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Managing Partner at Digitaiken
Real User
We saved money by consolidating into a single solution
Pros and Cons
  • "We saw improvement from a regulatory compliance perspective due to having a single dashboard."
  • "I felt that there was disconnection in terms of understanding the UI. The communication for moving from the old UI to the new UI could be improved. It was a bit awkward."

What is our primary use case?

We had multiple use cases at my previous company. I changed companies during their implementation stages of this solution. From what I saw, the solution has a good use case for SIEM.

How has it helped my organization?

It helped improve my previous organization's security posture. Their previous solution was running separately in each region. That has now been centralized by moving to the cloud. This was a huge change for their operations because they used to have multiple vendors managing their SIEM. Now, that has been consolidated under a single vendor. This consolidation has improved response times.

What is most valuable?

We saw improvement from a regulatory compliance perspective due to having a single dashboard.

What needs improvement?

I felt that there was disconnection in terms of understanding the UI. The communication for moving from the old UI to the new UI could be improved. It was a bit awkward.

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For how long have I used the solution?

I have been using Azure Security Center for five to six years. I was using it as my previous organization up until six months ago.

What do I think about the stability of the solution?

The stability was good.

What do I think about the scalability of the solution?

The solution was very much scalable.

Overall, there were around 150,000 users beginning to use it at the organization.

How are customer service and support?

We didn't use technical support directly from Microsoft. We used the third-parties' support.

Which solution did I use previously and why did I switch?

We were previously using multiple solutions that integrated with SAP. For example, one region would be running QRadar and another region would be using Symantec. Each region of the company was just running it in silo mode off their internal Exchange. As part of centralizing a global solution, we chose to go with Azure Security Center, because our on-prem solution was not really working for us. This is why we started using Azure Security Center.

How was the initial setup?

The initial setup was easy; it was not complex.

The deployment took a month.

The transition went well. I didn't see any challenges.

What about the implementation team?

The setup was done by a third-party vendor, Fujitsu, who was very good. There was also another vendor, Microland, who had good knowledge and helped us with building it.

Not too many people were needed for the transition between solutions. I am unsure of the number of people needed because multiple activities were being run during the process, e.g., SharePoint migration.

What was our ROI?

The solution helped out management a lot. It reduced about 50% of the time needed to spend on this after implementation.

The organization saved money by consolidating into one solution instead of two or three. 

What's my experience with pricing, setup cost, and licensing?

Microsoft's licensing and pricing are sometimes complicated. If someone is new to Microsoft's licensing, they might have difficulty with it.

Which other solutions did I evaluate?

We might have looked at other competitors. However, Azure Security Center was attractive because of its licensing, which was packaged with the Office 365 licensing, as well as the fact that it is a single solution.

What other advice do I have?

I liked the centralization that it offered. However, I am cautious about the licensing part because I am unsure how you would manage the solution if it wasn't bundled.

When we started, our team didn't make a clear roadmap, which slowed us down. I recommend that you clearly define your roadmap before getting started.

The solution is very good. I would rate it as eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1650090 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees
Real User
Its incident alerts have reduced our manual work for a lot of things
Pros and Cons
  • "One important security feature is the incident alerts. Now, with all these cyberattacks, there are a lot of incident alerts that get triggered. It is very difficult to keep monitoring everything automatically, instead our organization is utilizing the automated use case that we get from Microsoft. That has helped bring down the manual work for a lot of things."
  • "Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."

What is our primary use case?

I work as a SOC manager. We use it for incident security, incident monitoring, threat analysis, and looking at remediation or suppression.

What is most valuable?

Most use cases that come from Microsoft are all automated. Even before any manual effort, the tool is designed in such a way that it just does the threat analysis. It gives us exactly what the incident alert is all about: 

  • The priority
  • The threat 
  • The impact
  • The risk
  • How it can be mitigated. 

Those are the key features of this particular tool.

The solution has features that have definitely helped improve our security posture.

One important security feature is the incident alerts. Now, with all these cyberattacks, there are a lot of incident alerts that get triggered. It is very difficult to keep monitoring everything automatically, instead our organization is utilizing the automated use case that we get from Microsoft. That has helped bring down the manual work for a lot of things. The automation tool does the following (when human interaction is needed): 

  • Identifies what kind of an alert is it. 
  • Whether we have to dismiss it. 
  • When we need to take any action so the team can do it appropriately. 

This is one of its key benefits.

It is easy to use based on my experience. If a newcomer comes in, it is just a matter of time to just learn it because it is not that difficult.

What needs improvement?

Most of the time, we are looking for more automation, e.g., looking to ensure that the real-time risk, threat, and impact are being identified by Microsoft. With the Signature Edition, there is an awareness of the real risks and threats. However, there are a lot of things where we need to go back to Microsoft, and say, "Are you noticing these kinds of alerts as well? Do we have any kind of solution for this?" This is where I find that Microsoft could be more proactive.

For how long have I used the solution?

I have been using it for more than nine years.

What do I think about the stability of the solution?

We have not had issues with tool usage or any hiccups.

There are certain glitches, which are areas of improvement, thus we continuously keep working with Microsoft. Microsoft does acknowledge this, because it's a learning experience for Microsoft as well. They always expect feedback and improvements on their tools, as it is a collaboration effort between Microsoft and the client.

What do I think about the scalability of the solution?

I work for an organization with more than 50,000 users. Under security alone, we have 5,000-plus users. On my team, we have around 400 people who are looking at it.

There are different roles in the company: project management, security operations (the red and blue teams), and pen testing. I lead a security operations center team, where we have L1, L2, L3, and L4 capabilities. All these come under the same umbrella of the security operations center, and they are all rolled up to the Chief Information Security Officer as part of security. 

How are customer service and technical support?

An ongoing improvement for both Microsoft as well as for my organization: We need to work together. Sometimes, the solution doesn't work so we reach out to Microsoft Enterprise support for any help or assistance. If there is any feedback or improvement, then we work together, but they definitely have helped most of the time.

There are certain gray areas. We constantly work with Microsoft to notice whether there is something that only we, as a client, face. Or, if there are other clients who have the same kind of situation, issues, or scenarios where they need help. 

I would rate Azure Security Center anywhere between five to six out of 10. Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time.

Which solution did I use previously and why did I switch?

We use Microsoft Defender and Splunk. We primarily went with Azure Security Center because of client requirements.

How was the initial setup?

The initial setup is pretty easy and straightforward. 

To deploy just Azure Security Center, it took three to four hours. However, there are a lot of things that it depends on.

Different clients have different requirements. If the client says, "We are using Azure Security Center. We want to use Microsoft technology or products." We will go with that. There are clients who are using Cisco products as well. 

What about the implementation team?

The solution architect usually designs it, taking into consideration the initial setup guide, playbook, and documentation. 

We don't use consultants for the deployment.

What's my experience with pricing, setup cost, and licensing?

It has global licensing. It comes with multiple licenses since there are around 50,000 people (in our organization) who look at it.

What other advice do I have?

For organizations who have an on-prem environment and are planning to move to a cloud-based solution, Azure Security Center is definitely one of the best tools that they can use. Year-over-year, I can see a lot of differences and improvements that Microsoft has definitely implemented, in terms of risk analysis, threat impact, and risk impact.

Most of the time, for any action that is performed within an organization or environment, if there is a risk or threat analysis, it is the security operation center who gets to know about it. The end user doesn't get affected at any cost unless there is a ransomware or cyberattack.

I wouldn't say that this is the only tool or product that has helped us out. There are a lot of technologies that Microsoft has come up with, which all together have made a difference. From a score of one to 10 for overall security, I would rate Azure Security Center somewhere between a seven to eight. This is not the only tool that my team depends on. There are other tools, but in terms of threat analysis and threat impact, this particular tool has definitely helped us.

We use a lot of Microsoft technologies, not only Azure Security Center. Apart from Azure Security Center, we use the playbook. We are also moving forward with Azure IoT Central and Log Analytics, which is a SIEM tool. So, I have Azure Security Center, Azure Advanced Threat Protection, Windows Defender, Log Analytics, and Azure IoT Central. 

Using Azure Security Center, there are a lot of things that get automated. So, I am not dependent completely on Azure Security Center. It is a collaboration of different tools and technologies to achieve the end result. That is why I am saying seven to eight out of 10, because I am not dependent on a particular tool. It is also one of the tools that is definitely helpful for checking risk analysis, but there are other tools as well.

I would rate Azure Security Center as seven to eight of 10. If you talk about Microsoft products, I would rate it anywhere between eight to nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Senior DevSecOps Engineer at a consumer goods company with 11-50 employees
Real User
Provides centralized management and helps with regulatory compliance, but getting the best information requires a lot of work
Pros and Cons
  • "With respect to improving our security posture, it helps us to understand where we are in terms of compliance. We can easily know when we are below the standard because of the scores it calculates."
  • "The overview provides you with good information, but if you want more details, there is a lot more customization to do, which requires knowledge of the other supporting solutions."

What is our primary use case?

I use this solution in two different scenarios. The first is for the security and monitoring of Azure accounts. Another is for SIEM integration and the Azure Gateway WAF. Essentially, it's a one-stop solution where you can integrate all of the other Azure security products. This means that instead of maybe going to Firewall Manager, Azure Defender, or WAF, you can have all of them send statistics or logs to Azure Security Center, and you can do your analysis from there.

How has it helped my organization?

This product helps us with regulatory compliance.

With respect to improving our security posture, it helps us to understand where we are in terms of compliance. We can easily know when we are below the standard because of the scores it calculates.

It helps us with alerts. You're able to automatically channel these alerts to emails and get the team readily looking into the issue.

We don't need a distributed team looking at the various security solutions. Instead, they just look into Azure Security Center and then get everything from one place.

It also supports multiple cloud integration, where you can add other clouds like AWS and GCP. However, we don't use that feature. 

What is most valuable?

The most valuable feature is the help with regulatory compliance, as it gives us security scores and the CVE details.

Centralized management is another feature that is key for me.

What needs improvement?

This product has a lot of features but to get the best out of it, it requires a lot of insight into Azure itself. An example of this is customizing Azure Logic Apps to be able to send the right logs to Security Center.

The overview provides you with good information, but if you want more details, there is a lot more customization to do, which requires knowledge of the other supporting solutions. You can get the best out of it, but then you will also need to do a lot of work.

Improvements are needed with respect to how it integrates the subscriptions in various Azure accounts. You can have a lot of accounts, but you don't get detailed information. Specifically, it gives you overall score statistics, although it's not very intuitive, especially when you want to see information from individual subscriptions.

For example, if there are five subscriptions sending traffic to Azure Security Center, it gives you the summary of everything. If you want to narrow it down to one particular subscription and then get deep into the events, you really have to do some work. This is where they could improve.

In terms of narrowing things down, per account, it is not granular enough. In general, it gives you good summaries of what is happening everywhere, with consolidated views. You're able to get this information on your dashboard. But, if you wanted to narrow down per subscription, you don't want to have to jump into the subscriptions and then look at them one by one. Simply, we should be able to get more insights from within Azure Security Center. It's possible, but this is where it requires a lot more customization.

For how long have I used the solution?

I have been using Azure Security Center for approximately two years.

What do I think about the stability of the solution?

In terms of stability and availability, Security Center is very good. It doesn't change. Because it's cloud-based, you don't actually have to manage infrastructure to get it up. If you are using the SIEM portion of it, it's what you are sending to it that will determine what you get out of it.

If you are using a hybrid solution from your own site then you have to make sure that your internet connection to the cloud is reliable. Your VPNs that are pushing data have to be stable, as well. Also, if you are using a third-party solution, you have to manage your keys well. But in terms of it being stable, I would say it's highly available and highly stable.

What do I think about the scalability of the solution?

This solution is very scalable. You can integrate as many subscriptions as possible. They could be Azure subscriptions, AWS accounts, GCP, and other resources. Because it's cloud-based, I have not actually encountered any limits.

I know that with cloud providers when there are limits, you can request an increase, but in terms of how many, I have not seen any limitations so far. As such, I would say it's highly scalable.

We are using it a lot. For Azure, there are 20-plus subscriptions. We don't really use it for AWS accounts. Instead, we prefer to use AWS Security Hub on AWS, so we don't push AWS account data there. But for Azure, we used it for at least 20 subscriptions.

We have a distributed team. I have used it for the past two years in the company, and it's a huge organization. In the whole of the organization, Microsoft Azure is used as the main cloud. AWS was also used, but that was mostly for specific projects. In terms of the number of people using it, I estimate it is between 50 and 100.

How are customer service and technical support?

Microsoft support is very good, although it may depend on the kind of support you have. We have enterprise-level support, so any time we needed assistance, there was a solution architect to work with us.

With the highest support level, we had sessions with Microsoft engineers and they were always ready to help. I don't know the other levels of support, but ours was quite good.

Which solution did I use previously and why did I switch?

We began with the Security Center because it was for projects on Azure.

How was the initial setup?

The initial setup is somewhat straightforward and of medium complexity. Especially when it comes to integrating subscriptions, I would not say that it's complex. At the same time, it is not as simple as just pressing the Next button several times. There are knowledge prerequisites before you can set it up fully and properly.

Setting this solution up was an ongoing project where we kept integrating subscription after subscription. If you know what you're doing, in a couple of days, or even a few minutes, you can get going.

If you need to build the knowledge as you go, it's something you could do in one day. You would integrate one subscription, and then start getting feedback. It's plug and play, in that sense.

What was our ROI?

The company has seen great returns on investment with this solution. In terms of security, you want to match the spending with how effective it is. Top management generally wants more reports. They want statistics and an analysis of what is happening. For example, reports need to say "We had this number of attempts on our systems."

As additional functionality, it's also able to support the business in terms of knowing and reporting the relevant statistics.

What's my experience with pricing, setup cost, and licensing?

This solution is more cost-effective than some competing products. My understanding is that it is based on the number of integrations that you have, so if you have fewer subscriptions then you pay less for the service.

Which other solutions did I evaluate?

We did not evaluate anything else before choosing this product.

For example, we are now considering different products for SEIM integration. One of them is Palo Alto Prisma Cloud. However, the price is too expensive when compared to Azure. It is also a multi-cloud product, although, in the beginning, it didn't support AWS and GCP. It now has support for those cloud providers, as well as additional features that Azure doesn't have.

What other advice do I have?

My advice for anybody who is implementing this product is to start building knowledge about it. Go to the Microsoft documentation and learn about it. As much as they show all of its great functionalities, you really need knowledge of other supporting resources that work with Azure Security Center, because it is just like a hub. It's what you push into it and how you customize it that determines what you get.

This means that if you don't have knowledge of Firewall Manager and you just want to use Security Center, it becomes a problem for you. This is something that you need to know. So, I advise people to get a holistic knowledge of all of the supporting resources that work with Azure Security Center to be able to maximize its value.

If you are looking to build on Azure then I would recommend the Security Center, mainly because of the cost and you will immediately get all of the functionality that you need.

The biggest lesson that I learned from using this product is that you don't get the best value right out of the box. You need further customization and configuration. The capabilities are there but if you don't have a dedicated security team with good technical know-how, such as scripting skills, or being able to work with the Logic App, or maybe the basic functionalities of security, then when you want more in-depth details into your subscriptions, it will become a problem.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1600242 - PeerSpot reviewer
Senior Architect at a tech services company with 10,001+ employees
MSP
A ready-made service that reports security threats and vulnerabilities
Pros and Cons
  • "This is a platform as a service provided by Azure. We don't need to install or maintain Azure Security Center. It is a ready-made service available in Azure. This is one of the main things that we like. If you look at similar tools, we have to install, maintain, and update services. Whereas, Azure Security Center manages what we are using. This is a good feature that has helped us a lot."
  • "One of the main challenges that we have been facing with Azure Security Center is the cost. The costs are really a complex calculation, e.g., to calculate the monthly costs. Azure is calculating on an hourly basis for use of the resource. Because of this, we found it really complex to promote what will be our costs for the next couple of months. I think if Azure could reduce the complex calculation and come up with straightforward cost mapping that would be very useful from a product point of view."

What is our primary use case?

We are working for a major client in the UK. So, we are moving all the products of clients from their on-premises environment to the cloud. One of the biggest challenges we face, “Once the infrastructure is created in the cloud, how can we make sure that the infrastructure is secure enough?” For that purpose, we are using Azure Security Center, which gives us all the security loopholes and vulnerabilities for our infrastructure. That has been helpful for us.

How has it helped my organization?

We use the Azure Security Center to scan the entire infrastructure from a security point of view. It gives us all the vulnerabilities, observations, etc. It reports most of the critical issues.

From an organization or security audit point of view, there are few tools available in the market. The output or score of Azure Security Center has really helped the organization from a business point of view by showing that we are secure enough with all our data, networks, or infrastructure in Azure. This helps the organization from a business point of view to promote the score, e.g., we are secure enough because this is our score in Azure Security Center.

We are using it from a security point of view. If there is a threat or vulnerability, the solution will immediately scan, report, or alert us to those issues.

What is most valuable?

We are using most of the good services in Azure:

  • The load balancing options
  • Firewall
  • Application Gateway
  • Azure AD. 

I value Azure Security Center the most from a security point of view. Everybody is concerned about moving data or infrastructure to the cloud. This solution proves that we are secure enough for that infrastructure, which is why I really value the Azure Security Center. We are secure in our infrastructure.

This is a platform as a service provided by Azure. We don't need to install or maintain Azure Security Center. It is a ready-made service available in Azure. This is one of the main things that we like. If you look at similar tools, we have to install, maintain, and update services. Whereas, Azure Security Center manages what we are using. This is a good feature that has helped us a lot.

What needs improvement?

From a business point of view, the only drawback is that Azure or Microsoft need to come up with flexible pricing/licensing. Then, I would rate it 10 out of 10.

For how long have I used the solution?

We have been using it in production for the last three years. I have been part of the cloud migration team for Azure Cloud for the last two years.

What do I think about the stability of the solution?

We started using Azure Cloud from the initial version. Every week or month, there are updates in Azure. For the last three years, we have been using the latest version.

What do I think about the scalability of the solution?

Whenever we increase the number of our resources, Azure Security Center easily copes with it. Since this is a ready-made service, it will automatically scale.

We are working with around 100 to 150 major clients in the UK. Each client has 200 to 500 users.

From an overall infrastructure point of view, we have a five member team.

How are customer service and technical support?

We are getting adequate support and documentation from Microsoft. We are a Premium customer of Microsoft, so we are getting support in terms of documentation and manual support.

Which solution did I use previously and why did I switch?

We were using this service from the onset.

How was the initial setup?

This is a PaaS service. It is a ready-made service available in Azure Cloud. It is very easy to use and set up because you are using the platform. We don't want to maintain this service from our end. 

There are different models when it comes to the cloud:

  • Infrastructure as a service
  • Platform as a service
  • Software as a service.

We are using sort of a hybrid, both infrastructure as a service and platform as a service. 

What about the implementation team?

We are using our own team for the deployment.

We consume or subscribe to the service. Azure takes care of the maintenance and deployment, and we don't need to worry about it.

What was our ROI?

We are securing our customers' infrastructure using Azure Security Center. That internally helps their overall organization meet their goal/score on security.

So far, the feedback from the customer and our team have been really positive. We are very happy and getting return on investment from this product.

What's my experience with pricing, setup cost, and licensing?

Its pricing is a little bit high in terms of Azure Security Center, but the good thing is that we don't need to maintain and deploy it. So, while the pricing is high, it is native to Azure which is why we prefer using this tool.

One of the main challenges that we have been facing with Azure Security Center is the cost. The costs are really a complex calculation, e.g., to calculate the monthly costs. Azure is calculating on an hourly basis for use of the resource. Because of this, we found it really complex to promote what will be our costs for the next couple of months. I think if Azure could reduce the complex calculation and come up with straightforward cost mapping that would be very useful from a product point of view.

Which other solutions did I evaluate?

Other than Azure Security Center, we did not find a single tool which could analyze all our infrastructure or resources in Azure Cloud.

We were mainly looking for products or tools native to Azure. The other tools that we evaluated were not native to Azure. Azure Security Center is natively attached to Azure. Because other tools were not natively supporting Azure, then we would have to maintain and deploy them separately.

What other advice do I have?

So far, we have received very positive feedback from the team and customers. Because it is a single tool where we list all the problems or vulnerabilities, we are happy as a team. The customer is also happy.

End users are not interacting with Azure Security Center. This is a back-end service that evaluates security.

There are no other good tools in Azure, other than Azure Security Center, which will evaluate and alert you to security vulnerabilities and threats. So, if somebody is really concerned about the security of their infrastructure in Azure, I suggest you use Azure Security Center. The features that it provides from a security point of view are amazing.

I would rate the product as a seven or eight (out of 10) because it is really helping us to improve our security standards.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Azure Solution Architect at a tech services company with 10,001+ employees
Real User
Good setting recommendations and regulator compliance with very helpful technical support
Pros and Cons
  • "The solution is very easy to deploy."
  • "You cannot create custom use cases."

What is our primary use case?

We use the solution internally.

Azure Security Center works with Azure Defender. Azure Defender is used for identifying the vulnerabilities and loopholes inside our system that we can deploy on multiple layers either from the subscription level, the source level, or on the devices. You can connect multiple devices to this. That's not specific to only servers. You can connect with ER80 as well as SQL servers. Most of the services are covered within the Microsoft Defender.

What is most valuable?

We find two things inside the Azure Security Center to be quite valuable. One is the recommendations, and the second is the regulatory compliance. Both help to keep everything running smoothly. This will give you the security score as well. You can try to get the highest security score, which is 100%. You can get there just from the recommendations from Microsoft. Not all the recommendations will be applicable on the enrollment side.

Regulatory compliance is PCI compliance. There are multiple compliance options you can follow.

Azure Defender helps improve our security posture. You enable it for each and every server. It is a monthly-based subscription and about $15 per month per server. You can see right on there that the vulnerability is automatically run with the help of a Messages scanner. Messages is running behind Azure Defender. It automatically runs and scans, and that will show up on your portal. You do have to take any necessary steps to run recommendations. Either you can see if any energy port is open, for example, if RDP is open, it will realize, “Okay, just close RDP for outside work." These kinds of recommendations are very helpful from the Azure Security Center.

You have inventory on Azure Security Center, as well as Workbooks. You can create Workbooks. These are automatic playbooks where you can see the entire dashboard. If you prepare a monthly report, or a weekly report, it's better to create it in Azure Security Center instead of Workbooks with the help of JSON, or use drag and drop as an option. That will help you to keep updated more on things.

Inside Azure Security Center, with Workbooks, you can create your own workbooks according to your users. If you have a system update setting inside Azure, with the help of an automation account, if you click it, inside the system update Workbook, you can see all the systems which are taking updates. If that is updated, you can see whether the system is compliant with updates. All the reports are visible. You can see reports on the basis of subscriptions or on the basis of resources if you want.

Azure Security Center does not affect the end-user experience in any way. End users don't feel its presence in the organization.

The solution offers collaborative services. If you enable Azure Defender for servers or any services, basically, you can automatically subscribe for Azure Defender for Endpoints, which is easy.

You can install the EDR on each and every server. That will give you all of the process logs and what a user is doing. You can tell if a URL is open on your system, for example.

You can remediate with automation as well if you want to. That's for malware or any malicious files if they are present on the system. It will detect using the intelligence of the Defender Endpoint. You can take hybrid action on an alert, you can take a fully automated action, or you can take 100% manual action.

With Defender Endpoint, if you find out if one system is compromised, you can actually separate it from the network. If you have to deal with ransomware. If one system is affected by ransomware, you can remove the system from the network.

There is a security alert inside Defender that's per the recommendations and activities that happen inside your network. You will see security events there. If you do not have any other SIEM solution in your environment, you can leverage this. 

What needs improvement?

The team is already working on one of the latest features, which is having migration techniques right on the portal available. It's possible to use it now. That's one good new feature.

For MIM, they are still improving things on Azure Security Center. There are a few flaws in backend technologies. If you do not have the correct access to the system, you cannot access the files and most of the reported resources.

For example, a general huge storage account, which is exposed for public access. If there are ten storage accounts available, you can see the names. You can identify, those storage accounts that are supposed to be accessed from the outside, maybe, due to some feature happening behind the scenes on a storage account, and these are supposed to be exempt from the portal. You shouldn't see them again and again and this should not affect your security score overall. However, they are not easily exempted from the portal. There's no way to exempt them properly.

You cannot create custom use cases. You can use what is already present on the Microsoft side in terms of security alerts. You can, however, customize whitelisting for alerts.

For how long have I used the solution?

I've been using the solution for four years now. For one year, I have been working as an architect on Azure Security Center.

What do I think about the stability of the solution?

The stability is 99.9%. I never have seen any failure. Sometimes you find the service is slow. However, that could be related to an internet connection or something else. Every service has downtime. There is very, very minimal downtime here. I haven't faced any challenges in four years.

What do I think about the scalability of the solution?

The scalability is very good. You don't need to put any extra agent or anything from your side. Everything is automated. It's the easiest security feature, which you can get from Microsoft.

How are customer service and support?

For every project, an architect from the Microsoft side is assigned to the team. You can directly connect with them. You can also create a technical ticket. They will respond immediately. If the issue requires a certain level of severity, you will get a call directly. If it's not as serious and they email you, however, you do not respond to their email, they will call you. Otherwise, they will keep communicating via emails.

I'm in India. When I open a ticket, it may be assigned to the Indian parties and they take time to remediate your problems. If I am routed to the senior team of Microsoft, they won't take much time. They give you new solutions quickly. It's a good thing. 

Which solution did I use previously and why did I switch?

We do use Azure Sentinel. I'm also familiar with Google Cloud Platform, GCP. It's a bit complex as the structure is not as good as Microsoft. Microsoft, from top-down, offers a management group, subscriptions, and tenants under one group. Inside that resource group, you will find resources. That is easy. On the other hand, inside GCP, there are folders inside folders. Then you can create multiple folders inside one folder. That makes things very complex. There are not too many security solutions available on GCP. I do not have too much experience with GCP, however, given the experience I have, according to that, GCP isn't as good.

You can handle many things on Azure with the UI. There's no need to go for the PowerShell if you don't know it. If you know PowerShell best, you can use it if you want to. If you want any report from the GCP, however, you'll have to first understand the shell scripting. It's hard to find projects due to the way GCP is laid out. There's too much complexity.

How was the initial setup?

The solution is very easy to deploy. This is automatically installed on the Portal. There is no need to install anything on the Portal. There are just a few buttons inside the settings if you want to enable the Defender, et cetera. That will automatically install on all the servers. The agents are already present.

The solution takes six seconds to deploy. If you are on the Portal, you can do it in seconds. The first remediation will show within 30 minutes due to the fact that the scan takes time. The message takes a little bit of time to scan the entire infrastructure. That completely depends on how big a company's infrastructure is.

If there is another service, such as Azure Sentinel, you need to install agents on all the machines. If there is a Linux machine, you have to install the OMS agents. However, that's not the case over here.

One person can easily handle maintenance. A single person handles both Azure and Sentinel. Ours is a small environment. 

What was our ROI?

In terms of ROI for Azure Security Center, the solution offers basic security features, which Microsoft is providing. That's the main thing. There's no need to go and get any technical team to handle anything. If you know a little bit about the security, you just go and toggle the button and you install it on all the servers and services. With this product, you will start getting recommendations and security alerts. 

In contrast, if you go on any other products, you need a specialized team for security, especially. You need a complete specialized team for different services and for different actions. It's better to use Azure Security Center. There's no need to go and install anything and it's offering good security.

What's my experience with pricing, setup cost, and licensing?

The licensing cost per server is $15 per month. This is the same for SQL which is also $15 per server. It covers the Defender licensing as well. According to my experience, it's a good deal.

What other advice do I have?

I worked on all the Defenders, ten now, and, right now, we are more focused on Azure Defender, which is a part of the Azure Security Center on the Azure Portal. Defender is actually deployed on servers including other staff services, second path services, servers and community, and SQL databases. On each of these, you can deploy Defender.

This product is a Saas solution that is automatically updated from the Microsoft side. Any clients will not need to update manually.

If you have a hybrid cloud network or hybrid environment inside your organization, this solution will still work for you.

I'd rate the solution at an eight out of ten.

When it comes to Microsoft, the education surrounding Azure services and training is very easily available online without having to make any calls. If you want to join their webinars, you can join. If you want to get any certification, it is almost free for everyone. For a student they offer the training at 50% or 40% of the cost, or if you work at a good company. I did not pay anything for any certification. I have eight certifications from Microsoft. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2164212 - PeerSpot reviewer
Security Analyst at a financial services firm with 10,001+ employees
Real User
It's easy to use and enables us to automate routine security tasks
Pros and Cons
  • "Defender is user-friendly and provides decent visibility into threats."
  • "Microsoft Defender could be more centralized. For example, I still need to go to another console to do policy management."

What is our primary use case?

We use Defender for network security.

How has it helped my organization?

Defender for Cloud is easy to use and enables us to automate routine security tasks. We save a few hours each week. Defender's single dashboard helps us centrally manage security operations and detect threats faster.

What is most valuable?

Defender is user-friendly and provides decent visibility into threats. We use multiple solutions in the Microsoft security suite, including Sentinel and Defender for Endpoint. They integrate smoothly to offer coordinated detection and response. 

Sentinel ingests data from our entire environment, allowing us to manage everything from one place. We don't need to go to multiple places to find information. Sentinel's capabilities are quite comprehensive.

What needs improvement?

Microsoft Defender could be more centralized. For example, I still need to go to another console to do policy management. 

For how long have I used the solution?

I have used Defender for Cloud for two years. 

What do I think about the stability of the solution?

I rate Microsoft Defender an eight out of ten for stability. It's highly stable.

What do I think about the scalability of the solution?

Microsoft Defender is scalable. 

How are customer service and support?

I rate Microsoft support an eight out of ten. It isn't too bad. 

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up Microsoft Defender is straightforward. It took us around a month to get it fully deployed. Most of the implementation consisted of onboarding. It doesn't require much maintenance after deployment because it's a cloud solution.  

What was our ROI?

I don't think we've saved more money than we've spent. Defender is expensive, but we might see a return in the long run. 

What's my experience with pricing, setup cost, and licensing?

I rate Microsoft Defender a three out of ten for affordability. The price could be a little lower. 

What other advice do I have?

I rate Microsoft Defender for Cloud an eight out of ten. Getting all your security solutions from a single vendor makes things easier to manage. However, the Microsoft security suite is quite expensive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Principal - Cloud Solutions at Apexon
Real User
Provides good recommendations and makes policy administration easy
Pros and Cons
  • "It is very intuitive when it comes to policy administration, alerts and notifications, and ease of setting up roles at different hierarchies. It has also been good in terms of the network technology maps. It provides a good overview, but it also depends on the complexity of your network."
  • "For Kubernetes, I was using Azure Kubernetes Service (AKS). To see that whatever is getting deployed into AKS goes through the correct checks and balances in terms of affinities and other similar aspects and follows all the policies, we had to use a product called Stackrox. At a granular level, the built-in policies were good for Kubernetes, but to protect our containers from a coding point of view, we had to use a few other products. For example, from a programming point of view, we were using Checkmarx for static code analysis. For CIS compliance, there are no CIS benchmarks for AKS. So, we had to use other plugins to see that the CIS benchmarks are compliant. There are CIS benchmarks for Kubernetes on AWS and GCP, but there are no CIS benchmarks for AKS. So, Azure Security Center fell short from the regulatory compliance point of view, and we had to use one more product. We ended up with two different dashboards. We had Azure Security Center, and we had Stackrox that had its own dashboard. The operations team and the security team had to look at two dashboards, and they couldn't get an integrated piece. That's a drawback of Azure Security Center. Azure Security Center should provide APIs so that we can integrate its dashboard within other enterprise dashboards, such as the PowerBI dashboard. We couldn't get through these aspects, and we ended up giving Reader security permission to too many people, which was okay to some extent, but when we had to administer the users for the Stackrox portal and Azure Security Center, it became painful."

What is our primary use case?

We are primarily using Azure Security Center to bring a level of security into the environment. Before I started to work with this solution, I was a Kubernetes and Azure Cloud architect. I was working for a service provider where I did not get the opportunity to look at how do they secure the resources, but in the last one and a half years, I had to get into those aspects because the organization I was working for wanted to introduce Kubernetes into the ecosystem, and the main concern was regarding all the hacking that was going on. For introducing Kubernetes as a platform, all business managers wanted to know if it was secure or how to make it secure. We started to look at Azure Security Center and its capabilities because Azure was their main solution. We also used AWS and GCP to some extent, but predominantly, we had Azure. So, we first took Azure Security Center and started to leverage its features.

How has it helped my organization?

Azure gives access to a lot of policies and allows you to group those policies into initiatives. There were about 170 subscriptions spread across sandbox, dev, test, non-prod, and prod environments, which were spread across India, Canada, and the USA. Each geography had its own data resiliency requirements, so these policies had to be applied stringently. For example, if somebody created a virtual machine, it had to be in a specific region, or if someone was storing the data in a database, it had to be only in that region. It could not cross the border. So, we had to first enforce policies at the level where we had to identify where the storage resources were, which network could talk to which network, and who could do what, and then it went on to all levels. Azure provided very good, robust, and built-in policies for each resource, and we had to set some to audit and some to enforce. 

While setting policies for about 170 subscriptions, we needed to ensure consistency. We needed to apply them consistently across all subscriptions. Azure Security Center helped us in ensuring that we audit certain policies, and we also enforce certain policies. We had set some policies to audit because we wanted to see what's going on, and we had set some policies to enforce because of regulatory purposes or because of the way the entire network and all the systems were designed. We used Azure Security Center as our central place to administer policies. We had to group all the subscriptions into management groups, and there was a hierarchy of groups. We could apply the policies at one specific level, and any subscription that we would create under that group would have the same set of policies. It helped us in getting a bird's-eye view through dashboards. We could see what was happening across the enterprise.

We started using it for Kubernetes, but it expanded into a wider initiative of more stringent policies across the board. In terms of lift and shift, a lot of people get tempted to go to GCP because it is cheaper, but we were primarily using Microsoft products. So, we started adopting Azure, and we did not pay attention to Azure Security Center at the beginning. When we looked at Azure Security Center for the first time, it had already been three years, and we had done almost 100% lift and shift, but we could recover from any aspect of security. Azure Security Center helped us in recovering from our mistake. If we had worked with it at the start of our journey, it would have been easier, and even though we were looking at it halfway through our journey, it still helped us. I consider it halfway because lift and shift is only one part of the process. You are saving a lot of money, but you are still not cloud-based. The real power of the cloud comes when you start using the platform services, and before starting to use them, we were able to get into a secured environment. Kubernetes was the first platform that we were looking at, and when we were able to secure it, everything else was pretty simple. That's because, with Kubernetes, there is a shared responsibility model where the cloud provider takes care of some of the aspects, and you have to take care of a lot of things. Azure Security Center helps in ensuring that you have taken care of and secured everything.

What is most valuable?

Its recommendations are really good. Most of the time, they are appropriate. Azure comes with a lot of default policies that are set to audit only. As the enterprise grew and we started adopting the cloud, initially, we didn't pay much attention to Azure Security Center. For us, Azure Security Center was like an afterthought; it was not planned from day one. In our enterprise journey, when we started looking at it halfway through, we realized that there were so many violations. We started with auditing. We found policies that nobody was using, and then we started enforcing them. It was really good in terms of built-in policies, recommendations, and then applying them across the board with a minimal set of actions.

It is very intuitive when it comes to policy administration, alerts and notifications, and ease of setting up roles at different hierarchies. It has also been good in terms of the network technology maps. It provides a good overview, but it also depends on the complexity of your network.

What needs improvement?

For Kubernetes, I was using Azure Kubernetes Service (AKS). To see that whatever is getting deployed into AKS goes through the correct checks and balances in terms of affinities and other similar aspects and follows all the policies, we had to use a product called Stackrox. At a granular level, the built-in policies were good for Kubernetes, but to protect our containers from a coding point of view, we had to use a few other products. For example, from a programming point of view, we were using Checkmarx for static code analysis. For CIS compliance, there are no CIS benchmarks for AKS. So, we had to use other plugins to see that the CIS benchmarks are compliant. There are CIS benchmarks for Kubernetes on AWS and GCP, but there are no CIS benchmarks for AKS. So, Azure Security Center fell short from the regulatory compliance point of view, and we had to use one more product. We ended up with two different dashboards. We had Azure Security Center, and we had Stackrox that had its own dashboard. The operations team and the security team had to look at two dashboards, and they couldn't get an integrated piece. That's a drawback of Azure Security Center. Azure Security Center should provide APIs so that we can integrate its dashboard within other enterprise dashboards, such as the PowerBI dashboard. We couldn't get through these aspects, and we ended up giving Reader security permission to too many people, which was okay to some extent, but when we had to administer the users for the Stackrox portal and Azure Security Center, it became painful.

We were also using it for just-in-time access for developer VMs. Many a time, developers need certain administrative privileges to perform some actions, and that's where we had to use just-in-time privileges. Administering them out of Azure Security Center is good, but it also means that you have to give those permissions to lots of people, which is very cumbersome. So, I ended up giving permissions to the entire Ops team, which defeats the purpose and is also not acceptable at a lot of places.

These were the two use cases where I felt that I really had to get into the depth of Azure Security Center to figure out how I can use it much better.

For how long have I used the solution?

I have been working with this solution for the last one and a half years. 

What do I think about the stability of the solution?

I didn't find any issues with its stability. When you start using Azure Security Center to look at your on-prem application or resources, you might have issues with monitoring these on-prem resources, but it is not related to the stability or reliability of Azure Security Center. It has nothing to do with Azure Security Center; it is related to how you have configured, what kind of resources you have, and what permissions you have given. 

Sometimes, the network operations team and security operations team are not in tandem with each other. We had done lift and shift for most of the resources, but there were still some resources that were on-prem. For on-prem resources, people are comfortable with Dynatrace and other similar tools, but they are not really security tools; they come under the observation and monitoring tools. It can be very hard to sell Azure Security Center for something that is on-prem, and because of the corporate silos, someone might not give you access to an on-prem resource. For example, your Oracle Database is still on-prem, and you are systematically strangulating the application and moving it to Cosmos DB or SQL Server on the cloud, but you are not allowed to monitor it. In such situations, Azure Security Center can only report one part of the application, which makes it tough to tell business managers

why this application is down, what went wrong, why there is latency, what is the problem, etc. So, more than the product, it has to do with ensuring that the SOC team works with the NOC team and ensures that they have the required access so that they can also observe on-prem resources from the security aspect. Otherwise, you won't know what's happening. You won't know if any hacking is going on, or if somebody is doing SQL injections to the on-prem Oracle Database. You wouldn't have a clue.

How are customer service and support?

I'm an architect. I don't deal with the regular operations aspects.

How was the initial setup?

There is nothing in terms of the setup. It comes by default. It is only about paying attention to the Azure Security Center in terms of giving correct roles to subscription owners, security administrators, etc. It is only about properly setting up those roles.

It only required going through the documentation in detail and having a couple of brainstorming sessions. We didn't have to hire any special consultants. We could do it ourselves. We spent a week properly going through the documentation. Having a word with the product managers also helped. Many times, such implementations have more to do with the way organizations are structured in terms of departmental silos. So, it helps to get everybody on board and ensure that everybody has the same understanding. It is related to an organization's culture; it has nothing to do with the product. It is more related to outsiders and insiders and different levels of knowledge and backgrounds, but the product itself is pretty simple to start with.

What about the implementation team?

We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

It is bundled with our enterprise subscription, which makes it easy to go for it. It is available by default, and there is no extra cost for using the standard features.

Which other solutions did I evaluate?

I don't know if any other solution was evaluated. Most probably, we didn't because Azure Security Center is available by default, and there is no extra charge for using the standard features.

What other advice do I have?

When you're using such platform services, you've got to be a little bit careful because the products are always getting updated. You need to keep an eye on the product roadmap in terms of what's coming up so that you are not duplicating. That's what we had to do with Stackrox. We discussed with Microsoft's technical support team, and we got a confirmation that they're not going to take care of CIS benchmarks in the near future. It was a little bit disheartening, but at least, we knew upfront that Microsoft is not going to look into this area. They were open and candid about what they were going to do and what they were not going to do. So, we started looking at other products. Microsoft keeps on updating its products to keep them relevant. So, you need to know what they are implementing in the next three months or six months so that you can at least tell the security teams that a certain feature is coming up.

We didn't have to do it for Azure Security Center, but for Azure Firewall, we had to request certain features, and there are a lot of features that are still pending. For example, if I use Azure Firewall, just-in-time permissions do not work. If VMs are behind Azure Firewall, then through Azure Security Center, I can't give permissions, but if I use the Palo Alto firewall, I can do the same. So, we had to set up our VMs by using the Palo Alto firewall. Sometimes, Microsoft does strange things, and they don't talk to the Azure Firewall team. After one and a half years of asking for that feature, it is still a no-go. We want to use Azure Firewall because it is not VM-based. With the Palo Alto firewall, I have to provide one more VM in between and start administering it. So, I have one extra resource that needs to be administered, and it is non-Azure or non-Microsoft.

When you start enforcing policies across multiple subscriptions, you need to be very careful. You need to pay attention to the notifications that come out. The notification details were where we had to do some customization. We had to prioritize the notifications and then put them into a group mailbox so that instead of one person, a group of teams gets notified. We could write an Azure function around it to integrate with Microsoft Teams. We could push them to the Microsoft Teams channel. It took some amount of effort. It took about a week of tinkering, but we were able to notify the entire development team. As we started auditing and enforcing from our sandbox to the development environment, we started discovering a lot more things. We got formal requests on why we had to disable some policies. We got more specific feedback. When we are able to catch such things early in the life cycle, it becomes easier to protect the higher-level environments properly. It was very good in terms of the dashboard, converting from non-compliance to audit, or enforcing policies across multiple subscriptions. We had to customize the notifications, and it would've been nice if there was a more intuitive way of customizing the notification, but it might also be because of our knowledge level at that time. We could have also integrated it with Slack because it supports integration with Slack, but we predominantly use Microsoft Teams.

I would advise others to start playing with it. They can start with a sandbox environment. If an enterprise has multiple resources, such as VMs, databases, they should put all of them in different resource groups in a subscription and categorize their resources properly. All resources should be structured properly. Otherwise, it is really difficult to administer policies at the resource level. They have to group them properly so that they are managing resource groups or subscriptions rather than individual resources. So, structuring of the resources is the key to the administration of policies. It took quite some time for us. It was not an easy task. We create Terraform scripts for setting the entire infrastructure. So, we had to reorganize our Terraform scripts to ensure that the resources were created in appropriate resource groups and communication can happen across resource groups. We had to set up the NSGs properly from the network point of view so that they all were accessible. It took us quite some time, but organizing the resources pays very well when it comes to spinning the higher-level environments and ensuring that they're compliant or they work.

I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Global Cloud Security Architect at a consumer goods company with 5,001-10,000 employees
Real User
Improves security posture, offers real-time assessments, and has great compliance policy features
Pros and Cons
  • "One of the features that I like about the solution is it is both a hybrid cloud and also multi-cloud. We never know what company we're going to buy, and therefore we are ready to go. If they have GCP or AWS, we have support for that as well. It offers a single-panel blast across multiple clouds."
  • "Azure is a complex solution. You have so many moving parts."

What is our primary use case?

It is our main solution for our Azure cloud infrastructure. We do about 1.1 million dollars in cloud spending every year. It's a quite big infrastructure and pretty much in our main system and we are planning on integrating with Microsoft Sentinel, which is going to be our SIM solution. Right now we don't use a Microsoft solution, however, Microsoft Sentinel is very complete and we're excited to dive into a POC. Right after I joined the company, that was one of the first things that I advised them to do and a couple of weeks later, we caught at least two big vulnerabilities that could have caused a catastrophic problem for our business. That's a true testament to the power of the tool.

How has it helped my organization?

The solution has improved how our organization functions. For example, the security score is the biggest improvement, as it's a compilation of all the results. That's where we have been doing established goals. When I joined the company and when we first implemented the product our secure score was about 35%. We are now sitting at 71%.

That gives us a clear direction as that's the most difficult issue. Azure is a complex solution. You have so many moving parts. If you say "I want to improve my security posture," it's hard to know where to start. That metric's going to give you an idea. You're going to take a look at your identity and access management strategy. You go there and you fix those issues.

Once that's done, you can take a look at your malware protection, so you see all the machines. You have the ability with this product. All of these actions compile percentages on a score and they drive up the score. That way, you know how good you're actually doing and how you can continue to progress.

What is most valuable?

We do a lot of mergers and acquisitions. One of the features that I like about the solution is it is both a hybrid cloud and also multi-cloud. We never know what company we're going to buy, and therefore we are ready to go. If they have GCP or AWS, we have support for that as well. It offers a single-panel blast across multiple clouds.

The most valuable aspect of the solution is visibility. You truly have visibility. That’s the first thing that you're going to have in the cloud.

The solution’s capabilities of assessment and real-time assessment is another big thing for us. In terms of remediation and capabilities, most of the time, I even have a quick fix, a quick button that I click and they're going to fix it for me, where they are going to provide me with everything that I need to do to fix that.

The main thing that I like about the tool is that Microsoft collects trillions of data points across their cloud and they leverage that threat intelligence to teach the machine learning AI-driven models to assess for security. We can even see across the cloud, and it’s so much better than going with a third-party product, where you don't have that advantage.

The solution has features that have helped improve our security posture. The security score is one of the biggest pluses. They do have a series of metrics that combine into a security posture score. Netsecure started giving me a good snapshot of where we are when it comes to security posture, and then we can drill down.

If you click on your secure score, you are going to be able to see why you have that calculated score. They have very good documentation surrounding how, for example, if you have 74%, why you do. You are going to be able to drill down and see where your weaknesses are and then you can address those items directly.

The compliance policy feature is great. They do offer support, such as PCIS. You have access and they can compare to your security posture and they can give you your score based on that, for example, how compliant you are with those tenders. That's another great aspect of the tool as well. That's all visual and on a dashboard.

The solution positively affected our end-user experience, however, not in any shape or even form that they can notice. They're getting all the benefits from it in the background. For example, security alerts are one of the main values about the users that I like. You have access to security alerts and those security alerts are giving you a real-time type of reading on how you are doing when it comes to threats. If there's something that can affect a user negatively, you have access to fix it before it becomes an issue. Therefore, while it has affected them positively, they never had to change anything that they're doing.

What needs improvement?

In the past, when you wanted to compile a list of resources that effected a vulnerability, it was kind of hard to do that. You had to use the graphic interface and write some queries for you to get that information from the Microsoft Graph API. Right now, with Microsoft Cloud Defender, they actually have that and you have access to that. Therefore, for me, it's pretty much a problem that has been solved. That was pretty much the only thing that I thought we could use. Then, yesterday, I saw that they included it. Therefore, as of now, I don't have any big issues with the product.

In the beginning, the score was shown using a points system. Now they made it into percentages, which is way better. It's hard to show you your C-level points. It required some explanation. For example, if you show them 2000 points, they're going to ask, "Okay, is this bad or good?" If you show them 75%, on the other hand, that they can understand. That's another thing that they made better as well.

For how long have I used the solution?

Within this company, I've used the solution for about 10 months. I was also using the solution with my previous company for around a year and a half.

What do I think about the stability of the solution?

The product is pretty stable. The only thing that you've got to remember is that it takes some time. Some of the variabilities, for example, the remediation processes, when you apply them, it takes a bit. The remediation in order to count it has got to run the vulnerability assessment agent. Sometimes it takes a couple of hours for some resources. That said, it's pretty stable. I've never had any problems. It runs very well.

What do I think about the scalability of the solution?

The scalability potential is one of the biggest aspects that I like, as it works with Microsoft, as an Azure back lane. As you add more subscriptions, all you have to do is just go and enable Azure Defender - in this case now, Azure Defender for all the consumer subscriptions that I have. That's it. It's free scale. It scales out very, very well. You don't have to do anything and you don't have to install anything on the Azure portal - it's already there. That said, you do have to deploy vulnerability agents, however, Azure does that for you due to the fact that the VMs are already being managed by Azure. You have all the security in place. It will deploy the agents and it's going to be seamless. You don't have any downtime either.

Right now, we have about 7,000 users. It's quite a good number, however, we are growing. We're adding companies every month. We're adding tons of companies and plan to expand usage as we grow.

How are customer service and support?

I've been working with Microsoft technical support for more than 15 years. We have really good support, always. We do have an enterprise agreement with Microsoft, which makes support very easy. If you have Azure, you probably have an enterprise type of support. Every single interaction that I have had with them was pleasant. They were very, very precise and effective. We've had no problems.

Which solution did I use previously and why did I switch?

We never had a different cloud solution. For us, choosing this solution right off the bat was a no-brainer.

How was the initial setup?

The initial setup is very straightforward. It comes with the free version. It's out-of-the-box and already enabled for users for the most part. It gives you just a little bit of visibility, so you have to go with the paid version and the cost is not that bad. 

It's pretty much diluted into your Azure bill. It is totally worth the price. You basically go to the portal and choose the option and just enable online subscriptions and give it some time so that it can gain visibility. After that, it's going to deploy the agents. It takes 24 to 48 hours. After that, you're going to have tons of visibility and data coming back. It's pretty straightforward, very simple to set up. For me to roll out was about an hour tops.

You do not need a big maintenance team. I'm an architect and I'm also a very hands-on type of engineer. In most cases, I would say it's good to have at least two people especially if you have a global infrastructure. That way, you can have people in different time zones, such as Europe central time, for example, and in US Eastern time. For most aspects you have auto-remediation and you have automation that you can implement, which is great. I would say that two people would be ideal to manage the solution, especially for the remediation process. With the remediation process, you can engage other people from other teams as you're going to have to talk to the operations guys to say, "Guys, you've got to fix this, this is a liability." Therefore, two people dedicated to Azure would do it. It doesn't need to be dedicated to security, to Defender in this case.

What was our ROI?

I was reading some studies that the ROI is 200%. It's really good, due to the risk prevention and threat remediation processes.

What's my experience with pricing, setup cost, and licensing?

I like the licensing due to the fact that it's simple. In terms of pricing, there's a very good ROI. The ROI is pretty great, and everything is diluted into your overall Azure costs. It's not a product that you buy, it's a contract. If you want to stop using it, you can stop. It's an on-demand type of product. I like that as well. 

It's very cost-effective if you compare it to other products, especially if you want to combine other features from a licensing standpoint. You're going to spend a lot of money if you try to implement various other options.

Which other solutions did I evaluate?

We do have some security, other security that is still in place. For example, we work with CrowdStrike. We work with a team solution. We have another team solution, which is not an apples-to-apples comparison. What Azure center does is very specific. It's very large. For us to do the same thing with any other security solutions out there, would mean we're going to spend a lot of money. Azure does not have competition per se. You would have to onboard tons of other products to do the same thing that they do. It's also simpler than the other solutions. The orchestration features that you have access to are great. It doesn't make a lot of sense to combine several other solutions and try to protect all your resources.

What other advice do I have?

I am just a customer and an end-user.

I'm using the latest version of the solution, which is now the Microsoft Cloud Defender. They just changed the name of the product. They combined Azure Security Center and Azure Defender into Microsoft Cloud Defender and that's the version that I'm using.

For now, we are cloud-only, however, we have plans to enroll our on-prem devices as well, including servers, especially through Azure Arc and we are also looking at Azure Sentinel. We are going to have a complete ecosystem, similar to a Microsoft XVR, truly for our Cloud environments.

I was working with Sentinel in the past with my previous company, however, I was not able to fully roll out the product. Here, we're planning on having a Microsoft partner that's going to help us to onboard our Azure infrastructure and Sentinel, however, we are going to be enrolling a POC first.

I would advise other potential users that they need this, absolutely. If they have Azure, they need this. It's going to give them the visibility and the remediation capabilities that they're looking for and it's going to make them aware of issues that they are not even seeing. 

If a company has resources exposed to the outside, chances are that people are trying to get in. I'm catching people every single day trying to get in. It's really amazing what you see when you have visibility. Businesses that bring this on really need to involve the team. It's got to be a team project. Everybody's got to be playing on the same team. That way, a company can make sure they have effective implementation.

I would say, a company has got to watch very carefully the recommendations and the security alerts, especially recommendations, which is pretty much what's going to drive the score up and increase the positive security posture.

The alerts are going to give them real-time insight, like a temperature reading on security, including what's happening, who's trying to get in, who reports or attacks you and weren't successful, and how many times did they try? What kind of accounts did they use? Recommendations are going to help you look for activity and the security alerts are going to help you with the reactivity. You can react to events that are happening, however, you can't remediate issues that haven't happened yet. 

Overall, I would rate the solution at a ten out of ten. I'm a big fan. It makes my life way easier and gives me some peace of mind so I can sleep at night better.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Defender for Cloud Report and get advice and tips from experienced pros sharing their opinions.