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ForgeRock vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
13th
Ranking in Customer Identity and Access Management (CIAM)
6th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (11th)
Omada Identity
Ranking in Identity Management (IM)
4th
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th)
 

Mindshare comparison

As of July 2025, in the Identity Management (IM) category, the mindshare of ForgeRock is 4.6%, down from 5.3% compared to the previous year. The mindshare of Omada Identity is 3.4%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"I like the way it is handling authentication and authorization."
"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
 

Cons

"We would like this solution to be developed for use with mobile applications."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The product's customization is a bit complicated."
"Automatic Deployment needs improvement. it could be made easier."
"The product's support services in the French language are not free."
"The solution could improve by adding more advertising and marketing."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"They should improve the solution by include reporting."
"The user interface should have a more flexible design, where you can change it to your requirement."
"The reporting on the warehouse data and the import process both have room for improvement."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
 

Pricing and Cost Advice

"Its price is comparable to other products in the market."
"The pricing of the solution is fair but I do not have the full details."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"It's a bit pricey and could be more competitive."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"Omada Identity is very reasonably and competitively priced."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Omada is expensive."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
12%
Insurance Company
7%
Manufacturing Company
7%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience. From a technical perspective, it is a very good product, but from an...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Omada Identity Suite, Omada Identity Cloud
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about ForgeRock vs. Omada Identity and other solutions. Updated: May 2025.
860,592 professionals have used our research since 2012.