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Javier_Rodriguez - PeerSpot reviewer
Cloud Consultant at i-Community AG
Real User
Top 5Leaderboard
Nov 26, 2024
Unified security management enhances threat detection and streamlines user experience
Pros and Cons
  • "The most valuable feature is the hunting feature, which integrates well into the entire Microsoft ecosystem."
  • "The most valuable feature is the hunting feature, which integrates well into the entire Microsoft ecosystem."
  • "The pricing could be improved, as it is somewhat high for smaller companies."
  • "The pricing could be improved, as it is somewhat high for smaller companies."

What is our primary use case?

At the moment, we work with Sophos, SentinelOne, or Microsoft Defender. Most of our customers have Microsoft infrastructure, and they are cloud-only customers with Microsoft business licensing. I primarily recommend Microsoft Defender for customers who already have Microsoft infrastructure.

What is most valuable?

The most valuable feature is the hunting feature, which integrates well into the entire Microsoft ecosystem. It allows customers to have all security settings in one panel, providing a unified admin site. This feature significantly aids in threat detection and enhances the user experience by streamlining security management.

What needs improvement?

The pricing could be improved, as it is somewhat high for smaller companies. Additionally, the artificial intelligence features could be expanded to allow the system to autonomously manage security issues without needing intervention from admins.

For how long have I used the solution?

We have customers on Defender.

Buyer's Guide
Microsoft Defender for Cloud
March 2026
Learn what your peers think about Microsoft Defender for Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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How are customer service and support?

I have not had contact with Microsoft technical support at this moment.

Which solution did I use previously and why did I switch?

At the moment, we work with Sophos, SentinelOne, or Microsoft Defender. We also work with SentinelOne and other security products integrated in our remote management tools.

What was our ROI?

The cost savings vary by customer, however, for those with 100 to 150 licenses, there are noticeable savings at a higher level.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender for Cloud is considered competitive in pricing.

Which other solutions did I evaluate?

In addition to Microsoft Defender, we evaluate products like SentinelOne.

What other advice do I have?

For smaller companies, the product is too expensive. I usually recommend SentinelOne, as it is included in our remote management tools. I rate Microsoft Defender for Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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SaulPatino - PeerSpot reviewer
Manager at CBTS
MSP
Top 5
Dec 4, 2024
Gives us a single pane of glass to view everything involved in security
Pros and Cons
  • "The most valuable feature of Microsoft Defender for Cloud is its ability to assess an environment and give us a clear idea of what security components are lacking and which are not."
  • "Microsoft Defender for Cloud has improved our security poster by at least 100 percent."
  • "Although Microsoft Defender for Cloud is based on security, I wish it went beyond providing assessments, reports, and generic steps. More detailed procedures would be helpful, especially for lower-level support staff."
  • "I rate Microsoft support five out of 10. It gets better once you're escalated past the first and second levels. It's difficult to get the necessary support when tickets are first opened."

What is our primary use case?

We are a multi-service provider with various clients. We recommend Microsoft Defender for Cloud to clients who have an Azure environment. We advise them to turn Defender on to protect all Azure resources, such as IaaS servers and SQL servers and ensure our clients follow the best security recommendations.

How has it helped my organization?

Microsoft Defender for Cloud provides us with all security-based advantages. Getting visibility into our vast and rapidly changing cloud environment is challenging in day-to-day operations. This solution gives us a single pane of glass to view everything involved in security.

Defender for Cloud has improved our security posture by at least 100 percent. We did not have security before that. It's our primary way to protect our hybrid environment, so it's critical to us. It's also crucial to our coordinated detection and response across all our workloads, and we leverage Sentinel with Defender for Cloud.

What is most valuable?

The most valuable feature of Microsoft Defender for Cloud is its ability to assess an environment and give us a clear idea of what security components are lacking and which are not. 

We have integrated Defender for Cloud with our SOC through Sentinel. This obviously improves the solution by providing better visibility and extended capabilities, such as automated AI intervention. 

What needs improvement?

Although Microsoft Defender for Cloud is based on security, I wish it went beyond providing assessments, reports, and generic steps. More detailed procedures would be helpful, especially for lower-level support staff. 

I also want to customize our coverage more. We can select all the workloads in our subscriptions, and it expands to all of them, but I wish it would let us focus on specific workloads and have different levels of monitoring security or compliance. Even though I want to cover dev, my dev environment, it's still kind of costly if you cover all the ones in the spectrum.

For how long have I used the solution?

We have used Defender for about a year and a half.

What do I think about the stability of the solution?

Microsoft Defender for Cloud is very stable. Being a SaaS product allows it to store any reports or logging effectively, making it a mature and stable product.

What do I think about the scalability of the solution?

The scalability aspect offers us the ability to select all workloads in our subscriptions, but it could improve by allowing us to focus on specific workloads with different levels of monitoring and compliance.

How are customer service and support?

I rate Microsoft support five out of 10. It gets better once you're escalated past the first and second levels.  It's difficult to get the necessary support when tickets are first opened. Since security is critical, we prefer a quicker response time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution, as we are an Azure shop and have always focused on Microsoft products, adding features to our security suite.

How was the initial setup?

The initial setup was straightforward. We select the subscriptions and cover everything within them to ensure all aspects are protected.

What about the implementation team?

As a Microsoft partner and reseller, we install and implement the solution ourselves.

What was our ROI?

We have seen a return on investment with Microsoft Defender for Cloud. We have caught vulnerabilities that would have been more expensive to address after a breach. Although we haven't had any severe incidents, identifying potential vulnerabilities has helped us avoid costly data losses.

What's my experience with pricing, setup cost, and licensing?

The licensing is straightforward but can become expensive if you cover everything. You must balance the cost against the importance of what needs covering.

What other advice do I have?

I would rate Microsoft Defender for Cloud eight out of 10. It's a mature product, and while the pricing can be elevated, and the support requires self-understanding to navigate, we still recommend it to our clients.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Re-seller
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March 2026
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Assistant Vice President & Cloud Solutions Architect at a financial services firm with 10,001+ employees
Real User
Top 20
Nov 27, 2024
We get insights and email alerts if something isn't compliant but needs expanded vulnerability scanning
Pros and Cons
  • "It alerts us to our vulnerabilities and ensures compliance by marking off a compliance tool checklist."
  • "Microsoft Defender for Cloud is stable and reliable as advertised."
  • "Defender could provide more in-depth visibility into vulnerabilities and services. For instance, we wanted to scan Azure NetApp for sensitive data, but they didn't have that feature. It was only for storage accounts. I want Azure Defender features to cover all Azure resources rather than a few."
  • "I would rate Microsoft Defender for Cloud a six out of 10 due to its lack of necessary features to operate as a standalone solution."

What is our primary use case?

We use Microsoft Defender for Cloud primarily to scan storage buckets and ensure no sensitive data, such as PCI or PII data, is present. We also use it for general resources, including resource groups, storage accounts, and Azure Key Vault.

We don't use it for detection and response. It's more for scanning architecture and data to ensure we have the latest infrastructure configuration. I don't think we're using it for Entra ID. Another team does that. I'm more on the operation side. 

How has it helped my organization?

Defender works in tandem with Wiz, so we get insights and email alerts if something isn't compliant. For example, we get an alert if TLS 1.2 isn't enabled. It keeps track of what's compliant and what isn't. 

What is most valuable?

It alerts us to our vulnerabilities and ensures compliance by marking off a compliance tool checklist. We use Defender's free CSPM functionality, including the Microsoft Cloud Security Benchmark. It's not our primary policy compliance tool, but we get some excellent insights. 

Defender covers a wide range of workloads. It's suitable for key vaults for storage accounts and services. However, there are some gaps in terms of covering entire apps. 

What needs improvement?

Defender could provide more in-depth visibility into vulnerabilities and services. For instance, we wanted to scan Azure NetApp for sensitive data, but they didn't have that feature. It was only for storage accounts. I want Azure Defender features to cover all Azure resources rather than a few.

Defender for Cloud's prioritized list of remediation for security issues is pretty good but not as extensive as Wiz or other third-party tools. 

For how long have I used the solution?

I have been using Microsoft Defender for Cloud for about two to three years.

What do I think about the stability of the solution?

Microsoft Defender for Cloud is stable and reliable as advertised.

What do I think about the scalability of the solution?

It is scalable as it integrates seamlessly across services once activated. However, it needs more features across all resources.

How are customer service and support?

I rate Microsoft support seven out of 10. Customer support is decent, but it varies depending on who you get. My main complaint is the you get bounced around a lot, and you have to explain the issue again to the next technician. When you finally get someone good, the service is excellent. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We use multiple solutions, but Wiz and Prisma are among the notable alternatives we've employed. Defender's advantage is that it's native to the cloud, but it's drawback is that the services are limited. While the services it provides are great, they stop at the Azure level. Wiz has wider coverage, but Defender supplements it. 

How was the initial setup?

The initial setup was straightforward, but as we expanded and went through audits, it became more complex.

What about the implementation team?

We did everything in-house without using any third-party assistance.

What was our ROI?

Our primary return on investment is that we avoid audits and penalties because we're highly regulated. If we're out of compliance, it costs us time and money to remedy the issue. Defender provides proactive, preventative controls. 

What's my experience with pricing, setup cost, and licensing?

Pricing is satisfactory with no significant concerns.

Which other solutions did I evaluate?


What other advice do I have?

I would rate Microsoft Defender for Cloud a six out of 10 due to its lack of necessary features to operate as a standalone solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
PeerSpot user
Antonio Andres - PeerSpot reviewer
Manager, Microsoft Technology Alliance at Silverfort
Real User
Top 20
Nov 24, 2024
It integrates with our full spectrum of products, leaving no gaps
Pros and Cons
  • "Microsoft Defender for Cloud monitors our entire cloud environment. It enables conditional access and incorporates features like number matching and single sign-on for all our cloud apps. It is great for protecting against ransomware and various security threats."
  • "Microsoft Defender for Cloud has made our environment more secure."
  • "We haven't experienced issues with Microsoft Defender for Cloud for our company size of about five hundred people. However, I've heard there might be issues with scalability for larger enterprises."
  • "I've heard there might be issues with scalability for larger enterprises."

What is our primary use case?

We use Microsoft Defender for Cloud to secure our environments across the company. We have the full E5 suite, including Microsoft Defender for Identity and Endpoint. The solution integrates the total spectrum of Microsoft products. 

We are not a multi-cloud environment. We're entirely on Azure. It's not a hybrid environment. Defender only covers the cloud, and we have a different solution for our on-prem environment. 

How has it helped my organization?

Microsoft Defender for Cloud has made our environment more secure. We don't have to worry about it as much, and we've never had a breach, giving us a lot of peace of mind. We've improved our security posture because Defender extends the capabilities of a whole range of products, so we don't have any gaps.

What is most valuable?

Microsoft Defender for Cloud monitors our entire cloud environment. It enables conditional access and incorporates features like number matching and single sign-on for all our cloud apps. It is great for protecting against ransomware and various security threats.

The solution's native integration with our other Microsoft security solutions gives us security insights. It alerts us to potential breaches, old accounts, and nonhuman identities that we need to be aware of. 

It notifies us in time, and we don't have to worry about it. If something comes up, Defender immediately detects it. It lets us choose what we want to do and remedy the issue from the console, whether that's implementing a conditional access policy or an MFA.

What needs improvement?

We haven't experienced issues with Microsoft Defender for Cloud for our company size of about five hundred people. However, I've heard there might be issues with scalability for larger enterprises.

For how long have I used the solution?

I joined the company about two and a half years ago, and Microsoft Defender for Cloud was already installed.

What do I think about the stability of the solution?

Microsoft Defender for Cloud seems stable from my point of view, so I hope it stays like that.

What do I think about the scalability of the solution?

For our company size, Microsoft Defender for Cloud has been great, but there might be scalability issues as you scale up to large enterprises.

How are customer service and support?

I rate Microsoft support seven out of 10. Customer support has been good. We have a portal to request support, and they typically solve our problems within a week. However, we often need to escalate to the second level, as the first level is mainly contractors without the full security insight. Once escalated, a higher-level technician usually resolves the issue.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have always had Microsoft Defender for Cloud since I've been at the company.

What was our ROI?

It's hard to quantify an ROI with security, but because we haven't had a breach or serious security incident, which would cost millions of dollars, we can consider it a return on investment

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of Microsoft Defender for Cloud have been good for us. We appreciate the licensing approach based on employee count rather than a big enterprise license.

Which other solutions did I evaluate?

We haven't considered another solution. We're a Microsoft Partner of the Year. We're one hundred percent integrated with the Microsoft ecosystem. So we've never even looked to evaluate another solution because Microsoft has been great for us, and we have all our integrations tied up into it. It would be a huge workload to move to another solution.

What other advice do I have?

I rate Microsoft Defender for Cloud eight or 10. While there are areas for improvement, it has been great for a company of our size.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, real user
PeerSpot user
Yogendra Naik - PeerSpot reviewer
Advisory Specialist Master at a tech vendor with 10,001+ employees
Real User
Top 5
Nov 27, 2024
One tool provides a view across your entire hybrid environment
Pros and Cons
  • "My favorite part of Microsoft Defender for Cloud is the compliance features. Defender covers a wide range of workloads, on par with competing products on the market."
  • "Microsoft Graph needs improvement."
  • "Microsoft Graph needs improvement."

What is our primary use case?

We primarily use Microsoft Defender for Cloud for cloud security posture management.

How has it helped my organization?

Defender for Cloud improves our overall cloud security posture by identifying risks and vulnerabilities. It gave me a perspective on whether we comply with the industry's best practices and benchmarks we are pursuing.

What is most valuable?

My favorite part of Microsoft Defender for Cloud is the compliance features. Defender covers a wide range of workloads, on par with competing products on the market. I can get information from other cloud platforms and use Defender across AWS, Azure, GCP, containers, servers, etc. One tool provides a view across your entire hybrid environment.

What needs improvement?

Microsoft Graph needs improvement.

For how long have I used the solution?

I have been using Microsoft Defender for Cloud for around two years.

What do I think about the stability of the solution?

The stability of Microsoft Defender for Cloud is good since it sits in the Cloud, and we have not had any challenges regarding stability.

How are customer service and support?

I rate Microsoft support seven out of 10. The documentation about what is covered in the basic support versus premium is unclear. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We use multiple products that perform similar functions in our environment, including Prisma and Wiz. We use Defender for Cloud as our native Azure tool in addition to other third-party tools.

How was the initial setup?

The initial setup is relatively simple and straightforward.

What about the implementation team?

No integrated reseller or custom team was used for the deployment.

What was our ROI?

We have seen a return on investment because a lot of these native tools provide better reporting, which our team can consume.

What's my experience with pricing, setup cost, and licensing?

Defender's basic version is free, which is good. Many of our teams are evaluating the paid version against third-party products.

Which other solutions did I evaluate?

We didn't evaluate other solutions before switching as we have multiple products performing similar functionalities.

What other advice do I have?

I rate Microsoft Defender for Cloud eight out of 10. Even though there are many third-party tools with more functionality, using native tools is beneficial, and we use them alongside third-party tools.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Audit Microsoft
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Roel Van Der Ouderaa - PeerSpot reviewer
Senior Technical Consultant at Simac ICT
Consultant
Top 20
Dec 17, 2024
Enhanced our security process by providing insights and critical alerts
Pros and Cons
  • "Defender for Cloud provides a complete DevOps security package for cloud services."
  • "The scalability of Microsoft Defender for Cloud is very good."
  • "While we are satisfied with Defender for Cloud's features, an AI enhancement could potentially provide better advice and adapt more effectively to our environment."

What is our primary use case?

We are a managed service provider. We use Microsoft Defender for Cloud to provide services to our customers.

What is most valuable?

Defender for Cloud provides a complete DevOps security package for cloud services. Defender covers a broad range of workloads. It helps us prioritize because it identifies critical alerts that we work to resolve. 

Microsoft Defender for Cloud has enhanced our security process by providing insights and critical alerts. We use it on our own managed platform. It has helped us gain some insights and realize areas for improvement. We have worked to resolve the issues highlighted by the alerts, improving our overall security posture.

What needs improvement?

While we are satisfied with Defender for Cloud's features, an AI enhancement could potentially provide better advice and adapt more effectively to our environment.

For how long have I used the solution?

I have been using Defender for Cloud for about three or four months.

What do I think about the stability of the solution?

I haven't observed any outages with Microsoft Defender for Cloud. The stability is excellent.

What do I think about the scalability of the solution?

The scalability of Microsoft Defender for Cloud is very good. I haven't experienced any issues.

How are customer service and support?

I rate Microsoft support eight out of 10. Technical support is generally satisfactory, though call response times can occasionally be slow.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward and easy.

What about the implementation team?

We acted as the integrator, being a managed service provider. We haven't yet developed a strategy for implementing it in other companies.

What was our ROI?

Defender for Cloud provides an invaluable return on investment by preventing potential security breaches. The peace of mind it offers is difficult to quantify.

What's my experience with pricing, setup cost, and licensing?

Pricing is a consideration, but we strive to keep costs low by enabling only necessary services.

Which other solutions did I evaluate?

We evaluated other products but focused on adopting a more cloud-native approach with Microsoft's platform.

What other advice do I have?

I rate Microsoft Defender for Cloud nine out of 10. It's progressing well, although perfection takes time.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Csp
PeerSpot user
reviewer2596305 - PeerSpot reviewer
GIS Coordinator at a government with 10,001+ employees
Real User
Top 20
Dec 17, 2024
We like integrating our endpoints and visualizing everything in one place
Pros and Cons
  • "Defender for Cloud is an improvement over Trend Micro, our previous solution. We like integrating our endpoints and visualizing everything in one place. It provides comprehensive coverage for endpoints, servers, and overall environmental security."
  • "However, some Copilot features aren't available in the GCP environment. This is something we hope will be addressed in the future."
  • "However, some Copilot features aren't available in the GCP environment. This is something we hope will be addressed in the future."

What is our primary use case?

We use Microsoft Defender for Cloud primarily as antivirus software. It covers a wide range of use cases, including scanning for threats and malware on servers and checking for alerts. It is integrated with our endpoints, allowing us to track everything in one seamless place.

How has it helped my organization?

Defender for Cloud has improved our security posture. We've trained on it, and it's becoming more helpful each time we use it. Viewing all the alerts in a single pane of glass is very handy.

What is most valuable?

Defender for Cloud is an improvement over Trend Micro, our previous solution. We like integrating our endpoints and visualizing everything in one place. It provides comprehensive coverage for endpoints, servers, and overall environmental security. 

Additionally, we appreciate its capacity to offer alerts and a prioritized list of mediations. It's integrated with our other solutions, including our DLP protections. That helps us protect our HIPAA and PII data. 

What needs improvement?

However, some Copilot features aren't available in the GCP environment. This is something we hope will be addressed in the future.

For how long have I used the solution?

I have been using Microsoft Defender for Cloud for about three months since we moved to an E5 license that included this solution.

What do I think about the stability of the solution?

Defender's stability has been impressive. We have not faced real downtime, but we experienced some hiccups that lasted a few minutes.

What do I think about the scalability of the solution?

Defender's scalability has been pretty good. We are not using many cloud resources for servers, but otherwise, it has been excellent for scalability.

How are customer service and support?

I rate Microsoft support nine out of 10. There have been some issues here and there, but overall, the experience has been good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used various solutions before, including Trend Micro and GroupWise. We switched to Microsoft Defender for Cloud primarily due to cost efficiency. It was cheaper for us to make the switch than to continue with our previous solutions.

How was the initial setup?

Setting up Defender was a bit of a challenge, but after that, everything went smoothly.

What about the implementation team?

We used a company called Novakos for the migration. They provided all the services we needed and got everything set up effectively.

What was our ROI?

I am not able to comment on the return on investment, as I do not handle the financial aspects. However, I assume the organization is seeing positive results.

What's my experience with pricing, setup cost, and licensing?

The decrease in costs from switching allowed the organization to allocate resources elsewhere.

What other advice do I have?

I rate Defender for Cloud nine out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure engineer at a insurance company with 10,001+ employees
Real User
Top 20
Dec 16, 2024
The most valuable feature is the regulatory compliance aspect that utilizes predefined frameworks like NIST
Pros and Cons
  • "The most valuable feature is the regulatory compliance aspect, where we utilize predefined initiatives like NIST. Alert management is another useful feature. Alerts are directly integrated with our email or DevOps board for easy viewing, allowing us to identify problem areas efficiently."
  • "The most valuable feature is the regulatory compliance aspect, where we utilize predefined initiatives like NIST."
  • "Defender could improve how data is represented. It can be unstructured or slow to load. The recent update allowing policy grouping into control groups is beneficial, but further enhancements for speed and clarity are needed."
  • "Defender could improve how data is represented. It can be unstructured or slow to load."

What is our primary use case?

We primarily use Defender for policies, such as compliance checks and vulnerability management. We have introduced a new system for rolling out policies across the organization, monitoring compliance closely.

How has it helped my organization?

Microsoft Defender for Cloud has significantly improved vulnerability management by tracking compliance, networking issues, storage accounts that shouldn't be public, etc. 

What is most valuable?

The most valuable feature is the regulatory compliance aspect, where we utilize predefined initiatives like NIST. Alert management is another useful feature. Alerts are directly integrated with our email or DevOps board for easy viewing, allowing us to identify problem areas efficiently.

Two or three months ago, they released an update that we liked. Now, you can set up control groups based on policies, giving you a clear overview of where you're lacking. Defender covers almost all our workloads. We don't use a multi-cloud environment, but it covers Azure and AWS well. 

What needs improvement?

Defender could improve how data is represented. It can be unstructured or slow to load. The recent update allowing policy grouping into control groups is beneficial, but further enhancements for speed and clarity are needed. It would be nice if Defender prioritized vulnerabilities more. It provides an overview of what needs improvement, but I don't know if it's correctly prioritized.

For how long have I used the solution?

I have used Microsoft Defender for Cloud for about two years.

What do I think about the stability of the solution?

The stability could be improved, as it can be slow to load at times, but overall it provides the expected recommendations.

What do I think about the scalability of the solution?

It is very scalable, especially in a cloud environment, allowing for extensive resource coverage for vulnerability management.

How are customer service and support?

I have not used customer service for Defender for Cloud, but generally, I am satisfied with Microsoft's support. They are quick to respond and effectively resolve issues.

How would you rate customer service and support?

Positive

What other advice do I have?

I rate Microsoft Defender for Cloud eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Microsoft Defender for Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Defender for Cloud Report and get advice and tips from experienced pros sharing their opinions.