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Melissa Data Quality vs SAP Information Steward comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Melissa Data Quality
Ranking in Data Quality
10th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
40
Ranking in other categories
Data Scrubbing Software (4th)
SAP Information Steward
Ranking in Data Quality
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Metadata Management (10th)
 

Mindshare comparison

As of June 2026, in the Data Quality category, the mindshare of Melissa Data Quality is 4.1%, up from 2.9% compared to the previous year. The mindshare of SAP Information Steward is 2.9%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Quality Mindshare Distribution
ProductMindshare (%)
Melissa Data Quality4.1%
SAP Information Steward2.9%
Other93.0%
Data Quality
 

Featured Reviews

GM
Data Architect at World Vision
SSIS MatchUp Component is Amazing
- Scalability is a limitation as it is single threaded. You can bypass this limitation by partitioning your data (say by alphabetic ranges) into multiple dataflows but even within a single dataflow the tool starts to really bog down if you are doing survivorship on a lot of columns. It's just very old technology written that's starting to show its age since it's been fundamentally the same for many years. To stay relavent they will need to replace it with either ADF or SSIS-IR compliant version. - Licensing could be greatly simplified. As soon as a license expires (which is specific to each server) the product stops functioning without prior notice and requires a new license by contacting the vendor. And updating the license is overly complicated. - The tool needs to provide resizable forms/windows like all other SSIS windows. Vendor claims its an SSIS limitation but that isn't true since pretty much all SSIS components are resizable except theirs! This is just an annoyance but needless impact on productivity when developing new data flows. - The tool needs to provide for incremental matching using the MatchUp for SSIS tool (they provide this for other solutions such as standalone tool and MatchUp web service). We had to code our own incremental logic to work around this. - Tool needs ability to sort mapped columns in the GUI when using advanced survivorship (only allowed when not using column-level survivorship). - It should provide an option for a procedural language (such as C# or VB) for survivor-ship expressions rather than relying on SSIS expression language. - It should provide a more sophisticated ability to concatenate groups of data fields into common blocks of data for advanced survivor-ship prioritization (we do most of this in SQL prior to feeding the data to the tool). - It should provide the ability to only do survivor-ship with no matching (matching is currently required when running data through the tool). - Tool should provide a component similar to BDD to enable the ability to split into multiple thread matches based on data partitions for matching and survivor-ship rather than requiring custom coding a parallel capable solution. We broke down customer data by first letter of last name into ranges of last names so we could run parallel data flows. - Documentation needs to be provided that is specific to MatchUp for SSIS. Most of their wiki pages were written for the web service API MatchUp Object rather than the SSIS component. - They need to update their wiki site documentation as much of it is not kept current. Its also very very basic offering very little in terms of guidelines. For example, the tool is single-threaded so getting great performance requires running multiple parallel data flows or BDD in a data flow which you can figure out on your own but many SSIS practitioners aren't familiar with those techniques. - The tool can hang or crash on rare occasions for unknown reason. Restarting the package resolves the problem. I suspect they have something to do with running on VM (vendor doesn't recommend running on VM) but have no evidence to support it. When it crashes it creates dump file with just vague message saying the executable stopped running.
FranciscoSantos - PeerSpot reviewer
Director at Pixel Studio PTY
Provides accurate data that is validated against a personalized reference tool
For most SAP customers, Information Steward is enough because it is able to build quality data rules to detect issues in the source systems like SAP HANA, Business Warehouse, or other systems. A business user can first organize their data into several data domains. For example, procurement, human resources, and logistics setup. The domains can build data quality dimensions where you can describe the kind of rule that you are going to use. The user then can immediately see if something is wrong with their data using traffic lights. Another great feature of SAP Information Steward is the accuracy that the content is followed by validating against the reference tool. With the solution, you are creating data quality dimensions. Within these dimensions, you are creating business data quality rules that are looking for specific fields. From these rules, you can create a scorecard. The scorecard will highlight the percentage of good data and ensure the user can feel confident that the data is accurate within predetermined limits. SAP tables have field names that are very cryptic, making them hard to understand the meaning of the fields. Metapedia helps describe these fields in business terms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​It has a straightforward, easy setup."
"The customers' addresses are now complete, correct and follow one consistent format."
"Still, I would advise getting the service without hesitation."
"We mainly communicate with our customers via email, so we primarily use it to find a phone number so we can contact them more efficiently. This allows us to talk to them and resolve their issues much more quickly."
"The high value in this tool is its relatively low cost, ease of use, tight integration with SSIS, superior performance (compared to competitors), and attribute-level advanced survivor-ship logic."
"It saves a huge amount of time. Before using this service, we used a vendor that manually ran our lists through this NCOA list, which might have taken one to three business days to return the file. This was a huge bottleneck in our process, and the data returned was not always accurate. After switching to Melissa Data’s SmartMover, the process has been reduced to between ten minutes and three hours, depending on the amount of records sent."
"Customer service was excellent, and their technical team provides top support for people wanting to use the technology."
"Ability to validate addresses, make corrections to address."
"The solution is very fast, very stable, and very easy to use and straightforward."
"Initial setup was straightforward."
"Data insight is the most valuable feature."
"Data integration is much easier with Information Steward - irrespective of the data sources, integration is very smooth and easy."
"The most valuable features are data quality insight, metadata management, and metadata dictionary."
"The Data Cleansing and the scorecard dashboard are very valuable. Additionally, the financial aspect of SAP Information Steward is very good. When a rule is incorrect then it will show how much is it costing the business. These features are very valuable."
"The solution is user-friendly even for those who are dealing with it for the first time."
"Ability to collect information, monitor user access and to plan storage capacity."
 

Cons

"It changes names to what it thinks it should be when the spelling is different. It should not do this."
"The billing structure does not seem very accurate. We’ve had issues with miscounted batch records processed"
"There are some hitches in setup, especially with the new encoding, but otherwise it’s relatively simple."
"Tech support at Melissa Data was very quick to wash their hands of an issue and say it's IT policies on my side that are causing the issue. There was no offer to try and find a work-around. Just an overwhelming attitude of "it’s not our problem.""
"Needs to provide more phone numbers, even cell numbers (scrubbed numbers)."
"Pricing is based on tiers, with each tier capped at a specified number of records processed. Once you go over the cap at one tier, you are automatically bumped to the next tier. However, they seem to count failed batch processes so it’s good to keep track of the number of records sent. They’ll fix the count when notified, but their system fails to detect actual successful processes versus failed processes."
"It would be helpful if a list of the codes and explanations could be included."
"It will mix up family members at times, so we will change addresses at times that shouldn’t be changed."
"In some cases they have given extraneous or erroneous information, which is completely useless."
"The support team is not very responsive."
"The user experience of metapedia could be improved."
"We'd like to see some manipulation techniques included in SAP Information Steward."
"Needs to be more powerful on rules."
"Performance could be improved."
"SAP Information Steward is an expensive solution compared to others."
"SAP is a bit pricey, and better tools are available for a lower price."
 

Pricing and Cost Advice

"​It is affordable."
"The only complaint that I have towards it is they sell licenses based on a range of usage, and I feel those ranges are too large."
"Cloud version is very cheap. On-premise version is expensive."
"I think it's worth the value for me to run it."
"Be sure to determine how the data is priced (record-based versus credit-based or some hybrid of data and services)."
"Trial subscriptions (via cloud) are very cheap and easy to use. It’s a great way to test Listware to see if you want to go deeper with integration."
"Melissa pricing is competitive."
"This vendor has no equal in pricing for equivalent functionality."
"I do not know if there were additional costs beyond the standard licensing fees."
"SAP Information Steward is an expensive solution compared to others."
"Smaller-sized organizations may not be able to invest in SAP Information Steward because of the cost."
"A bit pricey, and better tools are available for a lower price."
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Top Industries

By visitors reading reviews
Construction Company
15%
Insurance Company
9%
Healthcare Company
7%
Comms Service Provider
6%
Manufacturing Company
18%
Government
15%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
 

Also Known As

No data available
Information Steward, SAP Data Insight
 

Overview

 

Sample Customers

Boeing Co., FedEx, Ford Motor Co, Hewlett Packard, Meade-Johnson, Microsoft, Panasonic, Proctor & Gamble, SAAB Cars USA, Sony, Walt Disney, Weight Watchers, and Intel.
American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated
Find out what your peers are saying about Melissa Data Quality vs. SAP Information Steward and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.