ServiceNow Now Platform vs Unqork comparison

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ServiceNow Now Platform

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Executive Summary

We performed a comparison between ServiceNow Now Platform and Unqork based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ServiceNow Now Platform vs. Unqork Report (Updated: March 2026).

ServiceNow Now Platform vs. Unqork

March 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.4

Larger enterprises see ROI from ServiceNow via enhanced performance and AI features, but smaller companies may struggle with costs.

Sentiment score

8.3

Unqork offers cost-effective, efficient application development with 20-30% workload reduction, yielding positive feedback and favorable ROI.

No quotes available

For more quotes and insights, download the ServiceNow Now Platform report

The platform provides default workspaces, and managing or increasing space is easier compared to other platforms.

For more quotes and insights, download the Unqork report

Technology Specialist at a consultancy with 10,001+ employees

Using Unqork has resulted in improved cost-saving, time-saving, and resource-saving benefits for our projects.

Swetha Das

Senior Software Engineer at a consultancy with 10,001+ employees

Two to three projects saw a twenty to thirty percent reduction in workload, indicating a profitable pricing structure.

Manthan Borkar

Senior Software Developer at a computer software company with 501-1,000 employees

Customer Service

Sentiment score

7.2

ServiceNow Now Platform's support is praised for responsiveness and expertise, particularly at higher levels, with ratings between seven to ten.

Sentiment score

7.5

Unqork's customer service is reliable and responsive, with fast resolutions but occasional inconsistency in support quality.

They generally know what they are talking about.

Srivathsa Ramachandran

Associate director at Accenture

They are tremendous in helping their customers such as us with their expertise of the platform and knowledge.

For more quotes and insights, download the ServiceNow Now Platform report

Senior Analyst at DXC Technology

I rate their technical support as excellent.

reviewer2703186

Lead Engineer at a tech services company with 10,001+ employees

The Unqork community portal and academy provide extensive information, with 60 to 70% of required information readily available.

reviewer2714040

Senior Consultant at a consultancy with 10,001+ employees

The Unqork community helped integrate features like colored status indicators using JavaScript.

For more quotes and insights, download the Unqork report

Technology Specialist at a consultancy with 10,001+ employees

Scalability Issues

Sentiment score

7.8

ServiceNow Now Platform excels in scalability, customization, and integration, efficiently supporting large-scale, cloud-based business environments.

Sentiment score

7.0

Unqork is scalable and adaptable, but faces challenges with large data volumes and high-traffic systems, averaging six to eight ratings.

Users can build and modify the platform according to their needs.

SiddharthZunjarrao

Associate Director at KPMG India

You can have thousands of users using the platform very efficiently.

Senior Analyst at DXC Technology

It is easily scalable and very powerful in this direction.

For more quotes and insights, download the ServiceNow Now Platform report

Product Owner at a computer software company with 51-200 employees

Its cloud infrastructure simplifies global access to data and services without the fear of losing data.

Manthan Borkar

Senior Software Developer at a computer software company with 501-1,000 employees

Scalability features like UI and APIs are all available within the same platform, making it easy to handle increased demands.

Technology Specialist at a consultancy with 10,001+ employees

Not every project can be executed through Unqork as some complex requirements might need proof of concept before proceeding.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Stability Issues

Sentiment score

8.1

ServiceNow Now Platform is reliable with high availability, seamless critical app handling, and improved cloud performance, despite occasional upgrade issues.

Sentiment score

6.7

Unqork is stable and reliable, though complex projects may face occasional issues, with outcomes improving through proper usage.

I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.

Product Owner at a computer software company with 51-200 employees

Overall, it achieves a 99.99% SLA on availability.

For more quotes and insights, download the ServiceNow Now Platform report

Senior Analyst at DXC Technology

ServiceNow Now Platform has improved it since then.

Mayur Patil

Assistant Manager at Wipro Limited

A component's previously set value might be missing the next day, affecting reliability.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

The main issue I have with Unqork is the limited availability of learning resources.

Soham Rakhade

Senior Software Engineer at a retailer with 5,001-10,000 employees

There have been no significant stability issues where the entire platform went down.

reviewer2688990

Senior Director at a insurance company with 10,001+ employees

Room For Improvement

ServiceNow users face challenges with its complex licensing, unintuitive interface, integration, AI features, customization, and low-code support.

Unqork users seek improved UI, mobile support, learning resources, platform interoperability, and enhanced grid, analytics, and collaboration features.

Historical data isn't as easily available as expected and it requires buying additional licenses for more features.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

It lacks support for rollbacks in case of complex customer processes.

SiddharthZunjarrao

Associate Director at KPMG India

There are many areas where ServiceNow leverages AI or machine learning to enhance the features.

For more quotes and insights, download the ServiceNow Now Platform report

Senior Analyst at DXC Technology

Unqork moved from the Sanctuary to Vega platform without providing a migration tool, necessitating manual updates.

reviewer2688993

Lead Solutions Architect at a financial services firm with 11-50 employees

The setup for API calls was initially challenging, especially when dealing with service logs and transforming large JSON codes for validation and PDF generation.

Swetha Das

Senior Software Engineer at a consultancy with 10,001+ employees

It would be beneficial if they further improved compatibility with both the previous Sencha compiler and the new Vega compiler.

For more quotes and insights, download the Unqork report

Technology Specialist at a consultancy with 10,001+ employees

Setup Cost

ServiceNow's high licensing costs are offset by valuable functionalities, offering a good return on investment for organizations.

Enterprise users have mixed opinions on Unqork's cost-effectiveness, with pricing variably perceived as affordable or expensive compared to competitors.

ServiceNow Now Platform is an expensive product.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

ServiceNow Now Platform falls within the more expensive tier of a product.

For more quotes and insights, download the ServiceNow Now Platform report

Product Owner at a computer software company with 51-200 employees

The certification costs are particularly high, around 16,000 Indian Rupees.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

The certification costs around $2000, which is ten times the price of UiPath.

Bikash Gupta

Associate Consultant at a financial services firm with 10,001+ employees

In my experience, it seemed somewhat underpriced, possibly due to being an early adopter.

reviewer2688990

Senior Director at a insurance company with 10,001+ employees

Valuable Features

ServiceNow Now Platform offers incident management, automation, integration, low-code development, AI enhancements, and custom solutions for IT service management.

Unqork provides a no-code platform enabling fast app development with enterprise integrations, AI, and advanced UI components.

The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.

reviewer1930077

Senior IT consultant at a tech services company with 11-50 employees

The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.

SiddharthZunjarrao

Associate Director at KPMG India

It is extremely powerful and very much customizable, which allows for quick building of solutions around it.

For more quotes and insights, download the ServiceNow Now Platform report

Product Owner at a computer software company with 51-200 employees

It streamlines operations by automating the process across various departments, allowing cash requests to be raised, reviewed, and approved more efficiently.

Technology Specialist at a consultancy with 10,001+ employees

Performance-wise, Unqork facilitates connecting and configuring systems synchronously and efficiently.

VamsiKrishna10

Software engineer 2 at Quantiphi

Unqork allows me to write HTML code, use JavaScript, Angular, and React, which significantly enhances its flexibility.

For more quotes and insights, download the Unqork report

Programmer at Cognizant

Categories and Ranking

ServiceNow Now Platform

Ranking in Rapid Application Development Software

14th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Low-Code Development Platforms (9th), No-Code Development Platforms (3rd), Business Orchestration and Automation Technologies (17th)

Unqork

Ranking in Rapid Application Development Software

13th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Rapid Application Development Software category, the mindshare of ServiceNow Now Platform is 2.1%, up from 1.7% compared to the previous year. The mindshare of Unqork is 1.7%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Mindshare Distribution
Product	Mindshare (%)
Unqork	1.7%
ServiceNow Now Platform	2.1%
Other	96.2%

Rapid Application Development Software

Featured Reviews

Low-code workflows have transformed how we automate processes and build enterprise apps

Senior Analyst at DXC Technology

First and foremost, ServiceNow Now Platform allows us to do a low-code or no-code platform, which is the wonderful first feature. On top of that, if you want to do some customization along with the low-code and no-code, you can do it. Beyond that, if you write a full-fledged customized code and make your functionality, you can do it. Workflow is there, and we can automate our workflows. Flow is there as an option. Apart from workflow and flow, we have many business rules and script includes. These are all the technical components and features of ServiceNow Now Platform that allow us to achieve our objective. ServiceNow Now Platform offers a very easy feature that we call workflow or flow. Using workflow or flow, we can customize industry workflows. The development on that flow is very simple, and you can use drag and drop functionality. If you want to do some scripting, you can do it. This is an awesome feature of ServiceNow Now Platform that allows us to develop or automate any flow in quick time. Internally, ServiceNow Now Platform uses a lot of AI features and machine learning features. This makes it more wonderful. AI and machine learning are the core of ServiceNow Now Platform, and they are using it heavily. It is making a lot of impact on deliverables. You can develop anything whatever you want on ServiceNow Now Platform. If you understand ServiceNow Now Platform capabilities, you can develop a full-fledged application on ServiceNow Now Platform easily. You don't have to write scratch code or do any database operations. You just need to create tables and forms, which are very easy to develop if you are familiar with ServiceNow. Everything is on one platform, so it is a single source of data that you can find on ServiceNow itself for the overall enterprise. ServiceNow Now Platform offers a reporting feature very well. Along with the reporting, they are offering workspace and dashboard. All these UI interfaces you can use to extract precise information for your customer. This is really helping the customer make decisions with the precise and versatile reports. You can have a list report view, a graph report view, or a pie chart. All these features can be developed quickly and used in ServiceNow. This is where ServiceNow Now Platform makes a lot of difference.

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reviewer2714040

Senior Consultant at a consultancy with 10,001+ employees

Comprehensive features in one platform improve project management

There are numerous areas for improvement in Unqork. For example, while they are replacing view grid with Vega grid, the Vega grid lacks certain features available in the view grid. In the view grid, we can have buttons against each row and events against each row event, which is not available in Vega grid.Case management functionality is not currently available. Regarding versioning, while it is available to the market, it is not optimal. If versioning is deployed on any application, rolling back is not possible. When multiple people work on the same module in different versions or branches, merging can overwrite changes. The merging technology needs improvement in Unqork. Connecting to the database is straightforward, but querying MongoDB and getting results requires additional effort. Case management is still unavailable to the general market. We attempted to implement it but had to step back as it did not meet all business functionalities. The Vega versioning also presents development challenges despite business interest.

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

10%

Manufacturing Company

University

Financial Services Firm

37%

Insurance Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	3
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	17

Questions from the Community

What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

What is your experience regarding pricing and costs for ServiceNow Now Platform?

I find the tool to be quite affordable.

What needs improvement with ServiceNow Now Platform?

I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...

What needs improvement with Unqork?

The areas of Unqork that need improvement include the UI, as data-driven applications in banks require displaying data effectively on forms and dashboards. When working with JPMorgan, the data stru...

What is your primary use case for Unqork?

I mostly work with Unqork to develop internal applications, and right now, I'm working with JPMorgan in a department called Asset Wealth Management. We try to automate processes that were previousl...

What is your experience regarding pricing and costs for Unqork?

Unqork's pricing is premium. It's structured on a per-user, per-month basis with tiered plans depending on features and scale. This price is seen as justified and offers good value for money.

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Compared 10% of the time

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Product Reports

Download ServiceNow Now Platform product report

ServiceNow Now Platform

February 2026

Download Unqork product report

February 2026

Overview

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Unqork is a no-code application platform tailored for businesses looking to build and manage complex applications without traditional coding. It simplifies app development, enhancing agility and reducing time to market.

Unqork provides a visual development environment that allows businesses to innovate without relying on traditional IT resources, leading to faster deployment and reduced costs. Users can rapidly prototype solutions in a drag-and-drop interface, making it accessible for technical and non-technical stakeholders. The platform boasts strong capabilities in enterprise-grade security, compliance, and scalability, ensuring it's equipped to handle high-demand business applications.

What are the valuable features of Unqork?

Visual Development Interface: Enables intuitive drag-and-drop application creation
Enterprise-grade Security: Ensures data protection with comprehensive security measures
Scalability: Adapts to growing business needs seamlessly
Integration Capabilities: Facilitates connectivity with existing systems and APIs
Compliance Management: Helps maintain regulatory standards across industries

What benefits should users look for when evaluating Unqork?

Reduced Time to Market: Quicker development cycles enable faster deployment
Lower Development Costs: Eliminates the need for extensive coding resources
Improved Innovation: Supports rapid prototyping and iteration
Enhanced Collaboration: Encourages participation from both technical and non-technical team members
Greater Flexibility: Adapts to industry-specific requirements with ease

Unqork finds applications across sectors like finance, healthcare, and insurance, where compliance and scalability are critical. In the financial industry, its robust security features make it ideal for developing secure transactional applications. Healthcare organizations use it to streamline patient data management, while insurance companies leverage it to automate claims processing and underwriting.

Sample Customers

experian, beachbody, health partners

Information Not Available