ITPM – It provides a central location to manage our technology portfolio and standards/governance.
Senior Enterprise Architect at a tech services company with 10,001+ employees
It provides a central repository of all architecture artifacts. Managing the new licenses and roles was difficult on the initial setup.
What is most valuable?
How has it helped my organization?
It provides a central repository of all architecture artifacts as well as application inventory. It has made it easier to do impact analysis. It’s slowly becoming the authoritative source of current state application architecture.
What needs improvement?
We would like the reporting and analytics, road mapping, import/export functionality, and data modelling capabilities to be improved.
What was my experience with deployment of the solution?
It was a bit challenging to convert our old Mega licensing model to the new Hopex licensing model which is at a more granular level. Managing the new licenses and roles was difficult on the initial setup.
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MEGA HOPEX
January 2026
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What do I think about the stability of the solution?
There were no issues with the stability.
What do I think about the scalability of the solution?
We have had no issues scaling it for our needs.
How are customer service and support?
Overall, they have good support.
Which solution did I use previously and why did I switch?
We evaluated other EA tools but we already had Mega in-house and continued to use it.
How was the initial setup?
Fairly straightforward. There were some steps in the documentation that were not clear but with tech support’s help we overcame the issues.
What about the implementation team?
We implemented it in-house with an enterprise architect and system administrator working together. We developed an implementation plan before starting the initial deployment and/or upgrade.
What was our ROI?
Mega needs to simplify their licensing model more like other leading EA tools in the market.
What other advice do I have?
Collect accurate and up-to-date data about your environment before implementing an EA tool. Have an approach in terms of what objects to create in the tool in what order. Set up a sandbox environment to familiarize the architects and other users with the tool. Avoid creating extraneous objects in the production environment; start with small set of objects and artifacts that add value and will be used.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founding Partner at a tech services company with 1-10 employees
Scalable product with in-built reporting features
Pros and Cons
- "It's excellent for supporting decision-making."
- "There could be continuous AI enhancements for the platform."
What is our primary use case?
We use MEGA HOPEX for business process management, enterprise application portfolio management, governance risk and compliance, and data intelligence.
What is most valuable?
The continuous evolution of the platform is significant. The last version includes an AI assistant for helping customers with natural language questions. It has been marked as a leader in all the analysts' quadrants, like Gartner.
What needs improvement?
There could be continuous AI enhancements for the platform.
What do I think about the stability of the solution?
We can add as many users as we want. The product remains stable.
What do I think about the scalability of the solution?
The product is highly scalable. We have customers with thousands of users. The tool can generate a static website for consultation with a large number of users.
How was the initial setup?
They could make the setup process easier to adapt and incorporate all the rules and commands on compliance subjects into the tool.
It might be a good idea to have two instances, one for testing upgrades and another for production. Customers usually start with one point and then expand to include the application portfolio, which is well-managed. The main benefit of the tool is its modular nature. You can start from any discipline and it integrates seamlessly with other areas.
What's my experience with pricing, setup cost, and licensing?
The product is reasonably priced for the value it offers. There's a good balance between cost and features.
What other advice do I have?
The product has many built-in reports and the ability to create custom dashboards and screens. It's excellent for supporting decision-making.
I advise others to ask for a demo or have a conversation with a representative. It will answer all their questions and address their requirements.
I rate MEGA HOPEX a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: January 2026
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Buyer's Guide
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