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IT Manager at a media company with 51-200 employees
Real User
Nov 27, 2023
A reliable and scalable product that performs well and is very user-friendly
Pros and Cons
  • "The product is very user-friendly."
  • "Upgrading firmware is easier in Dell than in Lenovo."

What is most valuable?

I am super happy with the product. The product is very user-friendly. It performs well.

What needs improvement?

Upgrading firmware is easier in Dell than in Lenovo.

For how long have I used the solution?

I have been using the solution for eight months.

What do I think about the stability of the solution?

The tool is stable. Predictive Failure Analysis detects issues beforehand. It’s very interesting.

Buyer's Guide
Lenovo ThinkSystem Rack Servers
January 2026
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the scalability of the solution?

We might increase the usage of the product in the future. Around 100 people access the infrastructure. Our system administrators manage multiple solutions.

How are customer service and support?

We contact our system integrators if we have any issues.

Which solution did I use previously and why did I switch?

We were using blade servers along with Lenovo. The blade servers were old, so we chose to work only on Lenovo Rack Servers.

Which other solutions did I evaluate?

Lenovo is more reliable than Dell.

What other advice do I have?

People from Dell came to us and told us about some features that are a little bit easier in Dell. Overall, I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kiran Syam - PeerSpot reviewer
Server and cloud infrastructure at a consultancy with 1,001-5,000 employees
Real User
Aug 1, 2022
Performs well, high availability, and scalable
Pros and Cons
  • "Lenovo ThinkSystem Rack Servers are scalable."
  • "Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server."

What is our primary use case?

We are using Lenovo ThinkSystem Rack Servers for our VM processes.

What needs improvement?

Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server.

For how long have I used the solution?

I have been using Lenovo ThinkSystem Rack Servers for approximately seven years.

What do I think about the stability of the solution?

We have not experienced any issues with the Lenovo ThinkSystem Rack Servers' performance. It is stable.

What do I think about the scalability of the solution?

Lenovo ThinkSystem Rack Servers are scalable.

We have approximately 500 users directly connected to the data center. We have plans to increase usage of the solution next year.

How are customer service and support?

From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I have not used the support.

Which solution did I use previously and why did I switch?

I have used another solution prior to using Lenovo ThinkSystem Rack Servers. However, it was seven years ago.

What about the implementation team?

The vendors did the implementation of the Lenovo ThinkSystem Rack Servers.

The maintenance of the solution is mainly done by the vendors, and we have one person that is handling all the data center operations. However, they not only support Lenovo ThinkSystem Rack Servers, but they also support the other solutions on site too, such as Cisco.

What's my experience with pricing, setup cost, and licensing?

Other than the standard licensing fees there are no other additional costs. The price of Lenovo ThinkSystem Rack Servers could be better.

What other advice do I have?

I would recommend this solution to others, we have not had any issues.

I rate Lenovo ThinkSystem Rack Servers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Lenovo ThinkSystem Rack Servers
January 2026
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Michael Alward - PeerSpot reviewer
Corporate Sales Consultant at a tech services company with 51-200 employees
MSP
Jun 12, 2022
Strong band reputation, highly stable, and straightforward installation
Pros and Cons
  • "The most valuable aspect of Lenovo ThinkSystem Rack Servers is the brand name and the service relationship we have with Lenovo."
  • "Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately."

What is our primary use case?

Lenovo ThinkSystem Rack Servers can be deployed on-premise and in the cloud.

The use case varies from client to client.

What is most valuable?

The most valuable aspect of Lenovo ThinkSystem Rack Servers is the brand name and the service relationship we have with Lenovo.

What needs improvement?

Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately.

For how long have I used the solution?

I have been using Lenovo ThinkSystem Rack Servers for approximately 10 years.

What do I think about the stability of the solution?

Lenovo ThinkSystem Rack Servers' stability is excellent.

What do I think about the scalability of the solution?

We sell Lenovo ThinkSystem Rack Servers to small and medium-sized businesses, whatever configurations we need to put together for the client's needs we are able to deliver.

How are customer service and support?

I have not directly dealt with the support from Lenovo ThinkSystem Rack Servers.

How was the initial setup?

The initial setup of Lenovo ThinkSystem Rack Servers is straightforward.

I rate the initial setup of Lenovo ThinkSystem Rack Servers a four out of five.

What about the implementation team?

Our technicians handle the implementation of the Lenovo ThinkSystem Rack Servers. we typically use one technician for the implementation and we have a team of technicians that are available to provide support.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution depends entirely on the client. There are not any additional costs other than the standard licensing fee.

I rate the price of Lenovo ThinkSystem Rack Servers a four out of five.

Which other solutions did I evaluate?

I have previously evaluated HP solutions. HP is a comparable solution to Lenovo ThinkSystem Rack Servers.

What other advice do I have?

Lead times to purchase this solution can be much longer than then expected at this time due to logistics delays.

I rate Lenovo ThinkSystem Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Aleksandar Popovic - PeerSpot reviewer
Head of the IT support at a tech company with 1,001-5,000 employees
Real User
Jun 8, 2022
Power-efficient solution that we use for our document management system
Pros and Cons
  • "It's very power-efficient and allows you to access the rack server directly without accessing the operating system on that server."
  • "I have a few notification alerts about PCI cards but it's rare."

What is our primary use case?

We're using this product for a document management system. We are using the latest version of this solution.

It's deployed on-prem. Almost all our employees are using servers DMS. It's about 80 people.

What is most valuable?

It's very power-efficient and allows you to access the rack server directly without accessing the operating system on that server. They use XClarity Controller to access the server and monitor the status of the server.

For how long have I used the solution?

I have been using this product since 2018.

What do I think about the stability of the solution?

It's stable. I have a few notification alerts about PCI cards but it's rare.

What do I think about the scalability of the solution?

It's very scalable. If we need to, we can easily scale up this type of server.

How are customer service and support?

Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.

How was the initial setup?

It's very easy to set up and energy-efficient. It's very compact and has enough connections on the front and back of the rack. I'm very satisfied with this product.

We have one rack with five rack servers and some data storage, so physical deployment takes one day.

What's my experience with pricing, setup cost, and licensing?

Other solutions are a little bit more expensive than Lenovo. Lenovo has a good price for that purpose. I don't know the exact amount of money, but when I compared it to Dell or HPE, Lenovo was the best when it comes to price and equipment.

What other advice do I have?

I would rate this solution 9 out of 10. There's always the possibility of making something better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ravi Ramananda - PeerSpot reviewer
Assistant VP, Information Technology at a insurance company with 1,001-5,000 employees
Real User
Top 5
Dec 6, 2021
Stable, and a market leader, but needs to be more competitively priced
Pros and Cons
  • "They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else."
  • "The power consumption needs to be optimized in Lenovo."

What is most valuable?

They have taken over from IBM, which was the market leader. They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else. They basically have a bit of an upper hand on the technology compared to any others in the market.

The solution is stable.

Setting up the product initially is simple. 

What needs improvement?

The power consumption needs to be optimized in Lenovo. We also used Dell and find that is the case there as well. Though it has been optimized, we find it is still lacking for our conventions.

The solution could lower its costs a bit to make it more competitive with, for example, Dell. 

Lenovo needs to modernize its components. 

They should be using proprietary products rather than getting third-party products for remote sensing or security deployed on their rack servers.

For how long have I used the solution?

I've been using the solution for five or six years at this point. It's been a while. We've used it as long as we've used Dell. 

What do I think about the stability of the solution?

We've used the solution for a few years not, and haven't had any issues with the stability. Overall, it is good. 

What do I think about the scalability of the solution?

If STI technology is employed, you can scale the solution. Otherwise, it doesn't really scale. 

Which solution did I use previously and why did I switch?

I'm also using Dell EMC PowerEdge rack servers. We use both in our organization. 

The power of the hardware is very good on Dell, compared to Lenovo. The features of the hardware, the security features, in particular, are very good in Dell.

How was the initial setup?

The initial setup is easy. We didn't have any issues with the process. 

What about the implementation team?

We had no need for outside engineers. We could handle the setup ourselves. 

What's my experience with pricing, setup cost, and licensing?

The solution is a bit costly. We find Dell much more reasonably priced. 

What other advice do I have?

I'm just a customer and an end-user.

I definitely suggest potential users skip Lenovo and go for Dell EMC, which has good hardware, and great internal security components. 

I'd rate the solution at a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Getachew Zeleke - PeerSpot reviewer
Senior Custormer Engineer at a educational organization with 11-50 employees
Real User
Mar 26, 2021
High availability, good technical support, and easy setup
Pros and Cons
  • "I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial."
  • "I would like the solution to be improved by having more advanced utilities."

What is most valuable?

I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial. 

What needs improvement?

I would like the solution to be improved by having more advanced utilities. 

For how long have I used the solution?

I have used the solution for approximately six years. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

We have had the chance to contact technical support and it was good. 

How was the initial setup?

The initial setup of the solution was straightforward, it was very easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is very expensive when compared to other solution like HP or Dell.

Which other solutions did I evaluate?

I have evaluated similar products to this solution from HP and Dell. 

What other advice do I have?

I rate Lenovo ThinkSystem Rack Servers an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
CEO at a tech vendor with 11-50 employees
Reseller
Nov 24, 2020
It is easy to set up and has a single dashboard for upgrading different views and devices
Pros and Cons
  • "The IMM tool is great because we can upgrade different views and device versions very quickly. We can upgrade everything from a single point through a single dashboard, which is great for us because we also have Lenovo storage. Lenovo ThinkSystem also has Xclarity built into the system."
  • "HP has a riser inside, but Lenovo does not have a riser. It would be good to have a riser with Lenovo. The GUI of the system is really bad. HP has a very good UI for smart memories and everything inside, but in Lenovo, we have a black-and-white UI. HP right now manufactures a server with scalable SP1 and SP2 on a single machine, which is not the case with Lenovo. They are changing the machine. For SP 1, there is one server, and for SP2, there is another server, which is really bad. In HP, we can use two models of processors in a single case. Lenovo should also be improved to have SP1 and SP2 scalable processors simultaneously on a single machine. They should not release another machine. This issue is also there in H3650 severs. They are all inside, but only V3 CPU or only v4 CPU can work, whereas, in HBG9, we can deploy V3 and V4 simultaneously. Lenovo also needs to advertise more because I can't see advertisements anywhere."

What is our primary use case?

We are using this solution without any errors on the main boards or other systems. We are also using the storage of Lenovo, that is, V7000. We have 30 VM machines on the servers here, and we are using SP1 scalable processors.

We are buying all the things to use from Lenovo. Everything comes from Lenovo, that is, hard drives, racks, memory, and processors.

What is most valuable?

The IMM tool is great because we can upgrade different views and device versions very quickly. We can upgrade everything from a single point through a single dashboard, which is great for us because we also have Lenovo storage. Lenovo ThinkSystem also has Xclarity built into the system.

What needs improvement?

HP has a riser inside, but Lenovo does not have a riser. It would be good to have a riser with Lenovo. The GUI of the system is really bad. HP has a very good UI for smart memories and everything inside, but in Lenovo, we have a black-and-white UI.

HP right now manufactures a server with scalable SP1 and SP2 on a single machine, which is not the case with Lenovo. They are changing the machine. For SP 1, there is one server, and for SP2, there is another server, which is really bad. In HP, we can use two models of processors in a single case. Lenovo should also be improved to have SP1 and SP2 scalable processors simultaneously on a single machine. They should not release another machine. This issue is also there in H3650 severs. They are all inside, but only V3 CPU or only v4 CPU can work, whereas, in HBG9, we can deploy V3 and V4 simultaneously.

Lenovo also needs to advertise more because I can't see advertisements anywhere. 

For how long have I used the solution?

I have been using this solution for more than four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We are deploying the servers for our customers. One of our customers has about 100 people working in the factory.

How are customer service and technical support?

I got support for a license issue, where I made a mistake in typing the serial number because of which it wasn't matching. Their support was really great. They edited my serial number, and I could get the IMM license very quickly.

How was the initial setup?

It is not complex. It is easy for us. The deployment took less than a week because we know what we should do. In four or five days, we had deployed it into the server. HP is easier to deploy than Lenovo. 

What's my experience with pricing, setup cost, and licensing?

The licensing cost is the same as HP. It doesn't have any additional cost. However, the price, for example, for the memory option, does not match other vendors such as HP or Dell. They should work on the pricing of Lenovo. It is a great competitor, and it should compete with the price. 

What other advice do I have?

I would rate Lenovo ThinkSystem Rack Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
System Administrator at a manufacturing company with 10,001+ employees
Real User
Nov 3, 2020
Provides the power and versatility needed to tackle demanding workloads
Pros and Cons
  • "I would say the stability of the system itself would be the biggest advantage."

    What is our primary use case?

    We use this solution for virtualization purposes. We are running a huge amount of different VM's on them.

    How has it helped my organization?

    The usage of the server itself, the hardware specs of the specific models is more than enough for the project or projects' needs. The controllers which were used, or the hardware (HDDs or solid drives from Lenovo, which are used in this hardware) are more than enough for our project needs. Overall, the general configuration of the server, the system, truly covers the project needs.

    Most of our projects come with a pretty heavy workload. The server itself covers all of the bases — my clients are really happy with it.

    For example, one of the projects is from a medical laboratory company that provides services for medical institutions. There are a lot of workload calculations and Rack Servers covers the mix.

    What is most valuable?

    HP and Dell servers have multi-house technology that is really easy to use. We don't experience any problems with logging or gathering hardware information. The rest of the technical and software stuff is absolutely the same no matter the manufacturer. So, from a technical perspective, it is the same.

    The general purpose of this hardware is the same, the functionality is the same, it just goes by a different name. As I mentioned, the stability of the server itself is a benefit for me; it's more reliable now.

    What needs improvement?

    From my perspective, from my case usage, I wouldn't say that I have seen a lot of space for a general upgrade of the system. The technology is constantly developing. It's just a matter of the client or customer getting the most high-end service for a long period of time — for example, one or two years. In three years, this technology will be old and there will be new technology available. Presently, I wouldn't say that there is space for much improvement on the current servers.

    Technology is developing continuously. We are getting new high-end drives and so on. Technology development does not simply stop in its tracks, waiting until you adopt that server right now — in three to five years, it will be obsolete. You will be still able to buy some hardware in order to upgrade it because the platform itself is universal, but it's up to you whether you buy something old or something new and upgrade it.

    For how long have I used the solution?

    I have been using this solution for more than six years.

    What do I think about the stability of the solution?

    I would say the stability of the system itself would be the biggest advantage. I have worked with other manufacturers — Firmware for example — and they are not so stable.

    What do I think about the scalability of the solution?

    Your budget determines the scalability. It's absolutely scalable and you can upgrade the platform with the hardware you are planning to use.

    How are customer service and technical support?

    I have used their support from time to time, in some cases when I was unable to find immediate information. I don't remember if I contacted them directly or just used their website to gather information. There are a lot of cases where you can just find everything you need on their website.

    I would give their technical support a rating of nine.

    How was the initial setup?

    From an administrative perspective, the initial setup is absolutely straightforward. From a user's perspective, it not so straightforward if you want to add some features. The old servers don't have the stability needed to manage the storage from the remote management tool; it's not really comfortable, but still usable. It's absolutely fine when setting up the server.

    The basic setup takes less than one hour. It depends on where the servers are deployed from and how ready the server is. I mostly work remotely, so I am not hands-on with the server. Deployment is just a matter of the network and how it was prepared previously. At minimum, deployment takes one hour.

    What about the implementation team?

    Whether we use a deployment plan depends on the customer and their needs.

    The person who will be deploying the server should get the basic information on the needs of the project first, and compare it to the hardware specifications that this specific hardware or any specific hardware will provide. If there is a level for any upgrade, it's absolutely fine. The person should be looking for a solution that will cover the needs of the project with more than a difference of 100% for the future. The projects will increase the size of it, so the server should cover the current needs of the projects, plus 100%.

    What was our ROI?

    Our customers absolutely see a return on their investment with Lenovo Rack Servers.

    The price in comparison, for example, to deploying a cloud solution on a cloud platform, is fully coverable in terms of deploying the same solution on personal hardware. So yes, it's coverable.

    What's my experience with pricing, setup cost, and licensing?

    I don't really remember the prices for the servers but in comparison with the bigger players on the market, their prices are fine with me. They are not ideal because clients will always want a lower price. Regarding the licensing, I don't have any information on that because I wasn't facing any cases where we needed additional licensing on the servers.

    What other advice do I have?

    The general usage of the hardware itself is a level of education that you get during the process of the initial setup and further maintenance of the servers. That alone is very valuable. 

    Overall, on a scale from one to ten, I would give this solution a rating of nine. I cannot give it a higher rating because the perfect solution does not exist.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Download our free Lenovo ThinkSystem Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
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    Download our free Lenovo ThinkSystem Rack Servers Report and get advice and tips from experienced pros sharing their opinions.