

Symantec Identity Governance and Administration and Fortinet FortiAuthenticator both compete in the identity management and authentication category. Symantec stands out in enterprise-scale identity management with a focus on automation, while Fortinet excels in seamless two-factor authentication within its ecosystem.
Features: Symantec Identity Governance and Administration automates identity management, improving access control and user provisioning in large enterprises. It offers seamless integration with enterprise systems, supporting security and compliance. Fortinet FortiAuthenticator excels in two-factor authentication across devices and environments, easily integrating with Fortinet's network security products.
Room for Improvement: Symantec's complexity requires advanced expertise, and users suggest a better user interface and enhanced integration capabilities. There is also a call for improved security features and workflow configurations. Fortinet FortiAuthenticator needs improved documentation, expanded integration with other vendors, and a more modern interface. Users face configuration challenges and high availability synchronization issues.
Ease of Deployment and Customer Service: Symantec's solution is primarily on-premises, but Fortinet offers hybrid and private cloud deployment options. Symantec's customer service is generally praised, though support quality varies. Fortinet customer service is good, but its technical support requires more product-specific expertise.
Pricing and ROI: Symantec is mid-range priced with notable ROI from automation, enhancing productivity and reducing costs. Fortinet FortiAuthenticator is seen as cost-effective with flexible licensing. User-based pricing is straightforward, offering good value, though some users consider it more expensive than competitors like Cisco Duo.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
The technical support team is proficient and has all necessary resources to support all types of requirements.
At times, some technical staff lack knowledge, which delays issue resolution.
Technical support from Fortinet deserves a rating of 10.
Fortinet FortiAuthenticator should be sufficiently scalable.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
It remains stable even when the number of concurrent users increases.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
The main benefits that end users receive from Fortinet FortiAuthenticator include more security for their applications, for their systems, and for all their network devices that they are logging into.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiAuthenticator | 2.1% |
| Symantec Identity Governance and Administration | 2.5% |
| Other | 95.4% |

| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 18 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Fortinet FortiAuthenticator enhances security through intuitive management and integration capabilities, offering two-factor authentication and seamless connectivity with FortiGate, LDAP, and AD. It provides robust OTP features and operates efficiently across diverse environments.
Fortinet FortiAuthenticator is designed to streamline two-factor and multi-factor authentication processes across diverse network environments. Its seamless integration with Active Directory optimizes secure user management and enhances VPN security. It facilitates multi-domain authentication and serves as a comprehensive identity and access management tool. Organizations leverage its capabilities for VPN and network access while utilizing tokens for increased security. Its single sign-on feature aids in simplifying identity management and authorization, supporting extensive network and application security demands. However, improvements could be made to its outdated interface, pricing strategy, and better integration with third-party applications. Streamlined command line configurations and bolstered technical support would enhance user experience further.
What are the key features of Fortinet FortiAuthenticator?In industries like finance, healthcare, and education, Fortinet FortiAuthenticator is implemented to secure sensitive data and streamline access management. Its integration capabilities support compliance requirements, while its authentication features ensure authorized access across platforms, enhancing both security and operational efficiency.
Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.
This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.
What key features does it offer?Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.
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