No more typing reviews! Try our Samantha, our new voice AI agent.
Melissa Data Quality Logo

Melissa Data Quality pros and cons

Vendor: Melissa
4.2 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Melissa Data Quality offers a cost-effective solution with superior performance and tight SSIS integration.
Its address verification capabilities ensure accurate and complete customer data, reducing delivery errors.
The tool provides advanced standardization and survivorship logic for improved data quality and deduplication.
Users benefit from precise geocoding through GeoPoints for accurate location data management.
It significantly reduces processing time for data verification, enhancing the efficiency of marketing and communication efforts.

CONS

Melissa Data Quality is criticized for inaccurate address validation and parsing.
Processing performance is hindered by a single-threaded approach, limiting data handling capacity.
Users report challenges with the pricing model, which counts failed batch records and bumps to higher tiers unnecessarily.
Data quality issues such as mixing up family members and incorrect processing of FIPS-APN numbers are noted.
Technical support often attributes issues to user-side IT policies without offering solutions.
 

Melissa Data Quality Pros review quotes

GM
Data Architect at World Vision
Feb 21, 2024
The high value in this tool is its relatively low cost, ease of use, tight integration with SSIS, superior performance (compared to competitors), and attribute-level advanced survivor-ship logic.
it_user796209 - PeerSpot reviewer
CS Operations Manager
Jun 4, 2018
We mainly communicate with our customers via email, so we primarily use it to find a phone number so we can contact them more efficiently. This allows us to talk to them and resolve their issues much more quickly.
WK
Director at a tech services company with 1-10 employees
Jan 3, 2018
​Ability to keep our data set clean and usable for our community searches.​
Learn what your peers think about Melissa Data Quality. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
it_user796218 - PeerSpot reviewer
Developer at a tech services company with 1-10 employees
Jan 3, 2018
It saves a huge amount of time. Before using this service, we used a vendor that manually ran our lists through this NCOA list, which might have taken one to three business days to return the file. This was a huge bottleneck in our process, and the data returned was not always accurate. After switching to Melissa Data’s SmartMover, the process has been reduced to between ten minutes and three hours, depending on the amount of records sent.
it_user796212 - PeerSpot reviewer
Customer Resource Production Manager at a individual & family service with 5,001-10,000 employees
Jan 3, 2018
​It has a straightforward, easy setup.
it_user796215 - PeerSpot reviewer
Mailing Specialist
Jan 3, 2018
We are able to send out client mailings with the most accurate addresses possible.
it_user798219 - PeerSpot reviewer
General Manager
Jan 8, 2018
We like having the ability to write our own utilities/software to process our records and store the final output the way we want.
Jan 4, 2018
Our customer database is now significantly more accurate and reliable.
it_user798009 - PeerSpot reviewer
Operations and Business Technology Leader at a financial services firm with 10,001+ employees
Jan 7, 2018
Provides simplicity, ease of use, combined with overall accuracy of data.
it_user798006 - PeerSpot reviewer
Director at a logistics company with 1,001-5,000 employees
Jan 7, 2018
We use a Melissa API to access the data, so it easy to use, accurate, and fast.
 

Melissa Data Quality Cons review quotes

GM
Data Architect at World Vision
Feb 21, 2024
The tool needs to provide resizable forms/windows like all other SSIS windows. Vendor claims its an SSIS limitation however all SSIS components are resizable so that isn't true. This is just an annoyance but needless.
it_user796209 - PeerSpot reviewer
CS Operations Manager
Jun 4, 2018
We would appreciate it if there was a larger database so that we could find information more often. For example, we can search for 10 people and only find the information for three of them, if we are lucky.
WK
Director at a tech services company with 1-10 employees
Jan 3, 2018
We have noticed that some of the emails and addresses return with confusing or incorrect codes, but for the most part, it is accurate.​
Learn what your peers think about Melissa Data Quality. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
it_user796218 - PeerSpot reviewer
Developer at a tech services company with 1-10 employees
Jan 3, 2018
The billing structure does not seem very accurate. We’ve had issues with miscounted batch records processed
it_user796212 - PeerSpot reviewer
Customer Resource Production Manager at a individual & family service with 5,001-10,000 employees
Jan 3, 2018
Needs to provide more phone numbers, even cell numbers (scrubbed numbers).
it_user796215 - PeerSpot reviewer
Mailing Specialist
Jan 3, 2018
It would be helpful if a list of the codes and explanations could be included.
it_user798219 - PeerSpot reviewer
General Manager
Jan 8, 2018
We are no longer using Melissa Data to clean up our address information as there are free tools that we can use to do the same thing.
Jan 4, 2018
It could always be cheaper.
it_user798009 - PeerSpot reviewer
Operations and Business Technology Leader at a financial services firm with 10,001+ employees
Jan 7, 2018
Tech support at Melissa Data was very quick to wash their hands of an issue and say it's IT policies on my side that are causing the issue. There was no offer to try and find a work-around. Just an overwhelming attitude of "it’s not our problem."
it_user798006 - PeerSpot reviewer
Director at a logistics company with 1,001-5,000 employees
Jan 7, 2018
There are some companies out there using Google or other sources to check / confirm if addresses are residential. If Melissa is not doing this, that could be an improvement.