

Symantec Identity Governance and Administration and One Identity Active Roles compete in the identity governance category. Based on user reviews, One Identity Active Roles holds the advantage in flexibility and advanced policy features, offering better usability and integration with other systems.
Features: Symantec Identity Governance and Administration provides a comprehensive suite with essential identity management functions like automated provisioning, access request handling, and policy management. Users appreciate its wide-ranging capability, although it's often seen as less adaptable. One Identity Active Roles offers dynamic group capabilities, task delegation flexibility, and exceptional dashboard customizations, enhancing user experience through role-based access provisioning and automated identity lifecycle management.
Room for Improvement: Symantec Identity Governance and Administration requires a significant learning curve, needing improvements in interface modernity and integration capabilities. One Identity Active Roles could enhance its scripting support and improve the cloud integration experience for users. Many also seek improvements in workflow feedback and more intuitive setups.
Ease of Deployment and Customer Service: Both solutions primarily deploy on-premises. Symantec faces criticism for its slow and less efficient technical support, requiring multiple interactions for resolutions. One Identity Active Roles is praised for providing quick and knowledgeable customer support, facilitating smoother operations within complex environments.
Pricing and ROI: Symantec's pricing is positioned as mid-range, offering solid features for traditional setups. One Identity Active Roles is seen as expensive but justifies its cost through robust features and a simple licensing model. Users from both solutions report significant ROI, particularly with productivity and automation gains in user lifecycle management.
One Identity Active Roles provides excellent reporting and auditing functionality, allowing administrators to track permissions, actions, and responsibilities effectively.
Automation has really reduced the time spent on user provisioning, access management, or access changes by around 40 to 60 percent, which has significantly improved team productivity.
User onboarding time reduced by around seventy to eighty percent, from thirty to forty-five minutes to under ten minutes.
They are ready to provide support at any time.
The support team is knowledgeable about the product and AD environments.
Support is usually responsive for critical issues and provides solid practical guidance for AD workflow problems.
One Identity Active Roles works well in hybrid environments, handling both on-premises and cloud identities from a single platform.
It is commonly used in medium to large organizations managing complex Microsoft Active Directory and hybrid identity environments.
The platform can scale without needing a complete redesign.
Overall, One Identity Active Roles has proven to be a stable, reliable, and well-suited solution for managing Active Directory at scale.
Overall, I consider One Identity Active Roles to be a stable solution, suitable for enterprise-grade environments.
Consistently performing for daily operations like automation and user management without major downtime reported.
I also want One Identity Active Roles to improve in their policy configuration area, which requires advanced expertise, and in the area of reporting, I want the reporting to be more basic, visible, and have the ability to export and customize options.
The current REST API feels like an afterthought, and my developers want the ability to operate through CI/CD pipelines instead of logging into the GUI.
Improving documentation and providing more guided implementation resources would help organizations accelerate deployment and reduce dependency on external support.
It is quite expensive, costing more than 50 euros per identity.
I think our total was in the seven-figure range for a couple of years of service.
The initial investment includes licensing, infrastructure setup, and implementation effort, with licensing typically based on the number of managed users or accounts, which can increase costs in large environments.
It's improved our security posture. It has limited access to our crown jewels, where all our identities lie within Active Directory.
It helps in removing custom Active Directory delegation, which enhances security by eliminating unnecessary privileges, addressing identity-based breaches by reducing the number of Active Directory delegations.
Dynamic groups are also one of the best features, eliminating the need to add or manage members manually.
| Product | Mindshare (%) |
|---|---|
| One Identity Active Roles | 5.8% |
| Symantec Identity Governance and Administration | 6.4% |
| Other | 87.8% |

| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 12 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
One Identity Active Roles enhances Active Directory management by automating essential tasks and improving security through efficient delegation and role-based access control.
One Identity Active Roles offers advanced features for managing Active Directory environments, aiding in automating user provisioning, group management, and de-provisioning. It integrates seamlessly with Microsoft environments and provides centralized management for both on-premises and cloud identities. By improving operational efficiency and reducing manual errors, it enforces robust governance across organizations. Active Roles includes auditing and reporting tools that strengthen compliance and security monitoring. Companies find the setup could be simplified with better documentation, more customization options in reporting, and expanded cloud integration, particularly with Azure. Improved workflows and deeper native connectors are needed for seamless automation. Price adjustments and user-friendly analytics with intuitive dashboards are recommended for better usability.
What are the key features of One Identity Active Roles?Many industries deploy One Identity Active Roles for automating user lifecycle management, especially in Active Directory environments. It significantly eases operations by automating onboarding for new hires, managing role changes, and modifying access. The platform efficiently handles tasks like password resets and compliance audits while empowering teams to securely manage user access without requiring full administrative rights.
Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.
This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.
What key features does it offer?Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.
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