

Symantec Identity Governance and Administration and Oracle Identity Governance compete in the identity management category. Oracle Identity Governance is favored for its comprehensive feature set and scalability, justifying its higher cost.
Features: Symantec Identity Governance and Administration offers a robust identity manager, automation of user account processes, and efficient access management for enterprise systems. Oracle Identity Governance provides integrated identity lifecycle management, role-based provisioning, and a wide range of connectors for seamless integration.
Room for Improvement: Symantec Identity Governance and Administration is noted for its complexity and security concerns, requiring frequent updates to address susceptibilities. Oracle Identity Governance is criticized for its dependency on other Oracle products and high costs associated with upgrades, with calls for simplification in deployment and user experience.
Ease of Deployment and Customer Service: Both solutions primarily offer on-premises deployments. While Symantec is challenging to deploy, Oracle demands significant infrastructure investment. Symantec's customer service is generally rated well, though with reported response delays, whereas Oracle receives positive feedback for its technical support, with room for improvement in technical proficiency for both.
Pricing and ROI: Symantec Identity Governance and Administration is priced in the mid-range and considered cost-effective, with reports of positive ROI from reduced administrative efforts. Oracle Identity Governance incurs higher costs, often criticized, yet its extensive features provide value, despite a high implementation cost impacting ROI perception.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
I am rating here a very specific support that is part of the program called the PUMA support from Oracle.
The technical support from Oracle is excellent.
While they are familiar with me, the team is not large enough, which impacts their availability.
Incorporating AI to reduce manual work would be beneficial.
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
The scope of the identity management or Oracle IDM is vast, and while we've implemented about 30, 40, or 50% of its capabilities, it's not done at full scale.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
Deployment and customization are valuable features.
| Product | Mindshare (%) |
|---|---|
| Oracle Identity Governance | 5.1% |
| Symantec Identity Governance and Administration | 5.6% |
| Other | 89.3% |

| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Oracle Identity Governance offers centralized identity management with features like lifecycle management and integration with other Oracle offerings. It ensures secure governance and efficient user access, catering to large organizations.
Oracle Identity Governance is known for its comprehensive lifecycle management, centralizing identity activities. It automates provisioning, de-provisioning, and self-service password reset, which enhances compliance capabilities and security. The platform supports integration with HR and custom applications, enabling efficient user access management. Although challenged by complexity and infrastructure requirements, which create a steep learning curve, it provides scalable solutions crucial for telecom, finance, and healthcare sectors. Users note its outdated interface and difficulty in setup. Cost remains a consideration accompanied by limited automation support.
What are the key features of Oracle Identity Governance?In industries like telecom, finance, and healthcare, Oracle Identity Governance is deployed to streamline user onboarding, access provisioning, and role management. It enhances operational efficiency with multi-factor authentication and integration capabilities that align with large-scale user management needs.
Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.
This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.
What key features does it offer?Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.
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