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ServiceNow Now Platform vs Unqork comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Large enterprises benefit from ServiceNow's platform ROI, while smaller companies may struggle to justify the cost without full use.
Sentiment score
8.3
Unqork offers cost-effective, efficient application development with 20-30% workload reduction, yielding positive feedback and favorable ROI.
The platform provides default workspaces, and managing or increasing space is easier compared to other platforms.
Technology Specialist at a consultancy with 10,001+ employees
Using Unqork has resulted in improved cost-saving, time-saving, and resource-saving benefits for our projects.
Senior Software Engineer at a consultancy with 10,001+ employees
Two to three projects saw a twenty to thirty percent reduction in workload, indicating a profitable pricing structure.
Senior Software Developer at a computer software company with 501-1,000 employees
 

Customer Service

Sentiment score
7.2
ServiceNow Now Platform offers effective, knowledgeable support, praised for expertise, though sometimes varies with regional availability and support level.
Sentiment score
7.5
Unqork's customer service is reliable and responsive, with fast resolutions but occasional inconsistency in support quality.
They generally know what they are talking about.
Associate director at Accenture
I rate their technical support as excellent.
Lead Engineer at a tech services company with 10,001+ employees
The Unqork community portal and academy provide extensive information, with 60 to 70% of required information readily available.
Senior Consultant at a consultancy with 10,001+ employees
The Unqork community helped integrate features like colored status indicators using JavaScript.
Technology Specialist at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.8
ServiceNow Now Platform is scalable, customizable, and adaptable, supporting thousands of users with effective integration and minimal performance issues.
Sentiment score
7.0
Unqork is scalable and adaptable, but faces challenges with large data volumes and high-traffic systems, averaging six to eight ratings.
Users can build and modify the platform according to their needs.
Associate Director at KPMG India
It is easily scalable and very powerful in this direction.
Product Owner at a computer software company with 51-200 employees
Its cloud infrastructure simplifies global access to data and services without the fear of losing data.
Senior Software Developer at a computer software company with 501-1,000 employees
Scalability features like UI and APIs are all available within the same platform, making it easy to handle increased demands.
Technology Specialist at a consultancy with 10,001+ employees
Not every project can be executed through Unqork as some complex requirements might need proof of concept before proceeding.
Programmer at Cognizant
 

Stability Issues

Sentiment score
8.1
ServiceNow Now Platform is praised for stability, impressive uptime, AI automation performance, and reliable cloud support with integration assistance.
Sentiment score
6.7
Unqork is stable and reliable, though complex projects may face occasional issues, with outcomes improving through proper usage.
I haven't had any situations where it would be unavailable for our calls, so I don't have complaints there.
Product Owner at a computer software company with 51-200 employees
ServiceNow Now Platform has improved it since then.
Assistant Manager at Wipro Limited
A component's previously set value might be missing the next day, affecting reliability.
Programmer at Cognizant
The main issue I have with Unqork is the limited availability of learning resources.
Senior Software Engineer at a retailer with 5,001-10,000 employees
There have been no significant stability issues where the entire platform went down.
Senior Director at a insurance company with 10,001+ employees
 

Room For Improvement

ServiceNow's platform needs enhancements in licensing, UI, mobile capabilities, integration, automation, customization, and pricing to improve user experience.
Unqork users seek improved UI, mobile support, learning resources, platform interoperability, and enhanced grid, analytics, and collaboration features.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
Senior IT consultant at a tech services company with 11-50 employees
It lacks support for rollbacks in case of complex customer processes.
Associate Director at KPMG India
The user interface could be modernized and made more attractive for users.
Product Owner at a computer software company with 51-200 employees
Unqork moved from the Sanctuary to Vega platform without providing a migration tool, necessitating manual updates.
Lead Solutions Architect at a financial services firm with 11-50 employees
The setup for API calls was initially challenging, especially when dealing with service logs and transforming large JSON codes for validation and PDF generation.
Senior Software Engineer at a consultancy with 10,001+ employees
It would be beneficial if they further improved compatibility with both the previous Sencha compiler and the new Vega compiler.
Technology Specialist at a consultancy with 10,001+ employees
 

Setup Cost

ServiceNow's pricing is high but justified by functionality, with costs varying by user count, modules, and features used.
Enterprise users have mixed opinions on Unqork's cost-effectiveness, with pricing variably perceived as affordable or expensive compared to competitors.
ServiceNow Now Platform is an expensive product.
Senior IT consultant at a tech services company with 11-50 employees
ServiceNow Now Platform falls within the more expensive tier of a product.
Product Owner at a computer software company with 51-200 employees
The certification costs are particularly high, around 16,000 Indian Rupees.
Programmer at Cognizant
The certification costs around $2000, which is ten times the price of UiPath.
Associate Consultant at a financial services firm with 10,001+ employees
In my experience, it seemed somewhat underpriced, possibly due to being an early adopter.
Senior Director at a insurance company with 10,001+ employees
 

Valuable Features

ServiceNow Now Platform excels in reliability, automation, and integration, offering robust incident management and user-friendly, scalable solutions.
Unqork provides a no-code platform enabling fast app development with enterprise integrations, AI, and advanced UI components.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
Senior IT consultant at a tech services company with 11-50 employees
The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers.
Associate Director at KPMG India
It is extremely powerful and very much customizable, which allows for quick building of solutions around it.
Product Owner at a computer software company with 51-200 employees
It streamlines operations by automating the process across various departments, allowing cash requests to be raised, reviewed, and approved more efficiently.
Technology Specialist at a consultancy with 10,001+ employees
Performance-wise, Unqork facilitates connecting and configuring systems synchronously and efficiently.
Software engineer 2 at Quantiphi
Unqork allows me to write HTML code, use JavaScript, Angular, and React, which significantly enhances its flexibility.
Programmer at Cognizant
 

Categories and Ranking

ServiceNow Now Platform
Ranking in Rapid Application Development Software
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Low-Code Development Platforms (9th), No-Code Development Platforms (4th), Business Orchestration and Automation Technologies (14th)
Unqork
Ranking in Rapid Application Development Software
13th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Rapid Application Development Software category, the mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. The mindshare of Unqork is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Unqork1.7%
ServiceNow Now Platform1.9%
Other96.4%
Rapid Application Development Software
 

Featured Reviews

Mayur Patil - PeerSpot reviewer
Assistant Manager at Wipro Limited
Has supported day-to-day operations through reporting, ticketing, and automation features
I am still using ServiceNow Now Platform. I have worked with Qualys in one of my customers, but not much. I wanted to know whether there is any module of Rubrik in ServiceNow Now Platform. I am an end user and do not work with the solution provided for ServiceNow Now Platform separately. I work with ServiceNow Now Platform. I have not worked with app development capabilities. Regarding the integration capability of ServiceNow Now Platform, I can say it is compatible with most of the technologies for my connectivity with other systems. I cannot comment on analytics insights, as I have not worked on it, so I cannot say it improved my service efficiency. I do not remember if I have worked with something different for the same purpose. My overall rating for this review is eight out of ten.
reviewer2714040 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comprehensive features in one platform improve project management
There are numerous areas for improvement in Unqork. For example, while they are replacing view grid with Vega grid, the Vega grid lacks certain features available in the view grid. In the view grid, we can have buttons against each row and events against each row event, which is not available in Vega grid.Case management functionality is not currently available. Regarding versioning, while it is available to the market, it is not optimal. If versioning is deployed on any application, rolling back is not possible. When multiple people work on the same module in different versions or branches, merging can overwrite changes. The merging technology needs improvement in Unqork. Connecting to the database is straightforward, but querying MongoDB and getting results requires additional effort. Case management is still unavailable to the general market. We attempted to implement it but had to step back as it did not meet all business functionalities. The Vega versioning also presents development challenges despite business interest.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
10%
Manufacturing Company
7%
University
6%
Financial Services Firm
38%
Insurance Company
9%
Computer Software Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise34
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
I do see some negative sides and room for improvement. I think there may be some integration with AI and a smart way of reporting, reporting mechanisms, and automation mechanisms on the inputs from...
What do you like most about Unqork?
Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.
What needs improvement with Unqork?
The areas of Unqork that need improvement include the UI, as data-driven applications in banks require displaying data effectively on forms and dashboards. When working with JPMorgan, the data stru...
What is your primary use case for Unqork?
I mostly work with Unqork to develop internal applications, and right now, I'm working with JPMorgan in a department called Asset Wealth Management. We try to automate processes that were previousl...
 

Overview

 

Sample Customers

experian, beachbody, health partners
Information Not Available
Find out what your peers are saying about ServiceNow Now Platform vs. Unqork and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.