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Mendix vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Mendix offers cost savings and quick app development but substantial fees may affect overall investment returns for some users.
Sentiment score
6.2
Large enterprises benefit from ServiceNow's platform ROI, while smaller companies may struggle to justify the cost without full use.
It's not that they're really firing that personnel, but they can often focus on the core that really matters instead of repetitive processes in Excel forms and all of the overhead and human error that comes with that.
CTO at Blue Green Solutions
Since Mendix is a low-code platform, the ROI is significant; we save a lot of money and require fewer people to do an application, reduced to two, which drastically decreases development time because this is not traditional programming; just drag and drop, and we can complete projects that would take years within months.
SOFTWARE ENGINEER at Siemens Industry
I have seen a return on investment with Mendix, as in default software development, a team with 10 developers or more is needed, while here we can do it with one or two developers, so it is truly a money saver for the company.
Software Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.0
Mendix support is responsive and helpful, with efficient issue resolution and valuable online resources, though non-pay users may face challenges.
Sentiment score
7.2
ServiceNow Now Platform offers effective, knowledgeable support, praised for expertise, though sometimes varies with regional availability and support level.
I haven't often needed to seek direct support from Mendix teams as their online resources and knowledge database are comprehensive.
Mendix Developer at Plieger
Mendix provides proper support, troubleshooting options, and a helping community.
Senior Software Engineer at a retailer with 5,001-10,000 employees
If it's about having an issue that I can't solve despite being a Mendix expert and having tried every single bit and piece, support can feel like a stone wall.
CTO at Blue Green Solutions
They generally know what they are talking about.
Associate director at Accenture
 

Scalability Issues

Sentiment score
7.0
Mendix offers smooth scalability and flexibility but may face challenges with larger user numbers and public cloud environments.
Sentiment score
7.8
ServiceNow Now Platform is scalable, customizable, and adaptable, supporting thousands of users with effective integration and minimal performance issues.
Mendix supports scaling well with its comprehensive online documentation and learning paths.
Mendix Developer at Plieger
Mendix provides options for handling scalability and maintainability through features like validation, workflow and nanoflow minimization, and user components, enabling projects to be easily managed and scaled.
Senior Software Engineer at a retailer with 5,001-10,000 employees
Also solutions processing data at scale, talking about one million packages a day.
CTO at Blue Green Solutions
Users can build and modify the platform according to their needs.
Associate Director at KPMG India
It is easily scalable and very powerful in this direction.
Product Owner at a computer software company with 51-200 employees
 

Stability Issues

Sentiment score
7.4
Mendix offers stable performance with effective support, though large deployments may face challenges; stable versions are recommended.
Sentiment score
8.1
ServiceNow Now Platform is praised for stability, impressive uptime, AI automation performance, and reliable cloud support with integration assistance.
Mendix has been stable in my experience, with reliable performance for enterprise applications and minimal downtime or critical issues.
Software Development Intern at a educational organization with 1,001-5,000 employees
I recently encountered an issue with deploying applications on the Mendix sandbox, which took a week to resolve.
Mendix developer at a tech vendor with 10,001+ employees
I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.
Product Owner at a computer software company with 51-200 employees
ServiceNow Now Platform has improved it since then.
Assistant Manager at Wipro Limited
 

Room For Improvement

Mendix needs better UI, reporting, integration, pricing clarity, AI features, and improved stability, documentation, and training resources.
ServiceNow's platform needs enhancements in licensing, UI, mobile capabilities, integration, automation, customization, and pricing to improve user experience.
Access to the database is limited in Mendix's public cloud, preventing direct database interaction or inspection.
Mendix developer at a tech vendor with 10,001+ employees
I choose a seven mainly due to the issues we've faced with slowdowns and bugs during development, while runtime has been very stable.
CTO at Blue Green Solutions
Native development is not very strong, and some developer tools are missing, such as shortcuts to edit multiple variables.
Software Development Intern at a educational organization with 1,001-5,000 employees
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
Senior IT consultant at a tech services company with 11-50 employees
It lacks support for rollbacks in case of complex customer processes.
Associate Director at KPMG India
The user interface could be modernized and made more attractive for users.
Product Owner at a computer software company with 51-200 employees
 

Setup Cost

Mendix pricing is high for small businesses but offers transparency and potential discounts for large enterprises and long-term commitments.
ServiceNow's pricing is high but justified by functionality, with costs varying by user count, modules, and features used.
The app license costs between $13,000 to $14,000, which is prohibitive for startups.
Mendix developer at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing is reasonable;
CTO at Blue Green Solutions
From the pricing shown on the Mendix webpage, we have a basic package where you pay 60 Euros a month for five users and 10 Euros per additional user.
Senior Mendix Consultant at a photography company with 11-50 employees
ServiceNow Now Platform is an expensive product.
Senior IT consultant at a tech services company with 11-50 employees
ServiceNow Now Platform falls within the more expensive tier of a product.
Product Owner at a computer software company with 51-200 employees
 

Valuable Features

Mendix excels in rapid app development with low-code tools, strong integration, security, and collaborative features for agile businesses.
ServiceNow Now Platform excels in reliability, automation, and integration, offering robust incident management and user-friendly, scalable solutions.
Mendix's integration capabilities are impressive, allowing for rapid and on-the-fly integration of almost anything imaginable.
Mendix developer at a tech vendor with 10,001+ employees
The best features that Mendix offers are proper guardrails that prevent starting from scratch, ensuring a certain level of security, user experience, and standardization for implementing workflows, API integrations, and how you set up your domain model.
CTO at Blue Green Solutions
For security, I value the built-in authentication, role-based access control, and data protection features, which make enterprise apps safer without needing heavy custom setup.
Software Development Intern at a educational organization with 1,001-5,000 employees
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
Senior IT consultant at a tech services company with 11-50 employees
The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.
Associate Director at KPMG India
It is extremely powerful and very much customizable, which allows for quick building of solutions around it.
Product Owner at a computer software company with 51-200 employees
 

Categories and Ranking

Mendix
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
3rd
Ranking in Business Orchestration and Automation Technologies
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
61
Ranking in other categories
Mobile Development Platforms (2nd), Agentic Automation (5th), AI Software Development (11th)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Ranking in Business Orchestration and Automation Technologies
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
No-Code Development Platforms (4th)
 

Mindshare comparison

As of January 2026, in the Rapid Application Development Software category, the mindshare of Mendix is 4.1%, down from 7.3% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Mendix4.1%
ServiceNow Now Platform1.9%
Other94.0%
Rapid Application Development Software
 

Featured Reviews

Mitchel Mol BGS - PeerSpot reviewer
CTO at Blue Green Solutions
Has improved development quality and speed but has introduced persistent IDE slowdowns
In recent years, the IDE has been more buggy and slower, and although there have been more features added, I would like to see more stability, as some areas that used to work for a fairly long time are now slower in my development, which feels like a step back. I choose a seven mainly due to the issues we've faced with slowdowns and bugs during development, while runtime has been very stable, and the overall output on Mendix platform is still good; there is definitely some room for improvement, and I would probably have given it an eight or even a nine if those issues weren't hurting my developer output for the past few years. Overall, Mendix platform is stable, but the IDE could be better.
Mayur Patil - PeerSpot reviewer
Assistant Manager at Wipro Limited
Has supported day-to-day operations through reporting, ticketing, and automation features
I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
11%
Retailer
6%
Financial Services Firm
14%
Government
10%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise25
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise34
 

Questions from the Community

What do you like most about Mendix?
We also use Mendix Enterprise Integration for complex business logic. It's a low-code platform, so we run Mendix in the Mendix Cloud.
What is your experience regarding pricing and costs for Mendix?
I do not have much experience with the pricing, setup cost, and licensing because the sales or business team usually handles that, and as a developer, I don't have a clear idea.
What needs improvement with Mendix?
Improvements for Mendix include that sometimes it gets hung while loading.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...
 

Overview

 

Sample Customers

Genzyme, TNT, Yahoo, Capgemini, Roche, D&B, Aegon, kpn, AZL, Sky, Arch, Penn State Univeristy, BancABC
experian, beachbody, health partners
Find out what your peers are saying about Mendix vs. ServiceNow Now Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.