We use Microsoft Azure for our internal systems during elections. We monitored the election party and we had a database of 20 million users.
Product Owner at Software Technology
Easy to use, stable, and scalable
Pros and Cons
- "The solution is similar to a plug-and-play system, it is easy to use."
What is our primary use case?
What is most valuable?
The solution is similar to a plug-and-play system, it is easy to use.
For how long have I used the solution?
I have been using Microsoft Azure for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure has been stable
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What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support of Microsoft is okay. However, there were times we had to speak to them in the US time zone which was not convenient. There are times we have to wait because of the time zone issue.
What about the implementation team?
The solution takes two to five people to implement and for maintenance; if the environment is larger it still only takes two to five people.
What's my experience with pricing, setup cost, and licensing?
The subscription models can be confusing and it would be beneficial for them to simplify them. We are on an annual subscription.
What other advice do I have?
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Regional Head of IT at a engineering company with 51-200 employees
Scalable and pretty easy to deploy
Pros and Cons
- "Microsoft has a lot of partners in this area, and they have a lot of information available online, so it's easy to get support."
- "I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365."
What is our primary use case?
We are using Azure to run cloud-based applications.
What is most valuable?
Azure is good because it is a Microsoft product.
What needs improvement?
I would like it if Microsoft communicated better about upcoming changes before they roll them out. Sometimes when Microsoft implements changes, they don't notify the users promptly enough. I would like to know about new features, especially Office 365.
For how long have I used the solution?
I just joined this company not too long ago, so I've been using Azure here for about two months.
What do I think about the stability of the solution?
Azure is pretty stable, so far.
What do I think about the scalability of the solution?
Microsoft Azure is definitely scalable.
How are customer service and support?
Microsoft has a lot of partners in this area, and they have a lot of information available online, so it's easy to get support. Also, Azure has a large user base.
How was the initial setup?
Azure is pretty easy to deploy. It's not very complicated.
What other advice do I have?
I rate Microsoft Azure eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure
December 2024

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
861,524 professionals have used our research since 2012.
Assistant Professor at a university with 51-200 employees
Straightforward installation, useful interface, and effective auto-scaling
Pros and Cons
- "The most valuable features I have found to be the auto-scaling feature and the interface."
- "Microsoft Azure could improve by being more user-friendly and the interface could be better."
What is our primary use case?
I'm working on cloud-based systems and I'm using Microsoft Azure for storage and for other purposes.
What is most valuable?
The most valuable features I have found to be the auto-scaling feature and the interface.
What needs improvement?
Microsoft Azure could improve by being more user-friendly and the interface could be better.
For how long have I used the solution?
I have been using Microsoft Azure for approximately six years.
How are customer service and support?
I have not contacted support.
Which solution did I use previously and why did I switch?
I have previously used Amazon AWS.
How was the initial setup?
The installation of Microsoft Azure is straightforward.
What about the implementation team?
I did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution could be reduced. However, I am using the free version.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Business Manager at a tech services company with 201-500 employees
Stable and easy to set up but support can be slow at times, and it may be challenging to users who are new to the cloud
Pros and Cons
- "Azure is stable. I don't have any problems with it."
- "Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment."
What is our primary use case?
We are partnered with both Microsoft and AWS. We use the Azure platform for our systems, and we are also a reseller that offers architecture and design services. One use case for Azure is building Active Directory Systems and creating a hybrid environment for the customers. Another is SQL Database. The third is systems like Linux 365. So we are reselling managed 365 solutions for our customers.
What needs improvement?
Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment. So it's challenging to move to a new environment in the cloud. Another area where there is room for improvement is maybe security. Also, the interface could use some work. And maybe Microsoft could add some new features for monitoring the environment.
For how long have I used the solution?
Our company has been using Azure for four or five.
What do I think about the stability of the solution?
Azure is stable. I don't have any problems with it.
How are customer service and support?
In general, Microsoft support is good. But in some cases, it takes a long time.
How was the initial setup?
The initial setup for Azure was straightforward.
What other advice do I have?
I rate Microsoft Azure six out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Technical Architect at a tech services company with 10,001+ employees
It gives you the power to process lots of data, but it could be integrated better with other solutions
Pros and Cons
- "Databricks is really nice because you have the power to process lots of data and you can create queries and provide big analysis for the business using a robust cluster."
- "Maybe Azure could add an address code to create your analysis without SQL or Python because some business users don't want it to code. So it's good to have a service application that connects to the data lake to conduct analysis and simplify the business process."
What is our primary use case?
I was working on a project with a Czech company related to big data architecture and Databricks. The main goal was to provide a robust architecture to create data lakes with Databricks and Data Warehouse, provide self-service to the business area, etc. And I have experience with SAP as well. So one of our systems connects to create the ETL to load all the data to the data lake and other data businesses like Oracle, SQL, etc.
What is most valuable?
Databricks is really nice because you have the power to process lots of data and you can create queries and provide big analysis for the business using a robust cluster.
What needs improvement?
Maybe Azure could add an address code to create your analysis without SQL or Python because some business users don't want it to code. So it's good to have a service application that connects to the data lake to conduct analysis and simplify the business process.
For how long have I used the solution?
I've been using Microsoft Azure since 2018.
What other advice do I have?
I rate Azure seven out of 10. It's really good, but maybe it's missing some features or some integration so it can work better with non-Microsoft applications.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Financial Officer & Chief Operations Officer at a energy/utilities company with 1-10 employees
Stable, scalable, and easy to set up
Pros and Cons
- "It is stable and scalable."
- "Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us."
What is our primary use case?
It is the backend system to support our SaaS products.
We have its cloud-based latest version.
What is most valuable?
It is stable and scalable.
What needs improvement?
Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Currently, we have 10 users.
How are customer service and support?
They are fine with regard to service and support.
How was the initial setup?
Its initial setup is straightforward. It took about two weeks.
What about the implementation team?
We had an internal team. We had two people do the initial install. They were developers and
system engineers.
What's my experience with pricing, setup cost, and licensing?
Price could always be cheaper. Its licensing and usage aren't always cheap.
We pay monthly.
What other advice do I have?
I would recommend this solution to other users who are looking into implementing such a solution. I would rate Microsoft Azure a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Process Manager at a marketing services firm with 201-500 employees
Flexible, easy to use, and good technical support
Pros and Cons
- "The solution is easy to use and flexible."
What is our primary use case?
We are using Microsoft Azure for test case management and automation code repositories.
What is most valuable?
The solution is easy to use and flexible.
For how long have I used the solution?
I have been using Microsoft Azure for approximately one year.
What do I think about the scalability of the solution?
We have approximately 300 users using the solutions in my organization.
How are customer service and support?
The Microsoft technical support is good.
How was the initial setup?
Microsoft Azure's initial setup is simple.
What about the implementation team?
We use the help of our organization's system administrator. The solution does not require much maintenance.
What's my experience with pricing, setup cost, and licensing?
The license cost could be reduced.
What other advice do I have?
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information System Auditor (IT Audit) at a financial services firm with 1,001-5,000 employees
Feature rich, scalable, and good technical support
Pros and Cons
- "There are a lot of valuable features in Microsoft Azure, such as Kubernetes, pipelines, and development environments."
- "The solution could improve by having more security features around my data and the platform."
What is our primary use case?
We subscribed to Microsoft Azure, which is a platform as a service where we have our applications in the cloud. We use applications, such as Office 365, on the Azure platform and we are diversifying our infrastructure in the Azure environment from our on-premise solutions.
What is most valuable?
There are a lot of valuable features in Microsoft Azure, such as Kubernetes, pipelines, and development environments. Additionally, the Security Center is very useful, I always go in to look at the security features and how those assets in the cloud are being protected.
What needs improvement?
The solution could improve by having more security features around my data and the platform.
For how long have I used the solution?
I have used Microsoft Azure for approximately one year.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have a lot of teams using this solution in my organization, approximately 20.
How are customer service and technical support?
The technical support from Microsoft is good.
What's my experience with pricing, setup cost, and licensing?
We have an annual license subscription to use the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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