Melissa Data Quality Reviews

Data merge, purge, quality, and append.

I was able to dedupe millions of records in the past, and append the most recent email.

• The flexibility of their products
• Services for all manner of data-driven organizations, no matter their size or budget.

Better email append coverage (but every vendor struggles with this).

No issues. Everything worked as expected, and exceeded expectations.

It depends on whether you can run extremely large lists on multiple servers. Any sort of dedupe or fuzzy match is processing intensive, regardless of the vendor.

I requested a hands-on webinar and received it the same day.

I will continue to use Discover RainKing, as well as D&B for firmographics, Synthio (formerly Social123), HG Data, Reachable, Smarte, GoodData. Each vendor has unique strengths and weaknesses. Melissa Data is often best for the price, quality, thoroughness, and speed.

For my particular need, it required about an hour to learn their online system, but they also provided a live webinar session – fantastic!

Be sure to determine how the data is priced (record-based versus credit-based or some hybrid of data and services).

Melissa's sales executives can be of tremendous value in pricing and best practices.

I still use D&B, Synthio, Discover.org and RainKing, but Melissa Data is always a contender for B2C data needs.

Regarding advice to others looking for similar solutions:

1. Explore Melissa's products and services online.
2. Speak with one of their sales reps.
3. Schedule an online demo.

I rate it a 10 out of 10, based on value, quality, speed, and features.

Start with Melissa Data, explore a few of their competitors, and then decide based on these factors: data type (B2B or B2C) / pricing / data quality / data fields / system utility / customer support.

Looking up cell phone numbers and demographic data.

Allows us to identify cell phones before dialing, and giving us data about callers.

Melissa Data Personator and Global Phone Check.

Needs more specific data in a single lookup.

No issues whatsoever.

Have not tested, but sure the calls can be scaled.

Very good. All engineers are top-notch.

Whitepages.com and other sites.

Straightforward. Good API documentation.

Check out all options and get what you need.

We evaluated Whitepages.com.

Work with an integration partner.

Parsing address data from a single field.

Address parsing. Our other software does not have this functionality.

Better results in parsing, as described on the website.

No issues.

No issues.

Tech support itself is okay, but they could not achieve desired results.

We switched because we were doing it manually.

It would be nice if it also had a user interface, as it did in years past.

Test the product thoroughly before buying.

There are no other viable options.

Did not work as advertised.

Understand its limitations.

We need to verify NCOA for sending out bulk mailings.

NCOA address verification was a requirement from USPS to send out the mailers. This was the only option that charged per address, which was extremely helpful since we are a small non-profit school. We didn't need the 10,000+ list verification services that the other providers offered.

Enables us to send out bulk mailings when we need to verify NCOA.

Once a list is processed it gives a report, which is great. However, if there was a section with report history, that would be very helpful.

If I had multiple Excel files open and ran Listware it would crash Excel, charge the credits, and not save the results.

No issues.

I haven't needed it.

It was unique given the type of application, but it was easy to set up. Plug and play.

By far the best pricing and licensing option we have found for a small organization, since we can buy credits in small increments and they don't expire.

We evaluated top results in Google.

Pick what fits your needs, ask around.

We use Listware Online to get personal information from home addresses.

We have only been using this for about two months, but it has sped up our processing significantly. It makes data mining easy and fast. We don't have to spend an entire month gathering correct information on leads. With LWO, all we need is a list of home addresses, and in minutes we have names and phone numbers to increase our chance of these leads becoming customers.

It's most useful in getting us names of homeowners. The phone numbers also make it convenient and easy to contact potential leads. This allows us to personalize postcards to advertise our services.

I wish there was a way to do a "test run" and see what a particular format will give you.

No issues.

No issues.

We have not needed much help, but the help we have gotten has been quick and simple.

It was very simple and easy. I was able to do it with minimal assistance, as it is very easy to understand.

Be sure, before you spend your credits, that you have everything set up the way you want.

Zscrubber. Melissa Listware Online is much easier.

I rate it a nine out of 10. It gets us all the information we need quickly and easily. It's convenient to be able to simply upload a spreadsheet and use a predetermined template; it only takes a few minutes to process.

Customer address verification.

Decreased charges incurred from UPS for incomplete or bad addresses.

Address verification. It ensures our customers get their packages, and we aren’t charged for incomplete address information.

Further improved address data.

Also, I'd generally prefer an API-based solution going forward, and one that does fraud verification at the same time.

No issues.

No issues.

Supportive as needed. Have not required much support.

There are some hitches, especially with the new encoding, but otherwise it’s relatively simple.

Generally, the cost is ROI positive, depending on your shipping volume.

Yes, we evaluated other options. Not disclosing them at this time.

I would also check out EasyPost and Whitepages and see what solution works best for you.

We utilize Melissa Data’s Business Coder product to return the NAICS code on businesses, based on business name and address. We bundle it with our own product to return the business’ industry.

Our organization does not use it directly. We use it in our product that we sell to other businesses.

We only use the one feature for the NAICS code. This allows our product users to know what industry a business is in.

Since we only use one service, and that is only to obtain the NAICS code on a company, the only suggestion is to continually update the database with NAICS codes on businesses.

We haven’t used any Melissa Data technical support.

Our programmers did the API install. As far as I know it went smoothly.

We also evaluated and requested a quote from Experian, which was far more expensive.

This serves our single need and we may utilize Melissa Data for other lookups, such as validate address lookup, in the future.

Test it out with real business data and validate that the industry is accurate. If not, send to Melissa Data and they will respond with more analysis and information. This was very helpful.

It gives me an assessed value of the property in question. My partner and I are property investors, and it's good to get an assessed value. Other databases that we extract information from don't always give us that. So we're able to get an assessed value to cull out properties that we're not interested in.

Extracting the property in question, the owner's address, and the address coming off of the APN number.

It really hasn't given us a phone number for the owner of the property, and that's one thing I'd really like to be getting. Either a phone number or email.

One thing I would want to have, when you're doing a property search, you can do it either on the FIPS in the APN number or the address itself. For some entries, I'll have the APN number, and some I'll have the address. Apparently it cannot process something when both the FIPS-APN and the address are on there. I have to sort, once with one and once with the other, which is a little bit of a pain.

It seems pretty stable. I haven't seen any problems with it.

I haven't seen any problems yet. I do have to go through White Pages to try and get information about an owner, which is a different set. I'd love to see that incorporated in Melissa Data.

There was one time I was trying to figure out how to actually get the databases loaded and called up tech support. They were very helpful. They actually got online to get onto my desktop and see what was going on. It was very helpful. They were able to find my problems, and I was able to move on with it. Instantaneously getting on my screen and see what's going on was extremely helpful.

This is my first time using a solution like this.

It took me a little time. There are a couple of nuances that I had to struggle through, to first figure it out. Having tech support there really helped guide me through it. As far as getting the database formatted the way it should be, that took a little time to do. That may have been my problem as much as anything else.

I think it's worth the value for me to run it.

I just did a Google lookup and found Melissa Data, that's how I got there.

I'd say it's a great product. If those are the parameters that you want to find, it seems to do real well.

What would make it a 10 out of 10 for me would be the improvements I mentioned above.