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BeyondTrust Endpoint Privilege Management vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Organizations benefit from BeyondTrust by enhancing security, achieving compliance, reducing costs, and integrating zero-trust for increased ROI.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
Money saving is the main part because every organization tries to reduce their costs.
 

Customer Service

Sentiment score
7.1
BeyondTrust support is efficient and knowledgeable, yet experiences delay issues, especially in Asia-Pacific, affecting user satisfaction.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
They offer support around the clock, and responses are generally quick.
Support is critical, especially when challenges arise related to PAM.
BeyondTrust support is reliable.
 

Scalability Issues

Sentiment score
7.5
BeyondTrust Endpoint Privilege Management offers seamless scalability and reliability for organizations of any size, ensuring efficient user asset management.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
The initial understanding of the environment is crucial, followed by a simple deployment process.
 

Stability Issues

Sentiment score
7.6
Users commend BeyondTrust for stability and reliability, despite initial setup challenges and minor UI and integration issues.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
The appliances are stable, and there are no significant issues with backups or recovery.
 

Room For Improvement

BeyondTrust Endpoint Privilege Management requires enhancements in security, integration, support, deployment, error management, pricing, and responsive customer service.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
This product is highly ranked on Gartner, Peers, and other review sites.
The ability to view recorded live sessions of specific users is a crucial benefit.
There is a need for better MQ integration with DevOps and improvements in architecture.
 

Setup Cost

BeyondTrust Endpoint Privilege Management is seen as expensive due to licensing complexities and additional costs, especially for Mac clients.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
 

Valuable Features

BeyondTrust enhances security with privilege management, integration, session recording, and is valued for ease of use and scalability.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
When any unauthorized user makes an attempt, it notifies the administrators.
Another important aspect is the ability to move the solution to the cloud or install it on-premises, offering my customers flexibility.
Administrators need a tool that provides visibility and clarity about endpoint management within the organization.
 

Categories and Ranking

BeyondTrust Endpoint Privil...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
31
Ranking in other categories
Privileged Access Management (PAM) (6th), Anti-Malware Tools (13th)
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (10th), Identity Management (IM) (27th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. BeyondTrust Endpoint Privilege Management is designed for Privileged Access Management (PAM) and holds a mindshare of 3.8%, down 5.0% compared to last year.
Symantec Identity Governance and Administration, on the other hand, focuses on Identity Management (IM), holds 1.5% mindshare, up 1.3% since last year.
Privileged Access Management (PAM)
Identity Management (IM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Offers solid performance and user adaptability but needs better pricing options and local support
BeyondTrust is a strong, compliance-driven solution with excellent market recognition (Gartner, Peers, etc.), making it appealing for Bangladeshi enterprises. However, some key improvements could accelerate adoption: Areas for Improvement: Pricing & Local Affordability While the product’s capabilities justify its value, cost remains a barrier for many Bangladeshi organizations. Competitive pricing or regional discounts would make it more accessible. Local Support & Partnerships Currently, lack of local partners or trainers creates delays in support, implementation, and pricing negotiations. Establishing a Bangladesh-based support team or authorized resellers would improve responsiveness and trust. Enhanced Onboarding & Training Offering localized training programs (in Bengali/English) and documentation would help IT teams deploy and manage the solution more efficiently. Recommendations for Next Release: Introduce tiered pricing for emerging markets like Bangladesh. Develop a partner network in Bangladesh for faster service and sales. Add simplified dashboards for easier monitoring by non-technical staff. Final Note: BeyondTrust is already a top-tier PAM solution, but addressing these gaps would solidify its leadership in Bangladesh’s growing cybersecurity market.
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Computer Software Company
25%
Financial Services Firm
17%
Manufacturing Company
10%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about BeyondTrust Endpoint Privilege Management?
The solution's least privilege enforcement has helped us ensure access is given to only the required people.
What is your experience regarding pricing and costs for BeyondTrust Endpoint Privilege Management?
BeyondTrust's pricing is premium but negotiable for Bangladesh. Expect 20-30% extra costs from currency/import factors. Start with modular licensing (EPM first), demand emerging market discounts, a...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
 

Also Known As

BeyondTrust PowerBroker, BeyondTrust Endpoint Privilege Management for Windows, BeyondTrust Endpoint Privilege Management for Mac, BeyondTrust Endpoint Privilege Management for Linux, BeyondTrust Endpoint Privilege Management for Unix, Avecto Defendpoint
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Acciona, Core Blox, DBS
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,168 professionals have used our research since 2012.