We use the product for application portfolio management. We capture a list of applications and draw architecture diagrams.
Technology Architect at a financial services firm with 10,001+ employees
Helps with application portfolio management and architecture diagrams
Pros and Cons
- "We use the portfolio management feature heavily."
- "The tool's UI should be more user-friendly."
What is our primary use case?
What is most valuable?
We use the portfolio management feature heavily.
What needs improvement?
The tool's UI should be more user-friendly.
For how long have I used the solution?
I have been working with the product for two years.
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MEGA HOPEX
June 2025

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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have ten users for the product.
How are customer service and support?
We don't have direct tech support. We avail support through a system integrator.
How would you rate customer service and support?
Neutral
How was the initial setup?
We had faced some issues with the tool's setup and it took a few days to configure and deploy.
What other advice do I have?
I would rate the product a seven out of ten. You need to explore other options before selecting this product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Director of the Division Consulting Business Process and Director of Enterprise Architecture at a tech services company with 1-10 employees
Its panel offers various views, and it can integrate with a range of apps
Pros and Cons
- "HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
- "We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
What is our primary use case?
HOPEX has different modules. The one we use the most is the IT infrastructure module for process management. One guy on my team is in charge of this component, whereas I am the solution architect. I think there are at least three or four modules.
If a client wants to integrate an app with the HOPEX console, they need to pay MEGA for that service, and it's expensive. We offer that integration to clients as a service because we know how to integrate and reassess the cost.
What is most valuable?
HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico.
What needs improvement?
We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX.
For how long have I used the solution?
I've been using HOPEX for around four years. The first tool that we acquired was Casewise around six or seven years ago. We started using MEGA four years ago. My company is a global bank that operates in Spain, Mexico, and the United States.
What other advice do I have?
I rate MEGA HOPEX eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
MEGA HOPEX
June 2025

Learn what your peers think about MEGA HOPEX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
Enterprise Architecture Consultant at ZealHosts Consulting
Fantastic tool for process architecture but should be less expensive
Pros and Cons
- "What I find the most valuable is the process workflow. It is really good."
- "MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
What is most valuable?
What I find the most valuable is the process workflow. It is really good.
The fact that you can decompose is also valuable, as is the file D structure. Also, the fact that you can have your own logical repository structure and you can drag and drop is very valuable. This is largely because of its intuitiveness.
Once you understand the logic behind the tool, MEGA HOPEX is quite intuitive. I also like the ability to create custom reports. I like the fact that you can share repository content via web to other end users who are not architects.
What needs improvement?
Of course, there is always room for improvement. There should be an integration with the Microsoft Office platform, for instance. I can compare it to a tool like Orbus. In Orbus, there is already an integration with Microsoft. So, if I already have network diagrams already built in a Microsoft solution, I can bring it into Orbus. I can actually pull a number of the building blocks. I can map parts of the diagrams into the inventory. That is a very, very good feature.
MEGA HOPEX could also definitely have a lower price.
For how long have I used the solution?
I used MEGA HOPEX for about three to four years.
How are customer service and support?
MEGA HOPEX's technical support is fantastic. If it's paid for, it's fantastic. They have very knowledgeable engineers and support practitioners, especially considering that the tool has been around for quite some time.
MEGA HOPEX also has extensive documentation. So quite a number of issues can be resolved just by looking through the documentation. For more complex things, you probably will need their support. They also provide support for metamodel customizations and that is equally good as well.
How was the initial setup?
The initial setup is very easy, but it depends on type of deployment you want to do, whether it is standalone or otherwise. They have a file place database structure that they use and integrations for Oracle and Microsoft SQL servers.
The deployment guides are very good. You can just pick up any of the deployment guides. Once you have the license, just follow through and run the installation. The installation on both platforms is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of MEGA HOPEX is too high. MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool.
What other advice do I have?
My advice is that if you have the budget for it, MEGA HOPEX is a fantastic tool. It will especially help you if you are heavily focused on process architecture. MEGA HOPEX maps your org structure and you can use that to build in your processes and then just directly house your processes into the org structure. This is just a fantastic workflow in terms of the engineering and the thinking behind its structure. The pricing is an issue, however. MEGA HOPEX could be more affordable. They could also create some form of community-based addition to allow a wider audience access and play around with the tool. I think this would be a welcome development.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good unified repository and good availability but is quite expensive
Pros and Cons
- "Its availability is very good."
- "The solution is quite expensive."
What is our primary use case?
We picked it as we wanted something that included all of the shapes represented in the software architecture solutions of our company. We created near 2,000 products that we have in the company. We used this product to represent the software architecture of our solutions and the mapping within the processes of the company.
We tried to map a set of fields and we have and combined it with the processes of the company.
What is most valuable?
The main feature that we like the most is the ability to have a unique repository where all the architects can interact and play together with the shapes of different architecture solutions. They have a unified repository where users can share the developments they're working on.
Its availability is very good.
We've had some internal changes in the company. It allows us to start with an initiative that will accumulate new architecture solutions. At this moment, the initiative works with specifically with HOPEX and we are able to adapt it to our new company direction.
What needs improvement?
I can't speak to which features are missing. I don't have any information on that and don't really have any input.
The solution is quite expensive.
For how long have I used the solution?
We've been using the solution since before the pandemic. We started using it around 2019.
Which solution did I use previously and why did I switch?
We use Sparx Systems as well as MEGA HOPEX. Our organization bought both solutions.
What's my experience with pricing, setup cost, and licensing?
I found that the solution is very expensive for what it does. We are integrated with both HOPEX and Sparx solutions, however, Sparx Systems we work with on a set of licenses that we had previously, in 2018. We find it a bit less expensive.
Which other solutions did I evaluate?
Since we use both HOPEX and Sparx, it's easy to compare the two.
For example, if you compare the price of MEGA HOPEX with Sparx Systems Enterprise Architect, Sparx is cheaper. Our company is looking at pricing and it's an important factor we are taking into account. However, Sparx can be a bit slow. If you are trying to design software architecture, sometimes we run into issues and need to refresh. HOPEX also occasionally needs to be refreshed as well, actually.
We find Sparx to be more useable as well.
What other advice do I have?
We are customers and end-users. We don't have a business relationship with the company.
I'd rate the solution at a seven out of ten. If the architecture was a bit better, I might rate it higher.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architecte entreprise at a energy/utilities company with 10,001+ employees
Good functionality, but better documentation and training is needed
Pros and Cons
- "This is a complete package with all of the functionality that we need."
- "Better documentation and training would be helpful."
What is our primary use case?
The modules that we use are MEGA Process and MEGA Architecture.
What is most valuable?
This is a complete package with all of the functionality that we need.
What needs improvement?
The user interface for the version that we are using is not modern.
This is a complex product. For me, all of the functionality in this product exists, but it is not well explained. Better documentation and training would be helpful.
It was very difficult to adapt MEGA to our way of working. You have to spend 40% of the time thinking about how you will implement and use the MEGA concept.
For how long have I used the solution?
I have been working with MEGA HOPEX for 10 years.
What do I think about the stability of the solution?
We have had some issues with stability but they are related to Citrix, and not due to MEGA.
How are customer service and technical support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
My company also uses Planview, but not the part that is dealing with architecture.
What about the implementation team?
We have an internal support team and when we have a problem, we contact them.
What other advice do I have?
My advice to anybody who is considering MEGA HOPEX is that it's a complete solution. All of the functionality is implemented. However, it is a complex product. Somebody who wants to use it should understand all of the functionality, but select only 20% of the concepts and use them very well. It's not necessary to use the full functionality and we spent too much time on the gain we received.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consulting Manager at a tech services company with 11-50 employees
Straightforward solution to set up and use with the IT Portfolio Management module being the most valuable feature for our company
Pros and Cons
- "We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
- "It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
What is most valuable?
We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module. This has helped in my duty to ensure the gathering of artifacts and repositories for analysis for my clients. We also make use of the Business Process Analysis feature.
What needs improvement?
This is a good product with many features and this can make it easy to get lost in what to use. A more friendly user manual would be good.
It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB.
For how long have I used the solution?
I have used this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
I have clients with 2 users and clients with more than 25 users and find it is a scalable solution. This does depend on how you use the solution. HOPEX is a suitable solution for larger scale use but you will need to pay per license. Using HOPEX, you can have an unlimited amount of users.
How are customer service and support?
My team act as the HOPEX local technical support in the national region and we often help from the principal support team. This support team is helpful and responsive.
How was the initial setup?
The setup was straightforward to deliver the use cases of enterprise architecture.
What's my experience with pricing, setup cost, and licensing?
This solution is reasonably priced but would be more competitive at a slightly lower price.
What other advice do I have?
I would suggest that any prospective user understands exactly what their use case for this solution would be before implementation.
I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Web and eCommerce Lead at a renewables & environment company with 1,001-5,000 employees
Feature-rich with an easy interface
Pros and Cons
- "The most valuable parts of this solution are the richness of its features and its easy interface."
- "This product is expensive and would be improved by lowering its price."
What is our primary use case?
My primary use case is managing enterprise architecture design.
What is most valuable?
The most valuable parts of this solution are the richness of its features and its easy interface.
What needs improvement?
This product is expensive and would be improved by lowering its price.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
I've had no problems or glitches with the stability.
What do I think about the scalability of the solution?
There have been no issues with scalability.
How was the initial setup?
The setup was pretty straightforward.
What other advice do I have?
Before implementing, make sure to do your due diligence on the whole enterprise. I would give this solution a score of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founding Partner at a tech services company with 1-10 employees
It provides a unique repository with good and tight integration
Pros and Cons
- "Every module sets up the same information in a unique repository."
- "Lacking more out of the box integrations."
What is our primary use case?
We are partners and resellers of MEGA HOPEX and I'm a consultant and director of our company.
What is most valuable?
MEGA has different models and different disciplines, but perhaps for me, the best feature would be that it has one unique repository for all of them. On the modules, they are MEGA HOPEX, IT portfolio management, enterprise architecture, business process, analytics, governance, risk and compliance. Every module sets up the same information in a unique repository. It's a very good and tight integration for every stakeholder in the company.
What needs improvement?
There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it. They could also perhaps include more out of the box integrations.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
The stability has definitely improved with the more recent releases.
What do I think about the scalability of the solution?
The scalability is good. You can have a few users, or you can have hundreds and it's not an issue. Most of our clients are enterprise companies.
How are customer service and technical support?
We haven't had any issues with technical support. Every time we need anything, we've received it. They have a lot of material, and a very big community also, which helps a lot for the different customizations.
How was the initial setup?
The initial setup is reasonably straightforward. It requires some kind of training, but nothing too difficult. Within two days you can almost become an expert in every model, for sure.
Which other solutions did I evaluate?
One of my colleagues carried out an evaluation of some other solutions and I believe his main claim was that the other tools were not a whole solution. You have providers and companies that give you different solutions for every arena in enterprise architecture and not always the integration or sharing of the common objects that you need.
What other advice do I have?
I would recommend contacting MEGA, asking questions and analyzing your requirements against the solution. MEGA has multiple language support and not only for technical support. The tool is also available in different languages. If your company needs enterprise architecture then you won't have any difficulty with MEGA.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.

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Updated: June 2025
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