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Microsoft Identity Manager pros and cons

Vendor: Microsoft
4.0 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Microsoft integration products are strong, offering smooth integration with a variety of Microsoft services including Exchange and Office 365.
Security features are highly valued, providing protection for company documents and seamless authentication across cloud and on-premises environments.
Microsoft Identity Manager is appreciated for its robust conditional access, synchronization capabilities, and ease of integration.
The self-service password reset feature is significant as it reduces workload and is frequently used for enhancing user convenience.
The licensing model makes Microsoft Identity Manager an attractive option for enterprises using Azure AD and enterprise agreements like E3.

CONS

Microsoft Identity Manager should make Microsoft templates available instead of relying on third-party connectors, and increase box connectors for daily use.
User Entity and Behavioral Analysis needs improvement.
It's important to minimize on-premises workloads for better identity and access management.
Better integration with Azure Active Directory and improved connectors are necessary as integration remains incomplete.
There is a need for improved governance reporting and better documentation for identifying potential feature uses.
 

Microsoft Identity Manager Pros review quotes

RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Jun 19, 2025
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory, the ability to customize IAM policies as required, and its simplicity in design.
reviewer2253897 - PeerSpot reviewer
System Engineer 2 at a retailer with 10,001+ employees
Jan 23, 2026
Microsoft Identity Manager automates all identities and access on every target system efficiently and quickly.
BB
Senior SOC Developer at XVE Security
Jan 31, 2025
The integration with other Microsoft ecosystems, such as Graph API, is really cool.
Learn what your peers think about Microsoft Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
WR
IT expert at Hamburg Port Authority
Jun 11, 2024
The self-service password reset feature is a very important aspect because it reduces the workload of other employees, and it's a very interesting and often-used feature.
MANUEL VALDIVIA - PeerSpot reviewer
Senior Manager at a financial services firm with 1,001-5,000 employees
Jul 31, 2024
The tool's only feature that is generating value for us is the login process for our clients.
KK
Owner at a computer software company with 1-10 employees
May 29, 2024
The most crucial feature of Microsoft Identity Manager is integration, especially with Office 365. A specific scenario where automation provided by the identity manager was crucial is when customers use hybrid clouds, with resources both locally and in the cloud. They require an easy identity solution across workspaces, local and cloud, integrating cloud identity with local identity sources, supporting single sign-on and authorizations, and ensuring security across applications.Microsoft Identity Manager integrates such local and cloud identity sources, supporting numerous applications.
reviewer2305767 - PeerSpot reviewer
CISO at a financial services firm with 501-1,000 employees
Jan 31, 2025
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
AnvarSadique - PeerSpot reviewer
Information Technology Architect at GMS INC
Oct 18, 2023
I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager.
RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Jul 12, 2023
Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly.
Bogdan Paun - PeerSpot reviewer
Microsoft Systems Engineer at a tech services company with 1-10 employees
Feb 3, 2023
Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features.
 

Microsoft Identity Manager Cons review quotes

RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Jun 19, 2025
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager.
reviewer2253897 - PeerSpot reviewer
System Engineer 2 at a retailer with 10,001+ employees
Jan 23, 2026
Microsoft Identity Manager could be improved in several areas.
BB
Senior SOC Developer at XVE Security
Jan 31, 2025
Integration with third parties and enhanced policy management could be improved.
Learn what your peers think about Microsoft Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
WR
IT expert at Hamburg Port Authority
Jun 11, 2024
The documentation could be better.
MANUEL VALDIVIA - PeerSpot reviewer
Senior Manager at a financial services firm with 1,001-5,000 employees
Jul 31, 2024
The product's setup phase was difficult.
KK
Owner at a computer software company with 1-10 employees
May 29, 2024
Microsoft Identity Manager has shown a strong focus on cloud solutions, but it could improve its support for legacy products and on-premise infrastructure. Legacy applications or solutions are often not fully supported, which can be a limitation for customers with existing on-premise setups. The emphasis on cloud-based solutions is beneficial for modernization as it is crucial to address customers' needs relying on legacy systems. Microsoft should address the gap in support for legacy products to ensure a more comprehensive and inclusive approach.
reviewer2305767 - PeerSpot reviewer
CISO at a financial services firm with 501-1,000 employees
Jan 31, 2025
I haven't explored it deeply enough to identify any areas for enhancement.
AnvarSadique - PeerSpot reviewer
Information Technology Architect at GMS INC
Oct 18, 2023
Some valuable features might go unused because they are not well-documented or connected clearly in user guides.
RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Jul 12, 2023
It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform.
Bogdan Paun - PeerSpot reviewer
Microsoft Systems Engineer at a tech services company with 1-10 employees
Feb 3, 2023
The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that.