

SAP Identity Management and Microsoft Identity Manager compete in the identity management category. Microsoft Identity Manager has an upper hand due to its comprehensive feature set despite SAP Identity Management's pricing and support strengths.
Features: SAP Identity Management integrates well with SAP environments, managing user roles and permissions effectively. It supports integration with SAP Human Capital Management for IT access alignment and offers robust identity access governance with role management. Microsoft Identity Manager offers identity lifecycle management, integration with various Microsoft applications, and security features like conditional access and hybrid identity management.
Room for Improvement: SAP Identity Management could improve by enhancing non-SAP integrations, simplifying configurations, and expanding out-of-the-box capabilities beyond SAP. Microsoft Identity Manager requires simplified integration with non-Microsoft environments, better documentation for complex customization, and improvements in deployment processes to minimize initial effort.
Ease of Deployment and Customer Service: SAP Identity Management offers streamlined deployment within SAP ecosystems and strong support resources. Microsoft Identity Manager benefits from extensive documentation and support in Microsoft infrastructures, albeit with some integration complexities.
Pricing and ROI: SAP Identity Management offers lower entry costs, especially beneficial within SAP-centric environments, providing good ROI. Microsoft Identity Manager, although higher initial costs, offers high ROI through its extensive features and integration with Microsoft products.
| Product | Market Share (%) |
|---|---|
| Microsoft Identity Manager | 2.3% |
| SAP Identity Management | 2.4% |
| Other | 95.3% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.
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