Try our new research platform with insights from 80,000+ expert users
Hardy-Jonck - PeerSpot reviewer
Managing Director at a tech vendor with 11-50 employees
Real User
Top 20
Nov 27, 2021
Low-code platform with good development tools
Pros and Cons
  • "The most valuable features are the decorative style, model-driven development, and the fact that Mendix validates flows. Mendix is quick to develop because it's a low-code platform. It's very robust, flexible, open, and scalable. It's for a low-code customer. The tooling is also really good and it has mobile capabilities."
  • "An improvement I would like to see is the ability to version manage independent modules. Their version management for software repositories must be better. It's good and you can do it, but it needs work."

What is our primary use case?

We have very broad use cases for Mendix. We use it for internal applications and writing customer applications. We create advanced omnichannel telephony and CRM apps and even have Mendix apps that will be considered big-data apps, like our IoT solution in Agriculture. 

We use Mendix to solve classical business problems, Risk solutions in fintech, Call Center apps, data processing, and used it to solve product development challenges that work well with rapid application processing for new product development. We do both new product development and also full largescale production systems on Mendix. We have solutions deployed on the cloud and on-premises.

How has it helped my organization?

We respond much quicker to challenges, our clients are more profitable and our staff love the opportunity to model and not write boring repetitive code.

What is most valuable?

One of the most valuable features in Mendix is its declarative model-driven development capabilities. Declarative development is important for the future of business software development; it allows us to rapidly model solutions without having to tell the computer how to do the basics. It allows us to focus on rich business logic rather than spending time managing boring technical details as is required with classical imperative development.  

Mendix helps reduce the total cost of ownership: It validates workflows and system flows and this saves significant time when developing and maintaining apps. Refactoring is much easier in Mendix and done with more confidence. 

Mendix apps are relatively quick to develop because it is a low-code platform. It's very robust, flexible, open, and scalable. It's for a low-code savvy customer. The tooling is also really good and it has good mobile app development capabilities with a platform suited to integration and publishing app services. 

So in a nutshell, valuable features: Mendix declarative modelling, finely-grained security model, easy data modelling, easy app integration, tooling, validation, mobile development features, ease of debugging, extensibility and attention to detail of the Mendix core team. 

What needs improvement?

We would like to see is the ability to version manage modules and not just the app. We need finer-grained version management for software repositories. Version management is good but it needs more work.

Also, because of the licensing model, Mendix apps are too monolithic. It would be great to have a microservices licensing model that works well for microservices especially designed to work with Kafka, Google Pub/Sub and streaming technologies. 

We need much better code refactoring tools, like IntelliJ but for Mendix. For example, if I wanted to maintain all projects and refactor Domain model fields in bulk, it would be good to have intelligent renaming across the whole model with regular expression syntax. The modeller is too clickety-click.

The most important feature I'd like to see is support for is first-rate JSON Schema support and first-rate GraphQL support. Of course, the Modeller must run on Mac, not Windows. 

Lastly, the licensing model does not scale well with many users. This is a huge problem as apps that have many users become very expensive and can kill the business case. Mendix is reasonably negotiable but it's a pain to deal with the licensing for each new project.

Buyer's Guide
Mendix
January 2026
Learn what your peers think about Mendix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with Mendix for 10+ years.

What do I think about the stability of the solution?

The stability is very good. This is low hassle, low maintenance technology. We write systems for clients on Mendix and the few support issues we've gotten have been quick to fix. The performance is excellent. 

What do I think about the scalability of the solution?

This product is scalable and it's relatively easy to scale. Because of its architecture, it can't scale like microservices that are designed for scaling across the globe, but Mendix has some horizontal and vertical scaling built in. It's not on the same level that you would get with a native cloud first node app. It's a little bit more limited, but there are still scaling options. 

How are customer service and support?

I would say they're good, but I've never encountered a software vendor with excellent support. 

Which solution did I use previously and why did I switch?

We tried others and settled on Mendix.

How was the initial setup?

The initial setup was simple. It's not difficult to do yourself. 

What about the implementation team?

We implemented through an in-house team. There are six people in my company working with Mendix. 

What was our ROI?

High, we do more with highly skilled engineers and love the speed of app development, especially the lower cost of maintaining apps over longer periods.

What's my experience with pricing, setup cost, and licensing?

Mendix seems expensive. But with Mendix, one needs fewer developers to achieve high velocity, and if your environment can achieve that, then the total cost of ownership is fine. It's not cheap, though and not all projects will benefit unless one has a bulk licensing agreement. 

This product is licensed per application, per user. Mendix has other features you can access with a separate license, like Data Hub, but the base license has more than most people need. 

Mendix needs much better React component/widget writing compatibility. it is still more difficult than it should be to add your own components.

Lastly, Low Code Tools are weak at developing multi-tenant apps. One quickly loses the speed advantage and running many apps gets too expensive and a maintenance hassle as these apps tend to be monolithic, partly due to licensing.

Which other solutions did I evaluate?

Yes, Outsystems but we much preferred Mendix's non-code generating style.  Model Driven Development needs to run a model. We also did not like the licensing model of Outsystems.

What other advice do I have?

I rate this product a nine out of ten. If you consider adopting Mendix, rather build a new culture and a new team. Do not just try and use legacy software developers who are passionate about older technologies. Use Mendix adoption as an opportunity to integrate business and IT; build new teams that are supported by first-rate software engineers AND new business engineers who can focus on understanding both business and IT. This allows one to model the business, understand the business, and develop the right software. 

Mendix is excellent for innovation. Whenever one has an opportunity for new product development, it's an excellent choice.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1600098 - PeerSpot reviewer
Chief Technology Officer at a financial services firm with 1-10 employees
Real User
Jun 29, 2021
Valuable business process management tool with low-code requirements
Pros and Cons
  • "The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective."
  • "Mendix is slightly less scalable than I'd like."

What is our primary use case?

We have a loan origination platform. What we're looking to do is have a dynamic process whereby, based on a variety of inputs, we can tailor the journey. At the moment, we're debating how that kind of journey works and if we put some kind of workflow in place, then firstly, this becomes a living documentation and, secondly, it's quite easy to be flexible as to how to adapt each journey rather than correcting one great big process. We wanted to break it up into smaller journeys. If each stage is isolated it becomes easier for each change that you want to make. That was the logic.

What is most valuable?

The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective. With Camunda, we were looking at it from our business process standpoint. Appian and Mendix were one size fits all.

What needs improvement?

In terms of what could be improved, of course I'd like it to be highly secure and highly scalable. Security is paramount to us. Scalability-wise, we don't necessarily have a huge volume.

From a scalability perspective, at this particular stage, it's not necessarily a top priority.

For how long have I used the solution?

We started this journey with Mendix just a couple of months ago.

What do I think about the stability of the solution?

It is a flexible and stable solution.

What do I think about the scalability of the solution?

Mendix is slightly less scalable than I'd like.

We have 30 internal users. The issue for us is, from a low-code interface perspective, how do we deal with external users?

How was the initial setup?

The installation is fairly simple.

What other advice do I have?

On a scale of one to ten, I would give Mendix about an eight. I'd probably put Appian about the same and Camunda I would say is maybe a six. 

I would recommend Mendix, but obviously, for the right use case. That's the point.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Mendix
January 2026
Learn what your peers think about Mendix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Principal Consultant at a tech services company with 11-50 employees
Real User
May 23, 2021
Has good integration and UI customization
Pros and Cons
  • "The most valuable features are the integration and UI customization."
  • "There needs to be an increase in the number of the UI components."

What is our primary use case?

We do not use the solution, but manage Mendix's process. We are partnered with Mendix and implement it within the organization, something practiced with prevalence in the UAE. Those making use of the solution are happy with it. 

The Ministry of Digital Economy in Jordan, which is responsible for managing the service portfolio of the Jordanian government, is wholly based on our Mendix application.

How has it helped my organization?

I can tell you how Mendix has improved my organization by discussing the projects with which I am already working. The old service portfolio is based on a Mendix workflow and system.

What is most valuable?

The most valuable features are the integration and UI customization.

What needs improvement?

While it is difficult for me to address which areas of the solution are in need of improvement, as I manage Mendix projects, but do not utilize them, I would point out the transformation of the BPM and the process with other applications. This is because the applications are conceptually what we need, as they concern the RPA Automation Anywhere and UiPath.

Mendix has the potential to redesign its process engine for compatibility with a BPMN tool without any further action being required, enabling seamless integration between the business processes design applications.

As mentioned, there needs to be an increase in the number of the UI components so that other platforms will not be used in place of the UI interface of Mendix, such as Angular.

Improvements should be made to the functionality to increase the number of UI components in the actual software. As such, we occasionally go outside the system to develop certain pages in React, Angular or Vue JS, which we then import to Mendix. This we do because of the limitation in the UI design, but it is not on par with what's happening, for example, with OutSystems or other tools.

What do I think about the stability of the solution?

The solution is stable. The most important entities utilize it, such as the Dubai Municipality in the United Arab Emirates and the Ministry of Digital Economy in Jordan. This has more than 5,000 services deployed in the system, around 2,000 of which utilize Mendix and OutSystems. We have had no complaints about stability, only of ordinary issues involving use of the system that entail errors or call for troubleshooting. 

What do I think about the scalability of the solution?

The Dubai Municipality makes use of Mendix, as well as five out of 40 ministries. They have transferred their core applications to Mendix in their entirety. The remainder are in a transitional phase and this should be completed throughout the entire government of Jordan within five to six years. 

How are customer service and technical support?

The maintenance contract between the entity and Mendix provides for multiple levels of support, similar to the circumstances existing with ARIS. As mentioned, I rate Mendix as an eight out of ten, because there occasionally occur delays in its adherence to the SLA. However, the solution's tech support tries to be helpful and responsive and to do so in a comparable manner. 

How was the initial setup?

Installing the solution took from five to 10 days to ensure proper integration with, say, the active directory and other tools for data migration.

We handled the deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are similar to those for all other IT technology, but they vary by region. As such, the United States, the UAE, Saudi Arabia and Jordan all have disparate licensing costs, even when it comes to the partners involved. We, for example, are entitled to a 50 to 60 percent  discount on licensing costs, whereas Jordan may be entitled to one of 90 percent. This makes it challenging to properly appraise the cost. ARIS is similar. The average price varies according to region, Jordan being entitled to a 50 percent discount over that of the UAE.

Which other solutions did I evaluate?

Mendix's support is far superior to that of OutSystems and more competitively priced.

What other advice do I have?

While I can't say exactly which version of Mendix we are using, I can state that it is the latest one. 

The business analyst has a more important role than that of the developer in a Mendix project. He needs a proper understanding of how to design the Mendix process so it may be automatable and executable. The business analyst must be able to use a Mendix platform.

As Mendix needs to improve its product and support, I rate it as an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Alexander Saravia - PeerSpot reviewer
Gerente at a tech services company with 11-50 employees
Real User
Top 20
Feb 15, 2021
Support unavailable, difficult to develop, but stable with potential
Pros and Cons
  • "The solution is stable."
  • "You need experienced programmers and developers to understand this solution."

What is our primary use case?

Currently, we are testing this solution for application development.

What needs improvement?

You need experienced programmers and developers to understand this solution. We had a very experienced developer use the solution and they had difficulties, the training for developers could be better.

For how long have I used the solution?

We have used the solution in the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and technical support?

We have tried to contact commercial support by phone and email but they never responded to any of our attempts. Their support is currently not good.

What other advice do I have?

The solution was good in our tests but we could not get a hold of the company for further inquiries. This is the reason I gave such a low score below.

I rate Mendix a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GlobalAda543 - PeerSpot reviewer
Industry Expert and Advisor at a financial services firm
Real User
May 10, 2019
Time required to build applications has been reduced by up to forty percent
Pros and Cons
  • "I think that the workflow and automation features are quite good."
  • "Overall, integration with the enterprise ecosystem needs improvement."

What is our primary use case?

The primary use case is for agile development using low-code and no-code tools.

How has it helped my organization?

This solution has allowed us to reduce the time required for building applications.

What is most valuable?

The workflow and automation features are quite good and valuable.

What needs improvement?

Overall, integration with the enterprise ecosystem needs improvement.

I would like to see the inclusion of APIs that can help with the interoperability.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

Stability is ok. It is a bit stable, but we are seeing an increase in workload complexity, so they'll have to figure out a scaler.

What do I think about the scalability of the solution?

I think that right now, the scale-out is quite ok. It is scalable.

We have more than twenty users including developers, system handlers, business analysts, testers, and DevOps. The DevOps team is really what really takes it ahead.

In terms of usage, there is a lot of interest in low-code and no-code tools. There are even other tools like OutSystems and others. There are also automation tools, such as RPA (Robotic Process Automation) tools. It is still an evolving market.

How are customer service and technical support?

Technical support is quite okay, although as they expand they will probably have to increase their global support.

Which solution did I use previously and why did I switch?

Before Mendix, we were looking at some open source solutions.

How was the initial setup?

The initial setup was not too complex, but it took some time. I would say that it was mid-difficulty.

Our deployment took about four to six weeks, and then we used it for some of our application development builds. We took some of the agile projects and aligned them to that.

What about the implementation team?

We used a system integrator for the implementation.

What was our ROI?

In terms of ROI, we have seen an approximate 30%-40% reduction in time that we require for building applications.

What's my experience with pricing, setup cost, and licensing?

Initially, we started with a year for approximately $25,000, and if we need to expand the number of seats then we will increase it. There are no additional costs for us at the moment, but I think that if you need any professional services then they charge for them.

Which other solutions did I evaluate?

We evaluated OutSystems, Pega Platform, Google App Builder, and a few others.

What other advice do I have?

This solution has good coverage, but I think that their roadmap still needs more features and functions. It also needs better integration with the current stack.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hardy-Jonck - PeerSpot reviewer
Managing Director at a tech vendor with 11-50 employees
Real User
Top 20
Dec 13, 2018
It is a fast and agile solution.
Pros and Cons
  • "It is a brilliant solution."
  • "While the documentation is good, the development box could be better."

What is our primary use case?

I have been using this solution for customer authentication, as well as scientific applications. It has performed brilliantly so far. 

How has it helped my organization?

It has quick response times.

What is most valuable?

It is a fast and agile solution. 

What needs improvement?

I would like it to help us be more productive.

Also, while the documentation is good, the development box could be better.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is exceptional.

What do I think about the scalability of the solution?

It is very good.

Which solution did I use previously and why did I switch?

Mendix was the only solution that had a paradigm to allow us to do what we wanted to do with development.

How was the initial setup?

It was straightforward.

What was our ROI?

I think the ROI is the:

  • Skill 
  • Execution 
  • Vision
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
CEO / Owner at a tech services company with 51-200 employees
Real User
Oct 15, 2018
It is possible to create the same applications that more traditional platforms offer in a fraction of the time.

What is our primary use case?

Developing applications that focus on the business instead of just focusing on the technology. And by doing to achieving a short time to market and quick ROI.

How has it helped my organization?

It gave the organizations I worked for the ability to create far more complex applications with a smaller team and in a shorter time frame. When we brought in external auditors they even confirmed the fact that what we build would take at least 50% more resources to develop in for example Java or .Net. Also, the fact that we don't have to take care of the basics during development, means we can focus on the actual business process and how to make the product work for the business.

What is most valuable?

  • The speed and agility with which you can develop solutions with the Mendix platform
  • It is possible to create the same applications that more traditional platforms offer in a fraction of the time
  • You don't need to worry about the basics surrounding security, CRUD actions, integration, UX and many other things you need to create the same basics for when developing with traditional platforms

What needs improvement?

The document templates definitely need some love, they have been around for a while but no actual improvement have been done since they were released. At least not in terms of additional options like the web counterparts of the elements you have available have. Also, Mendix is even easy for non-developers to start developing apps with, however when the applications grows and gets more complex these type of users are not fully guided in making it as secure and performance as it should.

It would be great if the modeler could also start pointing in the right direction when it comes to that. Although Mendix did introduce the Mendix Application Quality Monitor which could help with this issue.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

In the past, I encountered scalability issues that caused stability issues. Mendix can scale to multiple application servers but at the time it could not scale to more database servers, the only solution was, to add more resources to the single available database server.

I do believe that Mendix is trying to solve this with HP Helion and Cloud Foundry solutions which are horizontal and vertical scalable. I however haven't had any experience with these platforms in combination with Mendix yet.

What do I think about the scalability of the solution?

In the past, I encountered scalability issues that caused stability issues. Mendix can scale to multiple application servers but at the time it could not scale to more database servers, the only solution was, to add more resources to the single available database server.

I do believe that Mendix is trying to solve this with HP Helion and Cloud Foundry solutions which are horizontal and vertical scalable. I however haven't had any experience with these platforms in combination with Mendix yet.

How are customer service and technical support?

The level of direct customer service and technical support is great when you are a paying customer or a Mendix partner, if you are not the support is limited to the forum which is mostly run by community members, however even Mendix personnel will answer your questions.

So I would say it is alright. They have improved it a lot the last couple of years, and they continue to improve as their user base grows.

Which solution did I use previously and why did I switch?

I've developed applications with numerous products combined or stand alone: PHP, ColdFusion, Java, JavaScript (jQuery, Prototype, Vanilla), CSS2/3 and HTML4/5.

However not a specific platform like Mendix, the major difference is as I mentioned before the fact that you can fully focus on business process development instead of all the basic stuff like login, CRUD, etc. That's why my primary platform to develop with is currently Mendix.

How was the initial setup?

The initial setup is really easy all you need to do is create a Mendix account, create a project, fill in some basics for the project like the name, choose a base theme and then you are good to go. You will automatically get a sandbox environment connected to it, which is basically a free node in the cloud environment from Mendix to test and share your application with others. Using the Mendix Sprint environment you can also easily share the Mendix model with others to either develop or just review the application.

What about the implementation team?

I've worked at employers that where both the vendor partner team and client which used a vendor partner, currently I'm working on a project in which I'm the third party expert hired to implement the solution. My advice would be to always hire a Mendix partner or freelancer with a couple of years experience before you take over development. Starting the project is easy but it still takes some experience to really set a solid foundry if you look at the architecture of your application. This is something that Mendix Customer Satisfaction Managers can guide any new client with.

What was our ROI?

The fact that your development resources can be greatly reduced compared to those platforms will give you a better ROI.

What's my experience with pricing, setup cost, and licensing?

I have personally not been directly involved with pricing/licensing for any of the projects I worked on. However, judging based on experience, I can say that Mendix is not more expensive than any serious competitor solution.

What other advice do I have?

Contact a Mendix partner or Mendix for an initial POC this can usually be done within a couple of days to see the power of the rapid development with the Mendix platform. If you are still not convinced or are a developer yourself check out the developer.mendix.com community and training options that are freely available to anyone that registers for free.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager & Project manager at a tech services company with 1-10 employees
Real User
Jul 25, 2018
The development environment is model-driven, and our business engineers can make information models using it
Pros and Cons
  • "The development environment is model-driven. We can use the information from this for our business engineers to make the information models, and they can also execute the model."
  • "What is lacking is the support of higher level modeling features, like the modeling you do is relatively low level, yet it is still close to programming. We would like to see a more business-oriented modeling environment, like BPMN."

What is our primary use case?

We are an implementation partner with Mendix. We build both custom projects and solutions. One of the solutions that we have provided to our customers is an MDM solution that we were planning to set up as a semi-product which allows for some customization with each customer.

Mendix is a platform. All the solutions that we build, we build in the Mendix platform. We started using Mendix in 2012, and we founded our company in 2013. We are a very experienced Mendix team.

We have two use cases. 

  1. To build complete back-end solutions for smaller companies. They are complete back-end solutions and custom built for smaller companies.
  2. It is for larger enterprises and more for the innovative, differentiating application. So, custom built or semi-custom built innovative, differentiating capabilities on top of ERP and legacy systems. 

Both use cases are a used, and we also built solutions in different companies. So, we have some smaller customers where we do the entire IT with Mendix. In addition, we have some very large customers (enterprise customers), where Mendix is the preferred local platform for all custom tools and innovative applications.

How has it helped my organization?

We built our organization around its capability, so we saw the opportunity of Mendix. We saw how Mendix in the market at that time struggled with the right commercial model. So, we built our organization around the platform's capabilities. We have two business units:

  1. One unit does projects. That is the unit that does end-to-end projects for the customer. The customer, in this case, is the business who wants a cloud-based solution and doesn't care how it is done.
  2. The other service that we provide is in the Netherlands. Many customers who are adopting their own Mendix, low code teams. They need help and support with this. We provide, in a consulting services capacity, our experience to help them build their team. 

We do two things on this level. Many customers start with projects and end up building their own team. This is our progress as we see it right now in the market, at least in the Netherlands, as there is a huge demand for these type of services. It is actually more difficult to find qualified personnel than find customers at this point.

What is most valuable?

  1. The complete stack: You have a complete cloud operations, and everything is included. For every customer, wherever we go, we can provide a solution within a few days with a complete data environment in a very stable, high performance cloud. 
  2. The development environment is model-driven. We really like this because we can use the information from this for our business engineers to make the information models, and they can also execute the model.
  3. We do not need programmers anymore, so it is a small team of business engineers who design and build the application without us needing to program. That makes our teams four to six times more productive, but also a lot smaller with no overhead and very flexible. It is something, and not every Mendix partner does this. A lot of them have still use analysts and programmers in different roles, but we do not do this. I like that we use the platform on this level. We stick within the core of the platform, so we don't do anything with custom Java or custom JavaScript. 

What needs improvement?

Mendix is right now focusing on developer features while we would like to have more features for the information analyst. Mendix is not going this route because they clearly see the developer as their target group, while we like to see it as more of a tool for information analysts. 

What is lacking is the support of higher level modeling features, like the modeling you do is relatively low level, yet it is still close to programming. We would like to see a more business-oriented modeling environment, like BPMN. However, that is not the direction Mendix is going. We are developing our own intellectual property in this direction. Thus, we are building it ourselves.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is very good. The modeling environment has been very predictable since Mendix 5. Between versions 4 and 5, there was a big problem with them. Since Mendix 5 and Mendix 7, it has been very predictable. Every month, there is a new release and it has stable functionality, although it is not only the functionality. If you look at the cloud environment, it is very stable, especially since Mendix cloud is now run on Amazon. It has always been click and go, but it is even more impressive what they can do now. 

Their current announcement that they also run a SAP Cloud and IBM Cloud makes it even more powerful. 

What do I think about the scalability of the solution?

We are able to run very high performance applications on very small Mendix app containers. That is because we design our solutions to be high performance from a design point of view. We have not used the Mendix horizontal and vertical scaling options that they provide. Therefore, I am not an experienced user with scalability, but I do know that we can make already quite high performance applications with a single app containers and they can be scaled vertically and horizontally. 

Mendix is quite powerful. There are some limitations in Mendix. On the database level, there are still some layers between Mendix and the database. This means that some actions are not efficient, which might seem to be, and they have designed now a stateless architecture which also put some limitations of speed if you use a single instance. However, the stateless architecture allows you to spread horizontally your load. So, it has benefits and drawbacks. In general, it is good enough for what Mendix is supposed to be used for. There have not been any projects where we could not do them because of performance reasons.

How are customer service and technical support?

We use technical support, for example, if there is a performance question, usually in the design phase. In the run time, we are so experienced in Mendix, having such high internal quality centers on what we want the applications to do when we stick within the core of the capabilities of Mendix, that we never contact support about this. In general, we are very infrequently calling support, maybe four times a year. So, we have some contact with support, but it is never about urgent issues. The experience that I have with that support is good, and usually the support engineers know what they are doing. So, no complaints about it.

Because we are an experienced partner, they know that question that we ask are relevant questions. I guess if you are an inexperienced user, and don't know how to ask questions to them, it could be different. However, we know exactly who to talk to and what to ask. As an experienced user, the experience might be different.

Which solution did I use previously and why did I switch?

It is a little bit different because we have built our company around selling services from Mendix.

What's my experience with pricing, setup cost, and licensing?

From a commercial point of view, we would like them to change that they currently sell it as a platform, but as a customer you have to decide upfront the usage of the platform. We would like to have Mendix sell it as a pay as you go model: You pay for what you use, and you don't pay for what you don't use. Mendix is currently refusing to do that, but their competition does not do it as well.

I understand that it is a risk for them. I told the commercial management about it, but there are several customers of ours who say, "We would like to adopt this platform, but we want to grow into the platform." Mendix does this, as they have a custom pricing if you buy the platform for multiple years, then you can get discounts in the first years to grow into the platform. However, I would really like them to have an Amazon model, where you can use it and pay per minute or hour, per user, etc. That is not available at this moment. I would like it, but their competition, like Salesforce, does not offer it either. Therefore, there is no real pressure on them to change.

Which other solutions did I evaluate?

  1. When we found that we also had the option to choose OutSystems, we chose Mendix for the same reason I always advise my customers: the platforms. Mendix and OutSystems are basically the same, but there are some differences. The main difference for us was Mendix is a Dutch company and has a very large ecosystem of partners. So that there is something to choose from with healthy competition. 
  2. Mendix has always been a more business-oriented platform than OutSystems. OutSystems is more targeted towards improving the developer productivity. Mendix is more about business IT alignment, and supporting the business. This is reflected in the functionality, and the way they build their solutions. Mendix is more like Apple. It is a one click, and everything worked, while OutSystems is more like Android. It is very competitive and great, but it has more technical capabilities and it is a little bit more complicated with too many features for business.

If you're looking for a model-driven low code platform, there are two worldwide leaders, like Mendix and OutSystems. You have some local products in the Netherlands, such as Betty Blocks, which are growing, but they are not as big as Mendix and OutSystems with national brand specific solutions. If you are looking for a global platform that is well established with the right reputation, Mendix and OutSystems are basically the ones to consider. If you are excluding model-driven as a criteria, then Salesforce is by far the largest. Salesforce is much larger than Mendix and OutSystems, but it is not model-driven. It depends whether you want model-driven or not.

Our shortlist was that it should be model-driven and provide all the infrastructure deployment, because we are not likely to hassle with the deployment, infrastructure, etc. Therefore, the main criteria were from a technical point of view:

  • Is it model driven?
  • Does it allow us to build like administrative applications based on databases?
  • What does both the solution provider offer in terms of deployment options and what are all the systems which are available that we have to deploy ourselves? 
  • Did we have to build our own cloud capabilities? We skipped this because it was too much work for us, and we did not want to build such an organization. Mendix provided us with the complete cloud, and we were happy with it.

What other advice do I have?

The learning curve for an experienced software engineer or information analyst, it is quite steep. If you do not have any of these backgrounds, it will take you somewhere between five to eight months to master the platform. It depends on your experience in Java programming or database programming, if you will go fast. If you do have experience in making functional technical designs of software languages, like UML and BPMN, you will learn it quickly. Therefore, it depends on your track record.

If you want to see what it is capable of doing, you have to do a project with it, end-to-end and not just looking at the technology. 

  • Do a project with the focus of learning, not the end result in mind, and learn from what you encounter. 
  • Do a project, not a proof of concept, which does not help. It does not give you the insights you need. 
  • Do a project, and it once you do the project, you have to do the second step, do multiple projects. If you have success with that, then go for platform. 
  • Do a project, but start it with one end-to-end project, which should be small. It should not be too big, maybe between 20 to 50 business days of work. So, it is sort of manageable. If it fails, it does not cost you too much to do a project, that's what it magnifies. 
  • If you have the resources to do a project with the two platforms, try them next to each other and see what the differences are.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementation partner.
PeerSpot user
Buyer's Guide
Download our free Mendix Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Mendix Report and get advice and tips from experienced pros sharing their opinions.