Malwarebytes Teams Reviews

We use the product for endpoint protection and response and DNS filtering. 

The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats. 

A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster. 

I have been using the product for a year. 

I rate the tool's stability a nine out of ten. 

I rate Malwarebytes' scalability a ten out of ten. My company has 400 users who use it 24/7. 

We switched to the product because the previous solution did not detect some malware incidents. 

I rate the tool's deployment a ten out of ten. My organization has 200 endpoints, so deployment took a day to complete. We download the installation, set up the policies, and deploy them to all machines in the domain.

We completed the deployment in-house. One system administrator is enough to handle it. This resource can be used for maintenance as well. 

I rate the tool's ROI a ten out of ten. 

I rate the tool's pricing a five out of ten. 

We evaluated Sophos, Check Point, Microsoft Defender, and Bitdefender. 

I rate Malwarebytes a nine out of ten. 

I use it at my workplace and in my communications with my colleagues.

The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside.

The stability and performance of the solution are areas with shortcomings that need improvement.

I have been using Malwarebytes for two to three years.

The solution is mostly stable, but maybe once out of ten circumstances, there are some issues, but very seldom.

Stability-wise, I rate the solution an eight out of ten.

I don't know much about the solution's scalability because I don't have the visibility of the services being expanded to other locations, but it should be scalable since it is a solution available over the internet.

My company has around 1,000 users of the solution.

I don't know if my company has plans to increase the use of the solution.

The initial setup of Malwarebytes is easy. I need to log in to my account, so nothing much is needed.

For deployment, you register for the account, and everything is automated.

The solution has so far not created any issues in my computer.

I rate the overall product an eight out of ten.

Our company deals with EPP EDR, MDR, patch management, DNS filtering, and vulnerability assessment of Malwarebytes. They have two products, one for businesses and one for home use. If you use the one with EPP, it is meant for businesses.

Malwarebytes is a good product for SMBs since it provides malware and ransomware protection, allowing SMBs to secure their endpoints.

The most valuable features of the solution are malware scanning and malware removal.

The improvements needed in the product depend on the company and its plans, but I think that the product is mostly okay. Malwarebytes has to keep updating as per the market trend in regards to what and where the malware is, which is not a major challenge for other products. If Malwarebytes matches the same intensity as its competitors, it can do good in the market. Malwarebytes needs to keep up with the market updates and release products that align with what its competitors are doing in the market.

I have been using Malwarebytes for more than five years. My company has a partnership with Malwarebytes.

It is a stable solution. I have not experienced any downtimes. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution. We can scale up the use of the solution.

My clients are usually SMBs.

The solution's technical support is clear as per the SLA. The support is provided to us immediately whenever needed. I rate the technical support an eight out of ten.

Positive

The initial setup of Malwarebytes was easy.

The solution is deployed on the cloud. My customers have the tool deployed on their own cloud.

The time for deployment depends on the number of users, which can be a hundred, two hundred, or five hundred users. Depending on your approach, if you have Active Directory and domain controller, you can deploy it centrally from the console itself with the tools that can help you deploy faster. You can also deploy the tool one by one, a process in which you can install the agent and simply install the agent and the machines, after which it will be rest registered on the cloud immediately.

If you look at the pricing of some other products, the pricing of Malwarebytes is pretty much okay since it is neither cheap nor too high, making it fall in the middle.

On a scale of one to ten, where one is a low price and ten is a high price, I rate the product's pricing a seven.

Malwarebytes provides features like device control, scan engine, malware protection, ransomware protection, rollback features, and managed detection and response. The tool also provides features like integrated patch management, vulnerability assessment, and DNS filtering. If any of my customers prefer Malwarebytes, they can have the complete package.

I recommend the product if it fits the budget of those planning to use it. It's a good product. They can have clear visibility on the endpoints since it helps them protect from ransomware and other advanced threats. Malwarebytes is an affordable tool. One can use it, especially if someone doesn't have a high budget, since it helps fulfill the basic requirements.

Malwarebytes is not there in the reports from Gartner or IDC. They have their own labs to test their products. In general, they don't have any third-party reports as of now. Malwarebytes was previously included in one of the reports from Gartner. I think Malwarebytes doesn't participate in the reports from Gartner. If we look at the market trends and the industry, most customers look at Gartner's reports to identify whether a product is a leader, challenger, or a big product, depending on which they choose. If Malwarebytes was included in reports from Gartner, I would have rated the tool an eight or nine out of ten.

Overall, I rate the tool a seven out of ten.

The product keeps our company safe.

Recently, a user tried to open an unsafe link, and Malwarebytes stopped them. They kept trying and trying, but they could not open it. Later, it turned out to be a fake Microsoft account.

So far, we have faced no issues with the product. It is doing what it needs to do. We can set it up and forget it. It is a hands-off solution since it is cloud-based.

The product is a little bit more expensive than the other brands. The product’s pricing must be improved. I would like to see AI enhancements in the product.

I have been using the solution for the past six months. I am using the latest version of the solution.

I rate the tool’s stability a ten out of ten.

Whatever licenses we have, we pay, and we use the endpoints.

The initial setup was straightforward.

We have seen a 50% ROI on the solution.

People planning to use the product must have patience. They must familiarize themselves with the product before they judge it. There’s a learning curve. Overall, I rate the solution an eight and a half out of ten.

Malwarebytes is typically used as a second opinion. If there is something bothering me, it is not working. My involvement with Malwarebytes is centered on its tools. I run Malwarebytes on their tech bench. I lack the operational experience that I have with Sophos and FortiClient.

For example, I had a client who had been the victim of a phone scam in which someone called him from one of these 800 numbers to tell them that they had been monitoring their computer and discovered that it contained malware. And for the small fee of $200, they would be able to repair it for them. 

After paying the $200, they realized they had been part of a scam. They had me come in, I used Malwarebytes to enter their machine and ensure that there were no hidden or unknown packages, as well as a strong lesson in cyber security awareness on why you shouldn't accept those phone calls.

It's very versatile and thorough.

It keeps up with the various threats it faces. It has a good analysis package and good reporting.

It basically tells you if you have anything on your machine that shouldn't be there. I have just discovered it to be exceptionally good at finding that stuff.

From my use case with it, it works fine. 

I am not going to comment on its ability to integrate with other solutions that are not strictly endpoint protection. They now have the capability of centralized management. When I first started working with Malwarebytes, they didn't have it. 

It's adaptable, as are all of the products I work with. They are compatible with the major platforms I encounter, which are Windows and Mac, as well as mobile devices such as iOS and Android.

I don't have much opportunity to customize it other than to write a rule here and there to try to find something. And I have never been in a situation where I was forced to do something I couldn't.

Malwarebytes, Sophos, and Fortinet, in fact, any product I will gravitate toward, will have a consistent development release cycle. 

Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult. You are more likely to receive an incorrect response from the support team. It should not be any more frequent. 

In my opinion, the quarterly release cycle is ideal. This allows them to keep up with the market and the threats that exist in the market, as well as have enough time to run a reasonably developed test and release it to the public.

I have been using Malwarebytes for the past year.

I have not had any issues with the stability of Malwarebytes.

Scalability does not apply to Malwarebytes. 

My experience with technical support has always been great.

Malwarebytes is convenient because I can carry my USB thumb drive along with a copy of Malwarebytes on it and plug it in. If I have local admin access to the machine and can run the product.

If your organization is large enough, you can divide that and best practices in security. Say you should divide it up so the fox isn't watching the chicken house.

I am a small organization, and it's one thing if the company has enough employees. However, the majority of the businesses I work with are extremely lean. In many cases, if they're lucky, they'll have someone with even the most basic cyber security skills.

I believe the retail price is between $40 and $50 per copy. 

It is a yearly subscription.

My company provides cybersecurity consulting services. I have partnerships and mutual respect with both companies Sophos, and FortiClient.

I would also be involved in potential resell.

I go through the technical training they provide to become certified to support it. And I actively use both products with various customers that I work with.

I believe my use case is ideal because I'm using it as a backup set of tools. That basically allows me to go in and see if something doesn't seem to be working properly. We can see what Malwarebytes discovers. That is my primary use case.

10 would indicate that I am absolutely certain that 100% of the problem has been solved. And in security, nothing is ever guaranteed.

I would rate Malwarebytes an eight out of ten.

Malwarebytes has very limited use cases. 

It was very good. It enhanced our performance in our company. When we replaced it, we used it as an antivirus. It has more than antivirus capabilities yet less than XDR servers. We are very impressed with its antivirus capabilities and it's helped us a lot there. 

I can evaluate it as a very good antivirus, however, not as an EDR.

It is very, very basic.

I got a demo from them. They promised that in the next version they will have all the features they've been lacking a bit.

I was very satisfied with Malwarebytes in terms of its antivirus abilities. It works as an antivirus better than a lot of others.

It was easy to set up.

It's not covering everything as we just started in EDR.

In Malwarebytes, there's no response. The response is very limited, and integration is very limited.

It's not good in search hunting. In fact, it has no search hunting at all and no strict intelligence tools. It offers no account monitoring at all.

I want to see XDR functionality so that I can respond. I want to have some strict intelligence integration with malware attacks, and integration with other tools that I will use to respond to threats.

I was satisfied with the antivirus capabilities originally, however, in my new environment, I was not satisfied. Now, I'm trying to have an XDR. I have to have a complete solution. Therefore, I'm looking into Microsoft, an XDR in CrowdStrike, or Sentinel ONE.

I've used the solution for around one year. 

The solution has been stable and straightforward. It's reliable and the performance is good. We haven't had issues with bugs and glitches and it doesn't crash or freeze. 

I have noticed that there is some scalability. They promised they're adding new modules and it'll be straightforward to deploy them also. It will likely be more scalable in the future. 

In my company, we have more than 100 machines covered with the solution. We have just an agent, or you can say a warden, that communicates with the cloud engine.

It's considered an essential solution and therefore is constantly running. It works in the background all the time on every machine. 

We have contacted technical support. They are very good. 

I'm currently trying CrowdStrike. I found it very, very good. I'm dropping Malwarebytes. I will not renew the license.

I used Microsoft Security Center previously at another company. It included EDR also.

The initial setup is very simple and quite straightforward. 

The deployment process took only one day.

It was on the cloud. That made it all pretty simple.

Some prerequisites I integrated. It was really easy.

It's working in the background. There's nothing to do. Only administrators can do some tasks. For all users, there is nothing to do at all. It is automated.

You only need one person to handle deployment and maintenance. They are in cybersecurity. 

I did the implementation by myself with the help of their technical support.

I have not witnessed an ROI. However, it is worth it to have it as any security consequences not dealt with can destroy a business. 

The prices are public. You can try and get on the internet, however, this is not the real cost. There are some other costs. It depends on how many modules you are buying. If you will activate all modules or just only a few modules the price will be different. 

We have other services. They provide nice services besides your software. The price for those depends on how you contract with them.

In comparison, for example, the Sentinel ONE device is very cheap since you don't have all modules to add on.

While we have Malwarebytes now, we want to replace it with maybe CrowdStrike, Sentinel ONE, or Microsoft. We're looking at all of them.

I am a customer. 

I'm not sure which version of the solution we're using. 

It's very good, however, it has not covered all of the areas that I want to cover and make.

I'm a cybersecurity manager. My goal is to detect, respond, and prevent and to do that I need to use only one tool or to minimize the number of tools I'm using and my team is using. I want to minimize the number of team members that will work in cybersecurity as well. I need a solution that includes a lot of modules that can cover most of my requirements.

That said, if you want a very good antivirus and a basic easy functionality, which is a very cheap price, it would be Malwarebytes.

As an antivirus, I would rate the product nine out of ten, however, as an EDR, I'd only rate it five out of ten. Overall, I would rate it seven out of ten.  

I like Malwarebytes, however, I am moving to another product as I need functionality and features, and it's not exactly the right product for me now.

It is a malware protection solution. We put it on every machine to protect the machine from malware.

It is a cloud product. In terms of the version, we have whatever they're offering or using. They don't do versions anymore because it is a cloud product.

We haven't had to use it. It is there in case we have to use it.

The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features.

It is a pretty robust tool. It is also easy to use. They've done quite a lot with the interface lately.

They could come up with better reporting capabilities.

I have been using this solution for probably 10 years.

It has been very stable. We haven't had any issues with that.

It is very scalable. We have 100% usage, and we use it for every single device.

In terms of the number of users, there are only two of us who actually interact with the solution.

Their technical support is outstanding.

We have not used any other solution. This was the first tool that we used for this, and we've stuck with them.

It was very easy. It took about five minutes. 

In terms of the implementation strategy, we just decided that we were going to deploy to every machine. So, we just created a policy to do so, and it just happened.

We don't ever hire integrators or consultants. They cost too much money. 

For its deployment and maintenance, there are just two people. I'm the IT manager, and then I have an IT technician.

There hasn't been an ROI because we haven't had an event that would cause this software to do something. Therefore, at this point, it has just been a cost to us because we haven't gotten anything out of it.

Its licensing is annual. There are no additional costs beyond the standard licensing fee.

We didn't evaluate other options. At the time, Malwarebytes was literally the only tool. Now, there are others, but it was the only tool at the time.

It is a fantastic product, and you should consider evaluating it. It is an easy product to use. We haven't had an incident where we needed to use it. So, I can't say for sure, but I'm making an assumption that the product will do what it needs to do when the time comes. Considering the overall management of the system and seeing what is being protected, it is doing a great job.

I would certainly rate it a nine out of 10.

Our primary use case is as a tool that is effective protection for malware and includes automated remediation and ransomware rollback. I'm the executive director of the company and we are resellers. 

From a business perspective, using Malwarebytes means we now have very few disruptions which save the company a lot of time. We previously had a lot of false positives that halted some of the services that impact certain departments. Because the solution is based on cloud, we were able to reduce management issues and the business was enhanced by the automated remediations.

This solution has a strong industry reputation in terms of its successful ransomware shut down operations. I value the complete visibility it offers and the ease of use. From our experience, it provides 100% visibility and detects hundreds of infections. With other similar solutions, the remediation can take some time but with Malwarebytes, it's a lot quicker. As a result, it provides a good user experience in the sense that downtime is significantly reduced. We use the solution extensively. 

I'd like to see increased efficiency in terms of detecting false positives because we sometimes have cases where detections are repeated despite requests for them to be identified as false positives. It creates a problem for our security department and is annoying to deal with. Once you mark it as a false positive that should be it. 

It would be helpful if they were to introduce more flexibility in terms of cloud management because there are certain things that could be more granular or specific. It sometimes lumps three or four cases into one group. 

I've been using this product for a year. 

We've been running the solution for over a year and it's quite stable. Performance is excellent. We haven't had any degradation or performance issues. We have a maximum of two network administrators dealing with maintenance. 

We have close to 600 end clients, devices, and haven't had any issues with scalability. We'll extend use as needed. We were told that even with double the number of users there won't be any issues. 

From the perspective of our technicians and engineers, the support was very good. We are rating it in comparison to McAfee and CrowdStrike, where we felt the support was not as forthcoming. 

We still use CrowdStrike, although to a much lesser degree because it's less effective in resolving problems. Likewise with McAfee protection, where we had issues with service quality that interrupted our business.

The initial setup was straightforward and transparent. It took just a few hours and was deployed by our in-house IT people. 

It's worthwhile doing a case study and testing the solution in your environment and comparing results between different products. We have a lot of virus spyware exploit samples that we keep just for testing purposes, and we use the same consistent standard to test it. In our case, the result was that Malwarebytes came out on top of the others.

Malwarebytes isn't yet perfect for a lot of endpoint solutions. From a cloud-based management perspective, there are still issues with endpoint isolations and automated remediations. It requires some fine-tuning even though it comes out on top in terms of performance.

We just needed something that was intuitive and easy to use. It had a good record for catching viruses in the wild and things like that.

We have the cloud endpoint solution, so it is cloud Malwarebytes or the cloud EPP.

It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good.

It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet.

The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan.

With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it.

I have been using this solution since 2016.

Its stability is fine. I haven't had any problems. The only thing is that it catches some of the programs as viruses. We have a program called Poll Everywhere that some of our staff members use, and Malwarebytes flagged it as a virus. Very often, we have to go in and update the hash on this particular software. Malwarebytes catches a lot of things like that. It is good I guess, but there are a lot of false positives.

It is easy to scale, but it depends on what your organization is. If your organization has a lot of PII and you are a large company, then you might want to look at a different type of solution. One of the reports that we got back for Malwarebytes said that it is too commercial, and it is for big businesses like law firms and stuff like that, and we should probably use something else, but that was it. Malwarebytes also had a bad report in third-party testing. This company tests a product against all these viruses in the wild, and apparently, it did pretty poorly in that.

Tech support is good. I haven't called them. You don't really have to call them because it is good at stopping stuff. 

We switched to Malwarebytes from Sophos. Sophos provided good protection, but the customer support was just awful. We had to get away from them for that reason. Sophos also made it really difficult for even an admin to remove a product. Sometimes we had problems with the application, and we wanted to uninstall and re-install it, but it was just a nightmare trying to get that stuff off. It is a plus when you are trying to uninstall somebody's antivirus, but it is just hard for an admin who has a legitimate reason for going in there and removing it.

The initial setup was straightforward. In terms of the implementation strategy, the only thing that we had to do was to create policies to turn off Windows Defender. It is recommended that you don't have two antiviruses running at the same time. We did that with a GTO, and then we pushed out the software through group policy. It was a big process because we had Sophos. We had to get Sophos off the machines and then deploy Malwarebytes.

Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it.

We evaluated Carbon Black and Trend Micro. We had a demo with Carbon Black. It is a really good solution, but it is expensive, and there is a learning curve associated with it,

We use a research company. We had a meeting with them, and they gave us an initial bad report with Malwarebytes. The researcher thought that we were this huge company, whereas we only have 150 employees. The same person wrote a report saying that Malwarebytes was good. The report they gave us at a meeting contradicted another report they gave us.

If you're a small company with less than 500 people, the Malwarebytes EDR solution is a good fit. It is also a good solution if:

• You don't have any DOD requirements for your data.
• You don't have a lot of PPI.
• You don't have a lot of confidential documents in your environment.

If you have strict DOD regulations or something like that, you might want to look at Carbon Black and Trend Micro.

I would rate Malwarebytes an eight out of ten.

One of the reasons we use the solution is to protect the endpoints. Plus we are also using the EDR facility to protect servers and for emergency response. As for Malwarebytes, they will be able to help us track how the malware activities happened, which can help us in the restoration process. We haven't come across anything where we had to use these services or use the tool to recover anything. We haven't come to that yet. 

Often, the customers had been compromised previously, and, due to that, we propose that solution to them. They like that tracking and restoration options are on the table if they get breached again.

The solution is very good at scanning. 

It's a good product. It does the job. 

It offers good protection. I haven't come across any issues so far, which I need to escalate.

The solution scales remarkably well.

We've had a good experience dealing with technical support.

We have noticed that when the solution is doing the scanning, all the scanning activities make the device heavier. It slows down your machine. Alternatively, sometimes when it's scanning the application fast, you find that your applications will be slow in response. If you compare it to, for example, Trend Micro, this slow down doesn't happen when you use that solution.  

Basically, this solution seems to have issues with CPU and Memory. If you have got a good, high spec machine, then you won't feel it. If you go running SSDs and other stuff, you won't feel that performance issues. We have got customers in Fiji who are using 5,400 RPM hard disks, so they feel the pinch.

The solution is a bit expensive.

I've been using the solution for about two years at this point.

The stability is good. We haven't faced any issues so far.

The solution has a lot of scalability potential. If a company needs to expand it, it won't have a problem at all.

We've been in touch with technical support on a few deployments at this point. On a couple of deployments, we had some glitches where we were not able to deploy it on MacBooks. We hit a few walls dealing with iOS, and they were very good at helping us deploy the product. 

We were lucky in that we had a contact that had an account manager, and they were great on the support side. They really helped us out.

We've been satisfied with the level of service we've gotten

We also work with Trend Micro, Symantec, and Kaspersky.

The solution was not complex to set up. It was pretty straightforward for the most part. We found it to be rather easy.

We typically connect with one of the techs and one of the account managers during deployments. The engineer we connected with was very knowledgeable about the product and made everything ever easy.

The solution really needs to look around at the rest of the market. They're slightly more expensive and it would be ideal if they were more competitive.

We're an official partner in Fiji.

We use both on-premises and cloud-based deployment models. 

I'd recommend the solution to others. That said, I always recommend a POC is done first to see if it will properly fulfill a company's needs.

Overall, I would rate the product at an eight out of ten.