 5,001-10,000 employees
Real User
Feb 26, 2021
Offers a straightforward setup, has excellent integration with the app directory, and is easy to set up
Pros and Cons
  • "There is excellent integration with the app directory."
  • "The solution offers many useful features and there is excellent integration with the app directory."
  • "The cloud needs to be more robust. We have 1,500 users and Kaspersky has issues handling them. It's a problem."
  • "Other solutions (such as Malwarebytes) will scan the same files or areas and detect problems that this solution seems to miss entirely."

What is our primary use case?

We primarily use the solution for endpoint protection within our organization.

What is most valuable?

The solution offers many useful features. 

There is excellent integration with the app directory. 

The initial setup is pretty straightforward.

What needs improvement?

At the moment, the support of XP and Windows Server 2003 is not there. At this moment I need to support of these platforms. However, Kaspersky does not these anymore. It's one reason why I decided to change to a solution that supports XP and our Windows Server, which is 2003.

The cloud needs to be more robust. We have 1,500 users and Kaspersky has issues handling them. It's a problem.

Other solutions (such as Malwarebytes) will scan the same files or areas and detect problems that this solution seems to miss entirely. It's not as secure as we would like it to be. It misses viruses.

Right now, you need to contract another console to integrate EDR. It would be ideal if Kaspersky also offered this instead of having to farm it out to another company. It would be great if everything could be centralized on one console as well.

For how long have I used the solution?

I've been using the solution for three years at this point. It's been a while.

What do I think about the stability of the solution?

I'm not sure how stable or robust the solution is. Things seem to get through. While Kaspersky doesn't detect any problems, if you run a scan on the same files using Malwarebytes, that product will find and recognize a virus, and yet Kaspersky does not. It seems that things can get through the detection system. It's not completely secure. 

What do I think about the scalability of the solution?

The cloud isn't as scalable or robust as it needs to be. It doesn't handle the number of users we have very well. We have 1,500 users on the cloud.

It seems this particular solution is dated and needs to change to new requirements.

How are customer service and technical support?

The technical support is good for the most part. However, I contract the solution with other partners. It's not technical support within Kaspersky. I contact my vendor and they give me support. The support requests don't go to Kaspersky, the company. It's going to another company, our vendor.

Which solution did I use previously and why did I switch?

We are also using Malwarebytes, and they tend to catch viruses that Kaspersky misses.

How was the initial setup?

We did not find the implementation process complex. The setup was easy. It was mostly straightforward. A company shouldn't have any issues with the process.

More or less, this is how long it took: the consult was about four hours and the deployment of the client for 1,500 users was more or less three weeks.

What other advice do I have?

We are customers and end-users. We use a vendor that has assisted us with Kaspersky.

I'd advise those considering this or any other solution is to get data from the companies themselves and to do a good evaluation of the solution. They need to check how good viruses are covered and how often updated happen. Kaspersky needs to do more, for example, in this area.

Overall, I would rate the solution eight out of ten. We've mostly been happy with it, although there is some more work that needs to be done.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Kamel Ahmed - PeerSpot reviewer
Senior Operator at Egyptian Projects Operation and Maintenance (EPROM)
Real User
Dec 17, 2020
Simple to use management center, good support, and it scales to our requirements
Pros and Cons
  • "The most valuable feature is the management center."
  • "Overall, Kaspersky is a good product."
  • "We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right."
  • "We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right."

What is our primary use case?

We use this product because it's a management center and it has good security.

What is most valuable?

The most valuable feature is the management center. I can do a lot of things with the console on the client.

The interface is very simple.

What needs improvement?

We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right.

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for approximately six years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

We have had no problems with scalability. We have approximately 500 users in our company.

How are customer service and technical support?

I have been in contact with technical support many times, and they are very good.

Which solution did I use previously and why did I switch?

I have tried BitDefender but its management center is poor. It does not have as many features as Kaspersky has.

I have also used Trend Micro One, but it's not as good as Kaspersky. In Kaspersky, the management center is very simple to use.

How was the initial setup?

I have had some installation problems, but I'm doing well now.

What other advice do I have?

Overall, Kaspersky is a good product. That said, there is no such thing as a perfect solution.  Trend Micro may have a better product, or BitDefender may have one that is better, but I like Kaspersky the most.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Reseller
Top 5Leaderboard
Aug 4, 2020
A mature product offering good protection and very good features
Pros and Cons
  • "They have a very good reporting system and they have a very good dashboard for the administrator, which makes monitoring everything easy."
  • "After almost ten years of use by a client, Kaspersky has not allowed any penetration of ransomware or any other viruses."
  • "The solution needs to lower its pricing."
  • "The solution needs to lower its pricing."

What is our primary use case?

We primarily use the solution for endpoint security. We protect servers and end point users by using Kaspersky solution with additional product of the same compnay if required . e.g sand box solution , EDR etc

How has it helped my organization?

It is a mature product and have been using it for long time. It is easy to use and its data base engine is very up to date. Kaspersky solution gives you piece of mind and confidence that you have a proper security against viruses and Trojan etc

What is most valuable?

We've had clients that used to use Symantec Endpoint Security before they started using Kaspersky. Initially, they were a little reluctant about it, about seven or eight years ago. However, after the first year, when they saw the performance of Kaspersky and the quality of the product and the support we provide, they had more confidence.  Kaspersky is simply more reliable than products like Symantec.

The solution offers very good protection. After almost ten years of use by a client, Kaspersky has not allowed any penetration of ransomware or any other viruses. Kaspersky has been able to repeatedly stop and resolve security issues.

The product is easy to operate and it is so mature in our client's network that they don't want to even look at other products.

All antivirus products offer more or less the same kinds of features. However, Kaspersky has, in my view, two or three features that actually put them apart with their competitors. One is called the System Watcher. What the System Watcher does is (in case of ransomware or if they executed by mistake any ransomware virus in their network) allow the user to go back and retrieve a specific moment in time to recover the whole computer or all of the data that existed then. That way, clients will lose a very minimal amount of data and they can get back to work as soon as possible as well. Otherwise, they know and we all know that once the ransom virus is executed on a network, it won't be possible to recover anything unless you pay the ransom and/or do other stuff. It won't be possible for you to get all your data back.

When they give you the Endpoint Security solution, they also include the feature like Application Control and Interaction, which is also a very good security feature for users.

They have a very good reporting system and they have a very good dashboard for the administrator, which makes monitoring everything easy.

What needs improvement?

From a business point of view, it's not likely applicable to them, however, I've noticed that they have separated out a few features which they used to support as one package. For example, they used to have DLP solutions in the Endpoint Security as well and they had sandboxing capabilities too. Now, they have separated it into a different solution or a separate cost. They are offering the DLP and sandboxing features with the endpoint as an add-on solution. I'm sure it makes them more money, to be honest. That said, if they had all of the features in the same product, it would be both helpful and put them far above any other competitor.

The solution needs to lower its pricing.

For how long have I used the solution?

I've been using the solution for 12 to 14 years.

What do I think about the stability of the solution?

The solution is very stable.

I have been using it for a long time. I have seen it grow over the years and now I can say that it's a mature and very stable product. Over that period of time, I haven't seen it declining in any way, either from a support or a technical side. They have been improving it day-by-day and year-over-year. 

Every year, they bring on some new features. 

It's not a very new product. You don't have to go and explain every single thing about it or try to convince the other person, due to the fact that, in the Pakistan market at least, they have captured about 50% to 60% easily.

What do I think about the scalability of the solution?

They basically have four different editions for Endpoint Security and they offer (from lowest to highest) Core, Select, Advanced, and then Total. You can scale it from the Core to the Advanced and to the Total anytime you want to. It's very easy to do so.

How are customer service and technical support?

We've dealt with technical support many times. They are very active and very responsive.

Which solution did I use previously and why did I switch?

I've used Trend Micro for two years and I'm also still working on Trend Micro these days.

We just started using it regularly about a year ago, due to the fact that the brand came back very strongly not only on a product-level but with their support system as well. They are making inroads and a few of their products are very good and tare gaining popularity in the financial sector.

In their endpoint solution, Kaspersky has taken out their DLP features from their product, however, Trend Micro has DLP solution in their product, which gives them an edge. Kaspersky, however, gives you the option to use it on the premises or the cloud.

How was the initial setup?

I wouldn't say that the initial setup is very straightforward and very user friendly. However, it's not very complex either. With a little bit of training and a little bit of education, anybody - any engineer, any IT person - can handle it. Of course, that's once they get used to it, it becomes very easy for them.

If you talk about end-to-end deployment, and, for example, if you have 100 users on the network, it take about six to eight hours, or one day, to deploy everything. Therefore, if you have a bigger number of users, for example, about 500, then it takes about a week.

When I say about a week, it means that after deployment and installation of every single computer they have on their network, they need to still do the fine-tuning. Typically that means waiting for it to mature and fit into their network. Just a deployment without all of that taken into consideration may be just two to three days. After that, we give them two, three more days to see if there is any need to fine-tune the system or the administration perspective. That's how we calculate about a week's worth of time.

If it's a small network, up to 500 users, one expert technical person is enough to handle the implementation.

What about the implementation team?

We tend to handle the deployments for our clients.

What was our ROI?

Depends how you look at it, since we have secured our environment using kaspersky, we are saving lots of money by not getting crashed or getting our network hack or let any one penetrate it for foul purpose.

What's my experience with pricing, setup cost, and licensing?

Their pricing is quite high.

Which other solutions did I evaluate?

Yes, we have tried TrendMicro, Sophos and Mcafee.

What other advice do I have?

We are vendors. We actually sell this product to our clients. We also use it on our premises as well. We do the R&D of all the products we use as well.

While many clients preferred the on-premises solution, recently, the trend has changed a little bit and most clients, especially after this COVID situation, have started working remotely from home. With that being the case, clients are now more inclined towards the cloud solution.

The solution can work easily for any size of business, from small, say for even from a single user, to an enterprise level. We have clients who are about 8,000 strong and we have a client who has got only 10 users and they are all happy about it. It's pretty much for everyone.

The advice I can give to other companies is this: they can believe and trust in Kaspersky's tech. However, we always advise our clients that, before they implement and deploy the product, they should learn about it as well. They should learn about how to manage the product, how to do the small stuff and to not rely on the vendors all the time.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Kaspersky Next XDR Optimum Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Kaspersky Next XDR Optimum Report and get advice and tips from experienced pros sharing their opinions.