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Omada Identity vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Omada Identity reduces costs and improves efficiency through automation, despite high expenses and mixed economic impact feedback.
Sentiment score
5.9
One Identity Manager boosts ROI by automating tasks, reducing errors, and enhancing efficiency, significantly improving productivity and security compliance.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
Omada Identity has high cost and fewer features relative to competitors such as Saviynt and SailPoint.
Senior Analyst at Toll Holdings Limited
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Without it, we would need thousands of additional people.
enterprise it architect at a financial services firm with 10,001+ employees
Instead of spending on various systems, having one centralized system that handles all my organizational requirements helps save money.
IAM Consultant at a outsourcing company with 501-1,000 employees
Several users reported reduced onboarding and offboarding times by around 40% thanks to automated provisioning and de-provisioning.
Business Analyst at a startup based organization
 

Customer Service

Sentiment score
6.6
Omada Identity offers fast, knowledgeable support with varying ratings; improvements needed in documentation and response times.
Sentiment score
6.6
One Identity Manager's support is responsive and available 24/7, though documentation and response times for complex issues vary.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If you have outages or critical production problems, you can count on the manufacturer to help resolve the situation.
Managing Director at a consultancy with 1-10 employees
They should focus on bringing in technically skilled individuals who understand the tools and technologies involved.
Back End Developer at DC Smarter
Compared to my experiences with other tools, their support is exemplary.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Omada Identity is praised for its scalability and integration, despite occasional setup challenges and API rate limit issues.
Sentiment score
7.0
One Identity Manager is praised for robust scalability, efficiently handling and adapting to growing enterprise identity management needs.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity scales very well for our organization.
Iam Security Specialist at a insurance company with 1,001-5,000 employees
It is architected so that key components can be scaled both horizontally and vertically to handle increasing loads from employee accounts to millions of external identities if needed.
Business Analyst at a startup based organization
Generally, if we need to add thousands of new users, we can ramp up container resources effectively.
Project Manager at B. Braun Group
It is highly scalable and capable of keeping up with the organization's growth needs, especially in the enterprise environment.
Technical Support Executive at Digitaltrack
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, rated 9/10, with minor performance issues during updates and complex integrations in cloud environments.
Sentiment score
7.5
One Identity Manager is highly stable but upgrades can challenge; careful configuration enhances its ability to handle large volumes.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
One Identity Manager is considered stable and dependable for enterprise identity management with a strong track record of uptime and reliability when implemented correctly.
Business Analyst at a startup based organization
It is widely seen as stable in production once properly configured, especially for Active Directory automation, user provisioning, de-provisioning, and role-based delegation.
Cyber Security Analyst at a tech vendor with 51-200 employees
It has a strong core architecture, a reliable user lifecycle management engine, a strong workflow engine, and stable integrations with Active Directory, SAP, HR systems, and enterprise applications.
Sr.Technical Engineer at a retailer with 11-50 employees
 

Room For Improvement

Omada Identity struggles with an outdated interface, poor performance, limited customization, and complex integration, affecting overall efficiency.
One Identity Manager needs improvements in setup, database performance, customizations, and integrations to enhance user experience and usability.
For someone unfamiliar with Omada Identity, comprehensive documentation would greatly enhance user understanding, which I believe is essential for clients and vendors.
Security Delivery Senior Analyst at a tech vendor with 10,001+ employees
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
This lack of 24-hour support is problematic from a testing and development standpoint.
It is crucial for them to expand their support team to match their product's success.
Lead Consultant at a tech vendor with 10,001+ employees
When it comes to privileged access management, we need to know who has access to what, which is the central problem we want to solve.
Principal Cybersecurity Architect at a tech vendor with 10,001+ employees
 

Setup Cost

Omada Identity is seen as cost-effective on-premise, but cloud options are pricier, requiring negotiation for better deals.
One Identity Manager offers competitive and justified pricing, ideal for medium to large enterprises with significant long-term ROI.
It remains less expensive compared to SailPoint's AI offerings.
Senior Analyst at Toll Holdings Limited
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
On-premises might incur higher costs.
IAM DEVELOPER at a university with 10,001+ employees
We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it.
enterprise it architect at a financial services firm with 10,001+ employees
Many customers find it fair and reasonable for enterprise use, though it can be expensive for smaller organizations due to total licensing and implementation cost.
Business Analyst at a startup based organization
 

Valuable Features

Omada Identity offers robust governance, customization, and security features with seamless integration and automation to streamline identity management operations.
One Identity Manager offers automated lifecycle management, role-based access, and AI-driven insights for enhanced security and efficiency.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
It ensures high security through multiple approval processes, preventing unauthorized access and enhancing compliance by providing time-based access for privileged accounts with proper audit trails.
Principal Consultant at a computer software company with 1,001-5,000 employees
It continuously monitors user behavior in real-time, triggering automated responses, and manages secure access for both on-premises and cloud applications using protocols such as SAML.
IAM DEVELOPER at a university with 10,001+ employees
Once you have some experience, it demonstrates best practices and guides you on the correct way to use the tool.
IAM Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
5th
Ranking in Identity Management (IM)
5th
Ranking in Identity Governance Administration (IGA)
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
58
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Customer Identity and Access Management (CIAM) (7th)
One Identity Manager
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
1st
Ranking in Identity Governance Administration (IGA)
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
185
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Identity Governance Administration (IGA) category, the mindshare of Omada Identity is 11.6%, up from 7.6% compared to the previous year. The mindshare of One Identity Manager is 10.9%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.9%
Omada Identity11.6%
Other77.5%
Identity Governance Administration (IGA)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Identity governance has automated lifecycle workflows and strengthens access risk control
Omada Identity has a very good and easy automated onboarding and offboarding process which provisions correct system access from day one when employees or contractors join, and it automatically revokes their access and prevents orphan accounts when they leave. It provides role-based transfers which seamlessly upgrade user permissions when individuals change departments or roles, ensuring they only have the privileges necessary for their new positions. For risk mitigation and intelligent analytics, it leverages machine learning to uncover vulnerabilities, recommends appropriate access roles, and flags anomalous user behavior before it becomes a security threat. Omada Identity also extends strict governance controls and life cycle tracking to AI agents, service accounts, and API keys, securing the expanding IT infrastructure. It allows businesses to map their paper-based approval process into automated drag-and-drop digital workflows without relying on complex custom coding and provides a centralized self-service portal for employees to request temporary or permanent access to specific applications with proper approval from one or two level approvers, which includes built-in routing to the correct approvers. The value received from Omada Identity at the start was significant, particularly due to its codeless configuration, allowing us to map our approval process into automated drag-and-drop digital workflows without excessive complexity. For access requests, we established a centralized self-service portal to manage temporary or permanent access requests with appropriate approvals. Omada Identity uses machine learning to uncover vulnerabilities, recommending access roles and flagging anomalous behavior before it becomes a threat, providing confidence through initial POCs leading to a complete deployment.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
7%
Government
6%
Outsourcing Company
14%
Financial Services Firm
11%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise50
By reviewers
Company SizeCount
Small Business113
Midsize Enterprise33
Large Enterprise124
 

Questions from the Community

What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with the pricing, setup cost, and licensing of Omada Identity is good. Omada team provides effective support regarding these aspects, making the setup cost and licensing processes man...
What needs improvement with Omada Identity Cloud?
I would suggest improvements for Omada Identity, specifically regarding the user interface in version 15. Coming from version 14, I find the new UI a bit difficult to navigate, making it challengin...
What is your primary use case for Omada Identity Cloud?
My main use case for Omada Identity involves working on email templates, email notifications, event definitions, user groups, user identities, global instance management, asset management, asset in...
What is your experience regarding pricing and costs for One Identity Manager?
Pricing, setup cost, and licensing are handled by our management team, so I do not handle those aspects.
What needs improvement with One Identity Manager?
One Identity Manager could be improved with a simpler user interface and a better onboarding process. The platform is very powerful, but the learning curve is steep for new administrators and new u...
What is your primary use case for One Identity Manager?
Our main use case for One Identity Manager is identity governance and administration, which we have been using for about three years. We use it for automated user provisioning and de-provisioning a...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Quest One Identity Manager
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about Omada Identity vs. One Identity Manager and other solutions. Updated: May 2026.
900,747 professionals have used our research since 2012.