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Fortinet FortiAuthenticator vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Single Sign-On (SSO) (7th), Authentication Systems (3rd), Multi-Factor Authentication (MFA) (2nd)
SAP Identity Management
Ranking in Identity Management (IM)
14th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.0%, down from 3.2% compared to the previous year. The mindshare of SAP Identity Management is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator2.0%
SAP Identity Management2.6%
Other95.4%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The implementation has significantly improved access management within our organization."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"The most valuable features are the performance and ease of use."
"The product is very easy to use and someone can easily manage working with it, so we do not need any support."
"FortiAuthenticator has made our operations secure."
"The solution is very easy to manage."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The most valuable feature I find in FortiAuthenticator is web filtering."
"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."
"It provides basic automatic user administration and role provisioning to save time."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"The most valuable feature is the user experience for managing information."
 

Cons

"The technical support team is bad."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"I think FortiAuthenticator is more expensive than other products like Cisco Duo."
"The only way the solution could be improved is if it were cheaper."
"We had issues trying to integrate the keys properly during the initial setup."
"A lot of configurations are available only from CLI."
"The GUI is not fancy enough and some of the settings are difficult to access."
"No SMS gateway from the ISP"
"The standard one is not friendly and very time-consuming for elementary operation."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"SAP Identity Management can improve risk analysis and authority checks."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"I have encountered issues with the host authentication feature."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
 

Pricing and Cost Advice

"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"It costs more to license the high-availability option."
"The price seems okay. It's not that expensive compared to other authenticators."
"I rate its pricing a three to five out of ten."
"The solution is not very expensive."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
10%
Government
7%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

FortiAuthenticator
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Fortinet FortiAuthenticator vs. SAP Identity Management and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.