MEGA HOPEX Reviews

The modules that we use are MEGA Process and MEGA Architecture.

This is a complete package with all of the functionality that we need.

The user interface for the version that we are using is not modern.

This is a complex product. For me, all of the functionality in this product exists, but it is not well explained. Better documentation and training would be helpful.

It was very difficult to adapt MEGA to our way of working. You have to spend 40% of the time thinking about how you will implement and use the MEGA concept.

I have been working with MEGA HOPEX for 10 years.

We have had some issues with stability but they are related to Citrix, and not due to MEGA.

I have not been in contact with technical support.

My company also uses Planview, but not the part that is dealing with architecture.

We have an internal support team and when we have a problem, we contact them.

My advice to anybody who is considering MEGA HOPEX is that it's a complete solution. All of the functionality is implemented. However, it is a complex product. Somebody who wants to use it should understand all of the functionality, but select only 20% of the concepts and use them very well. It's not necessary to use the full functionality and we spent too much time on the gain we received.

I would rate this solution a seven out of ten.

We use the product for application portfolio management. We capture a list of applications and draw architecture diagrams. 

We use the portfolio management feature heavily. 

The tool's UI should be more user-friendly. 

I have been working with the product for two years. 

The solution is stable. 

We have ten users for the product. 

We don't have direct tech support. We avail support through a system integrator. 

Neutral

We had faced some issues with the tool's setup and it took a few days to configure and deploy. 

I would rate the product a seven out of ten. You need to explore other options before selecting this product. 

MEGA HOPEX is an EA platform used to implement different use cases like application rationalization, IT portfolio management, IT business management, business process analysis, IT architecture, data management, governance, risk, and compliance. All of those are top-level capabilities. MEGA HOPEX is considered a leader in EA according to the latest Gartner report.

There are built-in connectors that provide out-of-the-box integration with other well-known platforms, such as ServiceNow. There is always room for customization enabling a catered platform unique for each client.

I have been using MEGA HOPEX for approximately two years.

HOPEX is highly scalable.

Very responsive and helpful customer support

Positive

The initial setup of MEGA HOPEX was easy.

We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module. This has helped in my duty to ensure the gathering of artifacts and repositories for analysis for my clients. We also make use of the Business Process Analysis feature. 

This is a good product with many features and this can make it easy to get lost in what to use. A more friendly user manual would be good. 

It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB.

I have used this solution for five years. 

This is a stable solution. 

I have clients with 2 users and clients with more than 25 users and find it is a scalable solution. This does depend on how you use the solution. HOPEX is a suitable solution for larger scale use but you will need to pay per license. Using HOPEX, you can have an unlimited amount of users. 

My team act as the HOPEX local technical support in the national region and we often help from the principal support team. This support team is helpful and responsive.

The setup was straightforward to deliver the use cases of enterprise architecture. 

This solution is reasonably priced but would be more competitive at a slightly lower price. 

I would suggest that any prospective user understands exactly what their use case for this solution would be before implementation. 

I would rate it an eight out of ten. 

My primary use case is managing enterprise architecture design.

The most valuable parts of this solution are the richness of its features and its easy interface.

This product is expensive and would be improved by lowering its price.

I've been using this solution for two years.

I've had no problems or glitches with the stability.

There have been no issues with scalability.

The setup was pretty straightforward.

Before implementing, make sure to do your due diligence on the whole enterprise. I would give this solution a score of nine out of ten.

We are partners and resellers of MEGA HOPEX and I'm a consultant and director of our company. 

MEGA has different models and different disciplines, but perhaps for me, the best feature would be that it has one unique repository for all of them. On the modules, they are MEGA HOPEX, IT portfolio management, enterprise architecture, business process, analytics, governance, risk and compliance. Every module sets up the same information in a unique repository. It's a very good and tight integration for every stakeholder in the company.

There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it. They could also perhaps include more out of the box integrations. 

I've been using this solution for four years. 

The stability has definitely improved with the more recent releases. 

The scalability is good. You can have a few users, or you can have hundreds and it's not an issue. Most of our clients are enterprise companies.

We haven't had any issues with technical support. Every time we need anything, we've received it. They have a lot of material, and a very big community also, which helps a lot for the different customizations.

The initial setup is reasonably straightforward. It requires some kind of training, but nothing too difficult. Within two days you can almost become an expert in every model, for sure.

One of my colleagues carried out an evaluation of some other solutions and I believe his main claim was that the other tools were not a whole solution. You have providers and companies that give you different solutions for every arena in enterprise architecture and not always the integration or sharing of the common objects that you need.

I would recommend contacting MEGA, asking questions and analyzing your requirements against the solution. MEGA has multiple language support and not only for technical support. The tool is also available in different languages. If your company needs enterprise architecture then you won't have any difficulty with MEGA.

I would rate this solution a nine out of 10. 

Personally, I have not worked in the production side for this product. I am on the engineering side and perform maintenance on different solutions in the company, including this one.

I am assisting a local company with its maintenance at two different sites. For the most part, 95%, MEGA HOPEX is being used for change management. It is also being used for incident management.

The most valuable feature is that the software controls everything from a single management window. That is a real plus

I would like to see more regular updates released.

The deployment should be made easier.

I have been using MEGA HOPEX for about a year and a half.

This solution is stable for the end-users; however, it is not stable on the development side. Working from the cloud means working from a non-management platform.

HOPEX is quite scalable. The company that I am working with has approximately 200 people using this solution. Some of the are engineers, whereas others are technicians.

It was harder to follow the documentation than I expected.

I have never set up a production site, although I have set up a development site. I can say that it wasn't easy but it wasn't hard, either. The difficulty and complexity of the initial setup is somewhere in the middle.

Deploying to the 200 sites took approximately two months.

I had some assistance from other engineers in my company when I deployed within the development environment. I also received a little bit of technical help from the vendor.

My advice to anybody who is implementing this solution is to consider using VMware because it has been helpful for us. I would also suggest getting help with the implementation.

I would rate this solution an eight out of ten.

The most valuable features for us are related to business processes.

The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more.

I've been using the solution for three years so far.

At first, the solution wasn't too stable. It's improved. Now it's okay.

The solution is scalable. If a company needs to expand it, it's completely possible to do so. 

We only have one person currently working on the solution.

The initial implementation has a moderate amount of difficulty. It's mostly easy, but there were a few items in the release I implemented that were challenging. 

Deployment took us about three days. It didn't take too long.

The licensing is on a yearly basis. I'm not sure exactly what the yearly costs are, as I don't handle this aspect of the solution. I believe it may be around $2,000-$3,000.

We're only customers. We aren't partners or resellers of the solution.

I'm not sure which version of the solution we're currently using.

I'd rate the solution seven out of ten. The solution is one of the best. We've been very happy with it.

I don't use MEGA HOPEX myself, but I deliver it to my clients. Our clients' primary use case of this solution is for IT portfolio management. Our clients use it to determine things like application redundancy or if they want to get an overview of the full landscape of the application architecture. Also if they want to know the conflict detection between the application life cycle and the technology life cycle that supports the application.

I find the IT portfolio management very valuable and helpful.

The support service form MEGA is quite good, but it could be better regarding the EA system competition is getting tougher. I feel that there isn't enough time spent on conservation or knowledge sharing with the MEGA support team. The extensive knowledge sharing is needed, due to MEGA HOPEX has a comprehensive but also complex practical framework. I feels very often struggle to figure out the capabilities of MEGA HOPEX, especially how to maximize the utility of the system.

I have been working with MEGA HOPEX for two years now.

My experience is that stability depends on the customization. If you use basic customization, it's quite stable, but if you have many customizations, I cannot say it's stable.

But if you have moderate customization, it's quite stable I think. The client must be able to adjust the requirements of the application. 

We haven't tried to scale yet, but I believe it's quite big scalable for all layers of EA.

I work closely with the technical support team of MEGA HOPEX. If we can't get a solution for a client, we ask the technical team to give us some guidelines on how to resolve the problem.

The initial setup wasn't too complex, but it wasn't easy either. Sometimes you will need to get help from an engineer that has technical knowledge.

Deployment doesn't take too long. If the client doesn't have high compliance security, it will take between two or three weeks. It took us almost two months to do the upgrade. But it wasn't caused by the system. It was caused by the security compliance. 

It's  better if it's the price is more flexible.

I think that MEGA HOPEX is a comprehensive EA solution, but the challenge is how to use it properly so that it works for your organization. On a scale from one to 10, I rate it an eight. 

We use this solution for capability assessment and modeling business processes.

This solution provides a shared repository for EA artifacts and enterprise components.

The most valuable feature of this solution is the reuse of common enterprise components and entities.

The tool usability is weak and it also has a high learning curve.