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it_user1646865 - PeerSpot reviewer
ICT Consultant at a tech services company with 11-50 employees
Real User
Aug 16, 2021
Easy to manage, good performance, and secure
Pros and Cons
  • "The solution is easy to manage within the cloud application, has good performance, and is secure."
  • "The solution is easy to manage within the cloud application, has good performance, and is secure."
  • "The solution could improve by being more user-friendly."
  • "The solution could improve by being more user-friendly."

What is our primary use case?

Microsoft Azure is an directory and identity management solution in the cloud, similar to an access gateway.

How has it helped my organization?

It has enable me to secure our office 365 tenant

What is most valuable?

Multifactor authentication, cloud App security. The features are easy to manage within the cloud application, has good performance, and is secure.

What needs improvement?

The solution could improve by being more user-friendly.

Buyer's Guide
Microsoft Azure
April 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

very good

How are customer service and support?

The technical support has been responsive but sometimes the agent does not have the knowledge required for the proper immediate assistance.

Which solution did I use previously and why did I switch?

we are previously using Hosted Exchange. We migrated in other to take advantage of rich collaborative features of o365

How was the initial setup?

Initial setup was straightforward. Migration managed with out issue

What about the implementation team?

In -house

What was our ROI?

95%

What's my experience with pricing, setup cost, and licensing?

We are on an annual subscription. However, there are other options available.

What other advice do I have?

The smooth operation of the solution depends on the ability of the administrator. How the infrastructure is deployed overall and how it is optimized.

I would recommend this solution to others.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1645737 - PeerSpot reviewer
Senior Director at a computer software company with 501-1,000 employees
Vendor
Aug 12, 2021
Reasonable pricing with intuitive UI but reaching support is difficult
Pros and Cons
  • "We have found the user interface to be intuitive. Microsoft is a master at UI."
  • "The analytics services are the most valuable aspect of the solution."
  • "You don't get support from Microsoft very easily as compared to other solutions."
  • "You don't get support from Microsoft very easily as compared to other solutions. The Microsoft Azure team does not [respond quickly]."

What is our primary use case?

We primarily use the solution for cost reasons, for example, when a client's hardware refresh is coming and they don't want to incur the cost on the hardware. We also use it for capacity as, when they buy hardware, those are constrained by capacity. 

What is most valuable?

The analytics services are the most valuable aspect of the solution.

The product has many useful features on offer. 

We have found the user interface to be intuitive. Microsoft is a master at UI.

The stability is okay.

The solution has the potential to scale. 

We have found the pricing to be reasonable. 

What needs improvement?

You don't get support from Microsoft very easily as compared to other solutions. For example, AWS. If I reach out to AWS, their PDM team is very quick to respond. The Microsoft Azure team does not.

The downtime could be a bit better. AWS has less downtime.

The solution needs to scale as well as AWS, which scales much better.

For how long have I used the solution?

I've been using the solution for four to five years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is okay. There are no bugs or glitches. It's reliable. However, AWS seems to be a bit better.

In terms of downtime, if you look at the reporting side, if you look at the Gartner report, it shows that AWS experienced significantly fewer outages as compared to Azure.

What do I think about the scalability of the solution?

In my experience, I've seen AWS as a little bit more robust in terms of scalability and its features as compared to Azure. That said, Azure is improving every day. Still, AWS seems to be ahead in terms of scalability. 

How are customer service and technical support?

Technical support is not very responsive. They are quite slow. 

While the team may be capable, the processes set up around are really bad. If you have to reach out to someone to get technical support, it takes hours and hours of effort to get to them.

How was the initial setup?

The initial setup is neither easy nor difficult. It's somewhere between straightforward and complex. Usually, with our clients, we don't get straightforward projects. However, we can't say they are the most complex out there either.

What about the implementation team?

We tend to do setups for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. It's not overly expensive.

Which other solutions did I evaluate?

Lately, I have been researching technical comparisons between Azure and AWS for SAP HANA 2.0 migration from on-premises to the cloud.

What other advice do I have?

We are Azure partners.

I'm mainly providing services to my customers, and therefore am not necessarily an end-user.

For the most part, I would recommend Azure. However, we cannot just recommend Azure blindly. Azure suits mostly the customers that are using the Microsoft suite of products. It brings your own licenses into the play so that you don't end up with another cloud. If you're using Microsoft products, then Azure is a straight fit for you. You should not evaluate any other cloud. However, if you're not using the Microsoft suite of products, if you're using MS Skills, running Solaris, and all of those things, then you have to evaluate which cloud is better.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Azure
April 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
IT Consultant at Hostlink IT Solutions
Real User
Aug 9, 2021
Highly stable, scalable, and good technical support
Pros and Cons
  • "The technical support has been good."
  • "Microsoft Azure is scalable in my experience."
  • "The pricing of the solution could be reduced."

What is our primary use case?

In my country, many organizations want to migrate their operations to the cloud. This is why we are using Microsoft Azure.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Microsoft Azure is scalable in my experience.

Approximately 1,000 use this solution.

How are customer service and technical support?

The technical support has been good.

Which solution did I use previously and why did I switch?

We also have customers using AWS.

How was the initial setup?

The installation is easy.

What about the implementation team?

We did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution could be reduced. We are not able to create a free account in my country.

What other advice do I have?

I recommend this solution to others.

I rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1448031 - PeerSpot reviewer
Head of Business Security Advisory at a retailer with 10,001+ employees
Real User
Aug 2, 2021
Responsive and dedicated support, and the security is good
Pros and Cons
  • "The support is responsive and dedicated to SMEs."
  • "The support is responsive and dedicated to SMEs."
  • "Overall, the solution is good but there are some minor technical issues that can be resolved."
  • "Overall, the solution is good but there are some minor technical issues that can be resolved."

What is our primary use case?

We use Microsoft Azure for many different things. It depends on the customer's requirements. For some, they use it for tasks, data lakes, and integration. Others use it for Business analytics.

There are a few easy ones that use it as the ESPs, a few workloads, creating a three-tier application database and web for specific internal clients, or it could be larger with several integration points.

What is most valuable?

I worked with one of the largest airlines in the region or perhaps even in the world, and Microsoft service was one of the most prestigious ones.

What needs improvement?

Overall, the solution is good but there are some minor technical issues that can be resolved.

For how long have I used the solution?

I have been using Microsoft Azure for quite some time. Including the previews, it has been five or six years.

How are customer service and technical support?

The support is responsive and dedicated to SMEs.

When there is a new case or, a requirement from the business, we rapidly check with the vendors in our region. We also sometimes work directly with Microsoft.

Which solution did I use previously and why did I switch?

Generally, I work in IT and have experience with some cloud-based solutions.

There are several products that I appreciate from a security standpoint.

What other advice do I have?

I work in security and tend to appreciate security products more.

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1620747 - PeerSpot reviewer
IT Architect at a transportation company with 10,001+ employees
Real User
Aug 1, 2021
A stable and scalable solution
Pros and Cons
  • "The initial setup is simple."
  • "The stability is good, there is compliance with the SLAs, and we have not encountered any issues in this domain."
  • "The diagnostics should have more logs."
  • "The diagnostics should have more logs."

What is our primary use case?

The information is confidential, so I cannot discuss what we use Microsoft Azure for. 

What needs improvement?

The diagnostics should have more logs. We must pay a surcharge for our dependence on the Azure monitor. Each platform comes with its own logs. 

For how long have I used the solution?



What do I think about the stability of the solution?

The stability is good. There is compliance with the SLAs and we have not encountered any issues in this domain. 

What do I think about the scalability of the solution?

The scalability is fine and this option exists with many of our products. 

How are customer service and technical support?

I have not had occasion to make use of technical support. 

How was the initial setup?

The initial setup is simple. It's not a big deal.

What's my experience with pricing, setup cost, and licensing?

There are added costs to the company or for scaling for most premium products. 

Which other solutions did I evaluate?

I did not really evaluate other solutions before going with Microsoft Azure. 

What other advice do I have?

We work off an app service environment. We are end-users of Microsoft, although my specific role is in IT architecture. 

I rate Microsoft Azure as an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Technology Officer at SYSDE
Real User
Jul 31, 2021
Flexible, integrates well, and beneficial templates
Pros and Cons
  • "The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
  • "The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration."
  • "The solution could improve by simplifying network management."
  • "The solution could improve by simplifying network management."

What is our primary use case?

We use Microsoft Azure as a cloud-based platform.

How has it helped my organization?

The solution has made operations for our organizations better by offering flexibility and integration with multiple other products.

What is most valuable?

The solution is very flexible, it is not limited to Microsoft solutions. It integrates well with other solutions, such as Oracle. There are a lot of templates we are able to use allowing us to reduce the time for configuration.

What needs improvement?

The solution could improve by simplifying network management. 

For how long have I used the solution?

I have been using the solution within the past 12 months.

What do I think about the scalability of the solution?

The solution is very easy to scale.

What's my experience with pricing, setup cost, and licensing?

The price of the solution can be expensive.

What other advice do I have?

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1630506 - PeerSpot reviewer
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Real User
Jul 26, 2021
A very user friendly interface, easy access, and great features
Pros and Cons
  • "Great features at a good price."
  • "Compared to other solutions, I find Azure to be the best organized in terms of user interface, access, and features."
  • "Performance could be improved."
  • "It's possible that the performance could be improved, but it's not a big issue."

What is our primary use case?

I am a customer of Microsoft Azure and this solution is for my personal use. 

What is most valuable?

Compared to other solutions, I find Azure to be the best organized in terms of user interface, access, and features. The Google cloud platform is very awkward, access is not easy and it's difficult to see the prerequisites for your needs. With Microsoft, everything is easily accessible, you see all the preconditions, all the requirements with great monitoring, and at a good price. They do a lot of promotions so I was able to get the Azure subscription with my Visual Studio subscription. 

What needs improvement?

It's possible that the performance could be improved, but it's not a big issue. 

For how long have I used the solution?

I've been using this solution for two years. 

How are customer service and technical support?

I haven't had experience with Microsoft's technical support because they offer good insights in the platform itself.

What other advice do I have?

I would recommend this product. 

I rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1628289 - PeerSpot reviewer
Remote Product Manager
Real User
Jul 19, 2021
highly scalable, easy installation, and stable
Pros and Cons
  • "The most valuable features of the solution are for management, such as dashboards."
  • "The solution is easy to scale."
  • "The solution could improve by providing better tutorials and documentation."
  • "The solution could improve by providing better tutorials and documentation."

What is our primary use case?

We use the solution as our cloud service provider for product and project management.

What is most valuable?

The most valuable features of the solution are for management, such as dashboards. 

What needs improvement?

The solution could improve by providing better tutorials and documentation. There was a point when I was trying to understand how the board works and there was not any documentation that could articulate it properly. We had a whole team who had to go online to check other sources in order to understand.

For how long have I used the solution?

I have been using Microsoft Azure in my organization for seven months.

What do I think about the stability of the solution?

Microsoft Azure is stable 99 percent of the time.

What do I think about the scalability of the solution?

The solution is easy to scale. We needed more servers in the past months because of our application growth. It was a very easy process, you use your credit card online, authorize funds, and you have more servers.

We have approximately 2,000 people using this solution in my organization.

How are customer service and technical support?

We have not needed to use technical support because we have not had any issues.

How was the initial setup?

The installation of this solution was straightforward.

What other advice do I have?

I would recommend this solution.

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.