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SAP Identity Management vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Identity Governance Administration (IGA) (1st)
SAP Identity Management
Ranking in User Provisioning Software
7th
Ranking in Identity Management (IM)
14th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of SailPoint Identity Security Cloud is 12.2%, down from 20.0% compared to the previous year. The mindshare of SAP Identity Management is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud12.2%
SAP Identity Management2.6%
Other85.2%
Identity Management (IM)
 

Featured Reviews

ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is quite stable and user-friendly."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"It is a scalable product."
"Good life cycle management, segregation of duties, and analytics features."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"It is a stable tool, which we run in our complex environment."
"This solution is easy to configure."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"I find it an excellent tool for data synchronization and cleansing."
"NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable feature is the user experience for managing information."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
 

Cons

"The advanced provisioning features require more improvement."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"There are more functionalities in the Cloud that could be explored."
"I would like for the next release to have a more user-friendly interface."
"The report functionality and dashboard of the access manager could be improved."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."
"Technical Support: It needs to improve SLA."
"Reporting lacks the flexibility of retrieving the vast amount of data that we know is in the database, but not easily accessible."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"The product needs better UI customization and the administration console is outdated in this version."
"Research and marketing need to be improved."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"The standard one is not friendly and very time-consuming for elementary operation."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

"They are expensive."
"The pricing is based on the number of users and is reasonable."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"The pricing is a little bit higher than other tools."
"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"The product is expensive. I rate its pricing an eight out of ten."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
8%
Educational Organization
6%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about SAP Identity Management vs. SailPoint Identity Security Cloud and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.