The product is relatively easier to use than other identity management products.
Symantec Identity Governance and Administration automates provisioning, eliminating manual processes and offering role-based access for simplified user management across platforms. It supports comprehensive endpoints and connectivity, although reporting requires significant improvements for audit tracking. Its absence of integration with key systems like SAP and limitation to on-premises deployments highlights areas for enhancement. Scalability tools are a plus, but better API integration and technical support are needed to address management efficiency and configuration challenges.
