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Microsoft Identity Manager Reviews

Vendor: Microsoft
4.0 out of 5
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What is Microsoft Identity Manager?

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

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Microsoft Identity Manager is the #11 ranked solution in top Identity Management (IM) solutions. PeerSpot users give Microsoft Identity Manager an average rating of 8.0 out of 10. Microsoft Identity Manager is most commonly compared to Microsoft Entra ID: Microsoft Identity Manager vs Microsoft Entra ID. Microsoft Identity Manager is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 12% of all views.
Buyer's Guide
Microsoft Identity Manager
March 2026
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Microsoft Identity Manager mindshare

As of March 2026, the mindshare of Microsoft Identity Manager in the Identity Management (IM) category stands at 2.3%, down from 4.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Microsoft Identity Manager2.3%
SailPoint Identity Security Cloud12.2%
Microsoft Entra ID8.8%
Other76.7%
Identity Management (IM)

PeerResearch reports based on Microsoft Identity Manager reviews

TypeTitleDate
CategoryIdentity Management (IM)Mar 25, 2026Download
ProductReviews, tips, and advice from real usersMar 25, 2026Download
ComparisonMicrosoft Identity Manager vs SailPoint Identity Security CloudMar 25, 2026Download
ComparisonMicrosoft Identity Manager vs Microsoft Entra IDMar 25, 2026Download
ComparisonMicrosoft Identity Manager vs One Identity ManagerMar 25, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.38.8%95%273 interviewsAdd to research
SailPoint Identity Security Cloud4.112.2%97%72 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jan 25, 2026

Valuable Features

Microsoft Identity Manager offers robust integration with Microsoft ecosystems, enhancing security through features like Single Sign-On, conditional access, and privileged identity management. Users value its seamless document protection, ease of configuration, and connectivity with Exchange. It excels in automating identity management across local and cloud environments, providing comprehensive IAM policies and data consistency. The interface and ability to track access and improve compliance further solidify its importance in securing enterprise environments.
  • "Microsoft Identity Manager automates all identities and access on every target system efficiently and quickly."
  • "The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory, the ability to customize IAM policies as required, and its simplicity in design."
  • "The integration with other Microsoft ecosystems, such as Graph API, is really cool."

Room for Improvement

Microsoft Identity Manager users report limitations in connectors compared to competitors like Okta and OneLogin. Integration with Linux and Unix environments is lacking, and there's a high dependency on SQL Server. The interface is not intuitive for non-native English speakers. Support is often slow, and documentation is insufficient. Real-time updates are missing, and the focus on cloud solutions can alienate those with legacy setups. Integration with Azure Active Directory and report customization require enhancement.
  • "Microsoft Identity Manager could be improved in several areas."
  • "Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager."
  • "Integration with third parties and enhanced policy management could be improved. The current policy management features are limited, and custom, flexible policies would be ideal."

ROI

Microsoft Identity Manager is primarily used for compliance, resulting in notable benefits and freeing up IT staff for other tasks. Users have experienced a time savings of 10 to 20% and about a 15% return. Enhanced security through multifactor authentication and delegated administration has been noted. Some have not observed clear results, while others highlight the importance of standardization, making it easier for employees familiar with the tool to operate efficiently.

Pricing

Microsoft Identity Manager is often included in premium licenses like Azure AD and Microsoft E3, making it a cost-effective option for enterprises with these subscriptions. Some users perceive it as expensive, while others find it affordable, noting its inclusion in bundled licenses offers good value. The pricing can improve, with user ratings varying from average to high. Resellers can extend licenses if needed, integrating identity management effectively into existing systems.
  • "The tool's price is low for my company."
  • "My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
  • "The solution is expensive."

Popular Use Cases

Organizations use Microsoft Identity Manager primarily for managing identities and access provisioning, including lifecycle management from onboarding to exit. It supports hybrid identity systems, identity synchronization, and single sign-on across platforms such as Active Directory and Azure Active Directory. It enhances security and compliance for applications, provides authentication management, and facilitates access control, simplifying processes for administrators and users. It is widely implemented in sectors like finance, education, and retail.

Service and Support

Microsoft Identity Manager's customer support is mixed. While it's rated highly by some, others find it slow. Users describe varied experiences, noting they usually engage until resolution with dedicated engineers, though response times differ. Enterprise clients often receive better assistance than SMBs. Many users manage issues through external references due to time-consuming support processes. Despite knowledgeable personnel, reaching them can be challenging. Support is rated between 7 to 9 out of 10 by many users.

Deployment

Microsoft Identity Manager's initial setup varies in complexity. It can be straightforward with clear policies and Active Directory use. Some find it easy, taking a few weeks, while others experience difficulties due to integration and a lack of a modern interface. Deployment times range from days to half a year. Expertise is often required for complex configurations, and organizations sometimes face challenges integrating it with existing systems or when upgrading.

Scalability

Microsoft Identity Manager is designed for enterprise-level scalability, handling thousands of users including admins, employees, and contractors. While it can support up to 400,000 objects with standard configurations, performance may decrease at higher levels. With proper infrastructure, scalability is usually rated highly, though opinions vary among users. Ideal for complex, enterprise environments, it may not suit smaller businesses on-premises, although Azure Active Directory offers a scalable cloud-based alternative.

Stability

Microsoft Identity Manager is praised for its high stability, with most users rating it between 8 and 9 out of 10. The solution is continuously improving and frequently updated by Microsoft. While some companies report minor issues, including challenges with SharePoint and configuration changes, others find it stable and reliable for their critical services. Users highlight satisfaction due to Microsoft’s consistent monthly updates, which enhance the solution's stability and performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Identity Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business91
Midsize Enterprise54
Large Enterprise225
By visitors reading reviews

Top industries

By visitors reading reviews
Government
12%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
7%
Comms Service Provider
6%
University
6%
Computer Software Company
6%
Healthcare Company
5%
Retailer
4%
Outsourcing Company
3%
Transportation Company
3%
Performing Arts
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
3%
Marketing Services Firm
2%
Construction Company
2%
Non Profit
2%
Media Company
2%
Insurance Company
2%
Consumer Goods Company
1%
Wholesaler/Distributor
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Leisure / Travel Company
1%
Recruiting/Hr Firm
1%
Legal Firm
1%
International Affairs Institute
1%
Non Tech Company
1%
Agriculture
1%
Logistics Company
1%

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Learn more about Microsoft Identity Manager

Microsoft Identity Manager was previously known as MIM, Forefront Identity Manager, FIM, MS Identity Manager.

Microsoft Identity Manager customers

Dow Chemical Company (Dow), Whole Foods Market

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Product Categories

Product Categories
Identity Management (IM)

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Microsoft Identity Manager Reviews Summary
Author infoRatingReview Summary
Consultant at IOM - UN Migration4.0Microsoft Identity Manager is primarily used to automate Active Directory, excelling with its 100% compatibility and customizable IAM policies. However, it can be improved by integrating with Entra ID for cloud scenarios and simplifying migration processes.
System Engineer 2 at a retailer with 10,001+ employees4.5I've used Microsoft Identity Manager for 20 years in retail, finding it efficient, cost-effective, and superior to competitors, though it lacks real-time update capabilities. Support is excellent, and overall, I rate it nine out of ten.
Senior SOC Developer at XVE Security4.0We use Microsoft Identity Manager for a zero trust network with seamless integration into the Microsoft ecosystem, improving security and compliance. However, it needs better third-party integration and policy management. We switched from AWS IAM due to Windows compatibility.
IT expert at Hamburg Port Authority4.0As an IT specialist in the public sector, I find Microsoft Identity Manager easy to use with valuable features like self-service password reset, though it needs better documentation and flexibility. We transitioned from a homegrown solution to standardize our systems.
Senior Manager at a financial services firm with 1,001-5,000 employees3.0Microsoft Identity Manager handles identity verification for employees and clients, though it's set to be retired. We value its access features but find it complex and poorly supported. We see no ROI and plan to transition to Azure Identity.
Owner at a computer software company with 1-10 employees4.5We use Microsoft Identity Manager for identity management workflows, valuing its integration with Office 365 and hybrid cloud environments. Its ROI is notable in enhanced security. However, it could better support legacy products and on-premise infrastructure.
CISO at a financial services firm with 501-1,000 employees5.0I primarily use Microsoft Identity Manager to manage identities and enforce secure policies and workflows. The granular policies and report features significantly enhance security and compliance. I previously used Microsoft's on-premise Akidiva Directory and haven't identified improvement areas yet.
Information Technology Architect at GMS INC4.0In our organization, Microsoft Identity Manager simplifies user access with single sign-on and efficient admin controls. It keeps improving with features like zero trust, though better documentation is needed for complex features to maximize its potential.