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ForgeRock vs Oracle Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
ForgeRock enhanced market efficiency, security, and customer trust, reducing staffing needs and improving time to market without exact ROI figures.
Sentiment score
5.4
Oracle Identity Governance offers automation benefits, yet opinions vary on cost-efficiency and customization for complex needs.
On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.
Principal Consultant at Road2Value
We can use a Linux image from ForgeRock with different systems, applications, websites, and mobile apps to create various types of access for users.
Assistant Architect at a energy/utilities company with 501-1,000 employees
I can definitely see that fewer employees are needed compared to using different SaaS applications.
Identity and Access Management Specialist at a university with 10,001+ employees
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.8
ForgeRock customer service is flexible and responsive, but improvements are needed for professional services and ticket resolution speed.
Sentiment score
5.2
Customer service ratings are mixed, with issues in technical support, resolution times, and product familiarity varying by region.
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
Software Engineer at a financial services firm with 10,001+ employees
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
Identity and Access Management Specialist at a university with 10,001+ employees
The customer support is very flexible and supportive, particularly in the area of automation and customer deployments.
Cybersecurity Consultant at CyberBackbone
I do have dedicated support called the PUMA support, and they are providing excellent service.
Company Manager at cloudbreak
The team is not very knowledgeable and takes too long to respond.
Senior Manager at a consultancy with 10,001+ employees
While they are familiar with me, the team is not large enough, which impacts their availability.
Associate VIce President at Mastek Ltd
 

Scalability Issues

Sentiment score
7.3
ForgeRock offers scalable solutions for diverse enterprises, supporting seamless expansion, efficient administration, and integration across multiple environments.
Sentiment score
6.9
Oracle Identity Governance is scalable for medium to large enterprises, with expert configuration optimizing performance and load management.
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
Identity and Access Management Specialist at a university with 10,001+ employees
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
Software Engineer at a financial services firm with 10,001+ employees
We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.
Principal Consultant at Road2Value
 

Stability Issues

Sentiment score
7.3
ForgeRock is stable and reliable, though customization affects stability, with users rating it seven to nine out of ten.
Sentiment score
6.2
Oracle Identity Governance's stability varies, requiring correct configuration and frequent patches, with performance affected by system load and hardware.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
Software Engineer at a financial services firm with 10,001+ employees
ForgeRock is very stable because it manages access, authentication, and authorization effectively.
Assistant Architect at a energy/utilities company with 501-1,000 employees
 

Room For Improvement

ForgeRock users suggest improving documentation, UI, DevOps support, onboarding, and training for better customization and admin experience.
Oracle Identity Governance needs enhancements in setup, UI, resource efficiency, documentation, support, integration, AI, and built-in functionalities.
ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.
CIAM Engineer at a tech vendor with 10,001+ employees
It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods.
IAM Solution Architect at a tech services company with 1-10 employees
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
Identity and Access Management Specialist at a university with 10,001+ employees
Incorporating AI to reduce manual work would be beneficial.
Senior Manager at a consultancy with 10,001+ employees
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Consultant at a tech services company with 11-50 employees
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
Associate VIce President at Mastek Ltd
 

Setup Cost

ForgeRock offers flexible pricing with community and enterprise options, seen as fair, supporting various features and open-source choices.
Oracle Identity Governance is costly, influenced by licensing, support, implementation, with complex planning and lengthy setup increasing expenses.
The pricing, setup cost, and licensing are very straightforward, which is a good success.
Cybersecurity Consultant at CyberBackbone
One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.
Principal Consultant at Road2Value
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
Senior Manager at a consultancy with 10,001+ employees
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
General Manager Technical at Techaccess Pakistan
Oracle Identity Governance is very expensive.
Associate VIce President at Mastek Ltd
 

Valuable Features

ForgeRock offers flexible authentication, scalability, and DevOps support with strong API integration, enhancing security and operational efficiency.
Oracle Identity Governance streamlines user management, enhancing compliance and security with automation, rich connectors, and integration capabilities.
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
Software Engineer at a financial services firm with 10,001+ employees
ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.
CIAM Engineer at a tech vendor with 10,001+ employees
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
IAM CONSULTANT at a tech services company with 10,001+ employees
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
Consultant at a tech services company with 11-50 employees
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
Senior Manager at a consultancy with 10,001+ employees
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
Associate VIce President at Mastek Ltd
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Access Management (7th), Customer Identity and Access Management (CIAM) (4th)
Oracle Identity Governance
Ranking in Identity Management (IM)
13th
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
User Provisioning Software (6th), Mobile Identity (1st), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of ForgeRock is 3.7%, down from 5.3% compared to the previous year. The mindshare of Oracle Identity Governance is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
ForgeRock3.7%
Oracle Identity Governance2.5%
Other93.8%
Identity Management (IM)
 

Featured Reviews

SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
I wish the JavaScript part could be improved, as not everyone is proficient in JavaScript, so automating that or reducing the reliance on it could be beneficial. Additionally, having only one realm...
What is your primary use case for ForgeRock?
My main use case for ForgeRock is designing user journeys, specifically customer user journeys, and how they interact with the system. A specific example of a user journey I designed using ForgeRoc...
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What is your primary use case for Oracle Identity Governance?
The major use case for Oracle Identity Governance is user onboarding, the whole user lifecycle management, joiners, movers, leavers process, provisioning, the implementation of segregation of dutie...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about ForgeRock vs. Oracle Identity Governance and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.