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Fortinet FortiAuthenticator vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Single Sign-On (SSO) (7th), Authentication Systems (3rd), Multi-Factor Authentication (MFA) (2nd)
SAP Identity Management
Ranking in Identity Management (IM)
13th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 1.7%, down from 2.7% compared to the previous year. The mindshare of SAP Identity Management is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiAuthenticator1.7%
SAP Identity Management2.4%
Other95.9%
Identity Management (IM)
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiAuthenticator is an easy-to-use solution."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"I work a lot with Fortinet products and I call the support often. They are very quick to respond and the support is very good."
"The two-step authentication provides a higher level of security."
"The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"The most valuable feature is the flexibility in using the SMS messages."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable feature is the user experience for managing information."
"The setup process is straightforward."
 

Cons

"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"There is room for improvement in stability and support."
"There are multiple areas that are in need of improvement. It is not a mature product."
"We had issues trying to integrate the keys properly during the initial setup."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"The only way the solution could be improved is if it were cheaper."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"Research and marketing need to be improved."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"The pricing could be better."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"I have encountered issues with the host authentication feature."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
"SAP Identity Management can improve risk analysis and authority checks."
 

Pricing and Cost Advice

"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"It costs more to license the high-availability option."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"I rate its pricing a three to five out of ten."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Government
7%
Manufacturing Company
7%
Manufacturing Company
15%
Financial Services Firm
7%
Energy/Utilities Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

FortiAuthenticator
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about Fortinet FortiAuthenticator vs. SAP Identity Management and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.