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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Omada Identity enables automation of workflows, including onboarding and offboarding processes, which increases efficiency and reduces manual errors.
Automatic provisioning and reconciliation with Active Directory streamline management of accounts and roles, enhancing organizational control over user access.
Its ability to integrate seamlessly with various systems, such as SAP and Microsoft, allows comprehensive identity life cycle management across both on-premise and cloud environments.
Omada Identity's governance features are particularly strong, making it a preferred choice for organizations with complex identity and access management needs across large user bases.
The automation of certification and access review processes with Omada Identity ensures timely and accurate certification, benefiting customers who previously relied on manual methods.

CONS

Omada Identity SaaS version lacks features compared to the on-premise version.
Omada Identity struggles with performance and scalability issues during processes like re-certification.
Omada Identity's documentation and training materials need improvement, making the learning curve steep for new users.
Customization and configuration in Omada Identity often require contacting support, hindering tasks for administrators.
Omada Identity's reporting functionality is limited and could benefit from greater customization and clarity.
 

Omada Identity Pros review quotes

it_user711915 - PeerSpot reviewer
Service Manager - IT Tools and Solutions, IT Contract Management, Super User Network Manager at a mining and metals company with 10,001+ employees
Jul 31, 2017
Strict governance, ability to scrutinize, and make a granular view.
it_user720522 - PeerSpot reviewer
Selvstænding IAM-arkitekt at a financial services firm with 10,001+ employees
Aug 17, 2017
Omada Identity Suite is an extremely flexible solution providing easy customisation of anything from process flows to role assignment rules and compliance reports.
it_user1065951 - PeerSpot reviewer
SQL Server Consultant at a tech services company with 1-10 employees
May 16, 2019
The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships.
Learn what your peers think about Omada Identity. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
reviewer1140609 - PeerSpot reviewer
IAM Consultant at a computer software company with 10,001+ employees
Mar 25, 2020
The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.
AK
Chief Security Strategist at Clango
Jan 11, 2021
Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.
AS
Partner bij Navaio IT Security at Navaio IT Security
Dec 3, 2020
It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts.
DG
CEO at Clango
Dec 22, 2020
The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance.
Espen Bago - PeerSpot reviewer
Identity and Access Program Owner at NAV
Apr 8, 2021
It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly.
AD
Senior IAM Specialist at Gemeente Utrecht
Jun 1, 2021
When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.
it_user1598472 - PeerSpot reviewer
IT Project Manager at FREDERIKSHAVN KOMMUNE
Jun 18, 2021
The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.
 

Omada Identity Cons review quotes

it_user711915 - PeerSpot reviewer
Service Manager - IT Tools and Solutions, IT Contract Management, Super User Network Manager at a mining and metals company with 10,001+ employees
Jul 31, 2017
Initial setup was complex, with a lot of organization implementation questions, master data issues, and process workflows, too much compared to what we needed.
it_user720522 - PeerSpot reviewer
Selvstænding IAM-arkitekt at a financial services firm with 10,001+ employees
Aug 17, 2017
The suite’s flexibility within the area of continuous violation detection and handling could be improved.
it_user1065951 - PeerSpot reviewer
SQL Server Consultant at a tech services company with 1-10 employees
May 16, 2019
The user interface should have a more flexible design, where you can change it to your requirement.
Learn what your peers think about Omada Identity. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
reviewer1140609 - PeerSpot reviewer
IAM Consultant at a computer software company with 10,001+ employees
Mar 25, 2020
When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version.
AK
Chief Security Strategist at Clango
Jan 11, 2021
The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides.
AS
Partner bij Navaio IT Security at Navaio IT Security
Dec 3, 2020
They need to improve the cost for small companies.
DG
CEO at Clango
Dec 22, 2020
I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today.
Espen Bago - PeerSpot reviewer
Identity and Access Program Owner at NAV
Apr 8, 2021
Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.
AD
Senior IAM Specialist at Gemeente Utrecht
Jun 1, 2021
I would like to search on date fields, which is not possible now.
it_user1598472 - PeerSpot reviewer
IT Project Manager at FREDERIKSHAVN KOMMUNE
Jun 18, 2021
If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.