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SAP Identity Management pros and cons

Vendor: SAP
3.9 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

SAP Identity Management offers seamless integration with SAP applications and requires no customizations, enhancing compatibility.
It supports two-factor authentication and extends functionality beyond basic SSO.
The role management features are efficient for managing automatic user administration and provisioning.
It provides strong access control and approval processes, suitable for experienced users managing access to Active Directory.
Process automation and transparency are key benefits, giving insights into ongoing actions.

CONS

SAP Identity Management needs improved research and marketing efforts.
It requires SSO functionality for the HANA modules SAP is releasing.
There is a lack of startup connectors for different systems, and better connectors are needed for SAP IDM.
Compatibility with third-party applications needs improvement, and they should provide connectors or plugin settings for easier management of both SAP and non-SAP applications.
Pricing for SAP Identity Management could be better.
 

SAP Identity Management Pros review quotes

it_user190335 - PeerSpot reviewer
Technical Consultant at a consultancy with 51-200 employees
Feb 5, 2015
NW IDM is extremely flexible, and with a small amount of effort you can integrate the basic provisioning for most of the commonly used modern systems.
it_user209868 - PeerSpot reviewer
Director, SAP Security Consulting Services at a tech consulting company with 51-200 employees
Mar 18, 2015
I find it an excellent tool for data synchronization and cleansing.
it_user209355 - PeerSpot reviewer
Head of IT Technology Team at a mining and metals company with 1,001-5,000 employees
Mar 23, 2015
With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units.
Learn what your peers think about SAP Identity Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
SapConsu9672 - PeerSpot reviewer
SAP consultant at a tech services company
Aug 22, 2017
IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want.
SystemMa1339 - PeerSpot reviewer
System Manager at a transportation company with 51-200 employees
May 16, 2019
The most valuable feature is the user experience for managing information.
Business36e2 - PeerSpot reviewer
Business Systems Lead at a retailer with 1,001-5,000 employees
May 16, 2019
Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication.
TS
System Analyst Lead at a pharma/biotech company with 10,001+ employees
Aug 24, 2020
It provides basic automatic user administration and role provisioning to save time.
Jwalant Dalal - PeerSpot reviewer
Lead Consultant at Wipro
May 15, 2022
What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly.
AO
SAP Technical Analyst at Frasers Property Australia Limited
Jul 26, 2022
The most valuable features of SAP Identity Management are business roles and automated user provisioning.
GD
Security Consultant at a consultancy with 10,001+ employees
Oct 12, 2022
What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration.
 

SAP Identity Management Cons review quotes

it_user190335 - PeerSpot reviewer
Technical Consultant at a consultancy with 51-200 employees
Feb 5, 2015
There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size.
it_user209868 - PeerSpot reviewer
Director, SAP Security Consulting Services at a tech consulting company with 51-200 employees
Mar 18, 2015
The product needs better UI customization and the administration console is outdated in this version.
it_user209355 - PeerSpot reviewer
Head of IT Technology Team at a mining and metals company with 1,001-5,000 employees
Mar 23, 2015
The standard one is not friendly and very time-consuming for elementary operation.
Learn what your peers think about SAP Identity Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
SapConsu9672 - PeerSpot reviewer
SAP consultant at a tech services company
Aug 22, 2017
The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one.
SystemMa1339 - PeerSpot reviewer
System Manager at a transportation company with 51-200 employees
May 16, 2019
Research and marketing need to be improved.
Business36e2 - PeerSpot reviewer
Business Systems Lead at a retailer with 1,001-5,000 employees
May 16, 2019
It needs to have the SSO for the HANA modules that SAP is releasing.
TS
System Analyst Lead at a pharma/biotech company with 10,001+ employees
Aug 24, 2020
A lack of startup connectors to different systems, and could have better connectors for SAP IDM.
Jwalant Dalal - PeerSpot reviewer
Lead Consultant at Wipro
May 15, 2022
What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution.
AO
SAP Technical Analyst at Frasers Property Australia Limited
Jul 26, 2022
SAP Identity Management can improve risk analysis and authority checks.
GD
Security Consultant at a consultancy with 10,001+ employees
Oct 12, 2022
One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends.