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Omada Identity pros and cons

Vendor: Omada

4.0 out of 5

54 reviews
90% willing to recommend

Pros & Cons summary

Omada Identity automates provisioning and reconciliation, reducing manual tasks and offering robust identity governance across hybrid environments. It supports comprehensive identity lifecycles, automatic account creation, and API connectivity. However, performance issues arise during re-certification, and the SaaS version lacks some on-premise features. Users face scalability challenges, complex setups, and insufficient documentation. Reporting and importing capabilities are limited, requiring frequent third-party assistance.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Omada Identity automates provisioning and reconciliation processes, including Active Directory tasks, significantly reducing manual effort.

Businesses benefit from robust identity governance, allowing for efficient management of both on-premise and cloud applications in hybrid environments.

With comprehensive identity lifecycle support, organizations can manage complex user onboarding, movement, and offboarding effectively.

The seamless integration and strong API connectivity with various services enhance the overall efficiency and flexibility of Omada Identity.

Automatic account creation and permission assignment streamline employee onboarding and role-based access management.

CONS

Omada Identity has performance issues, particularly when the re-certification process is launched, slowing down significantly.

The SaaS version of Omada Identity does not provide all the features available in the on-premise version.

There are scalability issues and complex setup processes, especially for on-premises deployment.

Documentation is insufficient, requiring frequent reliance on consultants.

Reporting and importing capabilities in Omada Identity are limited and could benefit from greater customization.

Omada Identity Pros review quotes

SQL Server Consultant at a tech services company with 1-10 employees

May 16, 2019

The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships.

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reviewer1140609

IAM Consultant at a computer software company with 10,001+ employees

Mar 25, 2020

The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.

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AK

Chief Security Strategist at Clango

Jan 11, 2021

Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.

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AS

Partner bij Navaio IT Security at Navaio IT Security

Dec 3, 2020

It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts.

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DG

CEO at Clango

Dec 22, 2020

The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance.

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Identity and Access Program Owner at NAV

Apr 8, 2021

It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly.

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AD

Senior IAM Specialist at Gemeente Utrecht

Jun 1, 2021

When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.

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IT Project Manager at FREDERIKSHAVN KOMMUNE

Jun 18, 2021

The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs.

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Senior Consultant at Københavns Kommune

Jun 29, 2021

The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us.

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RL

IT Security Architect at CARL IT Solutions GmbH

Sep 29, 2021

Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.

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Omada Identity Cons review quotes

SQL Server Consultant at a tech services company with 1-10 employees

May 16, 2019

The user interface should have a more flexible design, where you can change it to your requirement.

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reviewer1140609

IAM Consultant at a computer software company with 10,001+ employees

Mar 25, 2020

When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version.

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AK

Chief Security Strategist at Clango

Jan 11, 2021

The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides.

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Free Report: Omada Identity Reviews and More

Learn what your peers think about Omada Identity. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,733 professionals have used our research since 2012.

AS

Partner bij Navaio IT Security at Navaio IT Security

Dec 3, 2020

They need to improve the cost for small companies.

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DG

CEO at Clango

Dec 22, 2020

I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today.

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Identity and Access Program Owner at NAV

Apr 8, 2021

Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.

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AD

Senior IAM Specialist at Gemeente Utrecht

Jun 1, 2021

I would like to search on date fields, which is not possible now.

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IT Project Manager at FREDERIKSHAVN KOMMUNE

Jun 18, 2021

If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.

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Senior Consultant at Københavns Kommune

Jun 29, 2021

One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface.

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RL

IT Security Architect at CARL IT Solutions GmbH

Sep 29, 2021

What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that.

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Show 10 more reviews (out of 51)

Product Categories

Product Categories

Identity Management (IM)

User Provisioning Software

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Customer Identity and Access Management (CIAM)

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Product Categories

Product Categories

Identity Management (IM)

User Provisioning Software

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Customer Identity and Access Management (CIAM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Omada Identity

SailPoint Identity Security Cloud vs Omada Identity

Okta Platform vs Omada Identity

Workspace ONE UEM vs Omada Identity

Saviynt vs Omada Identity

Fortinet FortiAuthenticator vs Omada Identity

Ping Identity Platform vs Omada Identity

One Identity Manager vs Omada Identity

ForgeRock vs Omada Identity

CyberArk Identity vs Omada Identity

OneLogin vs Omada Identity

One Identity Active Roles vs Omada Identity

Microsoft Entra ID Protection vs Omada Identity

JumpCloud vs Omada Identity

IBM Security Verify Access vs Omada Identity

See all alternatives

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