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SAP Identity Management vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
SAP Identity Management
Ranking in User Provisioning Software
6th
Ranking in Identity Management (IM)
12th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
10th
Ranking in Identity Management (IM)
27th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of SAP Identity Management is 2.7%, up from 2.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.1%
SAP Identity Management2.7%
Symantec Identity Governance and Administration1.7%
Other92.5%
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Kiril Petkov - PeerSpot reviewer
Stable, especially if you're an experienced user and is suitable for managing access rights for accounts, process sharing, and file sharing, but it isn't straightforward to use or maintain
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate all the support we receive from Omada."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Omada offers a technical solution that addresses both our needs."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"The setup process is straightforward."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable feature is the user experience for managing information."
"It's a very useful tool that has improved our client's security, from day one."
"Word mining and risk campaigns are the most valuable features of this solution."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It offers a nice price. It's mid-range."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It is easy to use, and does not requires an extensive programming or development background."
"Streamlines user access, consolidates applications."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
 

Cons

"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"They need to improve the cost for small companies."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada Identity's user interface needs improvement, especially for new users."
"Research and marketing need to be improved."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"SAP Identity Management can improve risk analysis and authority checks."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"I have encountered issues with the host authentication feature."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"The pricing could be better."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"In the next release, there should be provisioning of your certifications."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The support from Symantec Identity Governance and Administration could improve."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"They should easier and better integration with other software."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
 

Pricing and Cost Advice

"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"They are positioned at a good price point. They are lower than some of their competitors."
"Omada is expensive."
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The price is based on the number of users."
"The price is flexible for our existing customers."
"Compared to other options, CA products are not that expensive."
"The connector is free, and bundled with the product."
"Pricing and licensing models are adequate and reasonable."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The product has a good price in competition with another product with the same solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Manufacturing Company
14%
Computer Software Company
11%
Financial Services Firm
8%
Energy/Utilities Company
7%
Computer Software Company
29%
Manufacturing Company
13%
Performing Arts
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise41
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password r...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implemen...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is ...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
SAP NetWeaver Identity Management, NetWeaver Identity Management
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Acciona, Core Blox, DBS
Find out what your peers are saying about SAP Identity Management vs. Symantec Identity Governance and Administration and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.