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Melissa Data Quality vs SAP Information Steward comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Melissa Data Quality
Ranking in Data Quality
11th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
Data Scrubbing Software (4th)
SAP Information Steward
Ranking in Data Quality
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Metadata Management (12th)
 

Mindshare comparison

As of August 2026, in the Data Quality category, the mindshare of Melissa Data Quality is 4.0%, up from 3.0% compared to the previous year. The mindshare of SAP Information Steward is 2.9%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Quality Mindshare Distribution
ProductMindshare (%)
Melissa Data Quality4.0%
SAP Information Steward2.9%
Other93.1%
Data Quality
 

Featured Reviews

GM
Data Architect at World Vision
SSIS MatchUp Component is Amazing
- Scalability is a limitation as it is single threaded. You can bypass this limitation by partitioning your data (say by alphabetic ranges) into multiple dataflows but even within a single dataflow the tool starts to really bog down if you are doing survivorship on a lot of columns. It's just very old technology written that's starting to show its age since it's been fundamentally the same for many years. To stay relavent they will need to replace it with either ADF or SSIS-IR compliant version. - Licensing could be greatly simplified. As soon as a license expires (which is specific to each server) the product stops functioning without prior notice and requires a new license by contacting the vendor. And updating the license is overly complicated. - The tool needs to provide resizable forms/windows like all other SSIS windows. Vendor claims its an SSIS limitation but that isn't true since pretty much all SSIS components are resizable except theirs! This is just an annoyance but needless impact on productivity when developing new data flows. - The tool needs to provide for incremental matching using the MatchUp for SSIS tool (they provide this for other solutions such as standalone tool and MatchUp web service). We had to code our own incremental logic to work around this. - Tool needs ability to sort mapped columns in the GUI when using advanced survivorship (only allowed when not using column-level survivorship). - It should provide an option for a procedural language (such as C# or VB) for survivor-ship expressions rather than relying on SSIS expression language. - It should provide a more sophisticated ability to concatenate groups of data fields into common blocks of data for advanced survivor-ship prioritization (we do most of this in SQL prior to feeding the data to the tool). - It should provide the ability to only do survivor-ship with no matching (matching is currently required when running data through the tool). - Tool should provide a component similar to BDD to enable the ability to split into multiple thread matches based on data partitions for matching and survivor-ship rather than requiring custom coding a parallel capable solution. We broke down customer data by first letter of last name into ranges of last names so we could run parallel data flows. - Documentation needs to be provided that is specific to MatchUp for SSIS. Most of their wiki pages were written for the web service API MatchUp Object rather than the SSIS component. - They need to update their wiki site documentation as much of it is not kept current. Its also very very basic offering very little in terms of guidelines. For example, the tool is single-threaded so getting great performance requires running multiple parallel data flows or BDD in a data flow which you can figure out on your own but many SSIS practitioners aren't familiar with those techniques. - The tool can hang or crash on rare occasions for unknown reason. Restarting the package resolves the problem. I suspect they have something to do with running on VM (vendor doesn't recommend running on VM) but have no evidence to support it. When it crashes it creates dump file with just vague message saying the executable stopped running.
FranciscoSantos - PeerSpot reviewer
Director at Pixel Studio PTY
Provides accurate data that is validated against a personalized reference tool
For most SAP customers, Information Steward is enough because it is able to build quality data rules to detect issues in the source systems like SAP HANA, Business Warehouse, or other systems. A business user can first organize their data into several data domains. For example, procurement, human resources, and logistics setup. The domains can build data quality dimensions where you can describe the kind of rule that you are going to use. The user then can immediately see if something is wrong with their data using traffic lights. Another great feature of SAP Information Steward is the accuracy that the content is followed by validating against the reference tool. With the solution, you are creating data quality dimensions. Within these dimensions, you are creating business data quality rules that are looking for specific fields. From these rules, you can create a scorecard. The scorecard will highlight the percentage of good data and ensure the user can feel confident that the data is accurate within predetermined limits. SAP tables have field names that are very cryptic, making them hard to understand the meaning of the fields. Metapedia helps describe these fields in business terms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a Melissa API to access the data, so it easy to use, accurate, and fast."
"We now have less errors on catalog address labels."
"Through more accurate data, our marketing department has been able to increase delivery and conversion rates through email direct marketing initiatives."
"Address verification ensures our customers get their packages, and we aren’t charged for incomplete address information."
"Cleansing addresses of referring healthcare facilities to improve duplicate identification and geocoding their addresses."
"It saves a huge amount of time. Before using this service, we used a vendor that manually ran our lists through this NCOA list, which might have taken one to three business days to return the file. This was a huge bottleneck in our process, and the data returned was not always accurate. After switching to Melissa Data’s SmartMover, the process has been reduced to between ten minutes and three hours, depending on the amount of records sent."
"Personator application was able to append emails, new address if moved, phone number, geocode, and also standardizes existing customer information."
"Contact Verify is very simple to use and performs very fast."
"The scorecard will highlight the percentage of good data and ensure the user can feel confident that the data is accurate within predetermined limits."
"The ability to analyze the data even before we start the transformation of it, and generating the user-friendly interface, giving analytical reports, and helping create the transformation rules before we proceed with the data migration part was the most helpful part of the solution for our company."
"Ability to collect information, monitor user access and to plan storage capacity."
"The data profiling was excellent, as was the ease of generating the dashboards."
"The product has improved company efficiency because we're able to categorize the need for user access at the folder level across storage enterprise wide."
"The most valuable features are data quality insight, metadata management, and metadata dictionary."
"Data integration is much easier with Information Steward - irrespective of the data sources, integration is very smooth and easy."
"The solution is very fast."
 

Cons

"Pricing model."
"The custom software solution we still use in-house makes Excel a lot slower than usual."
"Pricing is based on tiers, with each tier capped at a specified number of records processed. Once you go over the cap at one tier, you are automatically bumped to the next tier. However, they seem to count failed batch processes so it’s good to keep track of the number of records sent. They’ll fix the count when notified, but their system fails to detect actual successful processes versus failed processes."
"More countries should be supported by Melissa."
"Update feature"
"It would be nice if it also had a user interface, as it did in years past."
"To continually update the database with NAICS codes on businesses."
"Needs to provide more phone numbers, even cell numbers (scrubbed numbers)."
"SAP is a bit pricey, and better tools are available for a lower price."
"SAP Information Steward is an expensive solution compared to others."
"The solution could improve by incorporating other applications, such as Power BI to show more visualization. More interaction with other solutions would be a good benefit."
"In some cases they have given extraneous or erroneous information, which is completely useless."
"Performance could be improved."
"From a performance perspective, sometimes it behaves weirdly. When we are connecting with the file-based system, it doesn't give us the correct results, or it somehow shows us there is this issue with the data or the file connectivity."
"The user experience of metapedia could be improved."
"The support team is not very responsive."
 

Pricing and Cost Advice

"Cloud version is very cheap. On-premise version is expensive."
"Pricing is very reasonable, no licensing required."
"Trial subscriptions (via cloud) are very cheap and easy to use. It’s a great way to test Listware to see if you want to go deeper with integration."
"​We are concerned that our own pricing is going up every year for Melissa Data products, but we highly recommend the services for people who are routinely sending out mailings."
"Fully understand your volume, both monthly and annually. Speak with a Melissa account manager, they will put together an effective solution to meet your needs."
"They were willing to work with our preferred vendors, though it involved extra steps to get the license."
"This vendor has no equal in pricing for equivalent functionality."
"Generally, the cost is ROI positive, depending on your shipping volume."
"A bit pricey, and better tools are available for a lower price."
"I do not know if there were additional costs beyond the standard licensing fees."
"SAP Information Steward is an expensive solution compared to others."
"Smaller-sized organizations may not be able to invest in SAP Information Steward because of the cost."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
10%
Healthcare Company
6%
Comms Service Provider
6%
Manufacturing Company
19%
Government
12%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
 

Also Known As

No data available
Information Steward, SAP Data Insight
 

Overview

 

Sample Customers

Boeing Co., FedEx, Ford Motor Co, Hewlett Packard, Meade-Johnson, Microsoft, Panasonic, Proctor & Gamble, SAAB Cars USA, Sony, Walt Disney, Weight Watchers, and Intel.
American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated
Find out what your peers are saying about Melissa Data Quality vs. SAP Information Steward and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.