Malwarebytes Teams Reviews

The solution is primarily used as a security feature that's very low-maintenance. We just put it in and leave it, and it actually defends us in a proper way. 

We don't really keep track of any metrics that indicate how it improves the way our organization functions. It just protects us.

So far, the solution has done a good job of protecting us from malicious items, such as ransomware, among other things.

The solution is pretty easy to use.

The pricing of the product is very good.

The product is very easy to configure and set up.

The interface could be improved. Currently, you need to really dig around to find the elements you need. It would be ideal if they could make it easier to navigate. The minimalistic design could be better.

Mainly from an enterprise point of view, they could probably get involved a little bit more with the firewall aspect. That said, Microsoft is doing quite a good job in this area. 

As long at they keep pace with the threats, we're pretty happy with them.

We've been using the solution for about three years at this point. It's been a while.

The solution is 100% stable. It'd very, very reliable. There aren't bugs or glitches. It doesn't crash or freeze.

There isn't too much scalability. It's got its console and you see all equipment within your organization on it. It does a little bit of network checking and that kind of stuff, however, actually, it is basically just an endpoint product.

We have a small company with about 25 users that are on it right now. That's it. Most of our clients are small to medium-sized companies.

I never used technical support. I've never needed it. Not for implementation, at least. I just took two courses online just to get to know the console a bit better and that's it.

In the past, we've used Norton as a security solution. However, that's it. We haven't used anything else. We decided to switch to better protect our endpoints.

The initial setup is not complex at all. It's quite straightforward, actually.

The deployments are pretty quick. It typically takes about five minutes per endpoint. However many endpoints you have will dictate how long it will ultimately take. 

You don't really need too many people for deployment and maintenance. If the client buys only the endpoint, the client usually implements it. If they need to, they may request a consult. We usually do the implementation remotely on the local server or whatever computer they dedicate for it. There is also a web solution that you can just add a console to. You always enter via browser, however, you can have it local or on the cloud.

We did not use any integrator or consultant for the deployment. We were able to easily handle it ourselves in-house.

We have found the pricing to be quite reasonable.

The cost may be something in the ballpark of $20-25 a year per computer. There are no costs above the main licensing cost.

We did look at other options. However, we found this solution to be light on the endpoint computer. It does a great job of protecting against malware and it's cheap, which is quite important to the kind of clients we're working with.

We're resellers and customers. We use it in our organization and we also sell it. We sell the solution when we think it is the correct option for our client, and as long as a client doesn't come with a special request. Obviously, we sell what the clients want and what is in their best interest.

We're using the latest version of the solution. We're paying a subscription and therefore the updates are automatically added.

The product is great. It's straightforward and it does what we need it to do.

Overall, I would rate the product at an eight out of ten.

We use Malwarebytes for the end-user console.

The most valuable features of Malwarebytes are the agents, user experience, efficiency of the findings, and MDR features.

Malwarebytes should improve its mobile compatibility.

I have been using Malwarebytes for four years.

Malwarebytes is a fully stable solution.

The solution's scalability is very good. We can divide a company into many segments and have as many endpoints as needed.

The solution’s initial setup is very simple.

It took just 10 minutes to deploy the solution.

I am using the latest version of Malwarebytes. Malwarebytes is a cloud-based solution.

Overall, I rate Malwarebytes ten out of ten.

Our primary use of the solution is for malware protection.

The central management of devices from different sites is a very good feature; this has made them much easier to manage.

It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues.

We have been using the solution for around four years.

We have found this solution to be stable for day-to-day use.

We found the solution to be scalable. However, our increased usage caused performance issues, and required a lot of updates to be installed.

The technical support could be improved; we find we have to make several requests before an issue is looked into.

Neutral

Implementation of the solution was carried out by the vendor, via the cloud.

We found that on-premises deployment of this solution requires a more expensive license than cloud-based deployment.

I would recommend organizations in areas with low bandwidth to consider using the on-premises version of this solution. This will help avoid delays in updates via the cloud, as that depends on high internet speeds being available.

I would rate this solution a four out of ten.

I use Malwarebytes as a backup, an alternative antivirus if you like.

I like the solution's ability to detect potentially unwanted programs. For some reason, it seems superior to other solutions, or at least in comparison to McAfee. 

I kind of like what they've got. It's relatively easy to use. The console's pretty good. The reporting is pretty good as well. In fact, arguably the reporting is better than McAfee. 

The pricing could be improved.

In terms of general improvement, I can't think of any features that are lacking. It's a pretty solid solution.

If they want to compete with bigger players, they should consider adding items like threat detection and website warnings.

I've been using the solution for two years now. It hasn't been too long.

The stability of the solution is quite good. I've never had issues with it in that regard. It doesn't seem to have bugs or glitches. It doesn't crash or freeze.

The only bug I've even noticed works in my favor. The updates work. However, the side-benefit to updating is whenever I do an update they actually give me another 30 days of the full license for trial as there seems to be a bug in their solution. That means that it doesn't recognize when you've already had it. It says, "Oh you've got an update. Oh, you get 30 days free trial again." That's fine. That's a nice bonus.

The scalability of the solution is good. A company shouldn't have issues scaling it.

I also use McAfee as well. I use them both and scan using both of them to compare results. I find that Malwarebytes typically picks up things McAfee misses.

McAfee tends to hide the details for me and when it detects something and so quarantines it, McAfee just points you to the website, and usually the links they point you to are wrong and don't actually tell you what's going on. Malwarebytes at least says "this is what this is and we got rid of it for you". It's very specific 

The initial setup is very straightforward. It's not complex. You just install it and you are good to go.

There isn't too much maintenance needed on the solution.

I've never had to contact technical support in the past. I can't speak to their responsiveness or general knowledge.

I'm just a user and a customer. I don't have a professional relationship with the solution.

I'm using the latest version of the solution. I've lost the real-time scanning, so I use McAfee for that. I use Malwarebytes as a backup, an alternative antivirus. If I think my system's got something wrong with it, I'll scan it on McAfee, and then I'll scan it on Malwarebytes as well. There's a difference.

I commonly recommend Malwarebytes to people due to the fact that I find it quite reliable.

All things considered, I'd rate the solution eight out of ten. It's not like the big boys - the TrendMicros, Symantecs or CrowdStrikes. It doesn't necessarily compete well in those market areas.

I am using it to prevent ransomware and malware. I am also using EDR, which means if the data is attacked, I'll be able to recover my data, that is, roll back the data and go to the pre-attack state.

The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up.

They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. 

It should also provide better protection because we have a new version of the malware. 

I have been using Malwarebytes for two years. 

I don't have any problems so far. I maintain it myself. 

I don't really use it on a daily basis. Because it's a power version, so normally, after I install it on a laptop or desktop, I just check the reports once in a week or month. 

It is quite easy to scale because it's a power version. Currently, we have 25 users. 

I've made some contact with support. I didn't have much need for support.

My previous endpoint protection couldn't prevent ransomware. One of my users had a ransomware attack. After I installed Malwarebytes, until now, it is good. It provides more security than the previous one.

It has an easy setup. It was quite straightforward and user friendly.

I handled the deployment on my own. It took me one to two hours. 

It is expensive. 

I would recommend Malwarebytes because it's quite secure and able to prevent ransomware.  It has a good reputation.

I would rate Malwarebytes an eight out of ten.

We primarily use the solution as a form of protection against attacks.

We've had threats from viruses before. This solution protects us from them and keeps our company safe.

The product is quite good. It offers a good amount of memory and it is easy to manage for our team. 

The technical support is quite good. They're very effective at responding if we need their assistance.

The installation process is very easy, especially since it is on the cloud.

It offers a very straightforward system for monitoring.

The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded.

It would be helpful if the solution could integrate with Unbuntu.

Our organization has been using the solution for about three years.

We've found the solution to be quite stable. We haven't faced any issues with crashes and I can't recall running into any bugs or glitches. It's worked very well.

For our purposes, the solution is scalable - at least in our region. It doesn't require too much reconfiguration.

We've had a good experience with technical support so far. We've been satisfied with the level of service we've received.

The initial setup was very straightforward for our team. We didn't find it complex at all. I'd say that the team considered it to be very easy.

Deployment took about an hour and a half. You just need a PC and WIFI. In total, to get everything set up properly, it took us about a month. It took that amount of time to make it work within our environment.

We only require about two to three people for deployment and maintenance. We used two people to deploy and have three people on maintenance duties.

We did not use an integrator or reseller. Our own team handled the implementation in house.

We're just a customer and end-user. We don't have any special association with the company.

Malwarebytes provides the cloud for our organization. I'm not sure of the version number is of the solution we are currently using.

For a company with about 100 or more PC units, the solution is quite effective. It makes monitoring easy. There's also a lot of reporting that can be done, and the solution provides protection for a lot of applications including Windows and Zoom.

I'd rate the solution eight out of ten.

My job position is Cybersecurity Engineer. We use the solution as an EDR or endpoint detection response. As EDR is, it is not the primary endpoint protection as it can not control the risk. This product is working as behavior monitoring for the end users. These monitoring products are not controlling the endpoint. For controlling the endpoint, you can use EPP (Endpoint Protection) products like Symantec Endpoint Protection, Trend Micro Endpoint Protection, one that was called OfficeScan — now the updated one is called Apex One — or other strong endpoint protection solutions like Sophos Intercept X and so on. But Malwarebytes is just EDR. EDR is mainly for detecting usage behaviors. It is evaluation and it is not technically protection for the user environment.  

The interface is not so bad. The dashboard actually is good. It is simple. But it is not able to produce simulated attacks.  

I know of more than ten critical cases with clients which affect their use of the product adversely. We work with the Malwarebytes company a lot and have discussed the existing problems with the manager of Research and Development. He would not just say "You are right." But even though he knows that there are issues, there have been no changes in the results and improvements with the product even up until now.  

I want to help secure the environments of the clients I work for. I want to benefit a lot of people, a lot of clients and a lot of users. I have specific things, technical details for each feature and each use case that I have worked on. But the company is not making the broader changes they need to in the product to make it an effective solution.  

The most obvious problem is that basically the product comes up with a lot of false positives. This needs to be resolved.  

There are other particular pain points with the current solution which have to do with the reporting and the problems with difficulty of installation. But these are still not the biggest problems for people using the product.   

An additional feature I would like to see is a randsomeware roll back for 72 hours and for 100 GB of files. It is supposed to be a feature in the EDR to defend against randsomeware. But we cannot stop ransomware with EDR. We are supposed to be able to roll back the encrypted files. But it is a fact that, in production, we can not effectively roll back the ransomwares and encrypted files after this kind of attack. The company fails to say we can not go back. It is an important feature in these products and to the clients. But it is not effective.  

I have been implementing this solution as a technical consultant in IT and I have implemented this solution more and more over time starting one year ago.  

The product is not stable. It is not broken all the time but the stability of this solution needs to be improved.  

They have not been receptive to our suggestions about the product and have not resolved the issues that we have reported in great detail.  

We are currently looking for a new solution because I am not satisfied with the product or the effort of the vendor to meet the needs of users. I have gone through the trouble of making a table for competition analysis between various vendors to see how they compare and that includes several vendors of EDR solutions including Malwarebyte, enSilo, CrowdStrike, Carbon Black and SentinelOne. I think we will end up working with Carbon Black or CloudStrike. But the current solution with malwarebytes does not perform well enough to properly protect our clients.   

I find that the setup and configuration are complex and difficult.  

We are the ones who do the installations and implementation.  

I have a lot of baggage with this product because of problems I have with the customers, the implementation, the configuration, the settings — it is very, very troublesome. There are various players on the course now. Some solutions may perform better.  

I have had a bad experience with Malwarebyte in general. There are a lot of issues I have caught. I wrote these issues down to compile them and then I sent the information to Malwarebyte. Over some time, there was no improvement from the research and development or technical support from this vendor. I have only a few words about this product: It is not good yet. But they have also show almost no interest in improving it.  

The proxy setting is a very nice feature. But, with that, you can not remove the proxy settings for the clients who are going out of the office for travel. You have to go to each laptop and write a manual cmd (command line) script to remove the proxy settings. It should not be done this way. It is just another example. 

On a scale from one to ten with one being the worst and ten being the best, I would rate this product as a one-and-a-half. It is one of the worst products which I have ever used. If I have to choose a whole number it does not round up, it will round down to a one.  

One of our clients right now is using Malwarebytes for their endpoint security, and they were part of a security assessment we ran. This organization was hit by ransomware and therefore getting a solution specifically that addressed ransomware was of primary importance.

The solution was successfully deployed and so far has been able to stop all ransomware attacks, which has been extremely beneficial to the organization. The IT manager is also able to manage the solution easily. Our observation is that the company is getting the updates as it should be and it's functioning successfully.

The solution has a good management interface. 

The fact that we are able to successfully deploy it on all the endpoints and the client has not had any recurrence of a ransomware event has been very good. It means that it's doing what it's supposed to do.

Overall, I haven't found any ways the solution lacks in features or usability.

I've been using the solution for two years.

Our impression is that the solution has a good reputation for stability and is a good choice. Sophos is our number one partner, however, we find that working with Malwarebytes is also fine. We would have no objections to somebody making the choice to use it.

The solution scales up just fine, especially for mid-tier organizations.

I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.

The initial setup was not too complicated. It deployed easily. I don't think there were any difficulties around implementation. The client actually did it before we were involved with them, so it must not have been too difficult.

The organization wasn't large, so the deployment only took about two to three days. It wasn't too lengthy. It went pretty quickly.

In terms of maintenance, one person can handle the job easily.

In terms of licensing, the solution is certainly comparable to other choices. I would say they're comparable to Sophos or Symantec among others. They'd be very close to each other price-wise. I don't think they're cheaper; I believe they're at a similar price point.

I'm not really totally familiar with all of their licensing choices, so I'm not sure if there are costs over and above the standard licensing fees.

We've never resold Malwarebytes. We've just worked with customers that had already begun using it.

This is one of the best solutions for ransomware.

It deploys as one would expect, and it manages as one would hope. 

It's perfectly fine for small to mid-tier organizations and I would say that it works as advertised.

I'd give them an eight out of ten. Sophos Intercept X is probably technologically more rigorous and it has some technical advantages for Sophos users in that that it can integrate with the firewalls and have incident response capabilities. However, Malwarebytes is perfectly fine on its own. 

The primary use case of the solution is something I'm using myself, on my own computer. It sits in the background, works very well and does what you expect it to do. I'm using the free version at the moment but I'm considering getting the premium version because it's a pretty good product. My working environment is Windows, but my own personal preference is Mac, a Mac OS which I own. I have the solution on 24/7. 

The most valuable feature is the scan feature. Being able to carry out a full scan on your system is a great feature, it gives you a certain level of confidence that everything's okay. 

If the company was going to do something, it would be great if they could open up the free version to an app blocker that would block malicious applications. I don't think they would do that because they need to make money but it's what I would suggest they do. There's no indication on the system as to when the software is doing a scan.

Additional features they could include would be notifications. The solution doesn't let you know that it's scanning the system, it's all done in the background and it might be helpful if a little icon popped up and said, I'm just running a scan for you.

I've been using Malwarebytes for two years. 

The stability has been great. I've had it for about 18 months and nothing has gone wrong yet.  

In terms of scalability, whether it would be something that I would extend to an entire office full of Macs, or a whole company that was running Macs, I'm not sure. I would imagine on the basis that it doesn't have a particularly big memory or CPU footprint, that it would be ideal for scalability. You would only install it on one machine at a time, not on a server. It would be on the user's system. 

I did the setup myself, it was very simple. I think it took maybe five minutes. 

I didn't specifically evaluate other options but I did go through a decision analysis process to figure out the best option for me. I listed what I wanted from the software and then rated all the alternatives against my requirements. It was a checklist and the solutions that didn't pass got kicked out. That's how I ended up with Malwarebytes. It was about functionality. 

The product is a client on my system at the moment. I think it gets a lot of its information, its virus signatures, things like that, from a cloud service. I can see that it takes a second to download new virus signatures and things. It's obviously getting its information from their website, so the real intelligence is based remotely.

I would very highly recommend this product and would rate it an eight out of 10. 

We use this solution for Endpoint Security on sixty-seven workstations.

This solution helps us by providing central management of anti-malware and anti-exploit functionality.

The addition of anti-ransomware was buggy when first deployed but now works well.

The anti-exploit is very good at intercepting Office application exploits.

This solution reports far too many false positives!