

Symantec Identity Governance and Administration and Microsoft Entra ID Protection are competitive solutions in the identity management sector. Symantec excels in administrative automation and scalability, while Microsoft offers superior integration capabilities, especially in hybrid cloud environments.
Features: Symantec Identity Governance and Administration offers automated identity management, access control, and delegated administration for enhanced scalability, reducing help desk workloads. Microsoft Entra ID Protection focuses on identity governance with multifactor authentication, conditional access, and strong integration capabilities catering to modern enterprise demands.
Room for Improvement: Symantec faces challenges with its complex deployment and high installation costs, needing UI updates and improved integration with analytics tools. Microsoft Entra requires improvements in log retention, hybrid connectivity, and simplified licensing, and could enhance third-party integration.
Ease of Deployment and Customer Service: Symantec's on-premises deployment is complex and resource-intensive, although it offers good customer service with variable technical support. Microsoft Entra, available in hybrid and public cloud, provides simpler deployment and strong customer support, albeit with occasional delays.
Pricing and ROI: Symantec, though costly compared to some competitors, offers negotiable pricing with moderate ROI through automation. Microsoft Entra, despite its high cost and complex licensing, offers significant ROI due to its security features and integration benefits.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
There are no issues with scalability up to your license limitations.
We haven't experienced problems with Microsoft Entra ID Protection.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
| Product | Mindshare (%) |
|---|---|
| Microsoft Entra ID Protection | 1.8% |
| Symantec Identity Governance and Administration | 2.5% |
| Other | 95.7% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication, optimizing identity management for enterprises. This robust solution ensures efficient control over access policies, supporting seamless integration and operational efficiency.
Microsoft Entra ID Protection provides advanced identity management, authentication, and authorization capabilities, supporting multifactor authentication and single sign-on to control digital identities effectively. It utilizes adaptive machine learning for security enhancements and automated risk-based actions, with seamless Microsoft Defender integration. Connectivity with third-party applications and real-time monitoring offers improved operational efficiency for managing large user bases. While it is a powerful tool, there is room to grow in areas such as identity labeling, password management, faster synchronization, better Mac compatibility, and improved scalability. Desired features include enhanced course availability for security training, streamlined implementation processes, and clarified interfaces.
What are the key features of Microsoft Entra ID Protection?Organizations leverage Microsoft Entra ID Protection to manage identities and access across sectors such as finance, healthcare, and technology. They integrate hybrid environments, enforcing multifactor authentication and conditional access policies, which enables them to secure digital identities and align with compliance operations. Many synchronize on-premises Active Directory with cloud services, effectively managing users, groups, and licenses.
Symantec Identity Governance and Administration offers automated management for identity lifecycles, provisioning, and entitlements, featuring easy integration, flexibility, role-based access, and strong compliance support.
This software provides effective identity lifecycle automation, entitlement management, provisioning, and access control while offering codeless customization through Policy and Identity Xpress technology. The integration with multiple applications supports regulatory compliance efforts, enhancing security and operational efficiency with a user-friendly interface. Users appreciate its ease of customization, though challenges in integrating with cloud services and external systems remain. Improvements are needed in technical support, reporting capabilities, and workflows. Its comprehensive identity solutions target sectors like retail, financial, and government, emphasizing risk management and compliance while integrating with HR systems.
What key features does it offer?Organizations in retail, financial, and government sectors utilize this software to streamline identity management and standardize user accounts. Businesses focus on user creation, privilege management, and compliance certification by aligning access with business rules. Integration with HR systems for identity solutions is achieved through technical customizations.
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