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Microsoft Identity Manager vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Identity Manager
Ranking in Identity Management (IM)
11th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
SAP Identity Management
Ranking in Identity Management (IM)
14th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of February 2026, in the Identity Management (IM) category, the mindshare of Microsoft Identity Manager is 2.1%, down from 4.7% compared to the previous year. The mindshare of SAP Identity Management is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Microsoft Identity Manager2.1%
SAP Identity Management2.2%
Other95.7%
Identity Management (IM)
 

Featured Reviews

RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that we find most valuable are security, mobility, and Single Sign-On."
"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."
"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."
"The product’s most valuable feature is stability."
"The self-service password reset feature is a very important aspect because it reduces the workload of other employees, and it's a very interesting and often-used feature."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user."
"MIM's most valuable feature is its connectivity with Exchange."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"The setup process is straightforward."
"It provides basic automatic user administration and role provisioning to save time."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"The most valuable feature is the user experience for managing information."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
 

Cons

"Microsoft Identity Manager has shown a strong focus on cloud solutions, but it could improve its support for legacy products and on-premise infrastructure. Legacy applications or solutions are often not fully supported, which can be a limitation for customers with existing on-premise setups. The emphasis on cloud-based solutions is beneficial for modernization as it is crucial to address customers' needs relying on legacy systems. Microsoft should address the gap in support for legacy products to ensure a more comprehensive and inclusive approach."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
"I haven't explored it deeply enough to identify any areas for enhancement."
"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."
"They have to improve the User Entity and Behavioral Analysis."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"MIM's reliability could be improved."
"All actions require logging in to the server."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"I have encountered issues with the host authentication feature."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"Research and marketing need to be improved."
 

Pricing and Cost Advice

"Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."
"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."
"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."
"The solution is expensive."
"The tool's price is low for my company."
"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."
"MIM is free with a Microsoft Azure license."
"It is an expensive tool."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
7%
Manufacturing Company
15%
Financial Services Firm
7%
Energy/Utilities Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough, but Entra I...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combina...
What is your primary use case for Microsoft Identity Manager?
The typical use case for Microsoft Identity Manager is to automate Active Directory, where it is responsible for onboarding new employees to on-premises AD or to the cloud based on certain criteria.
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

MIM, Forefront Identity Manager, FIM, MS Identity Manager
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Dow Chemical Company (Dow), Whole Foods Market
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Microsoft Identity Manager vs. SAP Identity Management and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.