I like most of out-of-the-box features, especially the control panel features.
Senior Consultant at a tech services company with 51-200 employees
I like the control panel features. The front-end technologies need improvement.
What is most valuable?
How has it helped my organization?
There is no need to develop from scratch. The framework is ready for development. It provides multi-tenancy and is easy to integrate with other applications.
What needs improvement?
The front-end technologies need improvement.
For how long have I used the solution?
I have used Liferay for eight years.
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What do I think about the stability of the solution?
We did not encounter many problems with stability.
What do I think about the scalability of the solution?
We did not need to make any changes to support our work for a long time.
How are customer service and support?
I would give technical support a rating of 3.5-4/5.
Which solution did I use previously and why did I switch?
We traditionally build applications from scratch. This makes basic setup, such as user management, organization, roles, and permissions easier. It is easy to extend or customize out-of-the-box features.
How was the initial setup?
It is easy to set up for any environment. Instructions are available over the internet.
What's my experience with pricing, setup cost, and licensing?
I did not get a chance to work with sales.
Which other solutions did I evaluate?
We did not really evaluate other options.
What other advice do I have?
Liferay, Version 7, gives OSGI implementation. This is the future of Java technologies. Liferay enables you to stay with latest technologies with each version release.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Principal Consultant at a tech services company with 51-200 employees
Does asset publishing and page management. I would like to see better documentation.
What is most valuable?
Definitely CMS. Tons of features are available for content management:
- Structures
- Templates
- Application display templates
- Asset publisher
- Staging
- Page management
These features have become well evolved over time.
How has it helped my organization?
It is very easy to pitch Liferay to any client. This is due to the wide array of functionalities it has and in terms of what it has to offer.
Liferay always delivers as follows:
- Setting up an intranet portal
- Making some public facing website
- Creating a collaboration platform
What needs improvement?
Documentation needs improvement. But this too has evolved over time and is still a work in progress.
For how long have I used the solution?
I have been using Liferay for more than eight years.
What do I think about the stability of the solution?
Every major version has some stability issues, but that is the case in every product. Liferay has undergone a major overhaul in its DXP release, which has introduced some stability issues. From my experience, these issues will cease to exist after one or two minor releases.
What do I think about the scalability of the solution?
We have not had any scalability issues.
How are customer service and technical support?
Support is fair enough. I have seen that the technical support varies based on the region where you purchased the product.
For example, technical support in Europe and the Americas is very, very good. These regions have very good technical folks.
Which solution did I use previously and why did I switch?
We didn’t have anything before Liferay. I had analyzed JBoss Portal in 2008, but I then went ahead with Liferay and I have never turned back.
How was the initial setup?
The setup is fairly simple. You can set it up by the time your coffee is brewed.
What's my experience with pricing, setup cost, and licensing?
Compared to other big players in portal platforms, Liferay's pricing is very competitive. And remember, the latest version of Liferay is not just a portal framework, but it is a digital experience platform which offers way more.
Which other solutions did I evaluate?
I evaluated JBoss Portal in 2008, but I then went ahead with Liferay
What other advice do I have?
Go ahead with Liferay DXP. There is a lot of expertise in the market with this product. It is arguably the best Java-based portal platform out there.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are implementation partners with Liferay.
Buyer's Guide
Liferay Digital Experience Platform
September 2025

Learn what your peers think about Liferay Digital Experience Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
EA to the President/Office Manager at a insurance company with 51-200 employees
We only use it for internal, departmental websites. We found it difficult to upload documents.
What is most valuable?
We only use it for internal, departmental websites. It helped us migrate our company’s EA website from SharePoint to Liferay.
How has it helped my organization?
It has increased communication between the departments and their employees.
What needs improvement?
We found it difficult to upload documents. It seemed unnecessarily complex.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Unfortunately, our company only allowed certain individuals to access Liferay technical support. For any kind of technical issue or training, we had to go through our fellow employees.
I would recommend that more employees get access to Liferay technical support. I would have found that very helpful.
Which solution did I use previously and why did I switch?
My company was using SharePoint. I am not sure why the switch was made.
How was the initial setup?
The setup was complex. Most people didn’t understand how to convert their SharePoint site to the Liferay platform. Many of them still hadn’t been converted when I left the company.
What other advice do I have?
Line up technical support from Liferay with your company employees from the beginning of the implementation.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech company with 501-1,000 employees
Portlet development technology promotes re-usability of code. Theme development is tough for UI guys.
What is most valuable?
- Portlet development technology promotes re-usability of code (one portlet can be used in many portals).
- Very powerful product for Intranet solutions.
- Multi-instance capability.
- Document management and its permission system is very powerful.
How has it helped my organization?
It helps develop intranet solutions with code re-usability; once you develop a portlet, you can use it for any number of different solutions.
Its marketplace provides many out-of-the-box functionalities.
Architecture is so good that you can fit many organizational structures into Liferay.
What needs improvement?
- Documentation
- Mobility
- Theme development is tough for UI guys. A UI guy needs to learn to work with Liferay.
For how long have I used the solution?
I have been using Liferay 6.2 for the last two years and Liferay Digital Experience Platform for the last three to four months.
What do I think about the stability of the solution?
As for now, Liferay DXP was just released, so there are many issues. Things don't work as mentioned in the documentation. It will get stable in the next releases. Liferay 6.2 was quite a stable version.
What do I think about the scalability of the solution?
We haven’t had any scalability issues.
How are customer service and technical support?
I rate technical support 8/10.
Which solution did I use previously and why did I switch?
I was not previously using any other solutions.
How was the initial setup?
Initial setup is not very complex, but you need to follow the exact steps they suggest and it’s not that easy.
What's my experience with pricing, setup cost, and licensing?
No advice as of now.
What other advice do I have?
Check your requirements and license costs. If you are going with a licensed version, try to map your functionalities with Liferay. Then decide whether you need Liferay or not.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are platinum partners of Liferay.
Senior Liferay Portal/Web Developer with 1,001-5,000 employees
With the roles and permissions management, developers have the ability to build persona- and preference-based functionality.
What is most valuable?
- CMS lets business users to create and manage web content by business users, while maintaining revisions. Liferay enables users to be independent of developers and to be able to manage content within the portal.
- Roles and permissions management gives developers the ability to build persona- and preference-based functionality within the portal.
- Document library
- Plugins, workflows and rules provide flexibility to customize the portal.
How has it helped my organization?
- A self-service portal for customers
- An online community to share and get knowledge
- A portal for distributing manuals.
What needs improvement?
- Ability to create content
- A cloud offering
For how long have I used the solution?
I have used Liferay for approximately five years.
What do I think about the stability of the solution?
Liferay is a very stable product (except for version 7, as it is relatively new).
What do I think about the scalability of the solution?
We have no issues with scalability.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
We started using Liferay directly. There was no previous solution.
How was the initial setup?
Setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
It is very affordable and licensing is similar to Red Hat Linux, where we pay only for the support.
Which other solutions did I evaluate?
We evaluated Adobe Experience Manager and WebSphere Portal v6.
What other advice do I have?
Have a complete understanding of out-of-the-box features as Liferay makes most of the functionality required available without any customization.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a university with 1,001-5,000 employees
We get better communication between team members and faster access to documents.
What is most valuable?
- Social networking
- Document sharing
How has it helped my organization?
We get better communication between team members and faster access to documents.
What needs improvement?
There is always is something to improve. I welcome improving the DMS camp and more easy collaboration with Microsoft Active Directory.
For how long have I used the solution?
I have used Liferay for three years.
What do I think about the stability of the solution?
We have not had stability issues.
What do I think about the scalability of the solution?
We have not had scalability issues.
How are customer service and technical support?
I didn’t use technical support.
Which solution did I use previously and why did I switch?
I used more Microsoft solutions and Liferay is a more complex, “all in one” solution.
How was the initial setup?
Setup was not straightforward. The Community Edition was a bit complicated and they should fix the code.
What's my experience with pricing, setup cost, and licensing?
I use the GNU license.
Which other solutions did I evaluate?
I chose between Liferay, Drupal and Microsoft products.
What other advice do I have?
Liferay is highly scalable and more complex than Drupal. For the same quality, you need more Microsoft solutions, so more servers and more capacity.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director with 51-200 employees
Solution for project implementations including documentation management.
What is most valuable?
Liferay is a good product and can reduce time and cost on project implementation. Liferay opens the door for most problems of our customers. If you have digital problems in your organizations, Liferay already solves more than 80% of them.
How has it helped my organization?
Most of my Liferay experience is working on projects to solve other organizations’ problems and meet their requirements. With one of our projects, I used Liferay as a document management solution. With Liferay, users are happy with its ability to manage digital documents.
What needs improvement?
I would like to see an improvement on the Ecommerce platform.
For how long have I used the solution?
We have used this solution for over five years.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
I have experience on enterprise and community versions with HA implementations for less than five servers. So far, I did not face any scalability issues.
How are customer service and technical support?
I would give technical support a rating of 9/10.
Which solution did I use previously and why did I switch?
We used Microsoft SharePoint and IBM WebSphere. They are not straightforward and have a complex user experience as a developer.
How was the initial setup?
The setup is straightforward.
What was our ROI?
The solution has a good ROI.
What's my experience with pricing, setup cost, and licensing?
The solution is inexpensive.
What other advice do I have?
I suggest getting this product. It is easy to use and has a big impact to reduce implementation time. It is not just a product solution. It also has excellent features as a development platform.
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a solution provider and support Liferay products to our customers.
Liferay Solution Engineer at a government with 1,001-5,000 employees
Provides content aggregation and personalization. Only the simple, straightforward cases are documented.
What is most valuable?
Aggregation and personalization (think dashboards) are the really unique selling points of a portal. If you don't need those, you don't need a portal and there will be other libraries or frameworks that are better suited to solve your problem.
How has it helped my organization?
We are not really using it ourselves.
What needs improvement?
The easy, straightforward cases are usually the only ones that are documented. Once you need to do something a little more advanced, you usually won't find any examples and will have to resort to looking through the code to find a place where they do something similar and figure out how it works by stepping through that in a debugger.
They also really like to create new libraries to do stuff (AlloyUI, Metal.js, Senna.js, etc.) instead of seeing what is already available and trying to adapt that for portal use (and possibly committing that back). And lastly, we've run in to a lot of bugs that tend to come back in every version. Things get fixed in one version and after upgrading you run into the same bug again.
For how long have I used the solution?
I have about 8 years of experience with the product. I've worked with late 5.x versions up until the 7/DXP version now. I'm also a Liferay Highlighted blogger (https://web.liferay.com/web/fimez/blog) and I presented at Liferay Devcon last year.
What do I think about the stability of the solution?
We didn't encounter any real stability issues, only regressions and bugs.
What do I think about the scalability of the solution?
We didn't encounter any real scalability issues, only regressions and bugs.
How are customer service and technical support?
Technical support is better than most.
Which solution did I use previously and why did I switch?
We previously used Sun Java System Portal Server. We switched because Sun Portal just plain sucked.
How was the initial setup?
Initial setup is as easy as downloading, unpacking and starting. No hassle.
What's my experience with pricing, setup cost, and licensing?
Always use the Enterprise Edition, as it isn't worth your own time to try and hunt down bugs in the Community Edition, and there are lots of bugs/regressions.
Which other solutions did I evaluate?
We looked at JBoss Portal and Pluto.
What other advice do I have?
Only use it when you really need a portal and don't use it as an application framework. In that case, it only complicates your development and performance needlessly.
We tried the 'eat your own dog food' approach and used Liferay for our company's website, but Liferay just isn't meant to build websites. It wasn't easy/simple enough for normal web content editors to add or change content. It is also hard for our designers to create cutting edge designs that can be easily integrated into Liferay as a theme.
Disclosure: My company has a business relationship with this vendor other than being a customer. Official partner

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