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Microsoft Identity Manager pros and cons

Vendor: Microsoft

3.9 out of 5

24 reviews
76% willing to recommend

113 followers

Pros & Cons summary

Microsoft Identity Manager offers strong integration with Office 365 and Azure AD, delivering robust security for on-premises and cloud workloads. Its ease of use with Graph API and full compatibility with Active Directory are key features. However, improvements are needed in Azure AD connectors, third-party software integration, and support for legacy systems. Enhancements in reporting and a streamlined deployment process would make it more valuable for enterprises relying on varied infrastructures.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Microsoft integration products are strong, providing seamless authentication into hybrid workloads and supporting local and cloud environments.

The most valuable features are security, mobility, and Single Sign-On, enhancing security within the enterprise environment.

Integration with Exchange and the entire Microsoft ecosystem, including Office 365, allows easy identity management across various applications.

The self-service password reset feature reduces employee workload and is a crucial aspect of identity management.

Compatibility with Active Directory, customizable IAM policies, and strong synchronization capabilities make Microsoft Identity Manager a preferred choice for enterprises.

CONS

Microsoft should increase the number of box connectors available to customers, enhancing integration with third-party software and databases like Oracle and SAP.

Integration with Azure AD is incomplete, hindering migration of features and reducing potential improvements in integration and connector refinement.

The governance reporting capabilities are lacking, necessitating an API or SQL model for advanced and customizable reporting, which limits intelligible report generation.

The setup and deployment process of Microsoft Identity Manager is notably challenging and time-consuming, requiring significant user effort.

Microsoft Identity Manager could improve its support for legacy on-premise products, addressing gaps in compatibility and advancing comprehensive customer support.

Microsoft Identity Manager Pros review quotes

OM

Solutions Architect at a tech services company with 11-50 employees

May 20, 2019

The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments.

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GP

Consultant at NETI

Jun 7, 2023

The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits.

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VA

Venkatesh Ampolu

Principal Security Advisory Consultant and Delivery Lead at a tech services company with 1,001-5,000 employees

Apr 11, 2019

Microsoft integration products are strong. That is what I like about the product.

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Microsoft Identity Manager

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Information Technology Architect at GMS INC

Oct 18, 2023

I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager.

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WR

Wolf-Dieter Reichel

IT expert at Hamburg Port Authority

Jun 11, 2024

The self-service password reset feature is a very important aspect because it reduces the workload of other employees, and it's a very interesting and often-used feature.

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IT Specialist at a energy/utilities company with 51-200 employees

Oct 13, 2019

The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment.

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Consultant at IOM - UN Migration

Jun 19, 2025

The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory, the ability to customize IAM policies as required, and its simplicity in design.

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JG

Vice President, IT Infrastructure & Information Security at KAMCO

May 16, 2019

The features that we find most valuable are security, mobility, and Single Sign-On.

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reviewer1387944

Manager at a financial services firm with 10,001+ employees

Aug 2, 2020

Very powerful synchronization tool.

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KK

Owner at a computer software company with 1-10 employees

May 29, 2024

The most crucial feature of Microsoft Identity Manager is integration, especially with Office 365. A specific scenario where automation provided by the identity manager was crucial is when customers use hybrid clouds, with resources both locally and in the cloud. They require an easy identity solution across workspaces, local and cloud, integrating cloud identity with local identity sources, supporting single sign-on and authorizations, and ensuring security across applications.Microsoft Identity Manager integrates such local and cloud identity sources, supporting numerous applications.

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Microsoft Identity Manager Cons review quotes

OM

Solutions Architect at a tech services company with 11-50 employees

May 20, 2019

In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment.

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GP

Consultant at NETI

Jun 7, 2023

The setup was difficult. The deployment process is not quick.

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VA

Venkatesh Ampolu

Principal Security Advisory Consultant and Delivery Lead at a tech services company with 1,001-5,000 employees

Apr 11, 2019

Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily.

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Microsoft Identity Manager

Free Report: Microsoft Identity Manager Reviews and More

Learn what your peers think about Microsoft Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.

859,957 professionals have used our research since 2012.

Information Technology Architect at GMS INC

Oct 18, 2023

Some valuable features might go unused because they are not well-documented or connected clearly in user guides.

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WR

Wolf-Dieter Reichel

IT expert at Hamburg Port Authority

Jun 11, 2024

The documentation could be better.

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Consultant at IOM - UN Migration

Jun 19, 2025

Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager.

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JG

Vice President, IT Infrastructure & Information Security at KAMCO

May 16, 2019

They have to improve the User Entity and Behavioral Analysis.

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reviewer1387944

Manager at a financial services firm with 10,001+ employees

Aug 2, 2020

All actions require logging in to the server.

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KK

Owner at a computer software company with 1-10 employees

May 29, 2024

Microsoft Identity Manager has shown a strong focus on cloud solutions, but it could improve its support for legacy products and on-premise infrastructure. Legacy applications or solutions are often not fully supported, which can be a limitation for customers with existing on-premise setups. The emphasis on cloud-based solutions is beneficial for modernization as it is crucial to address customers' needs relying on legacy systems. Microsoft should address the gap in support for legacy products to ensure a more comprehensive and inclusive approach.

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Microsoft Systems Engineer at a tech services company with 1-10 employees

Feb 3, 2023

The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that.

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Show 10 more reviews (out of 23)

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Product Categories

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Product Categories

Product Categories

Identity Management (IM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Microsoft Identity Manager

SailPoint Identity Security Cloud vs Microsoft Identity Manager

Omada Identity vs Microsoft Identity Manager

Saviynt vs Microsoft Identity Manager

One Identity Manager vs Microsoft Identity Manager

ForgeRock vs Microsoft Identity Manager

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SAP Identity Management vs Microsoft Identity Manager

Oracle Identity Governance vs Microsoft Identity Manager

EVOLVEUM midPoint vs Microsoft Identity Manager

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