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Oracle Identity Governance vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Organizations experience mixed financial returns from Oracle Identity Governance, with benefits from automation but concerns over long-term costs.
Sentiment score
7.6
Symantec Identity Governance boosts ROI by streamlining onboarding, enabling self-service, and automating user management, enhancing IT efficiency.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.1
Oracle Identity Governance support quality varies; users experience inconsistent responsiveness and accessibility to skilled personnel across regions.
Sentiment score
6.2
Symantec's customer service is praised for responsiveness but needs improvement in geographical support and complex issue expertise.
The technical support from Oracle is excellent.
Consultant at a tech services company with 11-50 employees
While they are familiar with me, the team is not large enough, which impacts their availability.
Associate VIce President at Mastek Ltd
The team is not very knowledgeable and takes too long to respond.
Senior Manager at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.1
Oracle Identity Governance is scalable for enterprises but may face performance and hardware challenges at higher loads.
Sentiment score
7.3
Symantec Identity Governance scales well and adapts to organizational needs, though some face customization and resource challenges.
 

Stability Issues

Sentiment score
6.2
Oracle Identity Governance stability varies, with some users facing issues under high-loads, while proper setup enhances stability.
Sentiment score
6.6
Symantec Identity Governance's stability is generally satisfactory, with performance issues arising under heavy loads or improper tuning.
 

Room For Improvement

Oracle Identity Governance struggles with complexity, high costs, poor user experience, and integration challenges, needing enhancements for competitiveness.
Symantec Identity Governance needs improvements in UI, integration, documentation, security, cloud performance, scalability, and user-friendliness.
Incorporating AI to reduce manual work would be beneficial.
Senior Manager at a consultancy with 10,001+ employees
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Consultant at a tech services company with 11-50 employees
The scope of the identity management or Oracle IDM is vast, and while we've implemented about 30, 40, or 50% of its capabilities, it's not done at full scale.
General Manager Technical at Techaccess Pakistan
 

Setup Cost

Oracle Identity Governance is costly with complex licensing, long implementation, and significant support expenses, ideal for large enterprises.
Symantec Identity Governance pricing is mid-range, seen as expensive, with flexible licensing but time-consuming implementation.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
Senior Manager at a consultancy with 10,001+ employees
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
General Manager Technical at Techaccess Pakistan
For a large-scale enterprise, it's beneficial because it covers many functionalities such as self-service, automated access provisioning, de-provisioning, and reporting.
Consultant at a tech services company with 11-50 employees
 

Valuable Features

Oracle Identity Governance enhances IT efficiency with automated identity management, integration capabilities, and comprehensive security compliance across environments.
Symantec Identity Governance streamlines provisioning, access control, and policy compliance with flexible integration and user-friendly self-service features.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
Consultant at a tech services company with 11-50 employees
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
Associate VIce President at Mastek Ltd
The best features in Oracle Identity Governance product include comprehensive reporting, as we can track exactly what person did what because of the auditing policies that can be enforced in it, and at what time what was done.
General Manager Technical at Techaccess Pakistan
 

Categories and Ranking

Oracle Identity Governance
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
18th
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
71
Ranking in other categories
Mobile Identity (1st)
Symantec Identity Governanc...
Ranking in User Provisioning Software
11th
Ranking in Identity Management (IM)
25th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of Oracle Identity Governance is 2.1%, down from 2.4% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Oracle Identity Governance2.1%
Symantec Identity Governance and Administration1.7%
Other96.2%
Identity Management (IM)
 

Featured Reviews

HA
General Manager Technical at Techaccess Pakistan
Comprehensive features and strong support enhance operations
Direct comparison of OIG/OIM/OAM would require several factors to count in. Other than being excellent product, it would be more convenient to have more 3rd party integrations/connectors available for main stream applications (or even databases) that require less development with frequent certifications/version updates (though this cannot be avoided altogether). Single Interface/same screen would be handy. We have not use the product for analytics for anomaly detection, as we had a blend of different products, and identity management wasn't used particularly for this purpose. Oracle suite provides comprehensive Governance The scope of the identity management or Oracle IDM/IAM/OID/OIG is vast, and while we've implemented/evaluated 30-50% of its features, it's not done at full scale to include full-fledged governance/compliance.
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
8%
Healthcare Company
7%
Manufacturing Company
17%
Performing Arts
10%
Computer Software Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise46
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial.
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Acciona, Core Blox, DBS
Find out what your peers are saying about Oracle Identity Governance vs. Symantec Identity Governance and Administration and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.