SailPoint Identity Security Cloud and Microsoft Identity Manager compete in identity management solutions. Microsoft Identity Manager seems to have the upper hand due to its feature set being perceived as worth the price and its strong integration with the Microsoft ecosystem.
Features: SailPoint offers robust connectors, governance, certification, and provisioning capabilities, alongside flexible feature customization. Microsoft Identity Manager includes access management controls, seamless integration with the Microsoft suite, and tracks document and email activities.
Room for Improvement: SailPoint could improve interface usability and automation in provisioning, with users noting setup difficulties and high deployment costs. Microsoft Identity Manager requires better support, real-time capabilities, and improved user interface, its reliance on Microsoft services posing challenges.
Ease of Deployment and Customer Service: SailPoint supports various deployment scenarios including cloud environments, appreciated for good but occasionally delayed customer service. Microsoft Identity Manager is noted for integration with Microsoft licensing although support delays and UI improvements are needed.
Pricing and ROI: SailPoint, with a higher price, provides high ROI through efficient identity management and security. Microsoft Identity Manager is cost-effective due to its inclusion with Azure licenses, offering financial efficiency within the Microsoft ecosystem.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
I rate the technical support nine out of ten.
The technical support is of good quality
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical support is very good.
Sometimes, the support is slow, and they often suggest resorting to expert services.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
The solution is scalable and can be upgraded to accommodate increased user counts.
The solution scales well as long as we provide the necessary resources.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
The current policy management features are limited, and custom, flexible policies would be ideal.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
This creates a problem when managing non-human identities and new human identities such as shared accounts or service accounts.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
The pricing of Microsoft Identity Manager is expensive.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
It is more efficient, much quicker, and does not cost as much.
These features have been impactful in improving our security and compliance.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 12.2% |
| Microsoft Identity Manager | 2.3% |
| Other | 85.5% |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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