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EmpowerID vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EmpowerID
Ranking in User Provisioning Software
11th
Ranking in Identity Management (IM)
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Identity Management
Ranking in User Provisioning Software
7th
Ranking in Identity Management (IM)
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Identity Management (IM) category, the mindshare of EmpowerID is 1.0%, up from 0.7% compared to the previous year. The mindshare of SAP Identity Management is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.1%
EmpowerID1.0%
Other96.9%
Identity Management (IM)
 

Featured Reviews

Varun Khandavalli - PeerSpot reviewer
Senior Specialist Engineering Dev. & Integration at a manufacturing company with 10,001+ employees
An excellent application with a strong use case
It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows for self-service which means quicker turnaround for end-user support."
"It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case."
"The most valuable feature is the user experience for managing information."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"It provides basic automatic user administration and role provisioning to save time."
"What I found most valuable in SAP Identity Management is process automation."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The setup process is straightforward."
"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
 

Cons

"I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services."
"Perhaps it is the way my organization has it set up but I would like to add people to more than one group at a time."
"Research and marketing need to be improved."
"SAP Identity Management can improve risk analysis and authority checks."
"The standard one is not friendly and very time-consuming for elementary operation."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"The product needs better UI customization and the administration console is outdated in this version."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."
 

Pricing and Cost Advice

Information not available
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
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Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
15%
Computer Software Company
9%
Healthcare Company
9%
Manufacturing Company
13%
Construction Company
9%
Energy/Utilities Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for EmpowerID?
The cost is fairly moderate, although I can't recall the exact amount, it's around twenty five.
What needs improvement with EmpowerID?
I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services.
What is your primary use case for EmpowerID?
EmpowerID is an application that helps move LC-MS and HPLC data from instruments to systems of record to be able to get that data and manage it. It is used for a lot of small molecule research and ...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

The Dot Net Factory EmpowerID
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Glencoe Specialty Services, GoDaddy, GTSI Corp., Alere Inc., Anadarko Petroleum, Bank of America, Bank of New York, Caterpillar, Coldwell Banker
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about EmpowerID vs. SAP Identity Management and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.