What is our primary use case?
Security is at the forefront of everything that we have been doing, fundamentally. Both in my previous organization and the current one, Azure Security Center has given us a great overview of the current state of security, through the recommendations given by Microsoft. There are potential situations where risk exists because you're not compliant with a specific recommendation, or to specific regulatory compliance. Such guidance is critical for us.
We implement a wide range of solutions in our environment. We have solutions that are purely SaaS. We have some things that are just purely IaaS, and, of course, we have PaaS for services as well. So, we really have a wide range of deployments on all services as a service.
How has it helped my organization?
Overall, Azure Security Center has greatly improved our company's security posture. At a very quick glance, you can see where you are the most vulnerable. I'm greatly oversimplifying what the tool does, but at the very minimum, at a quick glance, even if you are not an expert, or even if you have just started using it, this tool will give you a basic idea of where the biggest problems are.
Security Center has not affected our end-user experience in a negative way. To my thinking, security is something that if your users don't experience it then it's great because there are no problems. Since I have been in this company, there have not been any security incidents. The only experience that the end-users have is the fact that there have not been any disruptions due to security issues. We have been monitoring what has been going on.
What is most valuable?
The most valuable feature is the recommendations. Azure Security Center is a product that can be useful in various grades and stages, depending on the state of maturity of both your application and your organization.
The alerts are also valuable, and they go hand-in-hand with the recommendations.
With respect to our security posture, there are at least two features that have been very useful. The first of these is the inventory section, where you can quickly see everything that you have. Especially in a larger organization where there have been mergers and acquisitions, it can be difficult to readily see everything that has been deployed. Using Security Center, you have a full view, at any given time, of what's deployed, and that is something that is very useful.
The security score has been very useful. This is another numeric metering system that basically tells you how well you have been doing.
What needs improvement?
Consistency is the area where the most improvement is needed. For example, there are some areas where the UI is not uniform across the board. You can create exemptions, but not everywhere are the exemptions the same. In some areas, we can do quick fixes, but that is not true across the board. So in general, consistency is the number one item that needs attention.
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For how long have I used the solution?
We have been using Azure Security Center for approximately three years.
What do I think about the stability of the solution?
With respect to stability, so far I have not encountered any specific issues with the way it behaves. I cannot say that it has performed badly in any way.
What do I think about the scalability of the solution?
It's a really scalable product, fundamentally, the way Microsoft designed it. I don't think that scalability is an issue at all.
We have implemented this solution in environments that differ quite significantly in terms of scope and in range but, given the way that it works, within 24 hours it discovers everything in the environment, no matter what it is.
How are customer service and support?
We only used technical support once, and it was for an item that was behaving in a strange way. It ended up being a known issue, and they said that they were going to fix it. Overall, it was a very good interaction.
Which solution did I use previously and why did I switch?
In both companies where I have used this solution, there was no other cloud-based tool that was handling security. It was done using traditional security products that basically examined the logs and raised alerts.
We switched because it gives us an expansive view of everything which is deployed. It is really unparalleled by anything else that you could potentially use. The moment you turn it on for a subscription, it will identify, almost immediately, every component that you have. From there, it will also identify what is at risk in that component.
How was the initial setup?
The initial setup was pretty straightforward, although I came to this product from a network and security background. When I started working with a Security Center, it was not like a tool that I had never seen before.
Fundamentally, it takes 24 hours before you start to see everything accurately. From the moment you turn Security Center on for your subscription, within the 24-hour range, you have a full view of what's going on.
Our implementation strategy includes turning it on for every subscription that we have. Security is critical for us, so the cost, in this case, was not a factor. The benefit was definitely outpacing any potential financial cost. Once we turn the feature on for a subscription, we look at every recommendation that we see in the list. In cases where it is not compliant with our security policy, we fix the issue and have been doing that ever since we started using it.
What about the implementation team?
My in-house team was responsible for the deployment, and this was true for both organizations where I have used it.
On average, three people can deploy it. There should be an architect and principal engineers.
What's my experience with pricing, setup cost, and licensing?
Although I am outside of the discussion on budget and costing, I can say that the importance of security provided by this solution is of such importance that whatever the cost is, it is not a factor.
Microsoft does a good job with respect to the pricing model, so anything comparable will cost almost the same. I don't think that there is really an alternative.
Which other solutions did I evaluate?
We are perfectly satisfied with what this product gives us. So, there's really no reason to even look at anything else.
What other advice do I have?
The first piece of advice that I would give somebody who's going to try to use Security Center is to try to understand their environment as much as possible, and then try to match their environment with the recommendation section of the tool and start remediating from there.
There are going to be recommendations in Security Center that will make sense if the team looking at the security infrastructure understands what is going on. If the team does not have a full understanding then it will be very difficult to know what to do, or how to remedy it.
The fact that I had to deal with many components, of which I don't know very much about, has been really great because it forced me to learn about their security. Typically, I don't have to deal with that. My learning has definitely increased, and of course, that's always good.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.